---
description: Discover and compare IT Ticketing Software Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: IT Ticketing Software for Windows - Price comparison & Reviews - Capterra Singapore 2026
---

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# IT Ticketing Software

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> IT Ticketing Systems are software tools for managing and resolving user-reported issues and service requests in an organized manner. These systems enable IT support teams to track, prioritize, and address tickets efficiently, ensuring timely solutions while maintaining a detailed record of incidents and responses for accountability and analysis.

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## Products

1. [Novo Solutions](https://www.capterra.com.sg/software/121230/municipal-asset-management-software) — 4.3/5 (16 reviews) — Simplify your Work with this easy to use and highly flexible web and mobile Asset, Work Order and Customer Service solution.
2. [Fieldpoint](https://www.capterra.com.sg/software/43548/fieldpoint) — 4.1/5 (16 reviews) — Fieldpoint offers flexible solutions for medium/large size businesses as well as customized robust solutions for enterprise companies.
3. [White Fluffy Cloud](https://www.capterra.com.sg/software/117048/whitefluffycloud-crm) — 4.5/5 (15 reviews) — Modular Cloud CRM + Telephony, Marketing, Sales Pipeline, Work Flow Automation, Booking Systems, Integrated Accountancy E-Commerce.
4. [Ivanti Neurons for ITSM](https://www.capterra.com.sg/software/193225/service-desk) — 3.9/5 (15 reviews) — Gain a proven, robust IT service management solution that transforms help desks and support teams into strategic business enablers.
5. [C2](https://www.capterra.com.sg/software/135915/c2-atom) — 4.3/5 (14 reviews) — C2 ISTM is a powerful online IT service management software, fully customizable to your operational performance enhancement needs.
6. [Enghouse eKMS](https://www.capterra.com.sg/software/120410/ekms) — 4.2/5 (12 reviews) — eKMS helps your customers and agents quickly and intuitively find the information they need.
7. [Total Network Inventory](https://www.capterra.com.sg/software/133961/total-network-inventory) — 4.7/5 (11 reviews) — Total Network Inventory provides powerful tools for hardware inventory and software license management.
8. [Wowdesk](https://www.capterra.com.sg/software/183320/help-desk-solution) — 4.7/5 (11 reviews) — Wowdesk omnichannel customer service help desk software helps businesses of all sizes deliver "WOWing" customer experience
9. [ASAP Systems](https://www.capterra.com.sg/software/148301/passport-inventory) — 3.2/5 (9 reviews) — Complete Inventory Management \& Asset Tracking software with highly configurable and easy to use features for offices \& stockrooms.
10. [ServiceWise](https://www.capterra.com.sg/software/10140/servicewise) — 4.6/5 (8 reviews) — ServiceWise is the comprehensive internal help desk and IT service management solution, whatever your business processes may be.
11. [IncidentMonitor](https://www.capterra.com.sg/software/127625/incidentmonitor) — 4.1/5 (7 reviews) — Enterprise ITIL Service Desk solution at a low cost SMB price. Advanced and Feature rich. FREE ITIL process templates available
12. [OASIS](https://www.capterra.com.sg/software/149742/oasis) — 3.4/5 (7 reviews) — Agile business systems to manage finances, CRM, ERP, and business analytics.
13. [WebsiteAlive](https://www.capterra.com.sg/software/141296/websitealive) — 4.8/5 (6 reviews) — WebsiteAlive is a online communications provider dedicated to creating an innovative and customized live chat experience.
14. [Dezide](https://www.capterra.com.sg/software/123909/advisor) — 4.2/5 (5 reviews) — Use Interactive Troubleshooting Guides to make sure everybody troubleshoots like the best
15. [C2CRM](https://www.capterra.com.sg/software/134118/c2crm) — 5.0/5 (4 reviews) — C2CRM is the best CRM to manage your prospects and customers. Sales Automation, Marketing \& Customer Svs. Easy to use and affordable.
16. [ConVox](https://www.capterra.com.sg/software/134502/convox) — 4.3/5 (4 reviews) — "ConVox: AI omnichannel \& ticketing platform to unify customer engagement. Visit \& review us on Gartner to boost your CX."
17. [SimplyDesk](https://www.capterra.com.sg/software/198382/simplydesk) — 4.5/5 (4 reviews) — Centralized IT ticketing system with SLA tracking, asset links, and automation. SaaS / on-premise. Easy to use. Expert support included
18. [Web Tracks](https://www.capterra.com.sg/software/38130/web-tracks) — 4.3/5 (3 reviews) — Audits and tracks PC's, peripherals, software media, licensing \& documentation, purchasing and help desk tickets \& more.
19. [SpiceX](https://www.capterra.com.sg/software/95190/spicecsm) — 4.3/5 (3 reviews) — SpiceCSM is a cloud based integration \& automation platform making it easy to connect disparate systems, and automating manual tasks.
20. [Maple CRM](https://www.capterra.com.sg/software/125612/maple-crm) — 3.3/5 (3 reviews) — Maple CRM is all-in-one CRM + Case Process management platform designed for immigration consultants and RCIC Consultants
21. [RADAR CRM](https://www.capterra.com.sg/software/210812/radar-crm) — 4.7/5 (3 reviews) — Automated platform that can be personalised to your unique business processes.
22. [Unthread](https://www.capterra.com.sg/software/1070214/Unthread) — 5.0/5 (3 reviews) — Unthread is an agentic service management in Slack.
23. [Business Manager Enterprise (BME)](https://www.capterra.com.sg/software/110971/businessman-enterprise) — 4.5/5 (2 reviews) — Manage all aspects of your business seamlessly, from prospect first contact, through sales, supply chain, and financials.
24. [ServiceTonic](https://www.capterra.com.sg/software/112516/servicetonic) — 4.5/5 (2 reviews) — Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software.
25. [VIZOR IT Asset Management](https://www.capterra.com.sg/software/112390/vizor-helpdesk-it-assets) — 4.5/5 (2 reviews) — Help Desk ticketing solution for businesses needing a best practice Help Desk with integrated IT Asset Management. Try Now.

