---
description: Discover and compare Free Contact Centre Software Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
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title: Free Contact Centre Software - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Free Contact Centre Software](https://www.capterra.com.sg/directory/32035/contact-center/software)

# Contact Centre Software

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> Contact Center software automates and standardizes the process of receiving and responding to customer requests across different communication channels.

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## Products

1. [Webex Suite](https://www.capterra.com.sg/software/733/webex) — 4.4/5 (7416 reviews) — Cloud-based collaboration suite combining meetings, messaging, calling, polling, webinars, whiteboarding, and video messaging in one.
2. [Zoho Desk](https://www.capterra.com.sg/software/169505/zoho-desk) — 4.5/5 (2216 reviews) — Zoho Desk helps businesses unify customer communication over the phone, email, live chat, SMS, social media, and instant messaging.
3. [Bitrix24](https://www.capterra.com.sg/software/113540/bitrix24) — 4.2/5 (1005 reviews) — High-end solution designed for sales, collaboration, communication, social networking, and workflow management.
4. [Salesforce Service Cloud](https://www.capterra.com.sg/software/136189/salesforce) — 4.5/5 (832 reviews) — The worlds \#1 customer service platform, empowers every service employee with the innovative tools, and unified data.
5. [CallHippo](https://www.capterra.com.sg/software/159578/callhippo) — 4.4/5 (693 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
6. [Lime Connect](https://www.capterra.com.sg/software/131558/userlike-live-chat) — 4.6/5 (649 reviews) — Lime Connect is the leading GDPR-compliant software for automation \& messaging that helps businesses transform customer communication.
7. [Agile CRM](https://www.capterra.com.sg/software/135148/agile-crm) — 4.1/5 (526 reviews) — Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500.
8. [Twilio](https://www.capterra.com.sg/software/180158/twilio-communications-platform) — 4.4/5 (513 reviews) — Twilio Flex provides businesses with a powerful, flexible, and easy-to-use contact center solution.
9. [3CX](https://www.capterra.com.sg/software/158704/3cx) — 4.4/5 (468 reviews) — 3CX is an open standards IP PBX including video conferencing, live chat and mobile apps, suitable for any business size or industry.
10. [Superchat](https://www.capterra.com.sg/software/210968/superchat) — 4.8/5 (316 reviews) — The contact center combines the most important customer data in one place. Address, files, favorite channels and more at a glance.
11. [VICIdial](https://www.capterra.com.sg/software/135842/vicidial) — 4.7/5 (266 reviews) — Open source call center software w/ outbound predictive dialer. Also handles inbound \& manual calls as well as email and web chat.
12. [XM for Customer Experience](https://www.capterra.com.sg/software/152924/customer-frontlines) — 4.6/5 (255 reviews) — Improve customer satisfaction and reduce costs with the world's most advanced, AI-driven platform for contact centers.
13. [Zoom Phone](https://www.capterra.com.sg/software/208535/zoom-phone) — 4.5/5 (246 reviews) — Built on Zoom's platform, Zoom's full-featured cloud phone consolidates business communication and collaboration into a single system.
14. [Gofrugal](https://www.capterra.com.sg/software/71693/gofrugal-pos-software) — 4.4/5 (199 reviews) — ERP made easy for Retail, Restaurant, Distribution \& Enterprise businesses on the digital path helping them stay competitive
15. [Bria](https://www.capterra.com.sg/software/158718/bria) — 4.3/5 (106 reviews) — VoIP platform that offers softphone solutions, team messaging, and management tools for unified communications of call centres.
16. [Bright Pattern](https://www.capterra.com.sg/software/130369/bright-pattern) — 4.8/5 (104 reviews) — Leading provider of AI-powered omnichannel cloud contact center software.
17. [wolkvox](https://www.capterra.com.sg/software/193276/wolkvox) — 4.6/5 (100 reviews) — wolkvox cloud contact center is the contact center platform par excellence to design AI-powered experiences.
18. [Zoho SalesIQ](https://www.capterra.com.sg/software/168135/zoho-salesiq) — 4.4/5 (98 reviews) — An all-in-one customer engagement tool with live chat, website visitor tracking, and analytics capabilities.
19. [CxEngage](https://www.capterra.com.sg/software/157026/lifesize) — 4.4/5 (91 reviews) — Lifesize delivers audio, web, and video conferencing with the ability to easily record and share meetings all from one application.
20. [Plivo](https://www.capterra.com.sg/software/164618/plivo) — 4.3/5 (84 reviews) — Plivo's SMS and Voice API platform offers businesses a simple, fast, and scalable way to modernize their customer communications.
21. [Salesmsg](https://www.capterra.com.sg/software/160386/salesmsg) — 4.6/5 (75 reviews) — Cloud-based business texting and calling platform for two-way SMS/MMS, voice calls, broadcast campaigns, and drip sequences.
22. [MyOperator](https://www.capterra.com.sg/software/159433/myoperator) — 4.2/5 (69 reviews) — Cloud-based communication platform unifying calls, WhatsApp, and AI chat and voice bots with IVR, campaign automation, and analytics.
23. [SparkTG VCC](https://www.capterra.com.sg/software/137672/ivr) — 4.7/5 (46 reviews) — Virtual contact center software for India — omnichannel voice, WhatsApp \& AI routing, real-time analytics \& CRM integration.
24. [Zoho Voice](https://www.capterra.com.sg/software/1029158/zoho-voice) — 4.0/5 (46 reviews) — Zoho Voice is a flexible and scalable cloud-based business phone and contact center solution to efficiently run your business operation
25. [msg91](https://www.capterra.com.sg/software/181053/walkover-web-solutions) — 4.7/5 (42 reviews) — One-stop solution for tracking, managing, and solving customer support tickets. Chat across RCS, Widget, Bot, Social Media \& more

