96 results
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monday.com is a cloud Work OS, where teams run their projects and everyday work, whether they are in the office, home or on-the-go. Learn more about monday.com
With monday.com, you can organize and streamline all your work, and make sure each of your clients gets the individualized treatment they deserve. Choose the best view to track your client relationships, how many deals each customer success representative has, or any other report that will help you work better. Learn more about monday.com
With monday.com, you can organize and streamline all your work, and make sure each of your clients gets the individualized treatment they deserve. Choose the best view to track your client relationship...
  • Health Score
  • Customer Lifecycle Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
UserGuiding helps product, customer success, and UX teams onboard users with guided tours and interactive manuals. No-code. Learn more about UserGuiding
UserGuiding helps product, customer success, and UX teams onboard users with guided tours and interactive manuals. No-code. With this simple lightweight tool, just about anyone can quickly create step-by-step product walkthroughs on-screen. UserGuiding comes with great analytics as well to track the performance of walkthroughs, tours, tutorial popups, and more to help create personalized experiences. From Red Ventures to Young Capital, hundreds of innovative companies trust UserGuiding. Learn more about UserGuiding
UserGuiding helps product, customer success, and UX teams onboard users with guided tours and interactive manuals. No-code. With this simple lightweight tool, just about anyone can quickly create step...
  • Health Score
  • Customer Lifecycle Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
HubSpot Service Hub is customer service software that makes it easy to manage and connect with customers, and truly help them succeed. Learn more about HubSpot Service Hub
HubSpot customer success software makes it easy to solve customer problems with speed, accuracy, and delight. It includes ticketing & automation to keep you organized; a knowledge base so customers can help themselves; live chat & bots for faster response times; customer feedback & survey tools so you can measure customer happiness; and reporting so you can continually improve. Sign up today, for free, and experience customer success software that makes both customers and reps happy. Learn more about HubSpot Service Hub
HubSpot customer success software makes it easy to solve customer problems with speed, accuracy, and delight. It includes ticketing & automation to keep you organized; a knowledge base so customers can...
  • Health Score
  • Customer Lifecycle Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
Great customer service starts with better help desk software. Win more customers by providing excellent customer service with LiveAgent Learn more about LiveAgent
LiveAgent is a fully-featured customer success software that helps you personalize all communications with your customers. Take advantage of the fastest chat widget on the market and core features such as a multichannel supported inbox and customer knowledge base. Join companies like BMW, Yamaha, and Huawei in providing world-class customer service. Start your free trial, no credit card required. Learn more about LiveAgent
LiveAgent is a fully-featured customer success software that helps you personalize all communications with your customers. Take advantage of the fastest chat widget on the market and core features such...
  • Health Score
  • Customer Lifecycle Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
Bitrix24 free customer success and customer relationship management platform used by 4 million businesses worldwide. Cloud/open source. Learn more about Bitrix24
Bitrix24 #1 FREE customer success and customer relationship management platform used by 4 million businesses worldwide. It is available in cloud or on-premise with open source code access. Unlimited leads, deals, contacts, companies, quotes, invoices and appointment scheduling. The free plan also comes with email marketing and telephony. Advanced versions have sales and marketing automation, bulk SMS, campaign management and support for multiple pipelines. Available in 12 different languages. Learn more about Bitrix24
Bitrix24 #1 FREE customer success and customer relationship management platform used by 4 million businesses worldwide. It is available in cloud or on-premise with open source code access. Unlimited le...
  • Health Score
  • Customer Lifecycle Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
Front is the customer success software that brings email, group email like [email protected], SMS texts, live chats and more in one inbox. Learn more about Front
Front is the customer success software for happy customers and happy teams. With Front, you can manage all your customer conversations in one place such as email, group email like [email protected], SMS text message, live chat, and more. Access Salesforce or CRM data directly in your inbox, so you have the context you need to reply, and your apps instantly stay up-to-date. Give personalized responses with email templates and mail merge. Learn more about Front
Front is the customer success software for happy customers and happy teams. With Front, you can manage all your customer conversations in one place such as email, group email like [email protected], SMS text me...
