---
description: Discover and compare IT Ticketing Software Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: IT Ticketing Software for Windows - Price comparison & Reviews - Capterra Singapore 2026
---

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# IT Ticketing Software

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> IT Ticketing Systems are software tools for managing and resolving user-reported issues and service requests in an organized manner. These systems enable IT support teams to track, prioritize, and address tickets efficiently, ensuring timely solutions while maintaining a detailed record of incidents and responses for accountability and analysis.

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## Products

1. [Kaseya VSA](https://www.capterra.com.sg/software/100303/kaseya-vsa) — 4.0/5 (206 reviews) — Kaseya VSA is a cloud-based RMM software that lets IT professionals monitor, manage, and secure endpoints from anywhere.
2. [Issuetrak](https://www.capterra.com.sg/software/16499/issuetrak) — 4.6/5 (205 reviews) — Issue tracking tool that helps manufacturing businesses automate quality control \& customer service processes on a unified interface.
3. [Tracker](https://www.capterra.com.sg/software/141766/trackerrms) — 4.7/5 (186 reviews) — Tracker is a recruitment ATS and CRM platform with robust solutions for sales, marketing, automation, onboarding, AI, and more.
4. [Cherwell Service Management](https://www.capterra.com.sg/software/121158/cherwell-software) — 4.3/5 (166 reviews) — Easily maintain and configure IT processes across your organization with Cherwells comprehensive ITSM solution.
5. [Close](https://www.capterra.com.sg/software/132667/close-io) — 4.7/5 (164 reviews) — Close is a conversation-first CRM built for founders and small, scaling sales teams to manage every conversation in one place.
6. [ServiceNow Customer Service Management](https://www.capterra.com.sg/software/192052/servicenow-customer-service-management) — 4.4/5 (151 reviews) — Automate and streamline processes to solve customer issues faster, decreasing your cost to serve and increasing customer loyalty.
7. [ConnectWise Automate](https://www.capterra.com.sg/software/142789/connectwise-automate) — 4.1/5 (141 reviews) — Automated backup and storage solution that helps businesses with data protection and recovery from physical and virtual machines.
8. [Salesflare](https://www.capterra.com.sg/software/149522/salesflare) — 4.7/5 (139 reviews) — Salesflare is an intelligent CRM for small and medium-sized B2B businesses, who want to sell more with less work.
9. [Creatio CRM](https://www.capterra.com.sg/software/130149/bpm-online-crm) — 4.7/5 (133 reviews) — New Era of CRM: Built on AI. Ready to act
10. [Gold-Vision CRM](https://www.capterra.com.sg/software/133582/gold-vision-crm) — 4.6/5 (131 reviews) — Gold-Vision is an affordable, fully customisable Sales \& Marketing CRM for mid-market business looking to improve their efficiencies.
11. [Web Help Desk](https://www.capterra.com.sg/software/179421/web-help-desk) — 4.1/5 (123 reviews) — Web Help Desk is an on-premises ticketing and asset management solution that simplifies your IT help desk processes and reduces costs.
12. [Supportbench](https://www.capterra.com.sg/software/155934/supportbench) — 4.9/5 (116 reviews) — Supportbench: Lower costs, accelerate resolutions, and empower agents with AI-driven customer support.
13. [Workbooks](https://www.capterra.com.sg/software/109648/workbooks-crm) — 4.3/5 (112 reviews) — Workbooks is the 'No-BS' CRM, combining its award-winning software platform with outstanding consultancy, implementation and support.
14. [TOPdesk](https://www.capterra.com.sg/software/127562/topdesk) — 4.4/5 (110 reviews) — TOPdesk helps busy service teams handle incoming requests, automatically assign tasks to the right people, and see who's doing what.
15. [InvGate Service Management](https://www.capterra.com.sg/software/133392/service-desk) — 4.6/5 (108 reviews) — InvGate Service Management is the solution of choice for organizations looking for a state-of-the-art ITSM solution with lower TCO.
16. [Auvik](https://www.capterra.com.sg/software/145245/auvik) — 4.7/5 (99 reviews) — Cloud-based software that streamlines and automates network monitoring an management to give teams network visibility and control.
17. [InfoFlo](https://www.capterra.com.sg/software/96628/infoflo) — 4.5/5 (96 reviews) — HIPAA compliant Case Management software made simple so you can focus on your running your organization all at an affordable price\!
18. [LionDesk](https://www.capterra.com.sg/software/151891/liondesk) — 4.1/5 (95 reviews) — Finally, manage your business stress-free, stay top-of-mind, and sell confidently.
19. [HappyFox Help Desk](https://www.capterra.com.sg/software/83211/happyfox) — 4.6/5 (92 reviews) — A help desk ticketing software that helps you to remove clutter and manage your customer support queries easily from multiple channels.
20. [Efficy CRM](https://www.capterra.com.sg/software/149894/efficy-crm) — 4.0/5 (90 reviews) — Known as Europe’s most flexible CRM, Efficy offers a completely customisable solution that will empower your employees.
21. [PlanPlus Online](https://www.capterra.com.sg/software/132397/planplus-crm) — 4.0/5 (85 reviews) — PlanPlus Online is an online productivity solution that provides leaders with a planner to plan, execute, and achieve goals.
22. [Track-It\!](https://www.capterra.com.sg/software/67028/track-it) — 4.0/5 (77 reviews) — Fully integrated Help Desk system for small to medium sized companies that is affordable to own and easy to install, configure and use.
23. [Whatfix](https://www.capterra.com.sg/software/143008/whatfix) — 4.6/5 (77 reviews) — Whatfix maximizes the ROI of digital investments by enabling end-users with GenAI-driven in-app guidance and simulated training.
24. [LiveHelpNow](https://www.capterra.com.sg/software/99093/livehelpnow-suite) — 4.6/5 (72 reviews) — Omnichannel customer engagement platform: Live Chat, SMS Text integration, Support Ticket Management, Knowledge Base, Facebook and more
25. [SalesOutlook CRM](https://www.capterra.com.sg/software/129898/salesoutlook-crm) — 4.3/5 (71 reviews) — Microsoft Outlook-based CRM plug-in which offers account management, lead tracking, mobile access and document management.

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## Related Categories

- [Knowledge Base Software](https://www.capterra.com.sg/directory/32454/knowledge-base/software)

## Links

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-----

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