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Unified Communications Software

Unified Communications software integrates various communication channels within an enterprise, such as voice, video, messaging, etc.

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Zenzap combines chats, video calls, file sharing, and task management into one app, ensuring all your work communications are unified. Learn more about Zenzap
Zenzap unifies all your work communications into a single platform, combining chat, video calls, file sharing, and task management. By integrating these tools, Zenzap ensures that every part of your team’s workflow is connected. Organize discussions by topic, turn messages into actionable tasks, and sync with your calendar for easy scheduling. Zenzap is straightforward to use, secure, and enhances team collaboration by keeping everything in one place. Experience the efficiency of truly unified communications. Try Zenzap for free today. Learn more about Zenzap

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management
Conversations & collaboration in one place
Work more efficiently with internal and external stakeholders in topic-based channels designed to drive transparency and alignment. Support asynch communication with nuance through clips which are 5 minute audio or video messages, and get your team together quickly in a spontaneous connection and collaboration instance with Huddles. Additionally, teams and individuals can use Slack Canvas, a persistent surface across all conversations where notes, links, images and videos can be curated and accessed. Learn more about Slack

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management
With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work.
Zoom Workplace brings communication, employee engagement, spaces, and productivity solutions together on a single platform with Zoom AI Companion capabilities woven throughout. Streamline communications with tools that work together effortlessly through solutions like Meetings, Team Chat, Phone, Mail & Calendar, and Scheduler. Elevate a chat to a meeting or phone call to get to a resolution faster. Improve productivity with products that are built for modern work through solutions like Whiteboard, Clips, Notes, Surveys, and Docs. Optimize office experiences and hybrid work collaboration with flexible workspace solutions like Rooms, Workspace Reservation, Visitor Management, and Digital Signage. Whether you’re reserving your desk with Workspace Reservation, preparing for a client visit with Visitor Management, or finding your workstation with our wayfinding feature, you can do it all from the Workspaces tab. Learn more about Zoom Workplace

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management
Fast, easy and reliable online meeting software trusted by millions of people everyday for real-time virtual communication.
An industry leader in online video conferencing for companies around the world, GoTo Meeting now comes as part of GoTo Connect, the all-in-one communications software built for SMBs. Get a fast, easy and reliable professional solution that enables customers to meet face to face, connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. The Meeting solution from GoTo Connect pairs productivity with flexibility. Learn more about GoTo Meeting

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management
Cloud-based application developed for business communications that helps manage chat, meet, file sharing, and more.
Microsoft Teams is a group chat solution for teams who want a shared workspace and messaging service. Microsoft Teams replaces Skype for Business as the chat-based communication service of choice for Microsoft 365 team collaboration. It's available on iOS, Android and Windows 10 operating systems. Microsoft Teams is an enterprise-grade messaging application that is a collaboration hub for teams. Create new teams to manage projects, and use Microsoft Teams to send messages, make calls and video conference with coworkers. Get real-time updates to keep everyone on task throughout the day. Learn more about Microsoft Teams

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management
Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform.
Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform with artificial intelligence features built-in. With 8 powerful individual workloads – Webex Suite brings together Meetings, Messaging, Calling, Webinar, Events, Polling, Whiteboarding and Video Messaging in one collaboration experience to maximize productivity and teamwork. With a variety of collaboration features, Webex Suite helps bridge the gap between office and remote workers, remove language barriers, and overcome time zone differences. Enjoy the flexibility to work from anywhere and to keep teams focused and engaged with unified, intuitive experiences and integrated AI across the entire suite. All workloads in the Webex Suite can be managed via the single-pane-of-glass administration portal, Control Hub. It also allows you to protect your teams’ data and privacy with enterprise-grade security built in from the ground up. Learn more about Webex Suite

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management
Start for Free with LiveAgent and provide excellent customer service with the ultimate customer experience software solution.
LiveAgent is a full-fledged Customer Communications Management system that helps businesses improve sales and retain customers through effective communication. Use segmentation, automation, CRM, and email templates to personalize each interaction to deliver world-class customer experiences across every channel. Add notes, reminders and track service across channels. With a LiveAgent subscription, delivering exceptional customer experiences is easy. Get started with LiveAgent for free today! Learn more about LiveAgent

