---
description: Discover and compare Knowledge Base Software Applications & Tools for Mac. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Knowledge Base Software for Mac - Price comparison & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Knowledge Base Software for Mac](https://www.capterra.com.sg/directory/32454/knowledge-base/software)

# Knowledge Base Software

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> Knowledge Base software is a self-serve online library that enables businesses to provide both customers and teams detailed information about their products, services, topics, or departments.

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## Products

1. [Document360](https://www.capterra.com.sg/software/177031/document360) — 4.7/5 (292 reviews) — Document360 is an AI-powered knowledge base platform designed for enterprises to centralize, manage and scale their knowledge.
2. [Evernote Teams](https://www.capterra.com.sg/software/154969/evernote-business) — 4.4/5 (8254 reviews) — Bring your teams work together, and unify your workflow. Create, collaborate, and store information all in one place.
3. [monday AI Work Platform](https://www.capterra.com.sg/software/147657/monday-com) — 4.6/5 (6120 reviews) — AI-assisted career transition and job search with Fit Scores, tailored applications, market reports, pipeline tracking and professional workspaces.
4. [Dynamics 365](https://www.capterra.com.sg/software/157279/dynamics-365) — 4.4/5 (5860 reviews) — Dynamics 365 offers integrated business management solution that automates financial, customer relationship and supply chain processes.
5. [Connecteam](https://www.capterra.com.sg/software/153140/connecteam) — 4.6/5 (5316 reviews) — Knowledge Base for Frontline Teams - Policies, Guides, Training \&amp; Resources in One App
6. [ClickUp](https://www.capterra.com.sg/software/158833/clickup) — 4.6/5 (4634 reviews) — Cloud-based productivity platform combining task management, docs, chat, goals, whiteboards, dashboards, and AI in one workspace.
7. [Confluence](https://www.capterra.com.sg/software/136446/confluence) — 4.5/5 (3720 reviews) — Confluence makes information accessible company-wide. Capture, organize, and share key updates so everyone stays informed.
8. [Notion](https://www.capterra.com.sg/software/186596/notion) — 4.7/5 (2832 reviews) — Notion is the all-in-one workspace for notes, projects, documents, and collaboration.
9. [Zoho Desk](https://www.capterra.com.sg/software/169505/zoho-desk) — 4.5/5 (2216 reviews) — Zoho Desk is a customer service software that allows you to create SEO-friendly, multilingual, and multi-brand knowledge base.
10. [Odoo](https://www.capterra.com.sg/software/135618/odoo) — 4.2/5 (1333 reviews) — Odoo is an all-in-one open-source business platform for CRM, Sales, Accounting, Website, eCommerce, POS, Inventory, HR, and more.
11. [Bitrix24](https://www.capterra.com.sg/software/113540/bitrix24) — 4.2/5 (1005 reviews) — Cloud-based or on-premises workspace with CRM, project management, team chat, HR tools, and website builder.
12. [EngageBay CRM](https://www.capterra.com.sg/software/178819/engagebay-marketing) — 4.6/5 (912 reviews) — AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.
13. [TeamSupport](https://www.capterra.com.sg/software/87908/teamsupport) — 4.5/5 (850 reviews) — Support ticketing and live chat solution designed to give B2B SaaS businesses a holistic view of their customer relationships.
14. [Salesforce Service Cloud](https://www.capterra.com.sg/software/136189/salesforce) — 4.5/5 (832 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
15. [JIRA Service Management](https://www.capterra.com.sg/software/138769/jira-service-management) — 4.5/5 (779 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \&amp; collaboration.
16. [Apptivo](https://www.capterra.com.sg/software/1011835/apptivo) — 4.4/5 (708 reviews) — Online CRM system that enables businesses to manage sales, marketing activities, contacts, leads, quotes, invoices, and more.
17. [SolarWinds Service Desk](https://www.capterra.com.sg/software/129478/solarwinds-service-desk) — 4.6/5 (577 reviews) — Deflect tickets and drive self-service with an AI-powered Knowledge Base. Auto-generate articles for more robust support.
18. [Aha\!](https://www.capterra.com.sg/software/144020/aha) — 4.7/5 (565 reviews) — Aha\! Knowledge is the central hub for product information — share all of your documents in a central place.
19. [Agile CRM](https://www.capterra.com.sg/software/135148/agile-crm) — 4.1/5 (526 reviews) — Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500.
20. [SysAid](https://www.capterra.com.sg/software/107225/sysaid) — 4.5/5 (523 reviews) — SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work.
21. [Camtasia](https://www.capterra.com.sg/software/203013/camtasia) — 4.5/5 (453 reviews) — The Camtasia Product Suite makes it easy to create professional-looking videos quickly — even if you’ve never made a video before.
22. [Maximizer CRM](https://www.capterra.com.sg/software/154610/maximizer-crm) — 4.1/5 (366 reviews) — Customer relationship management solution designed specifically for the unique challenges that sales managers and sales teams face.
23. [Clari](https://www.capterra.com.sg/software/194117/wingman) — 4.7/5 (314 reviews) — Cloud-based revenue platform that helps businesses manage sales pipelines, forecasting, conversation intelligence, and customer.
24. [Yonyx](https://www.capterra.com.sg/software/130406/agi-self-service) — 4.7/5 (259 reviews) — Yonyx outperforms knowledge bases with interactive decision trees, personalized pathways, faster resolution and analytics.
25. [SAP Customer Experience](https://www.capterra.com.sg/software/77372/sap-crm) — 4.3/5 (246 reviews) — Capitalize on customer insight, improve front-line efficiency and effectiveness, streamline critical business processes.

