15 years helping Singaporean businesses
choose better software

Call Tracking Software

Call Tracking software makes it easy to measure the effectiveness of online and offline campaigns. Know the source of your phone leads instantly and track which ads, channels, and campaigns result in the most phone leads. Call tracking applications provide dynamic phone numbers to help you measure the ROI of all your digital marketing efforts. Businesses and agencies in search of Call Tracking software may also be interested in Sales Force Automation software, Campaign Management software, Reporting software, Call Center software, and Lead Management software.

Singapore Show local products
Complete cloud phone system that is easy to set up and easy to manage.
RingEX is a cloud-based business communications system with enterprise-grade voice, fax, text, online meetings, conferencing, and collaboration. With RingEX, you can easily connect your office, remote and mobile employees under one phone system, regardless of their location. Unlike expensive, conventional phone systems, RingCentral MVP is purchased, activated, set up, and managed online, which means we manage it and you use it. Learn more about RingCentral MVP

Features

  • Call Routing
  • Keyword Tracking
  • CRM
  • Conversion Tracking
  • IVR/Voice Recognition
  • Caller ID
  • Call Transcription
  • Voice Mail
  • Computer Telephony Integration
  • Call Monitoring
Nextiva is a Unified CXM company that provides AI-powered customer experience solutions.
Nextiva connects businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021. Discover more at www.nextiva.com. Learn more about Nextiva

Features

  • Call Routing
  • Keyword Tracking
  • CRM
  • Conversion Tracking
  • IVR/Voice Recognition
  • Caller ID
  • Call Transcription
  • Voice Mail
  • Computer Telephony Integration
  • Call Monitoring
EngageBay is a simple, affordable all-in-one marketing, sales and service CRM software to acquire, engage, nurture, close leads.
EngageBay is a simple, affordable, all-in-one marketing, sales and service CRM software built for small businesses and startups to acquire, engage, nurture web visitors and convert them to happy customers. Acquire leads through lead generation forms and popups, engage web visitors through beautiful landing pages, nurture them through engaging emails, and automate your marketing funnel through marketing automation - all from one easy to use platform. Learn more about EngageBay CRM

Features

  • Call Routing
  • Keyword Tracking
  • CRM
  • Conversion Tracking
  • IVR/Voice Recognition
  • Caller ID
  • Call Transcription
  • Voice Mail
  • Computer Telephony Integration
  • Call Monitoring
GoTo makes IT and business communicatiosn easy so its customers can do what matters most.
We built the GoTo Connect platform to help your business grow. It’s the ideal cloud-based phone system and customer engagement software to modernize your communications, centralize your interactions and effortlessly elevate your customer experiences. It’s easy to deploy and manage with an intuitive interface that anyone can master, along with unmatched support whenever you need it.​ GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail. Learn more about GoTo Connect

Features

  • Call Routing
  • Keyword Tracking
  • CRM
  • Conversion Tracking
  • IVR/Voice Recognition
  • Caller ID
  • Call Transcription
  • Voice Mail
  • Computer Telephony Integration
  • Call Monitoring
Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
NICE CXone is a cloud platform with native applications for ACD/IVR, omnichannel routing, workforce engagement management, knowledge management, digital and self-service channels, interaction analytics, and AI models for automation and continuous improvement. With NICE CXone, organizations can orchestrate every type of interaction—from voice and digital messaging to chatbots and social media—and deliver AI-driven experiences with Enlighten, proprietary AI developed specifically to optimize CX. Learn more about NICE CXone

Features

  • Call Routing
  • Keyword Tracking
  • CRM
  • Conversion Tracking
  • IVR/Voice Recognition
  • Caller ID
  • Call Transcription
  • Voice Mail
  • Computer Telephony Integration
  • Call Monitoring
CallHippo is an Easy to Use Phone System while providing world-class support. It can be setup Instant and provide advanced reporting.
CallHippo is a modern business phone system that helps you connect with your customers. CallHippo is easy-to-use while offering robust functionality with advanced features like Power Dailer and Automatic call distribution. Our Extensive reporting and seamless integrations empower sales and service teams to have effective conversations with customers. Providing World-Class support 24*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide. Learn more about CallHippo

Features

  • Call Routing
  • Keyword Tracking
  • CRM
  • Conversion Tracking
  • IVR/Voice Recognition
  • Caller ID
  • Call Transcription
  • Voice Mail
  • Computer Telephony Integration
  • Call Monitoring
Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500.
Agile CRM Call Recording - Make, receive, record, and analyze calls without leaving your CRM. With Agile¿s built-in call recording and advanced telephony capabilities, you can say goodbye to partial recollection of telephone calls, improve sales performance, and always stay on top of your customer and prospect relationships. Learn more about Agile CRM

