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Turn surveys into conversations with our chat-like surveys. Engage better with your customers & employees.
Learn more about SurveySparrow
SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.
SurveySparrow Recurring Surveys let you send surveys at regular intervals to gauge customer or employee pulse.
With easy sharing options, SurveySparrow allows you to share your surveys across Web, Mobile, Social, and E-mail to easily collect feedback from your targeted audience.
Learn more about SurveySparrow
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Get a OneStop Client Interaction Hub, under your brand, to drive and manage the continuous connections that are critical for business.
Learn more about Moxo
Keep your customers engaged by delivering a one-stop digital experience. Moxo powers one-stop customer portals, providing a private communication hub, for all of your external and internal users - under your brand. Moxo delivers a continuous connected experience with an all-in-one suite of collaborative services. Moxo's Platform can power your branded OneStop Portal as a standalone web and mobile app, or as a fluid extension of your existing website, web or mobile app.
Learn more about Moxo
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Engage more customers the personal way with interactive videos.
Learn more about VideoAsk
Want to show up for your customers in a way that’s as personal as it is scalable? Welcome people onboard, give support, get feedback, and make deeper connections, with VideoAsk.
Learn more about VideoAsk
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Gupshup.io is the leading conversational engagement platform for automating marketing, commerce, and support.
Learn more about Gupshup
Gupshup.io is the leading conversational engagement platform for marketing, commerce, and support automation. Gupshup’s automation solutions enable 45,000+ brands across India, Latin America, Europe, Southeast Asia, the Middle East, and the United States to deliver better customer experience, and increased revenue while saving costs. Citibank, AkzoNobel, Khan Academy, Unilever, MPL, Netflix, Flipkart, and Ola are a few of its leading clients.
Learn more about Gupshup
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
Learn more about LiveAgent
LiveAgent is an award winning customer engagement application designed specifically for businesses who want to create exceptional experiences with their customers across all customer-preferred channels. LiveAgent offers powerful reporting features, easy-to-use tools, and customizable templates that will help your team engage with customers efficiently in real time to reduce customer churn.
Get started today with a free 14 day trial and discover why so many businesses use LiveAgent!
Learn more about LiveAgent
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Zoho Desk lets you engage with your customers from anywhere, on any device, and through any channel from a single platform.
Learn more about Zoho Desk
Zoho Desk lets you manage customer communication from anywhere, on any device, and through any channel over the internet. Create your brand's user community, engage with website visitors via live chat and guided conversations, integrate with Zoho CRM to communicate with customers on the right channel and at the right time, with data intelligence that auto-suggests the best time to get in touch, and personalize response based on the type of customer - prospect, lead, or customer.
Learn more about Zoho Desk
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Twik automatically personalizes websites to increase Sales and Revenue and creates an engaging experience for all - automatically.
Learn more about Twik
Twik automatically personalizes etail + B2B websites to increase engagements and conversions (sales & revenue). twik is full GDPR compliant, doesn’t use (read/write) Cookies nor requires any prior data from 3rd party platforms as well as non intrusive. Twik utilize proprietary patent-pending AI-ML algorithms and delivering the best C+UX so visitors will turn into shoppers and reduce churn. twik announced one of the promising startups for CX and selected 5 of the best Consumer Retail disrupters.
Learn more about Twik
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Capillary Engage+ is an AI-powered engagement platform that helps brands seek the right mix of channels to connect with customers.
Learn more about Engage+
Capillary Engage+ is an AI-powered engagement solution that empowers your brand to connect with customers on their preferred channels. It enables end-to-end campaign automation, using an advanced algorithm to accurately select the best channel mix and interconnects your offline and online buyer experiences at an optimized budget. Brands achieve repeat sales and enhanced customer engagement across purchase journeys at different touch points with hyper-personalization and Big Data analytics.
Learn more about Engage+
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution.
