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Accurately document and automate your infrastructure with a the Device42 CMDB, including autodiscovery, DCIM, ITAM, IPAM, and more!
Learn more about Device42
The Device42 CMDB autodiscovers, accurately tracks, and helps you manage your IT infrastructure. Powerful visualizations provide a complete understanding of your infrastructure and its interdependencies, all from a single customizable dashboard. Device42 includes everything you need to accurately document and automate your infrastructure, too: a full CMDB with comprehensive auto discovery, DCIM, ITAM, IPAM, powerful reporting, a complete audit trail, an extensive RESTful API, and more!
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Features
- Data Visualization
- IT Asset Management
- Device Auto Discovery
- License Management
- Configuration Management
- Change Management
- Relationship Mapping
Get Complete Control Of Your Assets With Freshservice's ITIL aligned Service Desk With CMDB
Learn more about Freshservice
Maintain a repository of all assets in the organization with visibility into how they are connected to each other with the configuration management database. Easily identify critical assets, and analyze the impact of incidents and changes.
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Features
- Data Visualization
- IT Asset Management
- Device Auto Discovery
- License Management
- Configuration Management
- Change Management
- Relationship Mapping
Discover and centralize everything you need to know about physical, virtual, and cloud assets on the same platform.
Learn more about InvGate Insight
Get an easy & clear view of all your IT assets with InvGate’s most complete Asset and Configuration Management solution. InvGate Insight provides you with the tools to create a unified inventory of all network-connected IT assets, including physical, virtual, and cloud assets on the same platform.
Insight is available both as a cloud service or as an on-premise installation. Its capabilities include a CMDB builder, health monitoring through smart tags, IT security and compliance, contract mana
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Features
- Data Visualization
- IT Asset Management
- Device Auto Discovery
- License Management
- Configuration Management
- Change Management
- Relationship Mapping
SolarWinds Service Desk CMDB, gives you greater visibility into the technology infrastructure of your entire organization.
SolarWinds Service Desk, previously Samanage Service Platform, is an award-winning, fully integrated service desk and IT asset management solution with configuration management database (CMDB). SolarWinds Service Desk CMDB, gives you greater visibility into the technology infrastructure of your entire organization and the ability to develop a stronger relationship between the elements in your IT environment. Achieve faster ticket resolutions, improve SLAs, and automate repetitive tasks.
Learn more about SolarWinds Service Desk
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Features
- Data Visualization
- IT Asset Management
- Device Auto Discovery
- License Management
- Configuration Management
- Change Management
- Relationship Mapping
Jira Service Management is an ITSM software that unlocks high-velocity teams to deliver great service experiences fast and together.
Jira Service Management is an ITSM solution that unlocks high-velocity IT, dev, operations, and business teams. Empowered teams can deliver great service experiences, without the complexity of traditional ITSM, and coordinate efforts for even more impact through Jira’s open collaborative platform. Streamlined workflows, automation rules, queues, SLAs, and a self-service portal all empower IT, dev, operations, and business teams to deliver exceptional service management at scale with no silos.
Learn more about JIRA Service Management
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Features
- Data Visualization
- IT Asset Management
- Device Auto Discovery
- License Management
- Configuration Management
- Change Management
- Relationship Mapping
Allows you to deliver high-performance business services with visibility & AIOps.
With an accurate configuration management database, it's easy to understand your IT environment, particularly for service impact analysis, asset management, compliance, and configuration management. ServiceNow's CMDB provides a single system of record for IT. When paired with Service Mapping, the CMDB becomes service-aware - enabling your applications to be service-aware as well. Gain full visibility of your infrastructure and services, more control of your environment to make better decisions.
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Features
- Data Visualization
- IT Asset Management
- Device Auto Discovery
- License Management
- Configuration Management
- Change Management
- Relationship Mapping
BOSSDesk is an award winning fully integrated ITSM solution with a CMDB and available for both Cloud and On-Premise applications.
