66 results
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Pipedrive is an easy to implement CRM software tool that helps you focus on the activities that drive deals to close. Learn more about Pipedrive
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
User.com is an advanced marketing and sales system that helps automate personalized communication and streamline business processes. Learn more about User.com
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
Capsule is an easy-to-use CRM that helps businesses stay organized, know more about their customers & build better relationships. Learn more about Capsule
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
Secure and reliable CRM to manage sales and contacts. Integrates with your email and calendar! Ideal for Sales Teams and online Leads. Learn more about Onpipeline
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
EngageBay CRM helps growing companies organize all their customer information in one place to run targeted and personalized campaigns. Learn more about EngageBay
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
Designed especially for small business, vcita makes running your business a breeze. Book, get payments and interact like the big ones! Learn more about vcita
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
Salesflare is the intelligent CRM for small B2B businesses and startups, who want to sell more with less work. Learn more about Salesflare
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500. Learn more about Agile CRM
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
Mailchimp's all-in-one Marketing Platform helps small businesses market smarter so you can grow faster.
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution.
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
Keap is an all-in-one CRM, sales, and marketing automation software you can customize to win more business.
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
Copper is the easy-to-use CRM that's designed for and recommended by Google. Want to be more organized and productive? Try it now.
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
For macOS & iOS. Keep track of clients, deals, and projects all in one place. Win more business & get more done!
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
Used in agile sales teams to increase sales productivity, clear bottlenecks in processes, and ultimately hit revenue targets.
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
An easy to use CRM that helps you work smarter by managing and tracking your sales leads and customers.
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
Not just a CRM: Proposals, Contracts, Payments, and More. Free 7-day Trial - No Credit Card Required!
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
Major web update in 2020 | A service management CRM. Renowned for service management, scheduling, sales and exceptional mobile apps
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
Accelo is the smartest sales tool, seamlessly managing all your sales-related communication in one place.
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
amoCRM is the world's first messaging-powered CRM. It features sales pipeline, lead tracking, multichannel communication and more.
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
Close is the sales engagement CRM designed to help SMBs turn more leads into revenue. Get email, calling, and SMS in one central place.
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
Teamgate is an easy-to-use customer relationship management software specifically designed for small businesses with growth potential.
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
Get started on the #1 CRM with Salesforce Essentials, the all-in-one sales and service solution, for just $25 per user per month.
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
As the #1 rated CRM by QuickBooks users, Method streamlines your business from lead to repeat and everything in between.
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
Your Customer Acquisition Solution. Consolidated Sales & Marketing Automation That Can Replace An Entire Stack For Half The Price.
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
The most intuitive, customizable and cost-effective customer relationship management (CRM) solution on the market.
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
Track your leads and deals. Monitor the process of your leads through the sales process. Let's help you build your business!
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
FreeAgent CRM delivers a next-gen work experience. Our cloud-based platform help teams unlock productivity and grow sales effortlessly.
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
Small Business Marketing Software helping grow Reviews, Referrals & Repeat Purchases via Text, Email, Voicemail & PenWritten Letters.
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
Intuitive CRM that will increase your sales performance.Manage your sales pipeline and beat the competition. Try FREE for 14 days!
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
Teamleader unifies CRM, project planning and billing in a simple and intelligent tool - helping small businesses work smarter.
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
MyCo provides a simple, user-friendly and versatile all-in-one platform to manage your customer data, emails/SMS, bookkeeping etc.
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
FLG

FLG

by FLG Business Technology

A 6-in1 CRM platform for small businesses that's easy to use, handles 100,000s of leads & automates the workflows in your processes.
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
Prospect, the Stock-Aware CRM, is perfect for Wholesalers, Distributors & Manufacturers. Sell more products with less rekeying.
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
Coordinate your daily work in the most easy and complete Business Management solution for small companies.
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
Relationship intelligence platform built to expand and evolve the traditional CRM.
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
Cloud-based contact management tool which assists small businesses with pipeline tracking, contact management and reporting.
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
SWARMHR - Cloud Based Workforce Automation HR, Accounting, CRM and ATS Software. Helps automate routine HR processes with integrated wo
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
Teamwork CRM lets you split leads and opportunities into separate pipelines giving you visibility and control over your sales pipeline.
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
Lab Event offers event organizers a SAAS tool to manage clients, budgets, service providers, events and activities.
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
The CRM for people who hate "selling".
Web-based system that offers activity and diary management, quotes automation, opportunity tracking, contact and document management.
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
Manage business processes for your small business: proposals, contracts, inventory management, recipes and much more.
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
On-Premise (Desktop) and Cloud CRM solutions geared towards small and medium sized B2B businesses.
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
Coanics is the small business CRM you have been looking for! We offer analytics at a price that is perfect for your budget.
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
An all-inclusive business operations platform built for collaboration throughout your organization with 18 fully integrated modules.
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
Helping small businesses simplify daily tasks
Customizable CRM that helps businesses automate workflow and marketing, manage deals, and track tasks with interactive dashboards.
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
Tradiitional PC based CRM Contact Manager with matching real Mobile CRM Apps.Two-week free trial.One time price.
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
INES CRM

INES CRM

by INES CRM

(0 reviews)
CRM solutions built to increase sales, optimize customer service, improve marketing performance, and manage contacts of your company.
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
Homey

Homey

by Homey

(0 reviews)
Cloud-based CRM solution for craftsmen, tradesmen, and service professionals.
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
Lightning Service

Lightning Service

by Lightning Service

(0 reviews)
Lightning Service automates those daily repetitive tasks and helps small business to focus on running their business.
Digifactory