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## Related Categories

- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)
- [Sales Tracking Software](https://www.capterra.com.sg/directory/32744/sales-tracking/software)
- [Knowledge Management Software](https://www.capterra.com.sg/directory/30094/knowledge-management/software)
- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)
- [IT Ticketing Software](https://www.capterra.com.sg/directory/32623/it-ticketing-systems-software/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/directory/32454/knowledge-base/software)
- [All Categories](https://www.capterra.com.sg/directory)

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Keep information organized, easy to find, and connected to daily work, while managers can support onboarding, reduce repeat questions, and make sure employees have the right answers wherever the job happens. Built for mobile teams, Connecteam helps improve consistency, save admin time, reduce confusion, and keep every employee aligned. Start your 14-day free trial.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2eb9cf79-d85e-4c42-b830-38b3ba6e5ea1.png","url":"https://www.capterra.com.sg/software/153140/connecteam","@type":"ListItem"},{"name":"ClickUp","position":6,"description":"ClickUp is a cloud-based productivity platform that brings project management, document collaboration, team chat, goal tracking, and AI tools into a single workspace. 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Workflow and sales process automation handles tasks, approvals, and CRM pipelines across the platform.\n\nBitrix24 suits solo operators, small startups, and large enterprises alike. It offers a free plan for unlimited users and paid tiers scaling up to 10,000 users. A self-hosted edition is available for organizations that require on-premises control.","image":"https://images.g2crowd.com/uploads/product/image/03f8d2757ccca353d8c2fd621675709f/bitrix24.png","url":"https://www.capterra.com.sg/software/113540/bitrix24","@type":"ListItem"},{"name":"EngageBay CRM","position":12,"description":"EngageBay is an AI-powered all-in-one CRM that helps small businesses and startups manage marketing, sales, and customer service from one simple, affordable platform. Trusted by over 150,000 companies worldwide, EngageBay enables teams to attract, engage, and delight customers with ease. Create content faster with AI-powered email and campaign generation, prioritize leads with AI deal scoring, and boost productivity with smart insights and automated recommendations. From marketing automation and sales CRM to helpdesk and live chat, EngageBay unifies all your growth tools to help you scale efficiently and build lasting customer relationships.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f68dbd37-d921-4284-a28c-535eb223074a.png","url":"https://www.capterra.com.sg/software/178819/engagebay-marketing","@type":"ListItem"},{"name":"TeamSupport","position":13,"description":"As a B2B SaaS customer support solution, TeamSupport goes beyond a basic ticketing system. It helps users build customer loyalty and mitigate churn by understanding what's happening at the account level—not just the user level. 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Powered by AI, it transforms customer interactions into proactive conversations that enhance overall experiences. The unified platform integrates human agents and AI capabilities to increase efficiency through features like case management, digital engagement, and knowledge management.\nConnected to the broader Salesforce ecosystem, Service Cloud creates a comprehensive view of customers by linking service data with sales, marketing, and IT information. Integration with Salesforce Voice and Slack streamlines workflows, while analytics tools provide insights for decision-making.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.capterra.com.sg/software/136189/salesforce","@type":"ListItem"},{"name":"JIRA Service Management","position":15,"description":"JIRA Service Management is an ITSM platform that transforms service delivery across IT, HR, facilities, and other departments. It unites teams on an AI-powered platform to deliver service experiences at scale. The system features easy service desk setup, centralized request management, and automation that streamlines support interactions. The platform connects engineering teams by linking requests to JIRA issues and provides employees with self-service options and virtual agents.