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management
NetSuite, the world’s #1 cloud ERP, gives you the visibility and control you need to make smart decisions and grow with confidence.
NetSuite is an all-in-one cloud business management solution that helps more than 40,000 organizations operate more effectively by automating core processes and providing real-time visibility into operational and financial performance. With a single, integrated suite of applications for managing accounting, order processing, inventory management, production, and supply chain and warehouse operations, NetSuite gives companies clear visibility of their information and control of their business. Learn more about NetSuite

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management
Workplace makes business communication fast, fun and reliable, with features such as groups, live video and instant messaging.
Looking for smarter communication software? Automatically assign people to FYI groups to make sure that internal announcements reach the most relevant audience. With "Mark as important", you can even boost group posts from senior execs. Not only will they hit the top of the News Feed for group members, we'll send email notifications then follow up with engagement metrics. Learn more about Workplace from Meta

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management
RingEX gives you unified access to everything you need in one robust and easy-to-navigate cloud communications system.
Looking for a solution that meets all your requirements and more? RingEX is a robust UCaaS platform that offers enterprise VoIP functionality along with HD voice and video calling, team messaging, contact center, and much more. Learn more about RingEX

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management
Nextiva is an enterprise phone system with 40+ features, 99.999% uptime reliability, and 24/7 tech support.
Nextiva connects businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021. Discover more at www.nextiva.com. Learn more about Nextiva

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management
Bitrix24 is #1 free unified communications platform used by 12 million companies.
Bitrix24 is probably world's only free unified communications software. It's available both in cloud and on premise. And you get everything: enterprise social network, company instant messenger, telephony (PBX), video chat and video conferencing, email server, file sharing and project management. If something is used for communication and collaboration, chances are it's one of the 30+ free UC tools available inside Bitrix24. API, content management and open source code is available. Learn more about Bitrix24

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management
GoTo makes IT and business communication easy so its customers can do what matters most.
We built the GoTo Connect platform to help your business grow. It’s the ideal cloud-based phone system and customer engagement software to modernize your communications, centralize your interactions and effortlessly elevate your customer experiences. It’s easy to deploy and manage with an intuitive interface that anyone can master, along with unmatched support whenever you need it.​ GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail. Learn more about GoTo Connect

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management
Userlike is the leading GDPR-compliant software for messaging and automation that helps businesses transform customer communication.
Userlike is the leading German software for customer messaging and AI support automation that helps SMBs and large companies connect to their customers. The solution offers a central inbox for customer communication via website, WhatsApp, Facebook, Instagram, E-mail and more. Benefit from professional features like file sharing, voice messages, live translations and automate big parts of your support using Userlike's Automation Hub including GPT-4 to create AI chatbots, smart FAQs and interactive contact forms. Learn more about Userlike

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management
Weave is the all-in-one experience platform for small- and medium-sized healthcare businesses
Weave is the all-in-one experience platform for small- and medium-sized healthcare businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local healthcare providers attract, communicate with and engage patients to grow their practice. To learn more, visit getweave.com. Learn more about Weave

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management
Dialpad houses the latest in cloud telephony technology to provide organizations with modern communications tools.
Built from the ground up on Google Cloud Platform, Dialpad Talk is a business phone system that provides unmatched mobility, flexibility, and security to more than 62,000+ of the worlds most innovative businesses. Dialpad Talk includes native Voice Intelligence features like real-time transcription and post-call summaries with highlighted action items. Dialpad directly integrates with other business-critical cloud applications such as G Suite, Salesforce, and Zendesk for maximum productivity. Learn more about Dialpad

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management
Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
Ringover is the easy-to-use multichannel cloud communication solution (calls, SMS, video calls, emails...), designed to enhance your customers' experience, and maximize your sales. Give your clients and prospects a personalized experience and boost the productivity of your sales and customer service teams thanks to an intuitive and easy-to-manage interface. Ringover integrates with over 80 business tools (CRM, helpdesk...), streamlining tasks for increased efficiency. Learn more about Ringover

