---
description: Discover and compare Free Incident Management Software Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
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title: Free Incident Management Software - Capterra Singapore 2026
---

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# Incident Management Software

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> Incident Management software streamlines reporting on and resolving IT service issues as well as EHS and any security incidents in the field and across the organization.

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## Products

1. [ManageEngine ServiceDesk Plus](https://www.capterra.com.sg/software/179501/manageengine-service-desk-plus) — 4.4/5 (227 reviews) — Move fast and fix outages before they impact your end users and revenue, with ServiceDesk Plus and its no-code automations.
2. [JIRA Service Management](https://www.capterra.com.sg/software/138769/jira-service-management) — 4.5/5 (763 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
3. [Salesforce Service Cloud](https://www.capterra.com.sg/software/136189/salesforce) — 4.5/5 (820 reviews) — The worlds \#1 customer service platform, empowers every service employee with the innovative tools, and unified data.
4. [Datadog](https://www.capterra.com.sg/software/135453/datadog-cloud-monitoring) — 4.6/5 (357 reviews) — Use Datadog Incident Management to create and track incidents and collaborate while troubleshooting, reducing mean time to resolution.
5. [SafetyCulture](https://www.capterra.com.sg/software/141080/iauditor) — 4.6/5 (253 reviews) — SafetyCulture (iAuditor) is a mobile-first platform that streamlines your operations to save time and increase data accuracy.
6. [Pirani](https://www.capterra.com.sg/software/196959/pirani) — 4.5/5 (203 reviews) — Risk Management Software to capture, classify, and track incidents with reports and alerts, aligned with ISO 31000, Basel III, and COSO
7. [New Relic](https://www.capterra.com.sg/software/118128/new-relic) — 4.5/5 (195 reviews) — Boost DevOps performance and collaboration through real-time insights, designed specifically for software engineer practitioners.
8. [OpsGenie](https://www.capterra.com.sg/software/170236/opsgenie) — 4.6/5 (154 reviews) — Opsgenie is a modern incident management and response solution for operating always-on services.
9. [xMatters](https://www.capterra.com.sg/software/116750/xmatters) — 4.6/5 (141 reviews) — Incident management platform that helps prevent, manage, and resolve IT incidents before they become business problems.
10. [Dotcom-Monitor](https://www.capterra.com.sg/software/89991/dotcom-monitor) — 4.5/5 (80 reviews) — Enterprise-grade monitoring and performance/load testing solutions for websites, web applications, infrastructure, APIs, and more.
11. [Dashpivot](https://www.capterra.com.sg/software/178010/dashpivot) — 4.7/5 (75 reviews) — Web and mobile-based integrated management system and digital database for collecting, managing and analysing any information.
12. [Safesite](https://www.capterra.com.sg/software/165101/safesite) — 4.7/5 (74 reviews) — Safesite is a powerful, easy-to-use safety management solution proven to reduce workplace incidents by up to 57%.
13. [Freshstatus](https://www.capterra.com.sg/software/185971/freshstatus) — 4.6/5 (73 reviews) — Freshstatus is a Status Page and Incident Communication Software.
14. [Grafana](https://www.capterra.com.sg/software/196036/grafana-enterprise) — 4.6/5 (71 reviews) — 2025 Gartner MQ Leader in Observability Platforms, offering an OSS-based, composable observability stack with Grafana Cloud + LGTM.
15. [ilert](https://www.capterra.com.sg/software/207205/ilert) — 4.7/5 (64 reviews) — ilert is the cross-stack incident response layer where AI investigates and resolves incidents and pages humans only when necessary.
16. [Tandem Software](https://www.capterra.com.sg/software/131244/tandem-software) — 4.8/5 (59 reviews) — When an incident occurs, track and document the response process through the six stages outlined by NIST.
17. [SafetyQube](https://www.capterra.com.sg/software/1022650/safetyqube) — 4.8/5 (54 reviews) — Manage safety, quality, security, machine breakdown and environmental incidents through SafetyQube. On mobile, tablets \& desktops \!\!\!
18. [Motadata ServiceOps](https://www.capterra.com.sg/software/153905/motadata) — 4.6/5 (50 reviews) — Motadata ServiceOps is an AI-enabled ITSM platform to streamline business processes with complete ESM capabilities.
19. [Asset Infinity](https://www.capterra.com.sg/software/151567/asset-infinity) — 4.7/5 (38 reviews) — Our Incident management software helps teams raise tickets, respond \& address unexpected events so that its impact can be minimised.
20. [Better Stack](https://www.capterra.com.sg/software/202150/Better-Stack) — 4.8/5 (37 reviews) — Better Stack lets you see inside any stack, debug any issue, and resolve any incident.
21. [Safety Champion](https://www.capterra.com.sg/software/150512/safety-champion) — 4.8/5 (28 reviews) — Simplify Incident Management with efficient tracking, compliance support and secure record storage, enhancing safety in your business.
22. [Instatus](https://www.capterra.com.sg/software/209673/instatus) — 4.8/5 (27 reviews) — Get a beautiful status page in 10 seconds without paying thousands of dollars\! Fully customizable and feature-rich status page service.
23. [ManageEngine Log360](https://www.capterra.com.sg/software/175185/log360) — 4.7/5 (26 reviews) — Log360 is a unified SIEM solution that offers real-time threat detection, log management, and compliance reporting.
24. [Electric AI](https://www.capterra.com.sg/software/187542/electric-ai) — 3.7/5 (23 reviews) — All-in-one IT management. With Electric, you can manage your people, devices, networks, and applications in one platform. Try for free\!
25. [Xenia](https://www.capterra.com.sg/software/1033152/xenia) — 4.9/5 (23 reviews) — Conduct inspections effortlessly, maintain compliance, and ensure quality with Xenia's streamlined tool for efficient inspections.