BOSSDesk is a fully integrated Service Desk/Help Desk with a configuration management database (CMDB) and available for both Cloud and On-Premise . It incorporates an award winning user interface and a powerful Service Catalog. BOSSDesk has been highly ranked by customers for providing an affordable ITSM solution with great user experience, wide range of features, and excellent customer support. Our solutions have helped organizations to improve overall efficiency and user satisfaction.
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Features
- Data Visualization
- IT Asset Management
- Device Auto Discovery
- License Management
- Configuration Management
- Change Management
- Relationship Mapping
Alloy Navigator is a real-world solution beautifully designed for real-world customers, built by real-world IT people just like you.
Recognizing the relationships between the critical components of your IT organization is essential. That's why we designed Alloy Navigator's CMDB to create meaningful relationships automatically, providing you with the tools to leverage connections and smart views that display how it all works together. Couple that with the flexible beauty of intelligent workflow plus a powerful Service Management suite and you've got yourself a complete IT management solution.
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Features
- Data Visualization
- IT Asset Management
- Device Auto Discovery
- License Management
- Configuration Management
- Change Management
- Relationship Mapping
ITIL-aligned service management software with KPI dashboard that helps track workload for each employee and assign tasks efficiently.
TOPdesk cloud-based software helps companies offer better services to their customers. With easy-to-use Help Desk software and over 20 years experience our software helps you manage incidents, create workflows, and keep track of configurations. Make your end users more self-reliant thanks to the Self-Service Portal. More than 4500 organisations worldwide already use TOPdesk to increase efficiency and improve customer satisfaction. Are you looking for service excellence? Let us be your guides.
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Features
- Data Visualization
- IT Asset Management
- Device Auto Discovery
- License Management
- Configuration Management
- Change Management
- Relationship Mapping
Deploy a CMDB that improves visibility of IT resources, reduces operating costs, supports strong IT controls and meets compliance.
Take Control Over IT Assets and Resources With CMDB. Gain deeper insight into critical IT infrastructure with Configuration Management Database (CMDB) and Asset Discovery tool. ChangeGear by SunView Software allows you to rapidly deploy and utilize its CMDB to map and manage critical resources such as business services, hardware, software, users, documentation, and configuration - all within one federated database.
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Features
- Data Visualization
- IT Asset Management
- Device Auto Discovery
- License Management
- Configuration Management
- Change Management
- Relationship Mapping
Motadata ServiceOps is an AI-enabled ITSM platform to streamline business processes with complete ESM capabilities.
Motadata ServiceOps is an ITIL-aligned ITSM solution built on our proprietary DFIT (Deep Learning Framework for IT Operation) that empowers IT organizations to rapidly adopt changes across people, processes, and technology. It offers capabilities like intelligent automation, NLP-powered virtual agents, support for enterprise service management, and more.
The major modules are Help Desk, Service Desk, IT Asset Management, and Patch Management.
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Features
- Data Visualization
- IT Asset Management
- Device Auto Discovery
- License Management
- Configuration Management
- Change Management
- Relationship Mapping
Improve the efficiency of your organization managing the inventory of company resources, monitoring contracts and optimizing purchases.
Deepser allows you to manage the inventory of company resources and obtain complete visibility of the infrastructure: devices, machinery, contracts, licenses etc. Link tickets to the associated resource and monitor failure times. Track relationships between resources and optimize purchases. Deepser is modular, scalable and quick to implement. All features are included in the basic license: Convenient and tailored to your needs.
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Features
- Data Visualization
- IT Asset Management
- Device Auto Discovery
- License Management
- Configuration Management
- Change Management
- Relationship Mapping
HaloITSM brings everything you need for IT support into one centralised solution.
Track your assets and visualise dependencies between configuration items. Identify and log incidents and problems against assets and identify systemic failings prior to causing major incidents.
Learn more about HaloITSM
Features
- Data Visualization
- IT Asset Management
- Device Auto Discovery
- License Management
- Configuration Management
- Change Management
- Relationship Mapping
Monitors the vulnerability management process, tracks remediation and ensures policy compliance.