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management
3CX is a unified communications solution including telephony, video conferencing, live chat and mobile apps. Get it for free!
3CX is an open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry. With 3CX employees can work efficiently from anywhere. Video conferencing, live chat, mobile apps and advanced contact center features are all included at a fraction of the cost. Choose to deploy on premise, in your private cloud account or opt for 3CX to host your PBX for you. Whatever your preference, you are guaranteed a hassle-free solution. Learn more about 3CX

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management
Livestorm is an end-to-end video engagement platform that enables you to connect, engage, and capture actionable insights in one place.
Livestorm enables powerful, yet pain-free video engagements at scale. Our end-to-end video engagement platform enables organizations to create professional video engagements that can be easily managed in one place. It's a browser-based platform that doesn't require a download, or setup. You can use Livestorm for on-demand, live, or pre-recorded meetings or events. Learn more about Livestorm

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management
Flock is a unified communication tool that helps you get work done, only faster! Trusted by over 32000 businesses globally.
Unify team communication with Flock! Email less and get more work done. From instant messaging to creating channels to integrating with your favorite external apps like Google, MailChimp, Dropbox, Jira, Trello and more - organize all your work streams with Flock. Flock is a powerful work tool that comes loaded with built-in features like Shared To-Dos, Reminders, Notes, Polls and more! Start for FREE Learn more about Flock

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management
Get the perfect phone number for your small business and turn the world into our office with the Grasshopper virtual phone system.
Keep personal and business calls separate by adding a business line to your existing device. Grasshopper is a virtual phone system for SMB's. Get a local, toll free, or vanity number, or port your own number! Forward calls, use mobile and desktop apps to communicate with clients over voice or text, be notified in real time of missed calls & voicemails, voicemails transcribed and sent via email. Affordable plans help small businesses stay competitive. Prices as low as $14/month. Try us for free! Learn more about Grasshopper

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management
Affordable, Easy and Reliable VoIP Phone System - Mobile Integration, Web & Video Conferencing and 40+ business critical features.
A long-time industry leader in VoIP, Vonage also provides business integrations and unified communications features that stack up well against the competition. Vonage Business Communications is a strong offering for SMB organizations looking for an entire unified communications platform that enables users to connect by voice, messaging, SMS, and video. The scalable solution helps companies deliver secure, global customer communications experiences to over 35 countries. Learn more about Vonage Business Communications

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management
8x8 Work: All-in-one collaboration hub - phone, video, messaging. Secure, unified communication for all, anytime, anywhere.
8x8 Work is an all-in-one collaboration hub for phone, video, and messaging. It brings robust and secure unified communication and collaboration experiences to every employee, with the convenience of doing more from anywhere on any device. 8x8 Work gives your business a competitive advantage with a modern cloud-based phone system that includes enterprise-grade cloud PBX with auto-attendant, voicemail, flexible call flows and global coverage. Learn more about 8x8 Work

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management
MiVoice Business is a flexible, secure, and scalable unified communications, collaboration, and contact center solution.
MiVoice Business provides your organization with a complete communications, collaboration, and customer experience solution. An open, feature-rich unified communications platform that integrates easily into your IT stack, MiVoice Business includes all of the capabilities demanded by organizations across all industries. With the industry's most flexible deployment options, you choose whether to deploy your MiVoice Business on your premises on a Mitel hardware controller, virtually in your private cloud datacenter, or in your public cloud instance. The entire solution can be purchased with traditional CapEx perpetual licensing or using OpEx subscription payment model. Learn more about MiVoice Business Solution

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management
Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling & texting.
Kixie is an advanced, cloud-based sales engagement platform that simplifies the task of calling and texting for customer-facing teams. Featuring powerful tools like a multi-line PowerDialer, AI Local Presence, call coaching, call recording, Voicemail Drop, SMS Templates, Click-to-call, Conversation Intelligence, and many more. Kixie integrates seamlessly with major CRM systems and offers real-time reporting and analytics. Start making calls in 3 minutes with no hardware and a 100% free trial. Learn more about Kixie PowerCall

Features

  • Two-Way Audio & Video
  • SMS Messaging
  • Voice Mail
  • Call Recording
  • Call Routing
  • Contact Management
  • Mobile Access
  • Screen Sharing
  • File Sharing
  • Reporting & Statistics
  • Task Management