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## Related Categories

- [Network Monitoring Tools](https://www.capterra.com.sg/directory/30019/network-monitoring/software)
- [EHS Software](https://www.capterra.com.sg/directory/10015/ehs-management/software)
- [Risk Management Software](https://www.capterra.com.sg/directory/30665/risk-management/software)
- [Website Monitoring Software](https://www.capterra.com.sg/directory/10021/website-monitoring/software)
- [Safety Management Software](https://www.capterra.com.sg/directory/31299/safety-management/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/directory/31332/incident-management/software)
- [All Categories](https://www.capterra.com.sg/directory)

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Manage Incidents and  communicate  status updates in realtime with your teams and customers.\n\nNew features in Freshstatus 3.0 include:  \nAuthenticating users with SSO/SAML, API for CRUD Incident and Scheduled Maintenance, Quick Service Status Change, Webhook Integration, Slack Integration.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0a89f1b5-42d7-4170-837d-dd5d4a83f206.png","url":"https://www.capterra.com.sg/software/185971/freshstatus","@type":"ListItem"},{"name":"Grafana","position":14,"description":"Grafana Labs provides an open and composable observability stack built around Grafana, the leading open source technology for dashboards and visualization. Recognized as a 2025 Gartner® Magic Quadrant™ Leader for Observability Platforms and positioned furthest to the right for Completeness of Vision, Grafana Labs supports over 25M users and 5,000+ customers—including Bloomberg, Citigroup, Dell Technologies, Salesforce, and TomTom. 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With SafetyQube, you can prepare for and manage customer and ISO audits with confidence. \n\nInstantly generate over 100 real-time charts and analysis around health & safety performance and complete management reporting in no time !!!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/24560459-0e02-4372-9c91-7de03ab3d72e.png","url":"https://www.capterra.com.sg/software/1022650/safetyqube","@type":"ListItem"},{"name":"Motadata ServiceOps","position":18,"description":"Motadata ServiceOps is an ITIL-aligned ITSM solution built on our proprietary DFIT (Deep Learning Framework for IT Operation) that empowers IT organizations to rapidly adopt changes across people, processes, and technology. 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Made to fit into your workflow with over 100+ integrations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/46db6df8-4d14-4a39-bd85-2cc95d742132.png","url":"https://www.capterra.com.sg/software/202150/Better-Stack","@type":"ListItem"},{"name":"Safety Champion","position":21,"description":"Safety Champion is designed to revolutionise Incident Management for businesses of all sizes, providing a comprehensive solution that streamlines the recording, visualisation, and resolution of workplace incidents. Report incidents in real-time online or via iOS/Android native apps, ensuring that all critical information is captured immediately. The platform supports thorough investigations, helping you identify root causes and implement corrective actions to prevent recurrence.\n\nAccess robust reporting and analytics tools to monitor incident trends and make data-driven decisions to improve workplace safety. Keep your records securely stored and easily accessible, simplifying compliance with regulatory requirements and making audits a breeze. Automate notifications and task assignments to keep your team on track.