Security Risk and Compliance Management - On Time, On Budget, On Demand -- Qualys is the first company to deliver an on demand solution for security risk and compliance management. Qualys monitors your company's vulnerability management process, tracks remediation and ensures policy compliance. QualysGuard is also the widest deployed security on demand platform in the world, performing over 150 million IP audits per year - with no software to install and maintain.
Learn more about Qualys Cloud Platform
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Features
- Data Visualization
- IT Asset Management
- Device Auto Discovery
- License Management
- Configuration Management
- Change Management
- Relationship Mapping
Summit helps enterprises dramatically reduce the cost and complexity of IT Management while improving efficiency and productivity.
SymphonyAI Summit is a market-leading artificial intelligence-driven IT and Enterprise Service Management Solution that integrates IT Service Management (ITSM), Enterprise Service Management (ESM), IT Asset Management (ITAM), an AI-driven Digital Agent, and Service Automation in a single easy-to-use software suite.
Summit transforms the way enterprises work by offering consumer-grade, responsive digital workflows empowering employees with an anytime, anywhere service experience.
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Features
- Data Visualization
- IT Asset Management
- Device Auto Discovery
- License Management
- Configuration Management
- Change Management
- Relationship Mapping
Simple to use CMDB solution ideal for SMBs. It keeps an eye on all hardware, software and its documentation.
Simple to use CMDB solution ideal for SMBs. It keeps an eye on all hardware, software and its documentation. It allows you to manage the entire lifecycle of IT equipment, contracts, SLAs, or responsibilities of IT staff. Know when what was purchased, when the warranty expires, or when an update or upgrade was performed. Track your hardware and software all in one place.
Learn more about Aptien
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Features
- Data Visualization
- IT Asset Management
- Device Auto Discovery
- License Management
- Configuration Management
- Change Management
- Relationship Mapping
It is a configuration management solution that helps businesses handle compliance, audit, security analysis, and more.
It is a configuration management solution that helps businesses handle compliance, audit, security analysis, and more.
Learn more about AWS Config
Features
- Data Visualization
- IT Asset Management
- Device Auto Discovery
- License Management
- Configuration Management
- Change Management
- Relationship Mapping
Canfigure is a modular ITSM and ITAM solution based on ITIL principles. Canfigure can be deployed on premise or cloud hosted.
Canfigure has been designed to provide a scalable, cost effective solution. Its library of well-designed modules enables you to implement only the functionality you require, and then expand at a pace that suits you. The out-of-the-box functionality includes support for integrated CMDB, Asset Management, Change Management and Service Desk. The intuitive administrative functions enable you to customize and expand the database to incorporate any configuration information you may wish to track.
Learn more about Canfigure
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Features
- Data Visualization
- IT Asset Management
- Device Auto Discovery
- License Management
- Configuration Management
- Change Management
- Relationship Mapping
Looking for an automated and visualized CMDB that is accurate, complete and most importantly insightful? Virima is redefining CMDB.
Your configuration management database (CMDB) must contain accurate, complete, and up-to-date, and actionable information about your IT assets and the relationships that connect them to enable the best possible decisions and provide maximum business value. Virima Discovery and CMDB solutions help ensure that your CMDB becomes and remains the single version of the truth that empowers and improves management of your entire IT environment.
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Features
- Data Visualization
- IT Asset Management
- Device Auto Discovery
- License Management
- Configuration Management
- Change Management
- Relationship Mapping
vScope is an IT reporting tool that helps
IT departments to gather their data in one
place and share it in an instance.
vScope is an IT reporting tool that helps IT
departments to gather their information in one
place. The data is automatically updated so that it is relevant and can be shared with stakeholders in an instance. With vScope you can build powerful reports, analyzes and statistics which can be used to ensure a stable and cost efficient delivery of IT. There is also the opportunity to extend with modules for cost allocation, automatic invoice documentation and a comprehensive service catalogue.
