600 results
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Unified platform for social media and customer experience management with highly intuitive and collaborative UI. Learn more about Falcon.io
Falcon.io is a unified platform for social media and customer experience management. This platform is a one-stop solution for any marketer's social listening, engagement, publishing, measuring and benchmarking needs. Falcon helps marketers deliver more personalized brand experiences across all digital touchpoints, based on enriched customer profiles. This platform features a highly intuitive and collaborative UI and is complemented by the best support team in the business. Learn more about Falcon.io
Falcon.io is a unified platform for social media and customer experience management. This platform is a one-stop solution for any marketer's social listening, engagement, publishing, measuring and...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Help Customers, Help themselves! Elevio provides self-service support on-demand to your customers, when and where they need it. Learn more about elevio
Elevio enables teams to deliver contextual knowledge to customers, support agents and internal teams. We assist in delivering over 16 Million answers per month for 500+ companies Answering the same questions? Create and deliver in-app contextual helpers and hotspots before your customers ask the same questions. Deflect, on average, 23% of support tickets. Leaving your team to focus on more complex customer questions. Learn more about elevio
Elevio enables teams to deliver contextual knowledge to customers, support agents and internal teams. We assist in delivering over 16 Million answers per month for 500+ companies Answering the...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Lob Direct Mail is the #1 platform for delivering automation, scale, and efficiency for your offline customer communications. Learn more about Lob
Lob Direct Mail is the #1 platform for delivering automation, scale, and efficiency for your offline customer communications. Lob takes the traditional, largely manual, process of proofing, printing, and mailing, and turns it into an automated service that integrates with your CRM, marketing automation, and customer database. With Lob, you can send retention postcards the same way that you use digital tactics. You can trigger direct mail engagements based on customer behavior or milestones. Learn more about Lob
Lob Direct Mail is the #1 platform for delivering automation, scale, and efficiency for your offline customer communications. Lob takes the traditional, largely manual, process of proofing, printing,...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Gupshup is the leading conversational messaging platform, powering over 6 billion messages per month over 30+ Messaging channels Learn more about Gupshup
Gupshup enables businesses build engaging conversational experiences seamlessly across 30+ messaging channels using a single API. Gupshup's messaging platform handles over 6 billion messages per month enabling over 39,600 businesses send messages to nearly a billion users across channels including SMS, WhatsApp, Instagram, Mobile Web, Voice, Android, RCS, FB Messenger, Twitter, Telegram, Instagram, WeChat, In-app amongst others. Learn more about Gupshup
Gupshup enables businesses build engaging conversational experiences seamlessly across 30+ messaging channels using a single API. Gupshup's messaging platform handles over 6 billion messages per...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Take your customer support to the next level. All you need is the right helpdesk software to engage your customers over multi-channel. Learn more about Zoho Desk
Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. Engage your customers via email, social media, live chat, self-service portals and web forms in single interface communication. With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and it doesn't cost you a fortune. Learn more about Zoho Desk
Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. Engage your customers via email, social media, live chat, self-service...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Engage users with messaging campaigns that connect across mobile, web, and the in-app experience. Learn more about CleverTap
CleverTap lets you deliver a seamless brand experience with messaging campaigns that connect across mobile, web, and the in-app experience. - Fine-tune message content and delivery times based on user behaviors. - Tailor campaigns to reach each customer on the channel they prefer for incredible engagement, retention, and conversions. - Create and deliver sophisticated campaigns across all channels for thousands, millions, or billions of users with perfect deliverability. Learn more about CleverTap
CleverTap lets you deliver a seamless brand experience with messaging campaigns that connect across mobile, web, and the in-app experience. - Fine-tune message content and delivery times based on...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Great customer service starts with better help desk software. Win more customers by providing excellent customer service with LiveAgent Learn more about LiveAgent
LiveAgent is a fully-featured customer engagement software that gives you the ability to communicate with your customers through multiple customer-preferred channels such as email, text, voice call, or social media. LiveAgent offers powerful reporting features, a universal inbox and a hybrid-ticketing system. Join companies like BMW, Yamaha, and Huawei in providing world-class customer service. Start your free trial, no credit card required. Learn more about LiveAgent
LiveAgent is a fully-featured customer engagement software that gives you the ability to communicate with your customers through multiple customer-preferred channels such as email, text, voice call,...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Landbot is the most intuitive no-code chatbot builder. Convert more traffic on your website using conversational strategies. Learn more about Landbot