  • Health Score
  • Customer Lifecycle Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
EngageBay is a simple, affordable all-in-one marketing, sales and service CRM software to acquire, engage, nurture, close leads. Learn more about EngageBay
EngageBay is a simple, affordable, all-in-one marketing and sales CRM software built for small businesses and startups to acquire, engage, nurture web visitors and convert them to happy customers. EngageBay's customer success software makes it easy to solve customer problems and helps agents become more productive, managers become more impactful, and customers become more empowered. - all from one easy to use platform. Learn more about EngageBay
EngageBay is a simple, affordable, all-in-one marketing and sales CRM software built for small businesses and startups to acquire, engage, nurture web visitors and convert them to happy customers. Enga...
  • Health Score
  • Customer Lifecycle Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
Custify is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value. Learn more about Custify
Custifys Customer Success Platform is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value. Aside from in-product usage insights, it also gathers data from various systems like CRM, support or billing automatically and presents all relevant customer success KPIs and client interactions in an easy to understand dashboard. For low-touch workflows, it has a sophisticated automation engine built-in as well. Learn more about Custify
Custifys Customer Success Platform is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value. Aside from in-product usage insights, it also gathers...
  • Health Score
  • Customer Lifecycle Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
Provides an inbox for companies to communicate efficient with their clients via different communication channels in one central place. Learn more about Trengo
Trengo increases team productivity and efficient customer communication by unifying all communication channels in one collaborative inbox. Receive messages from Email, Facebook Messenger, WhatsApp, SMS, voice, live chat and many more in one central place. Learn more about Trengo
Trengo increases team productivity and efficient customer communication by unifying all communication channels in one collaborative inbox. Receive messages from Email, Facebook Messenger, WhatsApp, S...
  • Health Score
  • Customer Lifecycle Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
Zendesk Support is the leading help desk software built for better customer relationships.
Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history. Get up and running quickly, and expect to see results even faster - on average our customers see ROI after 3 months with Zendesk. Lower support costs, raise productivity, and increase customer satisfaction by starting a free trial today.
Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ti...
  • Health Score
  • Customer Lifecycle Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
Put customer service at the heart of your company. Make agents more productive, managers more impactful and customers more empowered.
Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and it doesn't cost you a fortune. Part of Zoho's 40+ strong suite of business software, Zoho Desk brings you the power to put customer service at the heart of your company.
Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. With Zoho Desk, agents become more productive, managers become more impactful,...
  • Health Score
  • Customer Lifecycle Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500.
Agile CRM Customer Success Software - Provide superior customer service and maintain satisfied customers over the long term. Agile CRM enables businesses to provide a more personalized customer support experience. With a host of powerful help desk automation features at your fingertips, you will better understand your customers so you can be there to assist when they need you most.
Agile CRM Customer Success Software - Provide superior customer service and maintain satisfied customers over the long term. Agile CRM enables businesses to provide a more personalized customer support...
  • Health Score
  • Customer Lifecycle Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
Run your own branded loyalty and rewards program where you own ALL your data! Web, Tablet, Mobile and PC interfaces available.
Run your own branded loyalty program! You get an advanced rewards program with incentive campaigns and built-In multi-channel communication with autopilot operation. Recognize customers for purchases and/or visits, increase customer retention and foster growth. This is NOT a community program; you own ALL your data! Web, Tablet, Mobile and PC interfaces available.
Run your own branded loyalty program! You get an advanced rewards program with incentive campaigns and built-In multi-channel communication with autopilot operation. Recognize customers for purchases a...
  • Health Score
  • Customer Lifecycle Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
----> The easiest way to increase customer loyalty + create advocates. Identify & nurture repeat sales opportunities. Try it free!
----> Built for service businesses (B2C), SaaS, & agencies. NiceJob is the easiest way to increase customer loyalty + create advocates by getting them to recommend you to all their friends via online reviews. Like referrals only 1000x better. See who your biggest fans are + identify and nurture opportunities for repeat business & upsells. No contracts, 14-day free trial, then just $75/month. ----> Learn more at get.nicejob.co <----
----> Built for service businesses (B2C), SaaS, & agencies. NiceJob is the easiest way to increase customer loyalty + create advocates by getting them to recommend you to all their friends via online r...
  • Health Score
  • Customer Lifecycle Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
ChurnZero's customer success platform helps businesses fight churn via data integrations, health scores, automation, NPS and much more!
ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn. Our platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In doing so, ChurnZero helps businesses understand how their customers use their product, assesses their health and their likelihood to renew, and gives the business the means to automate and personalize the customer experience through timely and relevant touchpoints, including in-app content,
ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn. Our platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In do...
  • Health Score
  • Customer Lifecycle Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
Drive great customer experiences with training; deliver strategic, value-focused customer education programs with LearnUpon LMS.
Strengthen long-term relationships and fuel your customers' growth through one user-focused solution in LearnUpon LMS. Give customers the tools they need from the get-go with guided onboarding, ensure your customers stick around for the long-term with value-driven product resources, reduce support queries so your team can have more proactive conversations with customers. Maybe even build your own Customer Academy?
Strengthen long-term relationships and fuel your customers' growth through one user-focused solution in LearnUpon LMS. Give customers the tools they need from the get-go with guided onboarding, ensure...
  • Health Score
  • Customer Lifecycle Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
Build better customer experiences with Groove. Everything you need to convert, support, and delight your customers.
Build better customer experiences with Groove. Everything you need to convert, support, and delight your customers. Everything in one place. No matter how you talk with your customers (email, social media, chat, or the phone), easily keep track of it all in our intuitive dashboard.
Build better customer experiences with Groove. Everything you need to convert, support, and delight your customers. Everything in one place. No matter how you talk with your customers (email, social me...
  • Health Score
  • Customer Lifecycle Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
An online platform for building an outstanding user experience via customer journey mapping, personas and impact mapping techniques.
UXPressia is an online tool for customer journey mapping, creating personas and impact maps. It is an optimal balance between sticker-and table-based solutions with an intuitive drag and drop interface and plenty of customizable features. With UXPressia you will design and deliver an exceptional experience to your customers. Visualize your customer journeys, create personas, analyze touchpoints in multi-channel interactions and invite collaborators to map together and share journeys online!
UXPressia is an online tool for customer journey mapping, creating personas and impact maps. It is an optimal balance between sticker-and table-based solutions with an intuitive drag and drop interface...
  • Health Score
  • Customer Lifecycle Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
Userpilot helps product, UX & customer success teams increase user adoption through behavior driven product experiences. Code-Free.
Userpilot helps product, UX and customer success teams increase user adoption through behavior driven product experiences. Build beautiful, personalized and highly customizable experiences on top of your product to pave the way to Aha!. Quickly improve onboarding for new signups, trigger interactive tips when it's relevant and help users understand the value, all without writing any code. Userpilot also helps you Increase user retention, and stimulate feature discovery as your product evolves.
Userpilot helps product, UX and customer success teams increase user adoption through behavior driven product experiences. Build beautiful, personalized and highly customizable experiences on top of yo...
  • Health Score
  • Customer Lifecycle Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
Liveoak Technologies. We get virtual business done.
Liveoak is a virtual customer engagement and business platform that enables your representatives to connect, engage and complete work with customers in a seamless way. Liveoak seamlessly combines modern conferencing, forms collaboration, e-Signature and efficient data/I.D. capture combined with bank-grade security and a complete System-of-Audit. Our mission is to create an engagement platform that allows large companies to do business in a virtual context.
Liveoak is a virtual customer engagement and business platform that enables your representatives to connect, engage and complete work with customers in a seamless way. Liveoak seamlessly combines mode...
  • Health Score
  • Customer Lifecycle Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
The best NPS solution for business. Get actionable insights to grow your business with SurveyMonkey CX.
SurveyMonkey CX is a turn-key NPS solution with robust features designed to collect, understand, and act on your customer feedback. Trigger personalized surveys through multiple channels to increase response rates. Identify improvement areas using advanced analytics - from key driver analysis to industry benchmarks. Take action faster by quickly closing the loop with customers. Easily share NPS insights with your team using custom reports, data exporting, and integrations.
SurveyMonkey CX is a turn-key NPS solution with robust features designed to collect, understand, and act on your customer feedback. Trigger personalized surveys through multiple channels to increase re...
  • Health Score
  • Customer Lifecycle Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
Leading cloud contact center solution designed to help enterprises improve CX for customers and employees.