Learn more about Zoho CRM
Zoho CRM offers businesses of all sizes and types a way to stay in touch with prospects and customers alike. Turn prospects into customers with website visitor tracking and live chat options. Engage with customers across email, telephone, social media and other channels anytime, anywhere with an Omnichannel CRM.
Learn more about Zoho CRM
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
EngageBay is a simple, affordable all-in-one marketing, sales and service CRM software to acquire, engage, nurture, close leads.
Learn more about EngageBay
EngageBay is a simple, affordable, all-in-one marketing and sales CRM software built for small businesses and startups to acquire, engage, nurture web visitors and convert them to happy customers.EngageBay offers free live chat software to engage with and deliver the personalised one-on-one support to every customer using a simple and powerful free live chat software. - all from one easy to use platform.
Learn more about EngageBay
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
monday sales CRM empowers sales teams to manage every aspect of their sales cycle and customer data in one centralized place.
Learn more about monday sales CRM
monday sales CRM is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work.
Teams shape workflows and projects, code-free, with an adaptive platform that automates manual work and connects teams in a digital workspace.
The platforms features include: customizable workflow templates, time tracking, automations, data dashboards, and integrations with popular tools.
More than 100,000 companies around the world rely on monday.com.
Learn more about monday sales CRM
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Pendo provides unique customer engagement solutions for your unique customers. Guide users to the features that benefit them the most.
Learn more about Pendo
Deliver digital experiences that customers love with Pendo. Scale customer onboarding by designing guided experiences that are proven to accelerate time to value. Leverage best-in-class product analytics to understand successful user behaviors and automatically drive users to the features that benefit them the most. Improve customer engagement by curating the perfect first impression as well as a frustration-free experience at the start of the customer journey.
Learn more about Pendo
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
The most professional survey software for your company (NPS, Customer Engagement & Satisfaction, Customer Experience, CES)
Learn more about Startquestion
Are you looking for Customer Engagement Survey software that allows you to integrate with your CRM and tools? Gather, analyze, and report customer feedback with a few clicks. Build customer engagement based on facts, not wonders. Startquestion is giving you free customer survey templates, advanced analyzing tools, and technical support, so you can try the best-known methods of measuring customer engagement and satisfaction (NPS, CSAT, CES, etc.).
Learn more about Startquestion
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Bettermode is an all-in-one customer community platform that unifies customer engagement tools to create meaningful experiences.
Learn more about Bettermode
Bettermode is an all-in-one customer community platform that unifies several engagement tools to streamline customer experience. It is one hub with many use cases. You can build a Q&A to provide self-service support, drive customer success with product education materials and events, and engage customers with powerful gamification tools, personalization, and omni-channel notifications.
It is popular for its unmatched level of customization, an app ecosystem, and premade community templates.
Learn more about Bettermode
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
An all-in-one customer engagement tool with live chat, website visitor tracking, and analytics capabilities.
Learn more about Zoho SalesIQ
Zoho SalesIQ is an all-in-one, AI-powered live chat and analytics platform that helps businesses improve engagement with their customers. The platform provides live chat, chatbots, and integration with Instant Messaging (IM) channels, CRM, help desk software, and more to communicate with every site visitor at every stage of the customer lifecycle.
Learn more about Zoho SalesIQ
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Zoho CRM Plus unifies all the different touchpoints of a business along with the data collected in each of them in one platform.
Learn more about Zoho CRM Plus
Zoho CRM Plus empowers businesses of all sizes with a unified customer experience platform that helps them engage with customers across all stages of their lifecycle and turn them into valuable brand advocates. Key features include unified sales, marketing, and customer service, omnichannel customer engagement, a 360- degree customer view, inter-team collaboration tools, advanced analytics, built-in AI, and more.
Learn more about Zoho CRM Plus
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
An all-in-one user onboarding platform for web-based apps. Create beautiful onboarding experiences to improve adoption & retention.
Learn more about Product Fruits
Product Fruits is a no-code user onboarding platform for web-based apps. It allows you to onboard new as well teach existing ones something new.