Landbot is the most intuitive no-code chatbot builder. Convert more traffic on your website using chatbots to engage your site visitors, answer their questions in real time and automate your conversational strategies. Landbot perfectly fits in your marketing stack with native integrations like Slack, Google Sheets, Mailchimp, Zapier and many more. We have prebuilt templates for many use cases like lead gen, product recommendations and others so you can customize to your needs and launch fast. Learn more about Landbot
Landbot is the most intuitive no-code chatbot builder. Convert more traffic on your website using chatbots to engage your site visitors, answer their questions in real time and automate your...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Turn surveys into conversations with our chat-like surveys. Engage better with your customers & employees. Learn more about SurveySparrow
SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience. SurveySparrow Recurring Surveys let you send surveys at regular intervals to gauge customer or employee pulse. With easy sharing options, SurveySparrow allows you to share your surveys across Web, Mobile, Social, and E-mail to easily collect feedback from your targeted audience. Learn more about SurveySparrow
SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Adding LiveChat to your website gives customers the chance to talk to you directly and address any questions they may have instantly. Learn more about LiveChat
LiveChat allows for instant communication with website visitors and enables prompt resolution to their questions or concerns. Plus it provides the option for tracking your visitors and sending personalised messages to appear based on specified conditions, such as the number of visited pages or time spent on the website. Learn more about LiveChat
LiveChat allows for instant communication with website visitors and enables prompt resolution to their questions or concerns. Plus it provides the option for tracking your visitors and sending...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Twik automatically personalizes websites to increase Sales and Revenue and creates an engaging experience for all - automatically. Learn more about Twik
Twik automatically personalizes etail + B2B websites to increase engagements and conversions (sales & revenue). twik is full GDPR compliant, doesn’t use (read/write) Cookies nor requires any prior data from 3rd party platforms as well as non intrusive. Twik utilize proprietary patent-pending AI-ML algorithms and delivering the best C+UX so visitors will turn into shoppers and reduce churn. twik announced one of the promising startups for CX and selected 5 of the best Consumer Retail disrupters. Learn more about Twik
Twik automatically personalizes etail + B2B websites to increase engagements and conversions (sales & revenue). twik is full GDPR compliant, doesn’t use (read/write) Cookies nor requires any prior...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution. Learn more about Zoho CRM
Zoho CRM offers businesses of all sizes and types a way to stay in touch with prospects and customers alike. Turn prospects into customers with website visitor tracking and live chat options. Engage with customers across email, telephone, social media and other channels anytime, anywhere with an Omnichannel CRM. Learn more about Zoho CRM
Zoho CRM offers businesses of all sizes and types a way to stay in touch with prospects and customers alike. Turn prospects into customers with website visitor tracking and live chat options. Engage...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Zendesk Support is the leading help desk software built for better customer relationships. Learn more about Zendesk
Zendesk offers an industry-leading customer service solution. On average, it increases customer satisfaction by 25% and agent productivity by 30% - at any scale. All your customer interactions live in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and a full customer history. Get up and running quickly, and expect to see results even faster. Learn more about Zendesk
Zendesk offers an industry-leading customer service solution. On average, it increases customer satisfaction by 25% and agent productivity by 30% - at any scale. All your customer interactions live...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
monday.com is a cloud Work OS, where teams run their projects and everyday work, whether they are in the office, home or on-the-go. Learn more about monday.com
monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Teams shape workflows and projects, code-free, with an adaptive platform that automates manual work and connects teams in a digital workspace. The platforms features include: customizable workflow templates, time tracking, automations, data dashboards, and integrations with popular tools. More than 100,000 companies around the world rely on monday.com. Learn more about monday.com
monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Teams shape workflows and projects, code-free, with an adaptive...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Freshdesk is an easy-to-use customer service software that helps over 40,000 businesses worldwide create stellar customer experiences. Learn more about Freshdesk
Freshdesk is a cloud-based helpdesk system that offers powerful solutions for customer service. Freshdesk unifies conversations from email, phone, web, chat and social, and helps you resolve issues across channels effortlessly. With Freshdesk, you can also automate workflows, offer convenient self-service options, manage SLAs, and generate reports. Freshdesk is used by over 40,000 customers, including Bridgestone, HP, Harvard University and DHL. Learn more about Freshdesk