3CLogic is a leading cloud contact center platform modernizing enterprise communications for employees and customers. Built on AWS, the solution provides advanced and scalable speech-enabled offerings for leading CRMs, including ServiceNow, SFDC, and MS Dynamics. With deployments on four continents and a growing base of Global 2000 clients, 3CLogic drives digital transformation by improving CX, operational efficiency and reporting insights with dynamic IVR, CTI, AI, and speech analytics.
3CLogic is a leading cloud contact center platform modernizing enterprise communications for employees and customers. Built on AWS, the solution provides advanced and scalable speech-enabled offerings ...
  • Health Score
  • Customer Lifecycle Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
The Value Management Office (VMO) empowers sales and marketing professionals to convey the unique value of their products and services.
The Value Management Office (VMO) from Ecosystems has a primary goal: to empower sales and marketing professionals to convey the unique benefits and value of their products and services to customers, with quantified insight, research, and analysis. Our software platform promotes interactive conversations for improving the performance of your marketing, sales, and customer success teams.
The Value Management Office (VMO) from Ecosystems has a primary goal: to empower sales and marketing professionals to convey the unique benefits and value of their products and services to customers, w...
  • Health Score
  • Customer Lifecycle Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
Customer Success Software designed for Customer Service teams, Online Businesses, and eCommerce stores.
Customer Success software designed to help your business grow and keep your customers satisfied. Channels makes it easy to connect no matter where your customers are from, with phone numbers from more than 60 countries. Thanks to customizable IVR you can connect customers to the right agent and forget about redirects or putting callers on hold. Plus, Channels comes with useful features such as Toll-Free numbers, Call recordings, Live-Listening, and a Mobile App for maximum flexibility!
Customer Success software designed to help your business grow and keep your customers satisfied. Channels makes it easy to connect no matter where your customers are from, with phone numbers from more...
  • Health Score
  • Customer Lifecycle Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
The Thought Industries platform helps companies onboard, train, and certify customers with engaging online learning.
Give your customers the experience they deserve with interactive online training programs. Guide your customers with learner paths and recommended content and take them down the path to success. With the Thought Industries learning platform, you're able to build unique client training experiences for each client and distribute training materials at scale. Offer moment-of-need learning by embedding your training into your software to provide help where your clients most need it.
Give your customers the experience they deserve with interactive online training programs. Guide your customers with learner paths and recommended content and take them down the path to success. With t...
  • Health Score
  • Customer Lifecycle Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
B2B SaaS companies use Gainsight's Customer Success Platform to discover actionable insights that increase customer retention, reduce c
Gainsight is the platform for Customer Success. Gainsight aggregates and turns disparate customer data from multiple sources into a single source of truth. Review the customer data-driven insights and deploy actions that drive business outcomes for your clients.
Gainsight is the platform for Customer Success. Gainsight aggregates and turns disparate customer data from multiple sources into a single source of truth. Review the customer data-driven insights and ...
  • Health Score
  • Customer Lifecycle Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
Improve your Customer Success and Customer Support and nurture your clients throughout their entire lifecycle.
Froged helps you improve your Customer Success and Support processes. Our tool has been designed to nurture your customers throughout their entire lifecycle. With Froged you will be able to increase engagement, retention, and reduce churn. Serve your customer's unique needs with customized email campaigns, a beautifully integrated knowledge base, live chat, and automated messages.
Froged helps you improve your Customer Success and Support processes. Our tool has been designed to nurture your customers throughout their entire lifecycle. With Froged you will be able to increase ...
  • Health Score
  • Customer Lifecycle Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
Elevio is a self-service platform makes it easy to scale your customer success without hiring more support staff.
Scale your customer success without hiring more support staff. Elevio is a self-service platform that makes it easy for customers to get the right support content, when and where they need it - so you can increase retention and conversion rates, while lowering support loads. We even integrate with other support tools for a seamless, all-in-one customer experience. Join more than 500 companies such as Atlassian, Heap, Adroll and Dell, using Elevio to help customers succeed.
Scale your customer success without hiring more support staff. Elevio is a self-service platform that makes it easy for customers to get the right support content, when and where they need it - so you...