\n\nIntegrating Safety Champion into your operations can enhance your Incident Management processes, reduce risks, and create a safer work environment for everyone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2993c952-7a2b-4d5b-a43a-2b526a775476.png","url":"https://www.capterra.com.sg/software/150512/safety-champion","@type":"ListItem"},{"name":"Instatus","position":22,"description":"Get a beautiful status page in seconds. Used by products like Linear, Whereby, and Restream.\nFully customize your page and support multiple languages.\nCommunicate your status:\n- Define your service components & groups. \n- Add incidents, maintenances & templates to your page.\n- Automate with 10+ monitoring integrations.\n- Send updates to customers via Email, SMS, Webhooks, Slack, MS Teams, and more!\nEmbed widgets or use Pingdom app. \nPrivate & public pages. SSO available. Start for free!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/28e937be-f7df-44af-87e0-b9337cfb0cbc.png","url":"https://www.capterra.com.sg/software/209673/instatus","@type":"ListItem"},{"name":"ManageEngine Log360","position":23,"description":"ManageEngine Log360 is a comprehensive SIEM solution that unifies log management, threat detection, and compliance reporting across hybrid IT environments. It combines capabilities such as user behavior analytics, Active Directory auditing, cloud security, and file integrity monitoring into a single platform. Log360 collects and correlates logs from Windows and Linux systems, network devices, cloud platforms, and applications to identify threats in real time. With advanced alerting, forensic analysis, and built-in support for regulatory standards like GDPR, HIPAA, and PCI-DSS, Log360 enables security teams to monitor, investigate, and respond to incidents efficiently. Ideal for enterprises and MSPs, Log360 enhances visibility, strengthens security, and simplifies audit readiness.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/da71bee5-cb9b-4189-af5f-2d22ba015486.png","url":"https://www.capterra.com.sg/software/175185/log360","@type":"ListItem"},{"name":"Electric AI","position":24,"description":"Electric makes it easy for SMBs to manage their IT. Providing real-time AI-powered IT support through our IT assistant, called Gigawatt. Electric has nearly 50,000 users and 1000 businesses. With Electric small and medium-sized companies save thousands annually on IT costs. Electric IT management software helps centralize IT management in one place and keeps compliance and security up-to-date across devices, apps, and networks, whether you're on-site or remote. \n\nTry Electric's IT management platform for free today!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b7ff74a2-312b-4322-b158-613c24e7deb1.png","url":"https://www.capterra.com.sg/software/187542/electric-ai","@type":"ListItem"},{"name":"Xenia","position":25,"description":"Xenia is the cornerstone of incident management, offering an integrated platform for efficiency and precision. With a versatile checklist builder, automated incident response, work order management, real-time team communication, and in-depth analytics, Xenia ensures timely and effective incident resolution, reducing risk and enhancing safety.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/12b2597e-b2ee-4f91-8e0f-88f03c564d04.png","url":"https://www.capterra.com.sg/software/1033152/xenia","@type":"ListItem"}],"numberOfItems":25}
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