Features

  • Call Routing
  • Keyword Tracking
  • CRM
  • Conversion Tracking
  • IVR/Voice Recognition
  • Caller ID
  • Call Transcription
  • Voice Mail
  • Computer Telephony Integration
  • Call Monitoring
Dialpad Ai modernizes communication technology, putting voice, messaging, meetings, and video on any device.
For companies looking to connect everyone, no matter where they are, Dialpad Ai offers One Beautiful Workspace for all conversations that brings your team together on one app to manage calls, texts, voicemail, chat and meetings from a single device. Admins can free up precious IT resources by rolling out an enterprise grade business communications system in just minutes, and ensuring universal adoption across the entire workforce, regardless of location or device. Learn more about Dialpad

Features

  • Call Routing
  • Keyword Tracking
  • CRM
  • Conversion Tracking
  • IVR/Voice Recognition
  • Caller ID
  • Call Transcription
  • Voice Mail
  • Computer Telephony Integration
  • Call Monitoring
Five9 is a leading provider of cloud contact center software, empowering agents, enhancing CX, and exceeding expectations.
Five9 is an industry-leading provider of cloud contact center solutions for more than 2,500 customers worldwide, facilitating billions of customer engagements annually. The Five9 Intelligent CX Platform provides end-to-end solutions with digital engagement, analytics, WEM, and AI to enable businesses to deliver joyful CX, increase agent productivity and deliver tangible business results. Learn more about Five9

Features

  • Call Routing
  • Keyword Tracking
  • CRM
  • Conversion Tracking
  • IVR/Voice Recognition
  • Caller ID
  • Call Transcription
  • Voice Mail
  • Computer Telephony Integration
  • Call Monitoring
Twilio is a trusted and reliable partner for businesses looking to improve their communication capabilities.
Twilio is the world's leading cloud communications platform that enables businesses to build, scale, and operate their own customized communication solutions. Its flexible platform, powerful tools, and global infrastructure make it easy for businesses to create customized solutions that meet their unique needs and help them connect with customers in a meaningful way. Learn more about Twilio

Features

  • Call Routing
  • Keyword Tracking
  • CRM
  • Conversion Tracking
  • IVR/Voice Recognition
  • Caller ID
  • Call Transcription
  • Voice Mail
  • Computer Telephony Integration
  • Call Monitoring
With Aircall’s advanced call monitoring and coaching functionality, you can correct agent mistakes and improve your calls.
Aircall’s call center analytics feature makes it easy for you to monitor the performance of your agents, either individually or as a team. Custom filter your team’s call center metrics to suit your needs. Join 17,000+ companies that trust Aircall to strengthen their customer and prospect relationships with first-class phone features like: SMS, advanced call routing, IVR, analytics, power dialer, call tagging, and other collaborative features. Learn more about Aircall

Features

  • Call Routing
  • Keyword Tracking
  • CRM
  • Conversion Tracking
  • IVR/Voice Recognition
  • Caller ID
  • Call Transcription
  • Voice Mail
  • Computer Telephony Integration
  • Call Monitoring
CloudTalk is a cloud-based phone system for support and sales teams. We make calling easy and fun! Get your FREE trial today!
Maximize your agent's potential with CloudTalk's powerful Call Tracking solution! Embrace the future of calling with Next Generation Business Calling Software designed for data-driven teams. Benefit from AI-Powered conversational intelligence, Call Tracking features, the market's largest number coverage (160+ countries), exceptional call-quality and save up to 3 minutes per each call. Trusted by 2,500+ companies like DHL, Revolut, Mercedes-Benz and Glovo. Start your FREE 14-day trial Learn more about CloudTalk

Features

  • Call Routing
  • Keyword Tracking
  • CRM
  • Conversion Tracking
  • IVR/Voice Recognition
  • Caller ID
  • Call Transcription
  • Voice Mail
  • Computer Telephony Integration
  • Call Monitoring
CallSource helps marketers to prove the lift and value of their campaigns by tracking every call back to what drove them to convert.
Level up your marketing channels - automatic online and offline call tracking. Keyword level dynamic number insertion with the most accurate analytics available. Businesses who want to improve their marketing by optimizing ads, campaigns, keywords, and their content can thrive with our digital marketing solutions. Learn more about CallSource

