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Great customer service starts with better help desk software. Win more customers by providing excellent customer service with LiveAgent Learn more about LiveAgent
LiveAgent can help you integrate an inbound call center functionality into an all-in-one multi-channel help desk solution. Centralize phone calls from your website or landline into a single place. Choose your VoIP provider, connect unlimited SIP trunks and local numbers, route and record calls. With LiveAgent, providing world-class customer service is easy. Start your free trial, no credit card required. Learn more about LiveAgent

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution
Build an IVR system to precisely route calls using speech recognition and DTMF tones, update on demand and pay-as-you-go pricing. Learn more about Twilio
Twilio APIs let you update your phone menu on demand, with full control of your phone tree and routing logic. Create custom greetings, collect speech and DTMF input, and route callers to the best available agent, all with pay-as-you-go pricing. Learn more about Twilio

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution
Build self-service menus and flows for voice, email, chat and texts using an intuitive drag-and-drop designer you can easily control. Learn more about Genesys Cloud CX
Build self-service menus and flows for voice, email, chat and texts using an intuitive drag-and-drop designer that you can easily control. The Genesys Cloud (formerly PureCloud) IVR features includes versioning, holiday and emergency schedules, prompts, and automatic speech recognition in dozens of languages. You can even utilise natural language processing to provide conversational self-service. Improving the IVR experience has never been easier! Learn more about Genesys Cloud CX

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution
LiveVox is a next-generation contact center platform integrating omnichannel communications, CRM, Practical AI, and WFO in one solution Learn more about LiveVox
LiveVox’s Advanced IVR System maximizes each customer call opportunity by accessing unified customer data from LiveVox’s CRM. Their IVR modules enable extended self-service and intelligent routing while using AI to capture customer profile information and self-submitted data to drive customers through the best flows. All customer information captured during IVR interactions is seamlessly presented on agent screens upon connection to help agents serve customers faster and more efficiently. Learn more about LiveVox

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution
contactSPACE is a powerful contact centre software solution featuring an intuitive IVR module. Learn more about contactSPACE
contactSPACE is an all-in-one contact centre software solution featuring a powerful self-service IVR module. Deliver a seamless customer experience, providing information, routing calls, and even taking PCI-compliant payments, all without the need to speak to an agent. Unlock incredible agility - contactSPACE IVR can be created and optimised on the fly, with no need to rely on external support. Learn more about contactSPACE

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution
Zendesk offers a fully integrated call center built right into its support platform.
Zendesk offers a fully integrated call center built right into its support platform. Agents can handle calls in the same workspace as all other channels. This cloud based support platform gives them full context on customer history to help resolve the most complex and urgent issues faster. Teams that use Zendesk see a 20% reduction in support costs and a 27% increase in agent productivity. If you already have a call center, you can seamlessly integrate it with an API connection to our help desk. Learn more about Zendesk Suite

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution
Complete cloud phone system that is easy to set up and easy to manage.
RingCentral MVP is a cloud-based business communications system with enterprise-grade voice, fax, text, online meetings, conferencing, and collaboration. With RingCentral MVP, you can easily connect your office, remote and mobile employees under one phone system, regardless of their location. Unlike expensive, conventional phone systems, RingCentral MVP is purchased, activated, set up, and managed online, which means we manage it and you use it. Learn more about RingCentral MVP

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution
Talkdesk is an enterprise cloud contact center platform that empowers companies to make customer experience a competitive advantage.
Talkdesk Enterprise Contact Center Platform empowers companies to make customer experience a competitive advantage. With enterprise class performance, consumer-like ease of use and robust IVR capabilities, Talkdesk easily adapts to the evolving needs of sales and support teams and their end-customers, resulting in increased customer satisfaction, productivity and cost savings. Over 1,400 innovative enterprises around the world rely on Talkdesk to power their customer interactions. Learn more about Talkdesk

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution
GoToConnect combines Jive's VoIP phone systems with GoToMeeting's video conferencing into one simple, reliable and flexible solution.
GoToConnect (formerly Jive) combines cloud VoIP phone systems with GoToMeeting's web, audio and video capabilities into one simple, flexible solution. Users can meet, talk, and collaborate via web browser, desktop application, or desk phone with features ranging from virtual voicemail, and call forwarding, to secure video conferencing and screen sharing. For as low as $19.95 a month, GoToConnect eliminates the hassle and expense of managing multiple collaboration solution providers. Learn more about GoTo Connect

