---
description: Discover and compare Conversational AI Platforms Applications & Tools for Mac. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
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title: Conversational AI Platforms for Mac - Price comparison & Reviews - Capterra Singapore 2026
---

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# Conversational AI Platforms

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> Conversational AI Platforms help develop and implement solutions for automating customer service, customer engagement, and human-computer interactions through natural language understanding and speech generation.

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## Products

1. [Slack](https://www.capterra.com.sg/software/135003/slack) — 4.7/5 (24216 reviews) — Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features.
2. [WhatsApp](https://www.capterra.com.sg/software/180345/whatsapp) — 4.7/5 (16474 reviews) — WhatsApp helps businesses engage customers, boost sales, and enhance service through direct communication.
3. [ClickUp](https://www.capterra.com.sg/software/158833/clickup) — 4.6/5 (4634 reviews) — Cloud-based productivity platform combining task management, docs, chat, goals, whiteboards, dashboards, and AI in one workspace.
4. [Notion](https://www.capterra.com.sg/software/186596/notion) — 4.7/5 (2832 reviews) — Notion is the all-in-one workspace for notes, projects, documents, and collaboration.
5. [Fathom](https://www.capterra.com.sg/software/1037530/fathom) — 5.0/5 (809 reviews) — Fathom is the \#1-rated AI meeting partner: bot or bot-free capture, AI summaries, CRM sync, and searchable meeting history.
6. [Tidio](https://www.capterra.com.sg/software/144040/tidio-chat) — 4.7/5 (590 reviews) — Tidio is a conversational AI tool capable of automating up to 64% of incoming customer communication. No code, plug and play.
7. [Dialpad](https://www.capterra.com.sg/software/190976/dialpad-sell) — 4.2/5 (570 reviews) — The conversational AI platform where Agentic AI reasons and acts.
8. [Discord](https://www.capterra.com.sg/software/1022442/discord) — 4.6/5 (542 reviews) — Online communication tool that allows video, audio, and text conversations, using public or private servers.
9. [Simplified](https://www.capterra.com.sg/software/1019633/simplified) — 4.7/5 (310 reviews) — Cloud-based design platform combining graphic design, AI copywriting, video editing, and social media scheduling with real-time.
10. [ContactPigeon](https://www.capterra.com.sg/software/168153/contactpigeon) — 5.0/5 (308 reviews) — Cloud-based omnichannel engagement platform for retail brands, combining a built-in CDP, marketing automation, and channels like.
11. [Qlik Sense](https://www.capterra.com.sg/software/145530/qlik-sense) — 4.5/5 (262 reviews) — Qlik Sense is a business intelligence (BI) and visual analytics platform that helps global enterprises move faster and work smarter.
12. [livepro](https://www.capterra.com.sg/software/165150/livepro) — 4.8/5 (182 reviews) — Luna is an advanced, human-like AI Voice Agent built specifically for the contact center.
13. [Comm100](https://www.capterra.com.sg/software/108889/comm100-live-chat) — 4.7/5 (108 reviews) — Cloud-based and on-premises omnichannel platform for managing live chat, AI chatbots, ticketing, email, and social messaging from one.
14. [WaitWell](https://www.capterra.com.sg/software/1018455/waitwell) — 4.8/5 (104 reviews) — Cloud-based queue management platform with virtual queuing, self-serve scheduling, and workflow automation.
15. [Amazon Connect](https://www.capterra.com.sg/software/1017140/amazon-connect) — 4.5/5 (96 reviews) — Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels.
16. [11Sight](https://www.capterra.com.sg/software/213920/11sight) — 4.7/5 (82 reviews) — Cloud-based AI voice agent platform for auto dealerships that handles inbound and outbound calls, books service appointments, and.
17. [Wing](https://www.capterra.com.sg/software/1012352/wing) — 4.8/5 (75 reviews) — Tech-enabled high-quality talent starting at just $499/month to complete recurring work like customer Relationship Management and more
18. [MyOperator](https://www.capterra.com.sg/software/159433/myoperator) — 4.2/5 (69 reviews) — Cloud-based communication platform unifying calls, WhatsApp, and AI chat and voice bots with IVR, campaign automation, and analytics.
19. [Claude](https://www.capterra.com.sg/software/1051542/claude) — 4.4/5 (61 reviews) — Anthropic's flagship product is Claude, an advanced AI assistant designed to handle tasks of any scale.
20. [Kapture CX](https://www.capterra.com.sg/software/144560/Kapture) — 4.2/5 (40 reviews) — Cloud-based omnichannel customer experience platform with AI-powered ticketing, self-service automation, smart routing, and support.
21. [Perplexity](https://www.capterra.com.sg/software/1058833/perplexity) — 4.2/5 (35 reviews) — Perplexity leverages the latest advancements in artificial intelligence and machine learning to provide unparalleled solutions.
22. [MaxContact](https://www.capterra.com.sg/software/156506/maxcontact) — 4.7/5 (33 reviews) — MaxContact is the AI-powered customer engagement platform that turns conversations into revenue.
23. [Text](https://www.capterra.com.sg/software/1078275/Text) — 4.7/5 (32 reviews) — Conversational AI platform that unifies chat, ticketing, and inbox into one system that closes sales.
24. [BlueSpice](https://www.capterra.com.sg/software/169097/bluespice-mediawiki) — 4.3/5 (27 reviews) — Enterprise distribution of the famous Wikipedia software MediaWiki, that allows optimized agile knowledge management.
25. [Juma](https://www.capterra.com.sg/software/1046405/team-gpt) — 4.5/5 (24 reviews) — Cloud-based AI workspace for marketing teams with brand management, 700+ pre-built workflows, multi-model AI access, and agency client.