Freshdesk is a cloud-based helpdesk system that offers powerful solutions for customer service. Freshdesk unifies conversations from email, phone, web, chat and social, and helps you resolve issues...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Pipedrive is a sales management tool that gets sales teams organized. It helps you focus on the activities that drive deals to close. Learn more about Pipedrive
Pipedrive is a sales management tool built for salespeople by salespeople. Used by more than 95k sales teams globally, it helps to see the big picture, then gives step-by-step guidance to keep everyone focused on the activities that drive deals to close. With Pipedrive nothing falls through the cracks. It is easy to use and helps to keep focus, so your team will love to use it and you can trust the data in the system. Its simple to get started, but powerful enough adapt to any sales process. Learn more about Pipedrive
Pipedrive is a sales management tool built for salespeople by salespeople. Used by more than 95k sales teams globally, it helps to see the big picture, then gives step-by-step guidance to keep...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Userlike is the first and only live chat software to help your business win and nurture customers across messaging channels. Learn more about Userlike
Userlike boosts customer engagement through chat and messaging. Chat with your customers via your website, Facebook Messenger, WhatsApp, Telegram and SMS. Connect your chatbot and automate parts of your customer interactions. Born and hosted in Germany. Userlike keeps your and your customers' data safe with a 100% GDPR-compliant communication solution. Learn more about Userlike
Userlike boosts customer engagement through chat and messaging. Chat with your customers via your website, Facebook Messenger, WhatsApp, Telegram and SMS. Connect your chatbot and automate parts of...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Front is the leading customer communication hub that allows companies to offer tailor-made service at scale, across all channels. Learn more about Front
Turn every interaction into an opportunity to create loyal, happy customers for life. Front is a customer communication hub that allows companies to offer tailor-made service at scale. We combine the simplicity of the email inbox with the automation and insights of a CRM. Front makes it easy for teams to collaborate to proactively engage with customers and deliver personalized responses, so your customers always feel like the most important one. Learn more about Front
Turn every interaction into an opportunity to create loyal, happy customers for life. Front is a customer communication hub that allows companies to offer tailor-made service at scale. We combine the...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
EngageBay is a simple, affordable all-in-one marketing, sales and service CRM software to acquire, engage, nurture, close leads. Learn more about EngageBay
EngageBay is a simple, affordable, all-in-one marketing and sales CRM software built for small businesses and startups to acquire, engage, nurture web visitors and convert them to happy customers.EngageBay offers free live chat software to engage with and deliver the personalised one-on-one support to every customer using a simple and powerful free live chat software. - all from one easy to use platform. Learn more about EngageBay
EngageBay is a simple, affordable, all-in-one marketing and sales CRM software built for small businesses and startups to acquire, engage, nurture web visitors and convert them to happy customers.Enga...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Tribe is an online community platform that powers customer engagement via activity feeds, social widgets, gamification & notifications. Learn more about Tribe
Customizable online community platform to connect, engage, and retain users. Enable your users to discuss and connect under your brand. Members can write articles, ask questions, submit answers, create polls, upvote, comment, and share interactive content. Engage your members with our powerful gamification system, personalization, and notification tools. Leverage Tribe's modular community engine, apps, integrations, widgets, and API to create habit-forming online communities. Learn more about Tribe
Customizable online community platform to connect, engage, and retain users. Enable your users to discuss and connect under your brand. Members can write articles, ask questions, submit answers,...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Improve your Customer Engagement and nurture your clients throughout their entire lifecycle on a single and affordable platform. Learn more about Froged
The best solution to increase Customer Engagement in your company. Our tool has been designed to nurture your customers throughout their entire lifecycle. With FROGED you will be able to increase engagement, retention, and reduce churn. Serve your customer's unique needs with customized email campaigns, a beautifully integrated knowledge base, live chat, and automated messages . 7-day FREE Trial Learn more about Froged
The best solution to increase Customer Engagement in your company. Our tool has been designed to nurture your customers throughout their entire lifecycle. With FROGED you will be able to increase...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Canny is a user feedback tool built to cover everything you need to navigate the entire feedback cycle. Learn more about Canny
Capture, organize, and analyze user feedback in one place to inform your product decisions. Prioritize feedback, build a roadmap, and close the communication loop with a built-in changelog. Learn more about Canny
Capture, organize, and analyze user feedback in one place to inform your product decisions. Prioritize feedback, build a roadmap, and close the communication loop with a built-in changelog.