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## Related Categories

- [VoIP Software](https://www.capterra.com.sg/directory/30940/voip/software)
- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)
- [Call Recording Software](https://www.capterra.com.sg/directory/30533/call-recording/software)
- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)
- [Telephony Software](https://www.capterra.com.sg/directory/30084/telephony/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/directory/32035/contact-center/software)
- [All Categories](https://www.capterra.com.sg/directory)

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Lifesize sets a new standard for video collaboration.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/98289597-9672-4b18-9507-bab48bd73912.webp","url":"https://www.capterra.com.sg/software/157026/lifesize","@type":"ListItem"},{"name":"Plivo","position":20,"description":"Plivo offers a simple, fast, and scalable way to modernize customer communications. More than 70,000 businesses use Plivo to quickly integrate SMS and Voice technology without overhauling their existing knowledge base, systems or teams. 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It integrates with CRM and marketing tools to sync contacts and conversation history.\n\nThe platform suits small to midsize businesses in industries such as real estate, healthcare, home services, and retail. It is used by sales reps, marketers, and support teams who communicate with customers via text and phone.","image":"https://images.g2crowd.com/uploads/product/image/83c4708dc639d3805ac8702e97f64131/salesmsg.png","url":"https://www.capterra.com.sg/software/160386/salesmsg","@type":"ListItem"},{"name":"MyOperator","position":22,"description":"MyOperator is a cloud-based business communication platform that brings calls, WhatsApp, and AI-powered bots together in one place. 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CRM integrations keep customer data and conversation history in sync across channels.\n\nCore features include cloud IVR, predictive dialers, a no-code AI bot builder, call recording, real-time monitoring, shared WhatsApp inboxes, number masking, and a unified dashboard for calls, WhatsApp, and SMS.\n\nMyOperator suits solopreneurs, small businesses, and large enterprises alike.","image":"https://images.g2crowd.com/uploads/product/image/befde0334f88ab1903a4b6faff06585d/myoperator.png","url":"https://www.capterra.com.sg/software/159433/myoperator","@type":"ListItem"},{"name":"SparkTG VCC","position":23,"description":"SparkTG is a cloud-based virtual contact center software platform that unifies voice, WhatsApp, and digital communication channels into a single agent interface. 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It is a one-stop solution for tracking, managing, and solving customer support tickets. Streamline your support channels and chat across RCS, Widget, Bot, Social Media (Facebook, Twitter, Whatsapp), Email and every possible chat platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/646723a1-ff65-4a53-841f-8c33adc0a889.png","url":"https://www.capterra.com.sg/software/181053/walkover-web-solutions","@type":"ListItem"}],"numberOfItems":25}
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