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Features
- Data Visualization
- IT Asset Management
- Device Auto Discovery
- License Management
- Configuration Management
- Change Management
- Relationship Mapping
i-doit pro is the all in one solution for all your documentation projects, CMDB and IT asset management.
From IT asset management to the CMDB: i-doit has a solution for all of your documentation projects. Existing data sources can be integrated, giving you all of your information in a centralised, well-organised repository. Ensuring you know everything about your IT!
Inventory management is a laborious process, but whatever the many origins of your IT assets, i-doit makes it clear and understandable.
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Features
- Data Visualization
- IT Asset Management
- Device Auto Discovery
- License Management
- Configuration Management
- Change Management
- Relationship Mapping
Faddom's application dependency mapping software provides visibility into all dependencies and communications across IT ecosystems.
Faddom develops software that uses network discovery based on real traffic to provide visibility into all dependencies and communications across IT ecosystems. Users can efficiently assess costs, discover a hybrid ecosystem, model workloads for migration, and more. Faddom works without credentials, firewalls, or agents.
The company's platform is easy to deploy, highly scalable, and can be seamlessly integrated with current tools and products.
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Features
- Data Visualization
- IT Asset Management
- Device Auto Discovery
- License Management
- Configuration Management
- Change Management
- Relationship Mapping
The Unified Data Platform combines complete IT visibility as well as data enrichment and transformation in one central solution.
IT landscapes are subject to constant change, making it increasingly difficult for companies to maintain transparency. The multitude of hardware and software applications as well as geographically distributed branches ensure that a holistic overview of the IT landscape (internal, hosted and cloud) can‘t be guaranteed.
The Unified Data Platform powered by RayVentory collects all relevant data for you and prepares them in a meaningful and targeted way: The central point for all data.
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Features
- Data Visualization
- IT Asset Management
- Device Auto Discovery
- License Management
- Configuration Management
- Change Management
- Relationship Mapping
Die Software für eine transparente und effiziente Zusammenarbeit sowohl innerhalb Ihres Unternehmens als auch mit Ihren Kunden.
Tesseron ASM ist ein innovatives Enterprise Service Managemet System für KMUs aller Branchen. Die Integration von Tesseron ASM ermöglicht die Automatisierung und Standardisierung von Services aller Abteilungen nach dem Beispiel der IT. Sowohl Kundenanfragen als auch interne Aufgaben werden zentral als Ticket erfasst, den Verantwortlichen zugeordnet und in ihrer Relevanz priorisiert. Dabei werden Prozesstransparenz und Nachverfolgbarkeit sichergestellt und eine zeitnahe Abwicklung ermöglicht.
Learn more about Tesseron ASM
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Features
- Data Visualization
- IT Asset Management
- Device Auto Discovery
- License Management
- Configuration Management
- Change Management
- Relationship Mapping
iTop is an easy service management tool made to help you deliver better services. It is available in two offers : On-premise and SaaS.
iTop is a customizable ITSM and CMDB web solution that can adapt it to your internal processes and help you deliver better services.
Designed by experienced IT service professionals, iTop was created to manage the complexity of shared infrastructures.
iTop is available in two offers :
- iTop on-premise : entirely adaptable, you can refer to www.combodo.com for more information and contact us directly.
- iTop SaaS : all information regarding our SaaS offers can be found on www.itop-saas.com
Learn more about iTOP
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Features
- Data Visualization
- IT Asset Management
- Device Auto Discovery
- License Management
- Configuration Management
- Change Management
- Relationship Mapping
Configuration management solution helps you optimize, manage, track quickly, and process the Genesys configuration environment changes.
Pointel CMS is an online tool that provides complete visibility of the changes made in your Genesys cloud configuration management environment. It reports the user's name who made the change, the date and time of change, and current & previous values of the edited configuration environment objects. Different data visualization graphs available in this tool help contact center operators to explore the changes quickly, ensure changes and make their job significantly easier.
Learn more about Pointel Configuration Management Solution
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Features
- Data Visualization
- IT Asset Management
- Device Auto Discovery
- License Management
- Configuration Management
- Change Management
- Relationship Mapping
CMDB software that allows to create best-of-breed reference data store, manage disparate data sources, and visualize data.