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Cloud-based experience management platform helps organizations capture, analyze, and act on customer feedback to improve brand value. Learn more about Medallia Experience Cloud
Medallia, the pioneer and global leader in experience management and engagement, helps everyone from the frontline to the C-Suite become customer-aware with actionable insights that keep customers coming back, spending more, and evangelizing your organization. Our cloud-based platform captures the broadest and deepest spectrum of solicited and unsolicited feedback data and serves up intelligent insights to help guide employees' daily decision-making. Learn more about Medallia Experience Cloud
Medallia, the pioneer and global leader in experience management and engagement, helps everyone from the frontline to the C-Suite become customer-aware with actionable insights that keep customers...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Provides an inbox for companies to communicate efficient with their clients via different communication channels in one central place. Learn more about Trengo
Trengo increases team productivity and efficient customer communication by unifying all communication channels in one collaborative inbox. Receive messages from Email, Facebook Messenger, WhatsApp, SMS, voice, live chat and many more in one central place. Learn more about Trengo
Trengo increases team productivity and efficient customer communication by unifying all communication channels in one collaborative inbox. Receive messages from Email, Facebook Messenger, WhatsApp,...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
InnerTrends customers make more actionable growth decisions with their user data than any other analytics tool on the market. Learn more about InnerTrends
What if your product analytics tool actually knew your business, not just your data? Track the right data and actually get valuable insights! InnerTrends is the only product analytics + data science tool that maps your unique software business to your data to provide built-in reporting. No need to be a data scientist! All the reports are in plain English, offering you actionable insights so that you can optimize your entire SaaS customer journey! Learn more about InnerTrends
What if your product analytics tool actually knew your business, not just your data? Track the right data and actually get valuable insights! InnerTrends is the only product analytics + data...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Build meaningful customer relationships over any channel with the Infobip full-stack cloud communication platform. Learn more about Infobip
Infobip is a global leader in omnichannel communication, helping brands to create meaningful relationships with their customers, at scale. Our communications platform is powering a broad range of solutions, messaging channels, and tools for advanced customer engagement, security, authentication, support, and retention. Learn more about Infobip
Infobip is a global leader in omnichannel communication, helping brands to create meaningful relationships with their customers, at scale. Our communications platform is powering a broad range of...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Nudgify is a Social Proof, Fomo & Sales Pop app. It works with e-Commerce platforms (Shopify, WooCommerce, Magento, Wix), SaaS & more Learn more about Nudgify
Nudgify is a Social Proof & Fomo App Tool that integrates seamlessly with e-Commerce platform such as Shopify, WooCommerce and Magento. Nudges turns live data into Social Proof and Sales Pop notifications such as Recent Sales, Live Visitors, but also Google and TrustPilot Reviews. Adding real-world context to your online business helps you to build trust and increase conversions. More Than a Simple Social Proof App (cf. ProveSource, CartKit, Proof Pulse), it goes beyond Social Proof. Learn more about Nudgify
Nudgify is a Social Proof & Fomo App Tool that integrates seamlessly with e-Commerce platform such as Shopify, WooCommerce and Magento. Nudges turns live data into Social Proof and Sales Pop...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
The fastest way to fast user onboarding. Convert more customers and increase retention. Learn more about Userflow
The fastest way to fast user onboarding You want to improve user onboarding but your developers are busy. Your conversion rate suffers. Userflow lets your whole team build customized in-app surveys, tours and checklists, without code. Convert more customers and increase retention. Learn more about Userflow
The fastest way to fast user onboarding You want to improve user onboarding but your developers are busy. Your conversion rate suffers. Userflow lets your whole team build customized in-app surveys,...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
A comprehensive loyalty and digital marketing platform to acquire, influence and re-engage your customers at scale Learn more about Consumer Marketing Platform
Turn your customers into your brand advocates with world's most engaging automated Loyalty Program. Most effective, economical, easy to setup, customizable and highly scalable. Seamless and friction-less for consumers to use. The consumer participation is very high, with some of our clients achieving up to 76% consistent conversion rate. Comes with marketing automation to re-engage customers and advance dashboards for data analytics and reports. Learn more about Consumer Marketing Platform