Features

  • Call Routing
  • Keyword Tracking
  • CRM
  • Conversion Tracking
  • IVR/Voice Recognition
  • Caller ID
  • Call Transcription
  • Voice Mail
  • Computer Telephony Integration
  • Call Monitoring
RingCentral Contact Center solution delivers omnichannel capabilities that let customers decide how they want to engage with you.
RingCentral Contact Center cloud solutions and call center software, specifically designed for 10+ users, delivers powerful, omnichannel capabilities that let customers decide how they want to engage with you. With its comprehensive feature set, you can resolve issues faster and more effectively and increase customer loyalty. Highlights include advanced skills-based routing; queuing and distribution; agent and supervisor capabilities; analytics and reporting; third-party integrations. Learn more about RingCentral Contact Center

Features

  • Call Routing
  • Keyword Tracking
  • CRM
  • Conversion Tracking
  • IVR/Voice Recognition
  • Caller ID
  • Call Transcription
  • Voice Mail
  • Computer Telephony Integration
  • Call Monitoring
Track, analyze, and close more deals. JustCall's Call Analytics software turns your amateur agents into seasoned experts.
JustCall's Call Analytics software turns your amateur agents into seasoned exp. Use the learnings from call analytics to make data-driven decisions, improve sales tactics and ultimately close more deals. Sign up and get a 14-day free trial. Pro plans starts at $49 per month. Learn more about JustCall

Features

  • Call Routing
  • Keyword Tracking
  • CRM
  • Conversion Tracking
  • IVR/Voice Recognition
  • Caller ID
  • Call Transcription
  • Voice Mail
  • Computer Telephony Integration
  • Call Monitoring
CallRail's Call Tracking helps you understand what makes your phone right and personalize inbound call experiences.
CallRail's Call Tracking makes it easy for businesses of all sizes to turn more leads into better customers. Serving more than 200,000 businesses and integrating with leading marketing and sales software, our Call Tracking and analytics solutions helps you understand what makes your phone ring and which ad, campaign, or search term got their attention before you pick up the phone. Learn more about CallRail

Features

  • Call Routing
  • Keyword Tracking
  • CRM
  • Conversion Tracking
  • IVR/Voice Recognition
  • Caller ID
  • Call Transcription
  • Voice Mail
  • Computer Telephony Integration
  • Call Monitoring
Close is the all-in-one sales engagement CRM with built-in calling to help startups and small businesses turn leads into revenue.
Close is the best sales CRM with built-in calling and SMS tools, designed to help SMBs and startups turn leads into revenue. Close lets you email, call, and text your leads from one inbox, all without add-ons. Packed with productivity tools like predictive dialer, power dialer, VoIP, SMS automation, and more sales enablement tools, you'll reach more leads, follow up more often and grow revenue fast. Learn more about Close

Features

  • Call Routing
  • Keyword Tracking
  • CRM
  • Conversion Tracking
  • IVR/Voice Recognition
  • Caller ID
  • Call Transcription
  • Voice Mail
  • Computer Telephony Integration
  • Call Monitoring
Call Tracking Software that tracks all inbound and outbound calls, increases sales, and analyzes metrics with ease.
LeadSquared’s Call Tracking Software integrates perfectly with CallTrackingMetrics to improve caller experience and track all inbound and outbound calls. Capture all inbound phone calls and voicemails, directly make outbound calls, avoid lead duplication, maintain call logs and reports, route incoming calls to the right agents, and more. Monitor the number of calls received, outbound calls made, missed calls, calls that led to conversions, average time spent, etc. Learn more about LeadSquared

Features

  • Call Routing
  • Keyword Tracking
  • CRM
  • Conversion Tracking
  • IVR/Voice Recognition
  • Caller ID
  • Call Transcription
  • Voice Mail
  • Computer Telephony Integration
  • Call Monitoring
Groove is the first sales engagement platform to enable sales leaders to make sales strategy actionable.
Groove is a market-leading sales engagement platform that enables sales leaders to execute their strategy in a smart, adaptive way. With Groove, revenue leaders can use automation to do more with less, driving greater efficiency and effectiveness across the customer lifecycle. Groove enables more than 75,000 users at ADP, Uber, iHeartMedia, Capital One, and other large enterprises to be more efficient and effective. Learn more: www.groove.co Learn more about Groove