\n\nThe platform integrates with Atlassian's Teamwork Graph, connecting people, work, and tools for seamless collaboration. JIRA Service Management bridges development and operations teams, accelerating deployments while minimizing risk. Its AI capabilities help detect, resolve, and prevent incidents by prioritizing critical issues. The platform empowers organizations to transform service delivery through intelligent automation and integrated workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.capterra.com.sg/software/138769/jira-service-management","@type":"ListItem"},{"name":"Apptivo","position":16,"description":"Apptivo is a CRM tool that enables businesses to manage sales, marketing, and much more. CRM sits at the core of Apptivo's integrated suite of business apps, providing a complete suite to tools to gain a 360-degree view of the customer. The CRM includes lead management, an opportunity pipeline with intuitive dashboards, and flexible workflow tools including marketing automation.  Everything is completely accessible from an Android or iOS device and integrated with Office365 & G Suite.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c7012d9e-9541-4054-8c2e-dc0a95befb32.png","url":"https://www.capterra.com.sg/software/1011835/apptivo","@type":"ListItem"},{"name":"SolarWinds Service Desk","position":17,"description":"SolarWinds Service Desk transforms institutional knowledge into a powerful self-service engine. Leverage SolarWinds AI—purposefully designed to turn resolved tickets into articles—to keep your library current with minimal effort. Suggested solutions as users search issues or create tickets empowers employees to solve their own issues, which can reduce cost per ticket by up to 15%. With a consumer-grade portal and customizable, dynamic forms, you can gather all the context agents need and free them for high-value work.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3cfa33a-2a5e-4924-a8c8-2eb0c667ae94.jpeg","url":"https://www.capterra.com.sg/software/129478/solarwinds-service-desk","@type":"ListItem"},{"name":"Aha!","position":18,"description":"Aha! Knowledge is the central hub for product information. Create internal wikis and product knowledge bases to easily share important documents with colleagues and customers. It also includes built-in whiteboard capabilities, so you can add visual diagrams. Use AI to quickly draft high-quality content and choose from more than 100 expertly-crafted templates for every aspect of product development — or create your own — to capture information in a consistent way.\nUse Aha! Knowledge as a seamlessly integrated part of Aha! Roadmaps to document all of your product information alongside your strategic plans.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/29fbb3ae-ce4d-4596-93d4-5a49d4cfdadc.png","url":"https://www.capterra.com.sg/software/144020/aha","@type":"ListItem"},{"name":"Agile CRM","position":19,"description":"Agile CRM is a All-in-One CRM with Sales, Marketing and Service automation in single platform. It has sales tracking, contact management, marketing automation, web analytics, two-way emails, telephony, and helpdesk with a simple, clean and modern interface.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4dd8e898-253a-4e64-8f55-73d688838bdb.png","url":"https://www.capterra.com.sg/software/135148/agile-crm","@type":"ListItem"},{"name":"SysAid","position":20,"description":"SysAid delivers a robust Knowledge Base platform, enhanced by Agentic AI, that automates the organization and dissemination of critical information. Our AI Agents proactively suggest relevant articles, identify knowledge gaps, and streamline content creation, ensuring your teams and users always find the answers they need quickly. Go live in weeks with fast onboarding, no heavy migrations, and zero steep learning curves. SysAid’s AI is purpose-built for IT, with security and governance built in. And with award-winning support, you’re set up for success.