Turn your customers into your brand advocates with world's most engaging automated Loyalty Program. Most effective, economical, easy to setup, customizable and highly scalable. Seamless and...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Rocketlane is a customer onboarding software that helps teams hit project goals, shorten time to value & deliver a 5-star experience. Learn more about Rocketlane
High-touch customer-facing projects with long implementation cycles need A-level communication and collaboration with customers. Rocketlane uniquely brings project management, document collaboration & communication capabilities into one tightly-knit experience to accelerate time-to-value and elevate CX. You can embed your documents, collaborate real-time with customers & have live conversations inside the platform to make discussions and decisions faster and efficient. Try Rocketlane today. Learn more about Rocketlane
High-touch customer-facing projects with long implementation cycles need A-level communication and collaboration with customers. Rocketlane uniquely brings project management, document collaboration...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
IndiVideo interactive personalized videos create 1:1 customer experiences that increase engagement and boost conversions. Learn more about IndiVideo
Create a memorable experience, simplify complex products, and ensure immediate relevancy using BlueRushs Interactive Personalized Video platform, IndiVideo. The platforms data-driven video content seamlessly fits into existing marketing infrastructure to accelerate the buyer journey. To create a seamless customer experience, the platform leverages existing data to complement data that is provided by the user in real-time. IndiVideo is built to cost effectively scale with no compromise to data Learn more about IndiVideo
Create a memorable experience, simplify complex products, and ensure immediate relevancy using BlueRushs Interactive Personalized Video platform, IndiVideo. The platforms data-driven video content...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Capillary Engage+ is an AI-powered engagement platform that helps brands seek the right mix of channels to connect with customers. Learn more about Engage+
Capillary Engage+ is an AI-powered engagement solution that empowers your brand to connect with customers on their preferred channels. It enables end-to-end campaign automation, using an advanced algorithm to accurately select the best channel mix and interconnects your offline and online buyer experiences at an optimized budget. Brands achieve repeat sales and enhanced customer engagement across purchase journeys at different touch points with hyper-personalization and Big Data analytics. Learn more about Engage+
Capillary Engage+ is an AI-powered engagement solution that empowers your brand to connect with customers on their preferred channels. It enables end-to-end campaign automation, using an advanced...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Slack brings all your communication together in one place. It's real-time messaging, archiving and search for modern teams.
Slack is a collaboration hub, where the right people and the right information come together, helping everyone get work done. When your team needs to kick off a project, hire a new employee, deploy some code, review a sales contract, finalize next year's budget, measure an A/B test, plan your next office opening, and more, Slack has you covered. Try Slack with your team for free.
Slack is a collaboration hub, where the right people and the right information come together, helping everyone get work done. When your team needs to kick off a project, hire a new employee, deploy...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Hootsuite helps you build your brand, strengthen connections with customers, and drive real business results with social media.
With over 200,000 paid accounts and millions of users, Hootsuite powers social media for organizations around the world, from the smallest businesses to the largest enterprises. Build your brand, strengthen connections with customers, and drive results business leaders care about by integrating social across your whole organization. Plus, get access to industry leading certifications, training, and coaching to help you push your results on social media further, faster.
With over 200,000 paid accounts and millions of users, Hootsuite powers social media for organizations around the world, from the smallest businesses to the largest enterprises. Build your brand,...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Ideal for businesses of all sizes, it is a customer engagement tool that provides users with eCommerce brand discovery options.
Ideal for businesses of all sizes, it is a customer engagement and communication tool that provides users with eCommerce brand discovery options.
Ideal for businesses of all sizes, it is a customer engagement and communication tool that provides users with eCommerce brand discovery options.

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Build better customer relationships with the #1-rated Business Messenger.
Intercom is a Conversational Relationship Platform (CRP). With Intercom, you can build better customer relationships through personalized, messenger-based experiences across the customer journey. The world's most successful companies, like Atlassian, Shopify, and New Relic use Intercom to deliver conversational customer experiences through chat, bots, and personalized messaging.
Intercom is a Conversational Relationship Platform (CRP). With Intercom, you can build better customer relationships through personalized, messenger-based experiences across the customer journey. T...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Engage your customers & increase brand trust with Trustpilot's customer review management tools.