  • Health Score
  • Customer Lifecycle Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
Bolstra is ideal for medium sized to large enterprise B2B companies who have recurring revenue streams and deliver high value services
The only agile Customer Success Management platform designed to provide complete visibility into your customers so you can do the right work at the right time and fully scale your best practices.
The only agile Customer Success Management platform designed to provide complete visibility into your customers so you can do the right work at the right time and fully scale your best practices....
  • Health Score
  • Customer Lifecycle Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
Totango is a customer success platform that drives action and focus for teams and predictable results for management.
Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. Leading companies use Totango to reduce churn, grow predictable revenue, and maximize customer value over time.
Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health...
  • Health Score
  • Customer Lifecycle Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
Web & in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video & voice.
Acquire equips enterprise teams with the digital tools they need to create the best customer experiences. With features including secure cobrowsing, AI chatbots, live chat, and video calling. Acquires flexible and scalable software suite meets the customer service and support needs of any business on any device.
Acquire equips enterprise teams with the digital tools they need to create the best customer experiences. With features including secure cobrowsing, AI chatbots, live chat, and video calling. Acquires ...
  • Health Score
  • Customer Lifecycle Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
ProfitWell is a free turnkey solution that powers financial reporting for over five thousand SaaS and subscription companies.
For founders and executives of recurring revenue businesses who value absolutely accurate metrics, ProfitWell provides industry standard subscription financial metrics for free that uncover pockets of hidden revenue through unmatched subscription intelligence.
For founders and executives of recurring revenue businesses who value absolutely accurate metrics, ProfitWell provides industry standard subscription financial metrics for free that uncover pockets of ...
Cloud-based customer onboarding solution that assists firms with customer segmentation, task scheduling & customized reporting.
Taskfeed has merged with Precursive, combining our excellent Customer Onboarding project management app with the leading capacity planning & resource management tool. Taskfeed is now known as Precursive OBX. Precursive OBX gives you complete visibility over information that counts most in SaaS Customer Onboarding so you can successfully manage your team, your customers, your processes & Salesforce tasks to deliver customer success.
Taskfeed has merged with Precursive, combining our excellent Customer Onboarding project management app with the leading capacity planning & resource management tool. Taskfeed is now known as Precursiv...
  • Health Score
  • Customer Lifecycle Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
Planhat is a Customer Success Platform focused on making Customer Success simple.
Planhat is a Customer Success Platform focused on making Customer Success simple. Planhat is beautiful and easy to use. It brings all your customer data together in one place, helping you understand user behaviour, create best practice workflows & automate time-sapping tasks. Planhat is built for everyone from the CS rep to the C-Suite. It has all the functionality & features you would expect in a modern CS Platform. The difference is in the design, usability & speed to implement.
Planhat is a Customer Success Platform focused on making Customer Success simple. Planhat is beautiful and easy to use. It brings all your customer data together in one place, helping you understand u...
  • Health Score
  • Customer Lifecycle Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
TaskRay is an enterprise-class solution for onboarding customers at scale in Salesforce.
TaskRay is an enterprise-class solution for onboarding customers at scale in Salesforce. TaskRay helps businesses onboard customers faster and more efficiently. TaskRay's templating and automation functions help high tech, SaaS, Wealth Management, Manufacturing, and Franchising businesses build systems that scale - whether they have 100 customers or 10,000 customers. And, TaskRay also functions wonderfully as a full-suite project management solution.
TaskRay is an enterprise-class solution for onboarding customers at scale in Salesforce. TaskRay helps businesses onboard customers faster and more efficiently. TaskRay's templating and automation fun...
  • Health Score
  • Customer Lifecycle Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
Skilljar's cloud-based, mobile-responsive learning management system (LMS) enables businesses to scale customer and partner training.
Skilljar is the leading training platform purpose-built for external education. Our enterprise-grade platform gives you all the tools you need to onboard, engage, and retain customers at scale. Skilljar enables your Customer Success teams by helping you scale your training program and proactively educate customers and partners.
Skilljar is the leading training platform purpose-built for external education. Our enterprise-grade platform gives you all the tools you need to onboard, engage, and retain customers at scale. Skillja...
  • Health Score
  • Customer Lifecycle Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
AppsForOps Timeline is a game changing Customer Success software platform.