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## Related Categories

- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)
- [AI Agents for Customer Support](https://www.capterra.com.sg/directory/34696/ai-agents-for-customer-support/software)
- [Artificial Intelligence (AI) Software](https://www.capterra.com.sg/directory/30938/artificial-intelligence/software)
- [Chatbot Software](https://www.capterra.com.sg/directory/32448/chatbot/software)
- [Generative AI Tools](https://www.capterra.com.sg/directory/34155/generative-ai/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/directory/31596/conversational-ai-platform/software)
- [All Categories](https://www.capterra.com.sg/directory)

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Bot-free available on Mac now; Windows coming soon.\nMobile: iOS app\nAI Summaries: Action items, follow-up email drafts, and 17+ summary templates.\nCRM Sync: Summaries and notes sync automatically to HubSpot, Salesforce, and Close, with integrations for Slack, Notion, Asana, and Zapier.\nMeeting Intelligence: Ask Fathom surfaces answers across your entire meeting history, Trackers proactively alert you when topics you care about come up, and AI Scorecards help you assess call quality. Fathom's MCP integration connects that same knowledge to Claude and ChatGPT.\n\nOutcome: Teams cut post-meeting admin work and turn every conversation into a searchable, connected knowledge base.","image":"https://images.g2crowd.com/uploads/product/image/dee726cf705bf25cd1cc3b1ff354c90c/fathom-video.png","url":"https://www.capterra.com.sg/software/1037530/fathom","@type":"ListItem"},{"name":"Tidio","position":6,"description":"Tidio is a conversational AI platform powered by Lyro, the AI agent for customer service. Resolve up to 64% of incoming communication with truthful, grounded, human-like answers.\n\nWith Lyro, you'll bring down response times to seconds. Support your clients 24/7 in multiple languages and locations. Train the conversational AI agent on you knowledge base with a single click. 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The first of its kind to be delivered by a Knowledge Management Organization, Luna operates using your existing single source of truth. Don’t manage yet another knowledge silo –  deliver natural language AI phone answers to your customers that combine best in AI, CX and Knowledge Management Innovation. Luna by livepro is able to handle anything from a handful to thousands of calls simultaneously, adapting to your contact centers needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/da91c857-3cb3-42f1-9419-f5c46a4bd8df.jpeg","url":"https://www.capterra.com.sg/software/165150/livepro","@type":"ListItem"},{"name":"Comm100","position":13,"description":"Comm100 is an omnichannel customer engagement platform that brings live chat, AI chatbots, ticketing, email, and social media into one place. Businesses use it to manage all customer conversations from a single dashboard, reducing the need to switch between tools.\n\nComm100 helps support teams respond faster, route inquiries to the right agents, and automate common questions using chatbots. Key features include real-time visitor monitoring, canned responses, conversation history, and detailed reporting.\n\nIt is best suited for midsize to large businesses in industries such as education, financial services, healthcare, and technology that need to manage high volumes of customer interactions across multiple channels.","image":"https://images.g2crowd.com/uploads/product/image/2fe533f5662adac589c8c65295cadbe1/comm100-network-corporation-comm100.png","url":"https://www.capterra.com.sg/software/108889/comm100-live-chat","@type":"ListItem"},{"name":"WaitWell","position":14,"description":"WaitWell is a cloud-based queue management and appointment booking platform built for organizations that handle high volumes of visitors or clients. It lets staff manage walk-ins and scheduled appointments from one place, reducing wait times and keeping lines orderly.\n\nTeams use WaitWell to set up virtual queues, allow clients to book appointments online, and send automated status updates via SMS or email. Managers can monitor queue activity in real time and adjust staffing or workflows as needed.\n\nCore features include self-serve booking, multi-location support, waitlist management, reporting dashboards, and integrations with existing tools. WaitWell is best suited for mid-size to large organizations in government, healthcare, education, and retail that serve large numbers of people daily.","image":"https://images.g2crowd.com/uploads/product/image/dd41f8a83c49c71947c43dd4dab0d918/waitwell.png","url":"https://www.capterra.com.sg/software/1018455/waitwell","@type":"ListItem"},{"name":"Amazon Connect","position":15,"description":"Amazon Connect is a cloud-based contact center service offering cost-effective customer service with technologies, including machine learning, interactive voice response, and intelligent call routing. It enables companies to provide personalized experiences across channels such as voice, chat, and messaging.