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c4608c47-9028-4daa-af15-1f8931f8afb9.png","url":"https://www.capterra.com.sg/software/107225/sysaid","@type":"ListItem"},{"name":"Camtasia","position":21,"description":"The Camtasia Product Suite is a powerful AI-powered ecosystem for video creation and screen recording. \n\nThe Camtasia Suite offers a range of plans designed to meet your video creation needs, making it easy to produce professional-looking videos quickly—even if you’ve never made a video before.\n \nOur AI-powered features, including Camtasia Rev, script generation, text-to-speech, translations, and avatar videos, streamline the video creation process. Whether you choose our Free, Essentials, Plus, or Pro plan, Camtasia provides the tools and features you need to tell your story. \n\nWithin the suite, the Camtasia Editor is easy enough for beginners yet powerful and versatile enough to be your video editing solution for life. Explore our plans and find the perfect fit for your video creation journey.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/89e698ae-c2d7-44bb-aac0-5b554060de01.webp","url":"https://www.capterra.com.sg/software/203013/camtasia","@type":"ListItem"},{"name":"Maximizer CRM","position":22,"description":"Maximizer is a CRM solution specifically designed for sales teams. With Maximizer's analytics and insights, teams can effortlessly monitor & achieve revenue targets while effectively tracking activities and evaluating team effectiveness, all from one centralized command center.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/62f02345-3554-401c-8a79-90f2dc8edac2.png","url":"https://www.capterra.com.sg/software/154610/maximizer-crm","@type":"ListItem"},{"name":"Clari","position":23,"description":"Clari is a cloud-based Revenue Orchestration Platform that brings together sales engagement, pipeline management, forecasting, conversation intelligence, and customer retention tools in one place. It gives revenue teams a shared view of data across sales, marketing, finance, and customer success.\n\nBusinesses use Clari to track deal health, manage forecasts, record and analyze sales calls, and guide rep activity through structured workflows. Teams can capture activity from email, calendar, and calls automatically, reducing time spent on manual data entry.\n\nCore features include AI-driven forecasting, deal scoring, churn risk detection, call recording and transcription, shared buyer-seller action plans, and CRM data updates. Dashboards and analytics modules give managers visibility into pipeline trends and rep performance.","image":"https://images.g2crowd.com/uploads/product/image/639496e43ff3c84b8ca5dfb97a425de2/clari.png","url":"https://www.capterra.com.sg/software/194117/wingman","@type":"ListItem"},{"name":"Yonyx","position":24,"description":"Yonyx offers a superior solution compared to traditional knowledge bases by providing interactive decision trees that guide users through complex processes in a step by step manner. Unlike static knowledge bases, which present information in a linear format, Yonyx allows users a way to navigate personalized pathways based on their specific needs and situations. This interactivity ensures that users receive relevant, tailored guidance, leading to faster problem resolution.\n\nAdditionally, Yonyx supports multimedia elements, such as images, videos, and forms, which enhance user understanding and engagement. In contrast, traditional knowledge bases often rely on text-heavy articles that can be difficult to navigate.\n\nYonyx also captures analytics on user interactions, enabling continuous improvement of support content based on customer interaction data. This helps identify common issues and enhance the decision trees.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5b307d20-0f07-43d7-ab02-81646f8bb34c.png","url":"https://www.capterra.com.sg/software/130406/agi-self-service","@type":"ListItem"},{"name":"SAP Customer Experience","position":25,"description":"Make the most of relationships with customers by capitalizing on customer insight, improving front-line efficiency and effectiveness,streamlining critical business processes across and beyond customer touch points, and quickly adapting to changing business and customer needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c046d78a-8f19-4afd-bb26-81df76556187.png","url":"https://www.capterra.com.sg/software/77372/sap-crm","@type":"ListItem"}],"numberOfItems":25}
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