CMDB software that allows to create best-of-breed reference data store, manage disparate data sources, and visualize data.
Learn more about BMC Helix CMDB
Features
- Data Visualization
- IT Asset Management
- Device Auto Discovery
- License Management
- Configuration Management
- Change Management
- Relationship Mapping
Cloudaware is a SPOT CMDB for large scale AWS, Azure & Google cloud consumers with add-on modules for cost & security management.
Cloudaware is a SaaS multi-cloud management platform with such modules as:
CMDB, Change Management, Cost Management, Vulnerability Scanning, Monitoring, Intrusion Detection, Patch Management, Compliance Engine, Log Management and Backups & Replication.
Cloudaware is designed for enterprises who deploy workloads across multiple AWS, Azure, Google cloud providers and on-premises. Cloudaware integrates out of the box with NewRelic, JIRA, Chef, Puppet, Ansible and over 50 other products.
Learn more about CloudAware
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Features
- Data Visualization
- IT Asset Management
- Device Auto Discovery
- License Management
- Configuration Management
- Change Management
- Relationship Mapping
Store, control, and manage software and infrastructure components using configuration management database solution.
Store, control, and manage software and infrastructure components using configuration management database solution.
Learn more about UCMDB
Features
- Data Visualization
- IT Asset Management
- Device Auto Discovery
- License Management
- Configuration Management
- Change Management
- Relationship Mapping
Software configuration management system that provides version control through integrated bug tracking and auto sync.
Software configuration management system that provides version control through integrated bug tracking and auto sync.
Learn more about Fossil
Features
- Data Visualization
- IT Asset Management
- Device Auto Discovery
- License Management
- Configuration Management
- Change Management
- Relationship Mapping
SaaS and on-premise enterprise CMDB software solution with full-stack and real-time capability.
SaaS and on-premise enterprise CMDB software solution with full-stack and real-time capability.
Full-stack approach delivers information about infrastructure (operating systems, hardware, network devices, firewalls etc.) and application stack (processes, services, configs, applications).
Fully automated configuration item (CI) updates detection delivers real-time capability.
Changes to a CI as well as relationships between CIs are maintained throughout the entire lifecycle of the CI.
Learn more about Versio.io
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Features
- Data Visualization
- IT Asset Management
- Device Auto Discovery
- License Management
- Configuration Management
- Change Management
- Relationship Mapping
Integrate assets in a single repository to analyze, control and manage resources throughout the lifecycle, reducing costs.
Integrate assets in a single repository to analyze, control and manage resources throughout the lifecycle, reducing costs.
Learn more about Aranda CMDB
Features
- Data Visualization
- IT Asset Management
- Device Auto Discovery
- License Management
- Configuration Management
- Change Management
- Relationship Mapping
Codima Toolbox is an an all in one Network Discovery, Mapping, Inventory, Monitoring, and Ticketing Tool, fit for any organization.
Codima Toolbox is an all in one solution, allowing an organization to Discover and Manage all Network Assets, Automatically create documentation in both Web and Visio Network Maps, and Monitor Network Devices, all without the use of Agents. Toolbox helps users make informed decisions using reliable device data, with minimum effort, after a Network Discovery, every other feature within Toolbox is fully set up and ready to go.
Make device network management and network documentation simple.
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Features
- Data Visualization
- IT Asset Management
- Device Auto Discovery
- License Management
- Configuration Management
- Change Management
- Relationship Mapping
RISC Networks ITOA Platform (CloudScape) helps organizations plan IT transformation projects like Cloud and Data Center Migrations.
RISC Networks IT Operations Analytics (ITOA) Platform is the IT answer engine. Built for IT professionals who need detailed analysis of their IT environments, the product provides the insights needed to plan for IT transformation. Tackle a variety of use cases:
Cloud & DC Migration, ITSM/CMDB Updates, Asset & Software Lifecycle Analysis and more. Complete discovery of your IT environment coupled with advanced analytics make it easier for you to complete your IT projects quickly and accurately.