\n\nAgents can deliver superior experiences using an AI-powered workspace that offers a comprehensive view of the customer. The AI assistant provides real-time responses and recommended actions, reducing training time and after-contact work.\n\nAmazon Connect provides analytics and optimization tools for real-time insights, agent performance evaluation, and tailored coaching to enhance customer satisfaction. Workforce management features help forecast contact volume and optimize agent utilization.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/af8c245f-68a1-44b3-8ab0-a6cb44a06291.jpeg","url":"https://www.capterra.com.sg/software/1017140/amazon-connect","@type":"ListItem"},{"name":"11Sight","position":16,"description":"Numa is a cloud-based AI voice agent platform built for automotive dealerships. It manages inbound and outbound calls, books service appointments, and captures leads without requiring staff involvement.\n\nDealerships use Numa to handle high call volumes, reduce missed calls, and keep service lanes running smoothly. The platform integrates with dealer management systems to access customer and vehicle data during calls.\n\nCore features include AI-powered call handling, appointment scheduling, lead follow-up, and real-time reporting on call activity and outcomes.\n\nNuma is best suited for franchise and independent auto dealerships of all sizes looking to improve phone coverage and service department efficiency.","image":"https://images.g2crowd.com/uploads/product/image/e20b866bbb8bc03f76f34d6285cbcc18/11sight.png","url":"https://www.capterra.com.sg/software/213920/11sight","@type":"ListItem"},{"name":"Wing","position":17,"description":"High-quality remote talent starting at just $499/month, enabled by technology to complete recurring work like Scheduling, Research, Data Entry, Customer Support, Email Management, and more!\n\nWing's dedicated Account Managers help to delegate work, and software tools like Workflows and Credentials Manager make interacting with remote talent efficient, easy, and secure.\n\nArtificial Intelligence enables quality management in the background to ensure an unmatched user experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/019a8439-5306-46a9-9dfc-7a6b9d99013b.png","url":"https://www.capterra.com.sg/software/1012352/wing","@type":"ListItem"},{"name":"MyOperator","position":18,"description":"MyOperator is a cloud-based business communication platform that brings calls, WhatsApp, and AI-powered bots together in one place. Businesses use it to manage inbound and outbound calls, run WhatsApp campaigns, automate customer interactions, and track team performance without juggling multiple tools.\n\nTeams across sales, support, and operations use MyOperator to route calls by department or region, send WhatsApp broadcasts, automate follow-ups, and handle after-hours queries through AI agents. CRM integrations keep customer data and conversation history in sync across channels.\n\nCore features include cloud IVR, predictive dialers, a no-code AI bot builder, call recording, real-time monitoring, shared WhatsApp inboxes, number masking, and a unified dashboard for calls, WhatsApp, and SMS.\n\nMyOperator suits solopreneurs, small businesses, and large enterprises alike.","image":"https://images.g2crowd.com/uploads/product/image/befde0334f88ab1903a4b6faff06585d/myoperator.png","url":"https://www.capterra.com.sg/software/159433/myoperator","@type":"ListItem"},{"name":"Claude","position":19,"description":"Anthropic's flagship product is Claude, an advanced AI assistant designed to handle tasks of any scale. Engineered with Constitutional AI, Claude ensures brand risk reduction and offers top-tier data retention without compromising your data privacy. One of Claude's standout features is its ability to process complex multi-step instructions over large amounts of content with its industry-leading 100K+ token windows. Whatever your use case may be, Claude can be personalized to excel in various tasks, speaking in your voice and adapting to your unique requirements.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a2778be6-a33f-471e-85ca-9a4119fc19a6.png","url":"https://www.capterra.com.sg/software/1051542/claude","@type":"ListItem"},{"name":"Kapture CX","position":20,"description":"Kapture CX is a cloud-based, AI-native customer experience platform that connects customer support channels, workflows, and teams in one place. Businesses use it to manage tickets, automate repetitive tasks, and give support agents the context they need to resolve issues quickly.\n\nKapture CX includes tools for omnichannel inbox management, self-service portals, agent assist, and real-time reporting. It also supports field service operations and integrates with existing business systems.