---
description: Discover and compare Customer Journey Mapping Tools Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
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title: Customer Journey Mapping Tools for Windows - Price comparison & Reviews - Capterra Singapore 2026
---

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# Customer Journey Mapping Tools

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> Customer Journey Mapping tools make it possible to visualize and analyse customer experience across all touchpoints and channels.

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## Products

1. [Pipedrive](https://www.capterra.com.sg/software/132666/pipedrive) — 4.5/5 (3062 reviews) — Customer relationship management solution that helps businesses with lead management, sales automation, email segmentation, and more.
2. [SketchWow](https://www.capterra.com.sg/software/1054154/sketchwow) — 4.9/5 (588 reviews) — The most fun drag \& drop diagram maker you'll ever try. Creates unique hand drawn style workflows, infographics, content and animations
3. [Lucidspark](https://www.capterra.com.sg/software/211643/lucidspark) — 4.7/5 (385 reviews) — Lucidspark is a virtual whiteboard where teams can bring their best ideas to light. Brought to you by the makers of Lucidchart.
4. [Similarweb](https://www.capterra.com.sg/software/148472/similarweb-pro) — 4.6/5 (261 reviews) — Cloud-based digital intelligence platform for competitive analysis, SEO, paid search, market research, and sales intelligence across.
5. [XM for Customer Experience](https://www.capterra.com.sg/software/152924/customer-frontlines) — 4.6/5 (255 reviews) — Visualize and improve every moment in the customer journey to deliver personalized, omnichannel experiences.
6. [CardBoard](https://www.capterra.com.sg/software/176690/cardboard) — 4.2/5 (170 reviews) — CardBoard helps teams collaboratively explore and visualize product ideas, user experiences, customer journeys and more.
7. [LeadSquared](https://www.capterra.com.sg/software/130199/leadsquared) — 4.3/5 (167 reviews) — Customer Journey Mapping Tools help your business drive individualized experiences at scale – with absolutely zero code.
8. [Mural](https://www.capterra.com.sg/software/171956/mural) — 4.5/5 (136 reviews) — Make work make sense. Teamwork feels like less work with Mural, the secure, flexible, visual work platform built for collaboration.
9. [SurveySparrow](https://www.capterra.com.sg/software/168823/surveysparrow) — 4.4/5 (123 reviews) — Transform the customer journey with SurveySparrow’s insights-driven platform, enhancing satisfaction, loyalty, and business growth.
10. [Mouseflow](https://www.capterra.com.sg/software/163517/mouseflow) — 4.7/5 (122 reviews) — User behavior recording platform that helps reveal website visitors' activities through heatmaps, session replays, funnels and more.
11. [Whatfix](https://www.capterra.com.sg/software/143008/whatfix) — 4.6/5 (77 reviews) — Whatfix helps enterprises control, accelerate and optimize software adoption to drive outcomes from their technology investments.
12. [Fullstory](https://www.capterra.com.sg/software/153721/fullstory) — 4.6/5 (67 reviews) — Cloud-based behavioral data platform with session replay, heatmaps, conversion funnels, in-app guides, surveys, and data warehouse.
13. [CleverTap](https://www.capterra.com.sg/software/155737/clevertap) — 4.4/5 (59 reviews) — world's \#1 retention cloud empowering digital consumer brands to increase customer retention and lifetime value
14. [Delighted](https://www.capterra.com.sg/software/157973/delighted) — 4.8/5 (57 reviews) — Delighted is the easiest and fastest way to gather and act on customer, employee, partner and vendor experience insights.
15. [INSIDE](https://www.capterra.com.sg/software/148963/inside) — 4.6/5 (41 reviews) — Powerfront’s INSIDE™ is an AI-driven engagement platform that brings the personalization of in-store service to the digital world.
16. [WebEngage](https://www.capterra.com.sg/software/143401/webengage) — 4.5/5 (32 reviews) — WebEngage is a customer data platform \& marketing automation suite that makes user engagement \& retention simplified.
17. [Leadoo](https://www.capterra.com.sg/software/193699/leadoo) — 4.6/5 (29 reviews) — Leadoo, The Conversion Platform provides you with a complete set of tools and essential insights for converting your website visitors.
18. [ActiveTrail](https://www.capterra.com.sg/software/135244/activetrail) — 4.4/5 (28 reviews) — ActiveTrail helps map the customer journey, automate interactions, and create personalized experiences for every contact.
19. [SAP Signavio](https://www.capterra.com.sg/software/137139/signavio) — 4.5/5 (27 reviews) — SAP Signavio solutions help companies accelerate any transformation project, prepare faster, deploy faster, \& realize continuous value.
20. [Engage360](https://www.capterra.com.sg/software/159192/browser-push-notifications) — 4.4/5 (23 reviews) — Vizury Engage360 is an AI-driven Omnichannel marketing platform that enables marketers to drive incremental conversions \& conversations
21. [Piwik PRO](https://www.capterra.com.sg/software/150623/piwik) — 4.6/5 (21 reviews) — Piwik PRO Analytics Suite is an advanced platform that provides a suite of modules centered on data analytics, activation, and privacy.
22. [Pushwoosh](https://www.capterra.com.sg/software/163449/pushwoosh) — 4.4/5 (21 reviews) — Map, automate, and optimize customer journeys across channels.
23. [XEBO.ai](https://www.capterra.com.sg/software/178584/survey2connect) — 4.5/5 (19 reviews) — XEBO.ai is a cloud-based CX platform that offers features for data collection, benchmarking, customer recovery.
24. [Customer Alliance](https://www.capterra.com.sg/software/142408/review-analytics) — 4.2/5 (18 reviews) — Our platform delivers a comprehensive view on satisfaction metrics at each customer touchpoint
25. [Quadient Inspire](https://www.capterra.com.sg/software/167703/quadient-inspire) — 4.7/5 (15 reviews) — Quadient helps companies create unified customer communications for digital \& print channels managed from a single, central platform.