Trustpilot is a customer review management tool that helps businesses engage & build trust with their customers. It gives brands the ability to turn consumer feedback and engagement into real results. Quickly & easily collect, manage & display reviews to improve conversions, stand out in Search and boost sales. Get started with a free account today and see the powerful reporting & analytics, review invitations & reminders, onsite review widgets, Google Seller Ratings, rich snippet stars & more!
Trustpilot is a customer review management tool that helps businesses engage & build trust with their customers. It gives brands the ability to turn consumer feedback and engagement into real...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
A powerful online CRM system to manage sales & marketing activities for your business. Integrated, highly configurable, easy to use.
Apptivo's online CRM system is a powerful tool to manage your sales, marketing, and much more. CRM sits at the core of Apptivo's integrated suite of business apps, providing a complete suite to tools to gain a 360 view of your customer. Our CRM includes lead management, an opportunity pipeline with intuitive dashboards, and flexible workflow tools including marketing automation. Everything is completely accessible from your Android or iOS device and integrated with Office365 & G Suite.
Apptivo's online CRM system is a powerful tool to manage your sales, marketing, and much more. CRM sits at the core of Apptivo's integrated suite of business apps, providing a complete suite to...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Guusto helps HR Leaders at companies with 200+ employees to recognize great work and shape amazing culture. #1 HIGHEST RATED ON G2!
Guusto helps HR Leaders at companies with 200+ employees to recognize great work and shape amazing culture. #1 HIGHEST RATED recognition platform on G2! NO POINTS that lack transparency, value and impact. No minimums, markups or hidden fees, and full credit back on unclaimed rewards. FLEXIBLE REDEMPTION so people choose something they actually want. PURPOSE-DRIVEN with one day of clean water donated for every gift sent. FREE ACCOUNT to get started sending rewards in minutes, not months!
Guusto helps HR Leaders at companies with 200+ employees to recognize great work and shape amazing culture. #1 HIGHEST RATED recognition platform on G2! NO POINTS that lack transparency, value...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
The worlds #1 customer service platform, empowers every service employee with the innovative tools, and unified data.
With help desk applications from Salesforce, you don't have to invest in support centers around the world. You get state-of-the-art global help desk software that runs in the cloud, 24x7. With Salesforce help desk solutions you get all the benefits of doing business in the cloud, including automatic updates, new features 3 times a year, and no infrastructure hassles. See how Service Cloud helps you deliver fast, personalized customer service that drives growth and improves customer satisfaction.
With help desk applications from Salesforce, you don't have to invest in support centers around the world. You get state-of-the-art global help desk software that runs in the cloud, 24x7. With...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Drive satisfaction, expand relationships and ensure long-term loyalty with social customer care | Try Sprout Free
Sprout Social offers powerful social customer engagement solutions for leading agencies and brands including Hyatt, Ogilvy, Leo Burnett, Evernote and Microsoft. Sprout enables brands to simplify social engagement, monitor brand mentions, track hashtags, manage multiple accounts and much more | Try Sprout Free For 30 Days.
Sprout Social offers powerful social customer engagement solutions for leading agencies and brands including Hyatt, Ogilvy, Leo Burnett, Evernote and Microsoft. Sprout enables brands to simplify...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Interact with customers through webchat, live chat, chatbot, and text messaging, all in one platform.
Engage with customers either on-the-go or within the dashboard to deliver a fantastic customer experience. Interact with customers through webchat, live chat, chatbot, and text messaging, all in one easy-to-use platform. Through text messaging, promotional messages can be sent out individually or in bulk. Respond to every message from multiple channels all from one platform.
Engage with customers either on-the-go or within the dashboard to deliver a fantastic customer experience. Interact with customers through webchat, live chat, chatbot, and text messaging, all in one...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Yotpo, the leading eCommerce marketing platform, integrates data-driven solutions for reviews, loyalty, SMS marketing, and more.
Yotpo, the leading eCommerce marketing platform, helps thousands of brands accelerate direct-to-consumer growth. Our single-platform approach integrates data-driven solutions for reviews, loyalty, SMS marketing, and more. Brands with Yotpo are empowered to create smarter, higher-converting experiences that spark and sustain customer relationships. We integrate with the tools you use every day, including Google, Instagram, top eCommerce platforms, and the rest of your tech stack.