Digifactory

by Digifactory

(0 reviews)
Digifactory is a SaaS solution that supports start-ups, SMEs and groups of all sectors in the management of their business.
iTrustPRO

iTrustPRO

by iTrust Pro

(0 reviews)
All-in-one mobile app & web platform that helps local service-based small businesses run and grow their business.
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
SME CRM

SME CRM

by Pingsoft

(0 reviews)
All-in-one software solution that gives you the tools to be one step ahead of the competition.
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
Email Marketing Tool

Email Marketing Tool

by Vision Live

(0 reviews)
Easy-to-use content builder, real-time analysis in a dashboard view, and re-marketing functionality.
BQUADRO

BQUADRO

by ST

(0 reviews)
BQUADRO embodies the need to adopt a data-driven approach to organize, monitor and optimize the marketing activities of a company.
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
Variablesoft CRM

Variablesoft CRM

by Variable Soft

(0 reviews)
At variable soft CRM you can find all basic features suitable for your business requirements which can help in your business growth.
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
Agendor

Agendor

by Agendor Internet Services

(0 reviews)
Agendor is a CRM and business management platform that acts as a dashboard and assistant for sales teams.
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
FIREBusinessPlatform

FIREBusinessPlatform

by 1400degrees

(0 reviews)
BEST VALUE <ALL included for one low price> You don't need 4+ products to Market/ Sell/ Support just FBP & it's easier to use ! !
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
Sellsation

Sellsation

by Sellsation

(0 reviews)
All-in-one CRM solution offering easy and flexible sales & marketing automation to small & medium sized businesses.
Silvertool CRM

Silvertool CRM

by GIE Silvertool CRM

(0 reviews)
CRM that adapts to your business. It allows you to create your own CRM application without programming.
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
DongoCRM

DongoCRM

by DongoCRM

(0 reviews)
Simple CRM to manage your small business from one place including bookings, clients, sales, staff, expenses and more.
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
GoDial

GoDial

by GoDial

(0 reviews)
Turns your phone into a call center. Import Excel, start automatic call dialing, schedule callbacks, set voice notes, CRM and more.
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
CRM Software App

CRM Software App

by CRM Software App

(0 reviews)
CRM solution that assists businesses with task lists, collaboration, Gantt charts, timesheets, presentations, and more.
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
Villanett ERP

Villanett ERP

by Villanett

(0 reviews)
Villanett is a cloud-based ERP that includes administrative management (sales, telemarketing, clients, CRM), accounting and payroll.
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management
GOT CRM

GOT CRM

by Got Softwares

(0 reviews)
GOT CRM is a best CRM software optimize your organization by monitoring sales deals.
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Task Management
  • Lead Scoring
  • Live Chat
  • Segmentation
  • Territory Management

CRM for Small Businesses Buyers Guide

What is small business CRM software?

Small business CRM software allows small and midsize businesses to manage relationships with customers and prospects. This software helps manage client information, track customer interactions, and automate marketing and sales processes. By facilitating better management of customer business data, small business CRM software helps businesses make decisions about which products and services they should offer to each customer.

The benefits of small business CRM software

  • More leads and enhanced sales performance: Automated CRM software helps small businesses showcase their products/services on multiple channels and capture more leads. It also helps track leads through their lifecycle, and convert quality leads into customers.
  • Data-driven decision-making: Small business CRM software provides insights into customers and their buying behavior by gathering data from multiple sources. It deciphers trends and patterns in customer behavior, which helps businesses build strategies, improve brand loyalty, and launch customer-focused products/services.
  • Improved customer management: Small business CRM software provides insight into the status of every customer/lead, meaning businesses can better manage their customers by tracking their interactions and activities at each stage of the sales cycle.

Typical features of small business CRM software

  • Contact management: Store and find contact information such as names, addresses, and social media accounts in a searchable database.
  • Interaction tracking: Add notes and document conversations with customers across multiple channels, including email, phone, live chat, and social media.
  • Lead management: Track and manage leads throughout the sales process, from capture to conversion. 
  • Task management: Create tasks, add descriptions, set start and due dates, estimate required effort, and assign users. 
  • Reporting/analytics: View and track pertinent metrics related to customers and prospects. Generate custom reports on leads, sales figures, and sales reps in various formats.  
  • Sales pipeline management: View and track lead status in each stage of the sales funnel. 

Considerations when purchasing small business CRM software

  • Carefully evaluate your feature requirements: The features offered by different software products can vary widely depending on the vendor. While the ones listed above are some of the basic features a small business will need to support its CRM function, your organization may have unique requirements. Before investing in any tool, study your needs carefully to determine what features are essential to your business.  
  • Integration with other applications: Most businesses seeking a CRM tool already utilize standard systems such as accounting , project management , and email marketing software. If your business uses these or other systems, be sure the CRM software you choose integrates with your existing tools to streamline data flow between tools and eradicate redundant data entry in multiple systems. 
  • Total cost of ownership: With the variety of CRM software available in the market, choosing one that meets your budget and business requirements is crucial. Unlike enterprises, small businesses can’t shell out a huge amount of money for software tools. It’s important that such buyers determine the total cost of ownership for any tool they’re considering purchasing, which goes beyond one-time licensing fees or monthly/annual subscriptions to include the cost of support services, data migration, implementation, etc.
  • Artificial intelligence (AI) is accelerating automation: AI-driven software and AI chatbots are increasing in popularity, and can help small businesses through automation of tasks such as email personalization, lead management, customer service, and sales forecasting. For example, AI can help personalize emails for specific customers based on previous interactions. Statista predicts that this sector in the U.S could gain an additional $396 billion by 2021 by adopting AI.
  • Social CRM will boost customer relationships: Small businesses are connecting with customers via social media and other virtual communities in a more personalized manner. This not only helps businesses gain insights into customer buying behavior and nurture quality leads, but also lets them engineer customer experiences to offer greater value and increase ROI.