---
description: Discover and compare IT Ticketing Software Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: IT Ticketing Software for Windows - Price comparison & Reviews - Capterra Singapore 2026
---

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# IT Ticketing Software

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> IT Ticketing Systems are software tools for managing and resolving user-reported issues and service requests in an organized manner. These systems enable IT support teams to track, prioritize, and address tickets efficiently, ensuring timely solutions while maintaining a detailed record of incidents and responses for accountability and analysis.

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## Products

1. [Tracker](https://www.capterra.com.sg/software/115913/tracker) — 4.4/5 (66 reviews) — Powerful and affordable issue tracking software solution that can be configured to your exact needs.
2. [Sellsy](https://www.capterra.com.sg/software/133104/sellsy) — 4.2/5 (66 reviews) — CRMs today are samesie, but they're never really Sellsy. Choose your modules and focus on the activites that deliver ROI.
3. [SalesNexus](https://www.capterra.com.sg/software/83518/salesnexus-online-crm) — 4.5/5 (64 reviews) — CRM-driven ticket tracking to manage customer issues, follow-ups, and internal accountability
4. [1CRM](https://www.capterra.com.sg/software/131566/1crm) — 4.3/5 (57 reviews) — The most intuitive, customizable and cost-effective customer relationship management (CRM) solution on the market.
5. [Mothernode CRM](https://www.capterra.com.sg/software/124514/mothernode-crm) — 4.8/5 (56 reviews) — Easy to use Sales and Marketing automation CRM designed to increase sales and revenue, and retain more customers.
6. [Re:amaze](https://www.capterra.com.sg/software/132952/reamaze) — 4.8/5 (53 reviews) — Support, engage, and convert customers on a single platform. Helpdesk and customer communications software designed for your business.
7. [ProProfs Chat](https://www.capterra.com.sg/software/212513/proprofs-chat) — 4.8/5 (53 reviews) — ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers.
8. [SuiteCRM](https://www.capterra.com.sg/software/136373/suitecrm) — 4.2/5 (48 reviews) — Open source modular CRM that can be configured for your sales or service department. Combined option is also available.
9. [Teamleader](https://www.capterra.com.sg/software/153190/teamleader) — 4.2/5 (45 reviews) — Sell, bill and organise work in one place. 20.000+ users work smarter with Teamleader's work management software.
10. [Commence](https://www.capterra.com.sg/software/576/commence) — 4.9/5 (44 reviews) — A comprehensive solution for managing Sales, Leads, Marketing, Help Desk Ticketing, a Customer Portal and Project Management.
11. [Shape](https://www.capterra.com.sg/software/173673/setshape) — 4.7/5 (44 reviews) — The most flexible CRM ever created\!
12. [Kapture CX](https://www.capterra.com.sg/software/144560/Kapture) — 4.2/5 (40 reviews) — Kapture CX is Gen-AI powered customer experience management solution, built for enterprises.
13. [Deskpro](https://www.capterra.com.sg/software/127288/deskpro) — 4.6/5 (38 reviews) — Powerful and robust helpdesk software for all industries and organizations; available through Cloud hosting or self-hosted On-Premise.
14. [Agiloft](https://www.capterra.com.sg/software/101273/agiloft) — 4.8/5 (38 reviews) — Cloud-based tool that helps streamline contract lifecycle management via obligation tracking, pre-made templates, workflows, and more.
15. [UseResponse](https://www.capterra.com.sg/software/170123/useresponse) — 4.6/5 (36 reviews) — Customer Support \& Feedback Software. Available in SaaS \& On-Premise. Highly customizable, scalable and flexible. Free 14-day trial.
16. [EcholoN](https://www.capterra.com.sg/software/189744/echolon) — 4.7/5 (35 reviews) — Service Management Software Suite that represents a comprehensive solution for service, support, and customer care
17. [edge CRM](https://www.capterra.com.sg/software/185769/edge-crm) — 4.6/5 (33 reviews) — AI driven application that helps you enhance your productivity and sales efficiency.
18. [Focus Softnet](https://www.capterra.com.sg/software/191388/centra-hub-crm) — 3.9/5 (31 reviews) — CentraHub CRM is fully customizable integrated sales, marketing, and service suite to automate conversion for growing businesses.
19. [FocalScope](https://www.capterra.com.sg/software/127118/focalscope) — 5.0/5 (28 reviews) — Help Desk Software with email, live chat, Facebook, WhatsApp, SMS, KB, Phone, SLA, reporting. Run in Cloud or Inhouse. Trusted by DHL.
20. [RAYNET CRM](https://www.capterra.com.sg/software/136797/raynet-crm) — 4.9/5 (27 reviews) — Conquer chaos with CRM software. All contacts, deals, your calendar, and your sales pipeline analysis in one place.
21. [GoSquared](https://www.capterra.com.sg/software/154150/gosquared) — 4.9/5 (27 reviews) — Award-winning software to understand and engage with your customers.
22. [JDisc Discovery](https://www.capterra.com.sg/software/130077/jdisc-discovery) — 4.7/5 (26 reviews) — Boost your IT ticketing system with accurate, automated asset data from JDisc Discovery for faster, smarter support.
23. [Soffront CRM](https://www.capterra.com.sg/software/9990/soffront-crm) — 4.3/5 (24 reviews) — Soffront offers an award winning integrated CRM spanning marketing, sales and service.
24. [Allbound](https://www.capterra.com.sg/software/141976/allbound) — 4.9/5 (23 reviews) — Unleash the power of relationships. Our focus goes beyond enabling you to reduce costs and drive more revenue through PRM technology.
25. [Results](https://www.capterra.com.sg/software/70969/results-crm-business-suite) — 4.2/5 (17 reviews) — Results Software enhances service operations by centralizing customer relationships while offering a comprehensive view of client histo

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## Related Categories

- [Knowledge Base Software](https://www.capterra.com.sg/directory/32454/knowledge-base/software)

## Links

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As the traditional partner model evolves into a true ecosystem, those with relationship insights have a competitive advantage.\n\nYou need more than just a PRM platform – you need Allbound.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/baaa559a-e8c1-4d64-8bdd-9694c351c9db.png","url":"https://www.capterra.com.sg/software/141976/allbound","@type":"ListItem"},{"name":"Results","position":25,"description":"Results is a service operations and Field Service Management (FSM) solution. 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