\n\nThe platform is best suited for large enterprises and fast-growing businesses that handle high volumes of customer interactions. Kapture CX serves industries such as banking, insurance, retail, e-commerce, and travel, and is used by customer service teams looking to standardize and scale their support operations.","image":"https://images.g2crowd.com/uploads/product/image/da59683d960369b2c21858be7ecf7d03/kapture-cx.png","url":"https://www.capterra.com.sg/software/144560/Kapture","@type":"ListItem"},{"name":"Perplexity","position":21,"description":"Perplexity leverages the latest advancements in artificial intelligence and machine learning to provide unparalleled problem-solving solutions. By analyzing complex data sets and identifying meaningful patterns, Perplexity empowers users to uncover hidden insights and make accurate predictions. Whether you're a researcher, analyst, or business professional, Perplexity offers a powerful toolkit to enhance decision-making and drive success.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a86c5be2-f6af-47ea-8e9f-cf2f8775e4b8.png","url":"https://www.capterra.com.sg/software/1058833/perplexity","@type":"ListItem"},{"name":"MaxContact","position":22,"description":"MaxContact is the AI-powered customer engagement platform that transforms customer conversations into measurable business outcomes. Built around industry-leading intelligent dialling technology and smart automation, we help teams connect with the right customers at the right time, while AI-powered capabilities drive consistent performance improvements.\n\nOur platform delivers exceptional results - from 200-300% increases in contact rates to doubling sales teams conversion rates. Whether driving sales, improving retention, or optimising debt recovery, MaxContact empowers businesses to scale performance predictably. We're so confident in these results that we guarantee measurable performance improvements with the MaxContact Performance Promise.\n\nTrusted by growing companies handling millions of interactions annually and backed by 5-star UK-based support, MaxContact proves that smart technology amplifies human potential rather than replacing it.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a7aee20a-66e9-4d21-9679-68a1647a48e3.png","url":"https://www.capterra.com.sg/software/156506/maxcontact","@type":"ListItem"},{"name":"Text","position":23,"description":"Your conversational AI platform monitors on-site behavior: pages viewed, repeat visits, cart activity. It combines this with what a customer says in conversation. Then it engages through the chat widget, ticketing, and inbox as one connected layer, using natural language processing to qualify leads and close sales.\n\nIn a test group of nearly 600 ecommerce businesses, AI agents improved order conversion rates by 266%. The full flow, monitor, engage, convert, measure, runs as a single system instead of separate tools stitched together with integrations.\nBuilt on 20+ years of customer service experience. SOC 2, GDPR, and PCI DSS compliant, 14-day free trial.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/10d06d1a-f4e6-4b5c-8611-ce0f6b295f67.png","url":"https://www.capterra.com.sg/software/1078275/Text","@type":"ListItem"},{"name":"BlueSpice","position":24,"description":"BlueSpice is the optimized tool for agile knowledge sharing, documentation, and collaboration. It's the enterprise distribution of the famous Wikipedia software MediaWiki.\n\nBlueSpice is used for knowledge and quality management, technical and organizational manuals, support, and service desks. \n\nShare existing know-how, ensure clear responsibilities, processes and always up-to-date documentation. With BlueSpice wiki software, companies work securely and in compliance with applicable standards. The software is made and hosted in Germany and is compliant with the EU GDPR law.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a01bb880-2b85-4a0f-9ce7-1811fc270a95.png","url":"https://www.capterra.com.sg/software/169097/bluespice-mediawiki","@type":"ListItem"},{"name":"Juma","position":25,"description":"Juma is a cloud-based AI workspace built for marketing teams and agencies. It brings together collaborative AI chat, brand management, pre-built marketing workflows, and connections to external marketing tools in one shared environment.\n\nTeams use Juma to produce content, run campaigns, and manage client accounts. A central Brand Hub stores brand guidelines, tone of voice, and style guides, then applies them automatically across every AI output. Over 700 pre-built Flows guide work from initial brief through to finished deliverables across content, social, paid ads, analytics, and strategy.\n\nJuma connects to tools like Google Ads, Meta Ads, HubSpot, and Google Analytics, and can take actions such as publishing content or sending data directly through those platforms. Teams can also access multiple AI models, including GPT, Claude, Gemini, and Perplexity, from one workspace.","image":"https://images.g2crowd.com/uploads/product/image/d619c4911728b4b20876ab42b1255672/juma.png","url":"https://www.capterra.com.sg/software/1046405/team-gpt","@type":"ListItem"}],"numberOfItems":25}
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