Features

  • Call Routing
  • Keyword Tracking
  • CRM
  • Conversion Tracking
  • IVR/Voice Recognition
  • Caller ID
  • Call Transcription
  • Voice Mail
  • Computer Telephony Integration
  • Call Monitoring
Calabrio ONE is an fully integrated workforce optimization solution for a comprehensive customer engagement strategy.
Calabrio is a trusted ally to leading brands. The digital foundation of a customer-centric contact center, the Calabrio ONE workforce performance suite helps enrich and understand human interactions, empowering your contact center as a brand guardian. We maximize agent performance, exceed customer expectations, and boost workforce efficiency using connected data, AI-fueled analytics, automated workforce management and personalized coaching. Only Calabrio ONE unites workforce optimization (WFO), agent engagement and business intelligence solutions into a true-cloud, fully integrated suite that adapts to your business. Learn more about Calabrio ONE

Features

  • Call Routing
  • Keyword Tracking
  • CRM
  • Conversion Tracking
  • IVR/Voice Recognition
  • Caller ID
  • Call Transcription
  • Voice Mail
  • Computer Telephony Integration
  • Call Monitoring
CTM lets you track & attribute leads, from any source, giving you data to confidently make marketing decisions & increase conversions.
CallTrackingMetrics is a global conversation analytics provider giving marketers data to make confident strategy decisions. With just one line of (easy to implement) code we uncover analytics for all the conversations and leads that matter to you. Capture the true volume of the leads you’re driving and start reporting on the quality of conversations passed from marketing to sales. Track & attribute leads, from any source, for actionable data to increase revenue driving conversions. Learn more about CallTrackingMetrics

Features

  • Call Routing
  • Keyword Tracking
  • CRM
  • Conversion Tracking
  • IVR/Voice Recognition
  • Caller ID
  • Call Transcription
  • Voice Mail
  • Computer Telephony Integration
  • Call Monitoring
Empowering human connection through telecommunication
At 800.com, we're dedicated to helping businesses connect with their customers. As a leading provider of toll-free phone numbers, vanity phone numbers, and call software, we make it simple for companies to reach their customers anywhere in the world. Our mission is to empower human connection through telecommunication. We provide an easy-to-use platform for anyone to find and register a memorable toll-free vanity phone number. Plus, with our platform, you can manage all of your numbers in one Learn more about 800.com

Features

  • Call Routing
  • Keyword Tracking
  • CRM
  • Conversion Tracking
  • IVR/Voice Recognition
  • Caller ID
  • Call Transcription
  • Voice Mail
  • Computer Telephony Integration
  • Call Monitoring
Liine simplifies & improves how healthcare practices acquire new patients. Turn more inquiries into revenue with NO manual data entry.
Built just for healthcare practices, Liine captures accurate insights from 100% of your new patient calls and forms with ZERO manual data entry. Effortlessly track staff performance, marketing attribution, reasons NOT booked, booking rates, treatments requested, and much more. While other platforms guess, Liine knows. Liine also automates speed-to-lead for online forms. Automatically connect with web leads in seconds and increase scheduled appointments up to 900%. Learn more about Liine

Features

  • Call Routing
  • Keyword Tracking
  • CRM
  • Conversion Tracking
  • IVR/Voice Recognition
  • Caller ID
  • Call Transcription
  • Voice Mail
  • Computer Telephony Integration
  • Call Monitoring
Singapore Local product
Cloud-based business phone system with call automation, auto-dialer and call tracking for SMBs.
Novocall helps businesses attribute their leads to the source marketing campaign. Attribute your inbound calls to specific marketing campaigns and get real-time data tracking and analytics. Track your entire customers¿ journey with our powerful multi-channel attribution. Optimize campaigns and drive more conversions. Integrates with CRM you¿re already using. Getting started is easy. Trusted by 2,000+ companies worldwide. Learn more about Novocall

Features

  • Call Routing
  • Keyword Tracking
  • CRM
  • Conversion Tracking
  • IVR/Voice Recognition
  • Caller ID
  • Call Transcription
  • Voice Mail
  • Computer Telephony Integration
  • Call Monitoring
Mango Voice is an enterprise-grade VoIP phone system based in the cloud.
Mango Voice is an enterprise-grade VoIP business phone system based in the cloud especially designed for phone systems needs of small and medium businesses. Whether you are at the office or on the go, Mango gives you the tools you need to engage customers on a whole new level. Best VoIP phones for small business! Learn more about Mango Voice

Features

  • Call Routing
  • Keyword Tracking
  • CRM
  • Conversion Tracking
  • IVR/Voice Recognition
  • Caller ID
  • Call Transcription
  • Voice Mail
  • Computer Telephony Integration
  • Call Monitoring