Our powerful feature set includes interactive product tours, guides & walkthroughs; hints, beacons & tooltips; onboarding checklist; in-app announcements; feedback widget; Life Ring Button and a fully integrated knowledge base.
Our customers achieve higher conversions, lower churn and less support tickets.
Learn more about Product Fruits
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Nudgify is a Social Proof, Fomo & Sales Pop app. It works with e-Commerce platforms (Shopify, WooCommerce, Magento, Wix), SaaS & more
Learn more about Nudgify
Nudgify is a Social Proof & Fomo App Tool that integrates seamlessly with e-Commerce platform such as Shopify, WooCommerce and Magento.
Nudges turn live data into Social Proof and Sales Pop notifications such as Recent Sales, Live Visitors, but also Google and TrustPilot Reviews. Adding real-world context to your online business helps you to build trust and increase conversions.
More Than a Simple Social Proof App (cf. ProveSource, CartKit, Proof Pulse), it goes beyond Social Proof.
Learn more about Nudgify
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Offer your customers a personalized and memorable experience without building your engagement program from scratch.
Learn more about Talon.One
Talon.One is the world's most powerful customer engagement software. With the functionality given you can reward your customers with personalized incentives and experiences that best reflect their interactions with your brand. Ideal for B2C high-growth companies & enterprises.
Talon.One's solution is used by worldwide leaders from a wide range of industries such as Ticketmaster, Eddie Bauer, JD Sports, Burger King.
Learn more about Talon.One
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
The fastest way to fast user onboarding. Convert more customers and increase retention.
Learn more about Userflow
The fastest way to fast user onboarding
You want to improve user onboarding but your developers are busy. Your conversion rate suffers.
Userflow lets your whole team build customized in-app surveys, tours and checklists, without code.
Convert more customers and increase retention.
Learn more about Userflow
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Solitics enables marketers to be brilliant, driving deeper customer engagements by using & analyzing data for real-time interaction.
Learn more about Solitics
Solitics enables the best marketers to create automated and personalized customer journeys in true real-time (1.8 seconds) across multiple channels. Marketers also get a clear analysis of campaign effectiveness and powerful insights for continuous improvement.
Solitics’ proprietary technology leverages low-code integration to connect directly to all distributed data sources on one hand and all marketing channels on the other, going live in under 30 days.
Learn more about Solitics
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
A comprehensive loyalty and digital marketing platform to acquire, influence and re-engage your customers at scale
Learn more about Consumer Marketing Platform
Turn your customers into your brand advocates with world's most engaging automated Loyalty Program.
Most effective, economical, easy to setup, customizable and highly scalable.
Seamless and friction-less for consumers to use.
The consumer participation is very high, with some of our clients achieving up to 76% consistent conversion rate.
Comes with marketing automation to re-engage customers and advance dashboards for data analytics and reports.
Learn more about Consumer Marketing Platform
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Collects & processes billions of events in real-time to create personalized customer journeys through automated marketing campaigns.
Learn more about Evam
Evam is a leading technology company specializing in customer journey orchestration through continuous intelligence capabilities. Evam reaches more than 600+ end-users daily and processes billions of touch points to take the right action in real-time to derive maximum business value. Evam's unique solutions help enterprises to create real-time customer journeys and show the next best offer through marketing automation solutions with AI-based predictive technology across all channels.
Learn more about Evam
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
In-context, omnichannel customer experience measurement tool powered through WhatsApp, FB Messenger, AMP Email, chatbots, etc.
Learn more about Merren
Collect customer feedback close to the time and place of customer interaction. Leverage the reach and familiarity of modern communication platforms to improve the response rate
Automate the customer journey mapping by integrating it with the CRM. Visualize real-time data
Merren is a consumer survey solution that uses popular messaging apps that customers are already comfortable with, to run fully-automated surveys that get live-time feedback.
Learn more about Merren
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Upzelo helps businesses reduce churn and increase retention, through real-time data, customised offers and feedback.
Learn more about Upzelo
Upzelo is a web based customer engagement platform that helps saas businesses reduce their churn and improve their subscription retention.