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## Related Categories

- [Knowledge Base Software](https://www.capterra.com.sg/directory/32454/knowledge-base/software)

## Links

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-----

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Its on-screen pop-up forms takes users through step by step logical processes and adapts dynamically to inputs using if/then logic.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/25884913-a3f2-4e47-b314-3651b884188f.png","url":"https://www.capterra.com.sg/software/210812/radar-crm","@type":"ListItem"},{"name":"Unthread","position":22,"description":"Unthread is an agentic service management platform that automates ticket workflows across all enterprise systems. Our conversational AI tracks requests in Slack channels, routes them to agents, and uses automation to resolve tickets before they reach a human agent. We partner with innovative companies like Intuit, Lemonade, and HubSpot to reduce time spent on ticketing by up to 80% — all within Slack.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fe36a837-5f04-406c-915a-78d03cd65909.jpeg","url":"https://www.capterra.com.sg/software/1070214/Unthread","@type":"ListItem"},{"name":"Business Manager Enterprise (BME)","position":23,"description":"Imagine a system that is much more than just for ERP.\n\nBusiness Manager Enterprise:\n\n•\tSeamlessly integrates all your core business functions\n•\tEmpowers your team with an intuitive, user-friendly interface\n•\tProvides comprehensive features at a price that fits your budget\n\nWith no more than two clicks to create anything from a Prospect to an Invoice, BME is probably the most user-friendly ERP system you could imagine. It has evolved with 25 years of input from our customers, for our customers. \n\n•\tBME is comprehensive, user-friendly, and extremely cost-effective\n•\tCRM, Sales, Supply chain, Manufacturing, Accounting, Projects, Jobs, and more.\n•\tConcurrent licensing model - Most vendors use “named user” licensing\n•\tPerpetual licensing available (one-off cost) - Not offered by most vendors\n•\tMany modules are included which are costly options from other vendors\n•\tHost it yourself, or in the cloud - your choice of host, or we will advise.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7b251b78-1ede-4498-9d6e-46ff4cf2b542.png","url":"https://www.capterra.com.sg/software/110971/businessman-enterprise","@type":"ListItem"},{"name":"ServiceTonic","position":24,"description":"ServiceTonic is a powerful and easy-to-manage solution for any company that needs to automate services without programming skills. ServiceTonic is a Spanish based company, founded in 2009 and rapidly enlarged its operations globally in more than 14 countries with strategic partners through all markets: Service Providers, finance, government, industry, consulting,etc. ServiceTonic brings IT Service Management, Customer Service and Enterprise Service Management to all range of customers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/75a7443e-ad06-4957-908f-ff1740941a1f.png","url":"https://www.capterra.com.sg/software/112516/servicetonic","@type":"ListItem"},{"name":"VIZOR IT Asset Management","position":25,"description":"VIZOR is an ITIL best practice helpdesk issue tracking solution for delivering full IT end-user support. \n\nFeatures include powerful email integration, SLA support, knowledgebase, team-working, automatic ticket assignment and a self-service portal. \n\nVIZOR is ready to use out-of-the-box or can easily be customized to meet your exact requirements. \n\nAvailable on-premise or in the cloud. Try now for Free.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ff95465-bf00-4758-b4b3-f91571461fae.png","url":"https://www.capterra.com.sg/software/112390/vizor-helpdesk-it-assets","@type":"ListItem"}],"numberOfItems":25}
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