Learn more about CloudScape
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Features
- Data Visualization
- IT Asset Management
- Device Auto Discovery
- License Management
- Configuration Management
- Change Management
- Relationship Mapping
Open source CMDB with object oriented approach to configuration management that is compatible with a variety of relational databases.
Open source CMDB with object oriented approach to configuration management that is compatible with a variety of relational databases.
Learn more about OneCMDB
Features
- Data Visualization
- IT Asset Management
- Device Auto Discovery
- License Management
- Configuration Management
- Change Management
- Relationship Mapping
DATAGERRY is an openSource CMDB & Asset Management solution, which completely leaves the definition of a data model to the user.
DATAGERRY is an openSource CMDB & Asset Management solution, which completely leaves the definition of a data model to the user.
Learn more about DATAGERRY
Features
- Data Visualization
- IT Asset Management
- Device Auto Discovery
- License Management
- Configuration Management
- Change Management
- Relationship Mapping
Software for telecom management, IT asset management, tracking employee working hours, supporting remote access devices and more.
The fundamental concepts of IT Asset Management (ITAM), Technology Expense Management (TEM) and Operational Availability have been integrated into the SAFIRANXT platform, allowing our customers unparalleled visibility and control over how the entire organization manages corporate resources and assets, making quick actions by IT managers to restore critical technology services, and the definition of tools and indicators that ensure greater employee productivity.
Learn more about SAFIRANXT
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Features
- Data Visualization
- IT Asset Management
- Device Auto Discovery
- License Management
- Configuration Management
- Change Management
- Relationship Mapping
Business process management solution that helps businesses create and manage workflows for HR, IT, Facilities, business needs
Ecaldima is a process manager which, in a simple, fast and efficient way, allows companies and organizations to respond to all requests and events of employees and by extension of their customers and service providers.
Its incident management module automates actions and reduces the impact on production. With its CyberSecurity Engine module Ecaldima increases the efficiency of analysts.
Its asset and contract management optimizes the management of the user's life cycle.
Learn more about ECALDIMA
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Features
- Data Visualization
- IT Asset Management
- Device Auto Discovery
- License Management
- Configuration Management
- Change Management
- Relationship Mapping
FNT's CMDB solution provides a centralized and transparent view of all your IT assets, their relationships, and dependencies.
FNT's CMDB solution maps your entire IT infrastructure by combining all available information about your IT assets into one software. It provides a centralized and transparent view of all IT asset, their relationships, and dependencies. This enables you to standardize and automate your IT service processes. Also, it greatly simplifies the management and planning of IT infrastructures and dramatically reduces the expense required for the operation and administration of the IT infrastructure.
Learn more about FNT Command Platform
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Features
- Data Visualization
- IT Asset Management
- Device Auto Discovery
- License Management
- Configuration Management
- Change Management
- Relationship Mapping
Rapidly deploy automation across IT teams, and our Automation Accelerator Packs take the guesswork out of building your automated proce
With nothing to download and no infrastructure to set up, our low-code/no-code intelligent IT automation platform enables customers to start automating immediately just by logging into their SaaS instance. Together with our Automation Accelerator packs, IT teams have a one-of-a-kind solution to take automated workflow development from weeks and months to hours and days.
Learn more about Resolve
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Features
- Data Visualization
- IT Asset Management
- Device Auto Discovery
- License Management
- Configuration Management
- Change Management
- Relationship Mapping
Everything you need to make your digital workspace secure, automated and service-oriented for your end users in one unified integrated
Inspire your customers with excellent service and offer your employees the best employee experience. Satisfied customers are the key to increase revenue and productivity. Outstanding service quality starts with satisfied employees. They need an efficient workspace to deliver high service quality.