Upzelo steps in before cancellation and through customised offers, real time data and better customer feedback it works to help reduce your churn. This allows you to stop wasting your time and money trying to win back lapsed customers.
It's time to give retention more attention.
Learn more about Upzelo
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Infraon Desk enables agents to spend more time on increasing customer satisfaction thereby increasing customer engagement & stickiness.
Learn more about Infraon Desk
Infraon Desk is a feature-rich yet low-code platform to deliver enriched customer engagement. You can unify your customers, agents, and internal teams to drive a collaborative environment. Even for customers who don't have a big budget, they can get an extremely affordable, world-class customer engagement solution to dynamically manage customer challenges and enable proactive customer support experiences without the hassles of dealing with a maze of features or poor data visualization.
Learn more about Infraon Desk
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Meet your Digital HQ for Customer Engagement.
Deliver standout customer experiences with Slack.
Meet your Digital HQ for Customer Engagement.
Deliver standout customer experiences by putting the experts, tools and information your agents need at their fingertips. Bring the right teams together to speed up resolution times. Swarm cases and incidents in real time and easily loop in experts across the company. Collaborate and solve problems aloud with Slack Huddles. Get answers across files, messages and channels with AI-powered search. Boost productivity with automated workflows.
Learn more about Slack
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Ideal for businesses of all sizes, it is a customer engagement tool that provides users with eCommerce brand discovery options.
Ideal for businesses of all sizes, it is a customer engagement and communication tool that provides users with eCommerce brand discovery options.
Learn more about Viber
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Zendesk Support is the leading help desk software built for better customer relationships.
Zendesk Suite is the customer service solution that is easy to use and scales with your business. On average, companies using Zendesk increase customer satisfaction by 25% and agent productivity by 30% - at any scale. Your customer interactions live in a single interface with features like web widgets, pre-defined ticket responses, and more. Get set up and run quickly. Zendesk Suite includes Ticketing System, Help Center, Community Forum, Messaging, Talk, Explore, and Sunshine Conversations.
Learn more about Zendesk Suite
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Hootsuite helps you build your brand, strengthen connections with customers, and drive real business results with social media.
Social media is a wild place to do business. That’s why thousands of brands rely on Hootsuite’s tools and expertise to bring order to the chaos. Launch brilliant social campaigns, deliver 5-star social commerce experiences, and manage all your customer conversations in one place. Plus, get access to industry leading certifications, training, and coaching to help you push your results on social media further, faster.
Learn more about Hootsuite
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Freshdesk is an easy-to-use customer service software that helps over 50,000 businesses worldwide create stellar customer experiences.
Freshdesk is a cloud-based helpdesk system that offers powerful solutions for customer service. Freshdesk unifies conversations from email, phone, web, chat and social, and helps you resolve issues across channels effortlessly. With Freshdesk, you can also automate workflows, offer convenient self-service options, manage SLAs, and generate reports. Freshdesk is used by over 50,000 customers, including Bridgestone, HP, Harvard University and DHL.
Learn more about Freshdesk
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Engage with your customers and close deals in half the time with Pipedrive's smart CRM software! Try it free and see for yourself.
Pipedrive CRM helps you engage with your customers and close deals in half the time! Unify all customer interactions, automate workflows and use dedicated features to boost engagement levels, keep your leads hot and fill your pipeline with new leads. Our reports show that within the 1st year of using Pipedrive, users' mean time to win decreased by 47% on average. Try Pipedrive for 14 days and see for yourself!
Learn more about Pipedrive
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Adding LiveChat to your website gives customers the chance to talk to you directly and address any questions they may have instantly.
LiveChat allows for instant communication with website visitors and enables prompt resolution to their questions or concerns. Plus it provides the option for tracking your visitors and sending personalised messages to appear based on specified conditions, such as the number of visited pages or time spent on the website.