Customer Success - powered by being in the know. Next level visibility on customer activity spanning your organisation's people, processes and systems. Easily see the whole picture and act on what matters most. View a timeline of all customer activity right in your Outlook inbox. Activity could include emails, calls, tasks, notes and data flowing in from any of your existing systems: your sales, marketing, customer support systems and more.
Customer Success - powered by being in the know. Next level visibility on customer activity spanning your organisation's people, processes and systems. Easily see the whole picture and act on what matt...
  • Health Score
  • Customer Lifecycle Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
Knowledge Center centralizes your company's knowledge and enables agents to provide quick, accurate and up-to-date support information.
Knowledge Center is the leading knowledge management platform for contact centers. We help your customer facing agents with relevant, easy to understand knowledge so that they can provide better, more efficient customer service. Dealing with the sheer volume of information is harder than actually finding it. How can so many answers be at our fingertips except when we contact customer service? Our goal is to make customer service as simple as a Google search.
Knowledge Center is the leading knowledge management platform for contact centers. We help your customer facing agents with relevant, easy to understand knowledge so that they can provide better, more ...
  • Health Score
  • Customer Lifecycle Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
ClientSuccess is a customer success software platform that helps SaaS companies retain and grow their customer base.
ClientSuccess is a customer success software platform that helps SaaS executives and their customer success teams retain and grow their existing customer base. ClientSuccess was awarded the SIIA CODiE Award for "Best Customer Success Management Solution" as well as being selected to the Red Herring Top 100.
ClientSuccess is a customer success software platform that helps SaaS executives and their customer success teams retain and grow their existing customer base. ClientSuccess was awarded the SIIA CODiE ...
  • Health Score
  • Customer Lifecycle Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
Salesmachine monitors your customer health and activity so you can focus on the right customers at the right time.
Follow the health of your customers in real time to increase conversion rate and reduce churn. Salesmachine manages your customer lifecycle with alerts, notifications for your team and emails sequences to follow onboarding - trial - upsell - churn risk.
Follow the health of your customers in real time to increase conversion rate and reduce churn. Salesmachine manages your customer lifecycle with alerts, notifications for your team and emails sequences...
  • Health Score
  • Customer Lifecycle Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
CustomerGauge enables B2B companies to collect customer feedback & monitor behavioral trends to retain accounts and increase revenue.
The CustomerGauge Account Experience (AX) platform enables B2B companies to monitor account engagement, collect feedback through surveys, segment real-time results, and map feedback to changes in revenue & customer metrics (e.g. NPS). Through native integrations, CustomerGauge users can monitor engagement trends across a variety of activities including how often key stakeholders answer customer surveys, submit support tickets, open marketing emails, attend business reviews, and so much more.
The CustomerGauge Account Experience (AX) platform enables B2B companies to monitor account engagement, collect feedback through surveys, segment real-time results, and map feedback to changes in reven...
  • Health Score
  • Customer Lifecycle Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
Capacity is a secure, AI-native support automation platform to help you and your team save time and work smarter.
Capacity is a secure, AI-native support automation platform to help you and your team save time and work smarter. With the help of state-of-the-art AI, companies such as USA Mortgage, Newell Brands, Penguin Random House, and many more are turning to Capacity for their knowledge base, helpdesk and workflow automation needs. Thousands of employees at organizations large and small use Capacity to help do their best work. See what Capacity can do for you, your customers, and your team today!
Capacity is a secure, AI-native support automation platform to help you and your team save time and work smarter. With the help of state-of-the-art AI, companies such as USA Mortgage, Newell Brands, ...
  • Health Score
  • Customer Lifecycle Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
Intellum helps large brands and fast-moving companies increase revenue and decrease support costs through education.
The Intellum platform provides all of the tools a company needs to create, manage, track, improve and scale highly-personalized learning experiences to large customer, partner, and employee audiences. Easily combine learning, knowledgebase, customer success, support, sales, and marketing initiatives into a single destination. Utilize engagement tactics like notifications, recommendations, certifications, mobile, chat, and gamification to create the ultimate learning experience for your users.
The Intellum platform provides all of the tools a company needs to create, manage, track, improve and scale highly-personalized learning experiences to large customer, partner, and employee audiences. ...