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## Related Categories

- [Customer Engagement Software](https://www.capterra.com.sg/directory/30906/customer-engagement/software)
- [Customer Experience Software](https://www.capterra.com.sg/directory/30671/customer-experience/software)
- [Personalisation Software](https://www.capterra.com.sg/directory/30965/personalization/software)
- [Customer Data Platform Software](https://www.capterra.com.sg/directory/31334/customer-data-platform/software)
- [Marketing Automation Software](https://www.capterra.com.sg/directory/6/marketing-automation/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/directory/31537/customer-journey-mapping-tools/software)
- [All Categories](https://www.capterra.com.sg/directory)

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XEBO.ai can provide detailed insights in real-time through its features of interactive analytics, Text analytics, and Push Reporting. It is well suited for most sectors from financial services, retail, public sector, and telecom to B2B companies. It allows you to collect feedback","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9247d130-660c-4df9-ad18-e2f6aa775477.png","url":"https://www.capterra.com.sg/software/178584/survey2connect","@type":"ListItem"},{"name":"Customer Alliance","position":24,"description":"Customer Alliance is a dynamic tech company on a mission to empower organizations to be loved by exceeding people’s expectations. We’ve built a powerful Software-as-a-Service platform that makes it easy to capture, understand, share, and act on feedback.\n\nElevate your online visibility and manage customer feedback without putting in overtime. \n\nOwn your customer satisfaction and embrace efficiency with the all-in-one platform for customer reviews, surveys, and satisfaction metrics.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6d4be7cd-9cc7-4328-960d-f87ccc107667.jpeg","url":"https://www.capterra.com.sg/software/142408/review-analytics","@type":"ListItem"},{"name":"Quadient Inspire","position":25,"description":"Quadient is the driving force behind the world’s most meaningful customer experiences. Quadient Inspire helps companies create nimble, effective, and unified customer communications for all digital and print channels, managed from a single, central platform with simple drag and drop layout design, to deliver a complete omnichannel customer experience that spans the entire customer journey.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7283fa7d-f247-4e3a-ad1e-a316d5cfd40c.png","url":"https://www.capterra.com.sg/software/167703/quadient-inspire","@type":"ListItem"}],"numberOfItems":25}
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