Learn more about LiveChat
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Guusto helps HR Leaders at companies with 200+ employees to recognize great work and shape amazing culture. #1 HIGHEST RATED ON G2!
Guusto helps HR Leaders at companies with 200+ employees to recognize great work and shape amazing culture.
#1 HIGHEST RATED on Capterra & G2!
NO POINTS that lack transparency, value and impact. No minimums, markups or hidden fees, and full credit back on unclaimed rewards.
FLEXIBLE REDEMPTION so people choose something they actually want.
PURPOSE-DRIVEN with one day of clean water donated for every gift sent.
FREE ACCOUNT to get started sending rewards in minutes, not months!
Learn more about Guusto
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Engage your customers & increase brand trust with Trustpilot's customer review management tools.
Trustpilot is a customer review management tool that helps businesses engage & build trust with their customers. It gives brands the ability to turn consumer feedback and engagement into real results. Quickly & easily collect, manage & display reviews to improve conversions, stand out in Search and boost sales. Get started with a free account today and see the powerful reporting & analytics, review invitations & reminders, onsite review widgets, Google Seller Ratings, rich snippet stars & more!
Learn more about Trustpilot
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Intercom is an AI powered, automation-first, customer service platform that enables businesses to deliver fast support at scale.
Intercom is the only complete Customer Service solution that provides a seamless customer experience across automation and human support, delivering increased customer satisfaction while reducing costs. We're building a future where most customer conversations are successfully resolved without needing human support, freeing up the team to work on higher value customer conversations.
Learn more about Intercom
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
The customer support platform that ensures you understand customer needs, get to the root of their issues, and increase their happiness
TeamSupport's customer-centric Support platform empowers businesses to do much more than just ticket management.
Through extensive customer management tools, which include account trend analytics, satisfaction scoring, and more, Support enables you to understand your customers better - rather than only focusing on the ticket. This leads to improved customer relationships that enable you to grow your revenue, increase customer happiness, and reduce churn.
Learn more about TeamSupport
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Create beautiful forms & surveys (and so much more). Give your audience the experience they deserve so you get the data you need.
Get better data and insights with beautiful forms that customers actually enjoy completing. From lead generation to customer feedback, and every stage in between, Typeform has you covered with interactive, customizable forms. Integrations to over 120 apps let Typeform slip seamlessly into your workflow. Best of all, it's super easy: no coding, no onboarding. Oh, and enterprise-grade security to keep all that data safe.
Learn more about Typeform
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Save time and reduce costs with innovations that reimagine your customer relationships.
Service Cloud, the customer service platform for business of all sizes, empowers every service employee from the contact center to the field with innovative tools, unified data, and embedded training needed to deliver world-class customer service that drives customer satisfaction. Across every channel whether its messaging, communities, chat, phone, in-person, or IoT signals, Service Cloud is enabling Trailblazers to deliver human-centric service that is personal, intelligent, and trusted.
Learn more about Salesforce Service Cloud
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
A powerful online CRM system to manage sales & marketing activities for your business. Integrated, highly configurable, easy to use.
Apptivo's online CRM system is a powerful tool to manage your sales, marketing, and much more. CRM sits at the core of Apptivo's integrated suite of business apps, providing a complete suite to tools to gain a 360 view of your customer. Our CRM includes lead management, an opportunity pipeline with intuitive dashboards, and flexible workflow tools including marketing automation. Everything is completely accessible from your Android or iOS device and integrated with Office365 & G Suite.
Learn more about Apptivo
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Powerful, easy to use marketing automation software that helps generate qualified leads and translate marketing spending into revenue.
Adobe Marketo Engage is as a centralized marketing hub for orchestration and execution of cross channel campaigns to acquire, engage, nurture, expand and retain customers, throughout complex buying journeys. Marketo Engage facilitates alignment between marketing and sales team to drive revenue and growth for the organization, with efficiency at scale.
Learn more about Marketo Engage
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Twilio SendGrid is the leading cloud-based email delivery platform, trusted by over 80,000 of the world's fastest-growing brands.
Twilio SendGrid is a leader in customer communications. Our trusted, cloud-based email delivery platform helps marketers and developers send with confidence. We are trusted by over 80,000 global customers, big and small, to drive engagement and growth through their email program.
In addition to our award-winning API, Twilio SendGrid's Marketing Campaigns offers powerful, one-to-many sending, straightforward segmentation, flexible and frustration-free campaign editing and actionable analytics.
Learn more about SendGrid
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Userlike is the leading GDPR-compliant software for messaging and automation that helps businesses transform customer communication.
Userlike boosts customer engagement through chat and messaging.
Chat with your customers via your website, Facebook Messenger, WhatsApp, Telegram and SMS. Connect your chatbot and automate parts of your customer interactions.
Born and hosted in Germany. Userlike keeps your and your customers' data safe with a 100% GDPR-compliant communication solution.
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Interact with customers through webchat, live chat, chatbot, and text messaging, all in one platform.
Engage with customers either on-the-go or within the dashboard to deliver a fantastic customer experience. Interact with customers through webchat, live chat, chatbot, and text messaging, all in one easy-to-use platform. Through text messaging, promotional messages can be sent out individually or in bulk. Respond to every message from multiple channels all from one platform.
Learn more about Birdeye
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Drive satisfaction, expand relationships and ensure long-term loyalty with social customer care | Try Sprout Free
Sprout Social offers powerful social customer engagement solutions for leading agencies and brands including Hyatt, Ogilvy, Leo Burnett, Evernote and Microsoft. Sprout enables brands to simplify social engagement, monitor brand mentions, track hashtags, manage multiple accounts and much more | Try Sprout Free For 30 Days.
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Understand how users behave on your site, what they need, and how they feel, fast.
The slow, manual days of collating data and customer feedback are over. Hotjar is an intuitive, visual way to discover, consolidate, and communicate user needs. It provides digital experience insights that show how users behave and what they feel strongly about, so you can confidently engage your customers at each step of their journey. Trusted by more than one million websites in 180+ countries.
Learn more about Hotjar
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Tango bundles simple technology, great rewards, and expert service to help companies get the most out of their reward programs.
Tango’s mission is simple: We make gift cards easy to send and awesome to receive. By bundling easy-to-use technology, desirable incentives, and expert service, we help companies get the most out of their reward and incentive programs—from customer acquisition to employee engagement. With our leading reward-delivery technology, customers can instantly deliver digital gift cards to their target audiences, maximizing impact and driving real business results.
Learn more about Tango
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Enables companies to increase sales, optimize the customer experience and improve team performance through multi-channel conversations.
Conversion it's Zenvia's Sales Engagement solution that allows small and medium-sized companies to measure, optimize and convert sales opportunities through conversations on multiple channels such as WhatsApp, Instagram and FB Messenger.
Get a complete management of your commercial team with intuitive and real-time dashboards, shared inbox and an Apps Marketplace with dozens of integrations connected through API, such as Paypal, WooCommerce, Shopify and more.
Learn more about Zenvia Conversion
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Yotpo is a leading eCommerce marketing platform with data-driven, integrated solutions for reviews, loyalty, SMS marketing, and more.
Yotpo is a leading eCommerce marketing platform that helps thousands of brands accelerate direct-to-consumer growth. Our single-platform approach integrates data-driven solutions for reviews, loyalty, SMS marketing, subscriptions, and more. Brands with Yotpo are empowered to create smarter, higher-converting experiences that spark and sustain customer relationships. We integrate with the tools you use every day, like Google, Instagram, top eCommerce platforms, and the rest of your tech stack.
Learn more about Yotpo
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
The text messaging service crafted to cut through the noise, so you can connect with customers anytime, anywhere.
Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday communication problems, so you can cut through the noise and connect with customers anytime, anywhere. Text Request is designed to scale with you, from one person handling a few conversations, to thousands of employees sending millions of messages, to custom solutions built on our API. Learn more about how we help busy business leaders like you.
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