Yotpo, the leading eCommerce marketing platform, helps thousands of brands accelerate direct-to-consumer growth. Our single-platform approach integrates data-driven solutions for reviews, loyalty,...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Transform into a truly customer-centric organization with Alchemer. Make the voice of the customer heard across every decision you make
Alchemer is the only solution that helps small and mid-sized companies transform into truly customer-centric organizations by making sure the voice of the customer is heard loud and clear across every decision you make in every department. Hyper-personalized and actioned around the customer - from finding them to keeping them. With Alchemer you can turn customer feedback into golden action.
Alchemer is the only solution that helps small and mid-sized companies transform into truly customer-centric organizations by making sure the voice of the customer is heard loud and clear across...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Automate your Customer Engagement operations in minutes with ready-to-use templates. Try Pipefy for free.
Pipefy is a no-code workflow automation software that empowers managers to create and automate workflows without technical skills. Improve customer engagement with Pipefy by standardizing workflows, automating emails, streamlining customer requests, and optimizing your onboarding process with an intuitive, easy-to-use, no-code platform. Follow the steps of companies such as Visa, IBM, Volvo, Santander, and Kraft Heinz. Improve speed, deliver higher-quality outcomes, and make data-driven decis
Pipefy is a no-code workflow automation software that empowers managers to create and automate workflows without technical skills. Improve customer engagement with Pipefy by standardizing workflows,...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Influitive is a customer engagement and loyalty platform, helping B2B companies acquire, grow, and retain customers - at scale.
Influitives allows you to build a community and invite advocates-customers, partners and employees-to complete activities: referrals, product reviews, social media posts, and more. As they complete these activities, which can be targeted to groups or individuals, they automatically earn points, badges, and levels to redeem perks and privileges. Easily report on all activities completed, and integrate with your CRM and more to incorporate advocacy into every step of the customer journey.
Influitives allows you to build a community and invite advocates-customers, partners and employees-to complete activities: referrals, product reviews, social media posts, and more. As they complete...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Qualtrics CustomerXM makes it easy for companies to monitor, respond, and improve every key moment along the customer journey.
Qualtrics CustomerXM (CX) is the worlds most agile platform for customer experience improvement, making it easy for companies to monitor, respond, and improve every key moment along the customer journey and incorporate customer feedback into every decision. With flexible role-based dashboards, dynamic case management, and full CRM integration, you have the power to deliver unmatched customer experience. Request a personalized demo or sign up for a free account to get started!
Qualtrics CustomerXM (CX) is the worlds most agile platform for customer experience improvement, making it easy for companies to monitor, respond, and improve every key moment along the customer...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Tango Card bundles simple technology, great rewards, and expert service to help companies get the most out of their reward programs.
Tango Card provides leading incentive-delivery technology to organizations in the B2B space. Globally, enterprise companies use this technology to deliver an extensive catalog of domestic and global e-gift cards as part of consumer loyalty programs, sales incentive programs, health and wellness engagement, and employee recognition. Tango Card believes instantly delivering the most desirable rewards maximizes impact and drives real business results.
Tango Card provides leading incentive-delivery technology to organizations in the B2B space. Globally, enterprise companies use this technology to deliver an extensive catalog of domestic and global...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
The Ultimate Patient-1st Engagement Solution. For 20 years SR has been the benchmark by which all others measure themselves.
The Ultimate Patient-1st Engagement Solution. For 20 years SR has been the benchmark by which all others measure themselves. And we’re still leading! Let us show you what you should expect from an integrated, patient acquisition and engagement solution! As the individual practices we started out serving have grown, we’ve added specialized features for multi-unit operations. We now support many of the nation’s largest health systems and retail-based networks.
The Ultimate Patient-1st Engagement Solution. For 20 years SR has been the benchmark by which all others measure themselves. And we’re still leading! Let us show you what you should expect from an...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Pendo is on a mission to elevate the world’s experience with software with analytics, in-app guides, feedback collection, and more.
Pendo is on a mission to elevate the world’s experience with software and help people adopt your software more successfully across web and mobile. Pendo helps deliver digital experiences users love, accelerate the adoption of software, and create incredible mobile experiences. Building great software is hard. Getting people to use it should be simple. Product experience solutions include user onboarding, product engagement, in-app support, feedback collection, and revenue growth.
Pendo is on a mission to elevate the world’s experience with software and help people adopt your software more successfully across web and mobile. Pendo helps deliver digital experiences users love,...

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management