  • Health Score
  • Customer Lifecycle Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
AI-based Revenue Intelligence Platform (Sales Forecasting, Pipeline Management, Deal Inspection & Sales Coaching) for Enterprise Teams
SalesDirector.ai is the revenue intelligence platform that links people, activity, and engagement across the buying journey and gives leaders the complete revenue picture of their business. It captures all sales, marketing & customer success activity to drive actionable revenue insights needed to make the right budget decisions through all phases of the customer life-cycle.
SalesDirector.ai is the revenue intelligence platform that links people, activity, and engagement across the buying journey and gives leaders the complete revenue picture of their business. It capture...
  • Health Score
  • Customer Lifecycle Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
Freshsuccess is Customer Success Management software that helps B2B companies prevent churn, increase account expansion, and deepen cus
Freshsuccess is a complete Customer Success Management platform that's easy to use. Prevent churn, increase account expansion, and strengthen customer relationships. With a powerful data platform and delightful user experience, Freshsuccess enables Customer Success professionals to understand customer health, proactively address risks, and streamline customer workflows and reporting.
Freshsuccess is a complete Customer Success Management platform that's easy to use. Prevent churn, increase account expansion, and strengthen customer relationships. With a powerful data platform and...
  • Health Score
  • Customer Lifecycle Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
Use SmartKarrot to effectively reduce churn, cause up-sell, increase account expansion, and manage more customers with ease.
Use SmartKarrot to effectively reduce churn, cause up-sell and generate CSM efficiencies of scale. Have your CSMs manage tasks, alerts and touchpoints through automated dashboards, monitor health scores and add value to customers through product monitoring dashboards: Heat Maps and Sankey Flows. Available in SaaS and Private Cloud versions. Trial sign-ups & promotional pricing currently ON!
Use SmartKarrot to effectively reduce churn, cause up-sell and generate CSM efficiencies of scale. Have your CSMs manage tasks, alerts and touchpoints through automated dashboards, monitor health score...
  • Health Score
  • Customer Lifecycle Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
The Most Powerful Customer Success Software.
Amity provides the world's most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness. The combination of real-time playbooks, intelligence and automation helps customer success organizations scale quickly and efficiently.
Amity provides the world's most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness. The combination of real...
  • Health Score
  • Customer Lifecycle Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
Scaling B2B Software customer success & support by turning your support area into a self-service experience.
Boost customer success & support without breaking. Help your most valuable and freemium customers alike, with a scalable self-service platform by inSided. Leverage an online community for better answers, use contextual widgets to get the right content to customers at the right time, and build a knowledge base that is never out of date. Increase retention, product adoption, engagement and customer experience while reducing overall costs & effort from your CSM¿s. Integrations.
Boost customer success & support without breaking. Help your most valuable and freemium customers alike, with a scalable self-service platform by inSided. Leverage an online community for better answer...
  • Health Score
  • Customer Lifecycle Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
ASO platform that helps users identify keywords, store data, manage revenue flows, generate reports, and more in real-time.
AppFollow drives a holistic approach to app management that helps to unlock new business opportunities and gives marketing and support teams viable tools to get insights and drive customer engagement. Covering all key areas, such as real-time data performance monitoring, following competitors and benchmarks, keywords optimization, AppFollow provides reviews management, enables help desk integrations, and enhances teamwork.
AppFollow drives a holistic approach to app management that helps to unlock new business opportunities and gives marketing and support teams viable tools to get insights and drive customer engagement. ...
  • Health Score
  • Customer Lifecycle Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
Dynamic and Flexible CRM+ solution that can adapted to meet your growing business needs faster and for less than all other vendors
CXM is a mid-market CRM+ platform that utilizes Adaptive Data Technology to provide a unified customer vision combined with the best-of-breed workflow automation and real-time visibility. The simplicity of CXM ensures that you spend more time doing what you do best, without sacrificing time or giving up control. CXM is the most flexible CRM systems on the market and gives you unlimited freedom in providing a tailored experience across all business functions. Available as SaaS or On-Premise.
CXM is a mid-market CRM+ platform that utilizes Adaptive Data Technology to provide a unified customer vision combined with the best-of-breed workflow automation and real-time visibility. The simplicit...
  • Health Score
  • Customer Lifecycle Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts