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Repair Pilot has been designed and built to meet the needs of repair businesses. Whether that be watches, jewellery, computers, golf equipment or clocks. Repair Pilot's workflow can drop into any business and can provide almost instant return on investment. Our repair shop software eases the management of repairs, customers and everything in between. Repair Pilot is the perfect repair shop CRM system for anyone looking to have real control over their business. Learn more about Repair Pilot Repair Pilot gives you control of your repair business through simple workflows, automation and realtime reporting. Learn more about Repair Pilot
mHelpDesk is one of the easiest and most powerful solution for your computer repair service business, automating everything from first customer contact all the way to getting paid. We provide our customers with mobile and online tools that are unmatched in performance, reliability, and functionality. We've packed the best tools into one extremely easy-to-use and affordable package that requires no big upfront investment. And we have in-house product experts to get you up and running immediately The fastest, easiest, and highest value Computer Repair Shop Software. Automate everything from first customer contact to getting paid
Founded by an owner of a service company, Kickserv is built with your computer repair business in mind. Starting as low as $59/mo. for a full featured account you can't go wrong. We can build your website with our lead form to pull leads right into Kickserv, automate emails to all of your leads, send promo campaigns to your customers, give estimates, schedule jobs, invoice work, report on your business and integrate to your accounting platform of choice, currently Xero or Quickbooks Easy to use field service software automating your mobile work force. Manage leads, estimates, jobs, invoices & payments. Sync to QB
RepairDesk is a cloud Point-of-Sale software, engineered specifically for small and medium-sized computer, cellphone, watch, jewelry, electronics or any type of repair stores that help techs to better track repair jobs, manage inventory & multiple store locations. Using RepairDesk, a repair store can save more than 1,000 hours a year on critical tasks, and maintain their business to run effectively for more profitable returns. All-in-one repair shop management software featuring repair ticketing, inventory, CRM, invoicing, reporting, payments and more
Robust ticketing and invoicing system, CRM, POS, and marketing platform for repair shops. Robust ticketing and invoicing system, CRM, POS, and marketing platform for repair shops.
We believe that Shop Owners can thrive and ultimately win with the right tools and support. Our purpose is to empower businesses with the tools that enable them grow faster, reduce paper and spreadsheets, and serve their customers better. CellStore connects the various aspects of running a shop together including sales, repairs, customer management, inventory management, reporting and more. There are no limits on number of users, invoices, transactions or tickets! Cloud-based solution that enables businesses to track repair tickets, control inventory, manage customers, and generate sales reports.
WorkTracer is an inexpensive Windows based software package for small to medium sized repair shops. It is very simple to use; your staff will require no special training, just a basic understanding of Windows. As well as streamlining the tracking and management of repairs, the program has a point of sales module which manages sales of merchandise. Price is $240. An inexpensive Windows based software package that tracks and manages repairs and merchandise sales.
Run your store with smart POS software. Whether you need to quickly ring up sales, track inventory, or view sales data and reports- you can get the job done with one simple tool. Run your store with smart POS software. Whether you need to quickly ring up sales, track inventory, or view sales data and reports.
A comprehensive point of sale, repair tracking, and business management solution developed for the retail repair industry. RepairQ focuses on automating your daily operations and is constantly adding features and qualified integrated partners. RepairQ is steadily adding new features like Point of Sale, Ticket and Repair Tracking, Inventory Management, Enhanced Customer Relationship Management, and Business Intelligence Reporting. Try a free demo of RepairQ today or sign up for only $37 a month! RepairQ is the leading cloud-based, end-to-end software for repair shops that is built intentionally for the retail repair industry.
Repair shop software that gives you invoicing, ticketing, point of sale, and recurring invoices. The Most Complete Repair Shop Platform Available. Repair & Ticketing. The heart and soul of a repair shop is the ticketing system - and we know it. Point of Sale (POS/EPOS) Robust Inventory Management. Invoicing/Recurring Invoicing Module. Leads/Estimates Module. Invoicing/Recurring Invoicing Module. Customers & CRM. Customer/Tickets Feedback Module. Customer Loyalty Program. And many more features. Repair shop software that gives you invoicing, ticketing, point of sale, and recurring invoices.
Software for Repair Centers. Computer Repair Shop Software, Mobile Repair shop Software and any kind of repair shop. Repair Tracking CRM. Manage your customer Repairs, print checkin tickets, forms, send sms messages and email to notify customer when ready. Track repairs on the manufacturer and many more. Software for Repair Centers. Computer Repair Shop Software, Mobile Repair shop Software and any kind of repair shop. Repair Trackin CRM
Platform to automate service routines and manage orders effectively in your repair shop. Ticketing & invoicing, CRM. Platform to automate service routines and manage orders effectively in your repair shop. Ticketing & invoicing, CRM.
Full-featured repair and service management software for repair centres to track items they receive for repair or servicing, and for retail stores to track items that they send out for repair or servicing. Standard, enterprise, and lite editions. Includes repair/service orders, sales orders, customers and vendor management, inventory management, technician management. Integrated credit/debit card processing, online repair tracking, QuickBooks, and much more! Full-featured repair and service management software for repair centres to track items they receive for repair or servicing.
Features include parts tracking, POS, repair tracking, asset management, calendar, staff messaging, inventory management, and more. Computer repair solution that helps businesses manage repair assets, inventories, invoicing, appointments, and more.
Service management and repair shop tracking software that provides built-in POS, store inventory management, and employee timeclock. Service management and repair shop tracking software that provides built-in POS, store inventory management, and employee timeclock.
Powerful & flexible Computer Repair Shop solution for any technical department dealing with the repair of office automation equipment. Powerful & flexible Computer Repair Shop solution for any technical department dealing with the repair of office automation equipment.
Want to have your own repair shop app? Repair Spots is the perfect solution to help grow your business with many features to efficiently manage your repair shop. With Repair Spots, you can not only make sales and submit repairs, but also explore a lot of better ways to provide your customers a unique experience . Repair Spots main 3 goals is to be : Easy to use, Organized and quick Repair Spots is the Ultimate Repair shop manager. Repairs Spots gives owners the best tools to help manage there business.
We offer quick and professional online tech support for computer repair, internet problems, security issues and data recovery services We offer quick and professional online tech support for computer repair, internet problems, security issues and data recovery services
Web-based work order and ticketing software for repair shops. Features include barcode support, custom work log, custom printouts, reporting, automatic TXT / Email based on work log entries, unlimited log-ins. Web-based work order and ticketing software for repair shops. Features include barcode support, custom work log and service tags.
Orderry is a b2b SaaS which is specifically designed for service businesses and repair shops. It provides a solid and complete solution covering all their needs and enables them save time and money. Software for service businesses designed to help optimise and automate business processes. Easy-to-use service management software in the cloud All tickets and customers in one place, financial accounting, sales, inventory, SMS notifications. Software for service businesses designed to help optimise and automate business processes.
Open source CRM for repair and service businesses. Features include customer data tracking, work order management, invoicing, and more. Open source CRM for repair and service businesses. Features include customer data tracking, work order management, invoicing, and more.
Business management platform with invoicing, CRM, repair ticketing, POS, and inventory management tools for your computer repair shop. Business management tool that assists with ticket overview, time tracking, job scheduling, billing, and more.
meet Fixco. a smart. innovative. lightning fast. brilliant. powerfull. Repair Management System for your Repair Store. Cloud Based POS System. With Fixco you can Access and Manage your Cell Phone/Computer Store from anywhere with your PC, Mac, iPhone or iPad. Fixco. is developed by repair experts. that actually own a repair stores. Fixco is designed for you to take control over your repairs, assign techniciens, talk to customers, reduce parts and more.. Fixco is an All In One FixCompanion Software Solution for your Repair Business Fixcos inspiring and unique design take you to another
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Repair tracking software that comes with customer management, repair slips printing, photo uploading, and searching capabilities. Repair tracking software that comes with customer management, repair slips printing, photo uploading, and searching capabilities.
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Online system that offers customer directory management, sales reporting, work log management, event planning, and ticket management. Online system that offers customer directory management, sales reporting, work log management, event planning, and ticket management.
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Run your multi-site computer repair shop and automate repair tracking, invoicing, inventory control, and customer interactions. Run your multi-site computer repair shop and automate repair tracking, invoicing, inventory control, and customer interactions.
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Manage your repair shop with this all in one solution. Geared specifically for small, independent shops. Manage your repair shop with this all in one solution. Geared specifically for small, independent shops.
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Manage tickets, invoices, marketing and stock with this free repair shop CRM software. Manage tickets, invoices, marketing and stock with this free repair shop CRM software.
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OpenPro Easy ERP streamlines back-office processes for growing and midsize businesses. It accelerates business work flows, improves data reliability, and offers higher levels of service to customers, suppliers and partners. It provides real-time visibility into key Performance Indicators (KPI) for better, faster decision-making. OpenPro ties together accounting/ERP/CRM/ecommerce applications allowing you to support your entire business with one system. OpenPro Easy ERP software is an ideal full featured solution for small to medium size businesses. Real-time KPI reporting.
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Ideal for small to medium cell phone repair businesses, it is a web-based tool that helps users manage purchase orders, sales & more. Ideal for small to medium cell phone repair businesses, it is a web-based tool that helps users manage purchase orders, sales & more.
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An all-inclusive software to automate your daily operations. Designed thoughtfully for repair businesses. An all-inclusive software to automate your daily operations. Designed thoughtfully for repair businesses.
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Only 10 GBP per Month. Save money & time with our all-in-one app. No special hardware is required; we are fully online and always on. Designed to scale with your growth. Our app is fast, secure, reliable and accessible on Desktop, Tablet & Mobile. Say goodbye to paper, excel sheets and manual processes. Your customers, inventories and orders are now online. Create unlimited customers, inventories and orders. Free 30 day trial available. Registration is fast and simple, no credit card required. Our all-in-one app can help reduce admin time, so you can focus on growing your business. Manage customers, inventories and orders.
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Available in the App store for iOS devices, and Google Play for Android devices, RepairTagger is your repair tracking system. Track your repairs, build your customer database, and get organized! With templated texts and emails, you might never have to call a customer again! Enjoy instant access to a customers repair history, and always know what needs to be worked on first. Repairtagger is your Repair Shop software that is quick to learn, and easy to use.

Computer Repair Shop Software Buyers Guide

What is computer repair shop software?

Computer repair shop software is a tool that helps small and midsize computer repair shops generate and manage repair tickets, track the parts inventory, assign tickets to technicians, and schedule assignments. In addition, the accounting features let you generate invoices, statements, and financial performance reports.

The benefits of computer repair shop software

  • Detailed inventory control: With barcode labels for all items in your inventory, you can easily append the parts and materials used in repairs to the ticket history. The inventory database can then be configured to flag parts that need to be re-ordered.
  • Improved customer service: By assigning ticket numbers and technicians to the work orders, your customers and you could ascertain the current status and history of a job ticket. You will also have access to the entire history of work performed for regular customers. In the case of customers who have multiple devices, each device can have a barcoded ID tag linked to its repair history.
  • Automated accounting and reporting: The accounting database can help you track the automatically generated invoices and statements. This will allow business owners to forecast receivables and other key performance indicators (KPIs) using the easy-to-use reporting features.
  • Customer relationship management (CRM): With a detailed customer database, shop owners can distribute marketing materials and incentive programs to both current and potential customers.

Typical features of computer repair shop software

  • Inventory management: Track and manage the quantity of parts and materials on hand.
  • Repair ticketing: Generate tickets for repair requests and assign these to your technicians.
  • Accounts receivable: Create invoices and statements for work completed.
  • Reporting and analytics: Calculate the performance metrics and generate reports on your shop’s KPIs.
  • Barcode labeling: Manage your inventory by generating adhesive barcode labels for parts and materials.
  • CRM: Keep an up-to-date record of current and potential customers, including past work.

Capterra’s computer repair shop software directory lets you filter by feature(s) to view only those options that meet your business needs, so that you narrow down your software shortlist.

Considerations when purchasing computer repair shop software

  • Field versus in-house service: Although most shops perform the required service in a traditional brick-and-mortar space, many shops employ third-party service technicians to complete the required work at the customer’s location. However, an important consideration is software access for your technicians in the field. This is possible if you choose a cloud-based software that also offers a mobile app.
  • Out-of-the-box industry specificity: While it’s common for computer repair shop software to offer pre-configured features and customized data fields, countless generic business management applications offer features such as inventory control, ticketing, and billing. These generic products, although cost effective, require a lot of customization from the end user.
  • RMA-specific software: If the bulk of your shop’s work is contracted to you by a larger hardware manufacturer, there are specific repair shop apps that will help you manage return merchandise authorizations (RMAs). As these types of transactions are between the shop and the manufacturer, the need for a CRM database may not be a priority.
  • Conversational chatbots will streamline troubleshooting: As conversational chatbot technologies become more affordable for small and midsize businesses, we may likely see computer repair shops integrating this technology into their ticketing systems. Customers will be able to communicate with an intelligent chatbot that will assist them in identifying the source of the issue, schedule service appointments, and check the inventory to ensure that all the parts and materials are available for the scheduled repair.
  • 3D-printed computer parts to eliminate long wait times: The ability to 3D print conductive materials will soon be a reality. As consumers continue to embrace 3D printing technology, small and midsize computer repair businesses will likely integrate the 3D printing of computer parts with the software’s inventory management feature. Printing parts on demand would eliminate the wait times for back-ordered parts and reduce the repair ticket completion times (as well as inventory costs).