Learn more about Matrix42 Service Management
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Features
- Data Visualization
- IT Asset Management
- Device Auto Discovery
- License Management
- Configuration Management
- Change Management
- Relationship Mapping
Raynet Unified Data Platform for IT Visibility:
• Gain transparency
• Optimize IT processes
• Increase IT security
• Reduce IT costs
Get complete IT visibility in one central solution:
Raynet Unified Data Platform is the only solution that allows you to collect, prepare and enrich your hardware and software data. It fully covers the diversity and complexity of enterprise data assets through intelligent automations and technologies in a central platform.
The technology catalog enriches the IT data with further information such as version, business function, End-of-Life & End-of-Support as well as published vulnerabilities.
Learn more about Raynet Unified Data Platform
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Features
- Data Visualization
- IT Asset Management
- Device Auto Discovery
- License Management
- Configuration Management
- Change Management
- Relationship Mapping
CMDB Software Buyers Guide
Table of Contents
What is configuration management database (CMDB) software?
Configuration management database (CMDB) software allows organizations to track IT assets and see how these assets are related to one another. CMDB software solutions help manage IT inventory and software licensing, calculate return on investment (ROI), standardize methods for change control, and monitor IT metrics.
The benefits of CMDB software
- Logistical control: By creating a central repository of all IT assets and their interdependencies, companies can readily measure and analyze the effects that a change in one system will have on other related systems. Hardware and software specifications are tracked to facilitate the rapid deployment of either new system implementations or upgrades.
- Licensing compliance: CMDB software is specifically designed to track the quantity and types of licenses for software assets in an organization. In doing so, organizations can effectively comply with licensing structures for currently deployed technologies and predict the cost of additional licenses.
- Accurate ROI calculations: By analyzing usage metrics, CMDB software allows businesses to more effectively calculate the ROI of their hardware and software investments.
Typical features of CMDB software
- Change management: Ensures the use of standardized methods and procedures for handling changes in IT infrastructure.
- Configuration management: Establishes the accurate configuration of an IT asset based on design and operational specifications; ensures IT assets perform consistently to meet desired benchmarks.
- Asset management: Enables users to track and manage IT inventory.
- Device auto discovery: Periodically scans the network and executes predefined actions upon discovery.
- License management: Tracks and organizes the number of licenses available to (or potentially required by) the organization.
- Performance monitoring: Monitors and measures relevant metrics to assess the performance of IT resources.
- Knowledge management: Systematically manages knowledge assets for the purpose of creating value and meeting tactical and strategic requirements.
Capterra's CMDB directory lets you filter by feature(s) to view only options that meet your business needs, which can help you narrow your software shortlist.
Considerations when purchasing CMDB software
- Overall cost vs. day-to-day operational costs: Whereas IT Asset Management (ITAM) software is used to track and project an IT asset's cost over its life cycle (mostly for accounting purposes), CMDB software focuses on the day-to-day operation of an organization's IT configuration - mainly how changes in the operating environment will affect other systems. Some products offer functionality for both ITAM and CMDB. A clear prioritization of long-term IT goals will help you select an appropriate product for your organization.
- Auto discovery: While most CMDB programs contain fields for recording version numbers of software used by an organization, some go a step further by proactively searching an organization's infrastructure for out-of-date versions, and then performing upgrades automatically to ensure that versions match the desired configuration scheme. Auto discovery will also detect the presence of illegal or unlicensed software on the organization's IT infrastructure.
Relevant CMDB software trends
- CMDB software will increasingly depend on artificial intelligence (AI) and machine learning to automate version control: AI will continue to further automate the CMDB space. AI will not only track and compare IT configuration information across a business, but it will also use algorithms to determine and implement the optimal configuration schema without user input. Considering that 68% of small businesses will adopt AI in some respect over the next years, even the smallest of businesses will need CMDB with AI to stay competitive.
- Fines levied for the use of unlicensed software can be crippling for small businesses: The Business Software Alliance (BSA) does not discriminate between small businesses and large enterprises when it comes to penalizing software license infractions. In some cases, the BSA has levied fines of up to $150,000 for copyright infringement, and that trend is likely to continue. When you protect your organization with the auto discovery technology of a CMDB suite, you avoid steep fines.