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution
Bitrix24 #1 free business phone system and CRM in one used by 8 million businesses worldwide
Bitrix24 #1 free business phone system and CRM in one. Inbound and outbound calls, IVR, telemarketing, robocalling, voice mail, call recording, call routing, domestic and international phone number rental. Used by over 8 million businesses worldwide! Learn more about Bitrix24

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution
Reduce costs and improve customer satisfaction. Enable callers to quickly get results - through self-service or live-agent assistance.
NICE CXone Interactive Voice Response software system (IVRS) is voice self-service that accelerates resolution, improves routing and cuts costs with automation. It leverages natural speech to collect caller information and determine optimal handling for an improved customer experience. CXone IVR offers centralized administration enabling immediate response to dynamic business conditions and customer journey optimization. Learn more about NICE CXone

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution
Cloud Contact Center with Practical AI - Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations.
Five9 Intelligent Virtual Agent (IVA) leverages conversational AI technology to deliver answers to common questions. Five9 IVA helps businesses with high call volumes augment their agent teams with a digital workforce to handle routine inquiries. With Five9 IVA you can build self-service applications that use the most powerful conversational AI engines. Learn more about Five9

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution
CallHippo is an Easy to Use Phone System while providing world-class support. It can be setup Instant and provide advanced reporting.
CallHippo is a modern business phone system that helps you connect with your customers. CallHippo is easy-to-use while offering robust functionality with advanced features like Power Dailer and Automatic call distribution. Our Extensive reporting and seamless integrations empower sales and service teams to have effective conversations with customers. Providing World-Class support 24*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide. Learn more about CallHippo

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution
Stop wasting your team's precious call time doing something an IVR menu can handle better.
Stop wasting your team's precious call time doing something an IVR menu can handle better. Aircall's instant IVR solution allows you to quickly set up your ideal welcome message and call routing options with an easy-to-use drag and drop admin interface. Join 14,000+ companies that trust Aircall to strengthen their customer relationships with first-class call center features like: SMS, advanced call routing, analytics, call coaching, live feed, and other collaborative features. Learn more about Aircall

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution
Complete self-serve communication platform offering a Hosted Phone Solution and SIP Trunking with a Pay-as-You-Go pricing.
VoIP.ms is a Canadian voice-over-internet protocol (VoIP) bring-your-own-device provider headquartered in Canada. VoIP.ms provides a vast range of standard telephony features, as well as enhanced communication features to simplify both business and residential communications such as local DID numbers in 60+ countries. It offers Free Porting across US and Canada for local & toll-free DIDs with termination (outgoing calls) in over 125 countries across the globe. Learn more about VoIP.ms

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution
CloudTalk is a cloud-based phone system for support and sales teams. We make calling easy and fun! Get your FREE trial today!
CloudTalk is a premier phone system with smart, easy-to-setup IVR. Over 2,500 businesses — including DHL, Yves Rocher and Glovo — rely on CloudTalk for its superior call quality and unparalleled range of features. Make things easier for your sales and customer support teams with 70+ advanced calling features, including a sophisticated yet easy-to-use call flow designer. It’s the perfect phone system for mid-sized companies looking to grow. Try a 14-day trial, absolutely FREE. Learn more about CloudTalk

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution
8x8 is the global leader in cloud communications and has transformed more than 47,000 businesses in over 100 countries.
8x8s Virtual Office unified communications platform enables companies of all sizes with company-wide private chat, presence detection, softphones, web conferencing, video, Apple and Android mobile apps to improve collaboration on any device, anywhere. 8x8 Virtual Office integrates with leading business solutions such as Salesforce, Zendesk and NetSuite. Delivered in the cloud, sets up in minutes and is easily managed from any device. Learn more about 8x8 X Series

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution
Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling & texting.
Better Sales, Made Simple. Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling and texting for Hubspot, SalesForce, Zoho, Pipedrive, and leading CRMs. Supercharge your CRM into an automated sales machine with intelligent autodialing, seamless CRM integration, and Enterprise phone service. Start making calls in 3 minutes with no hardware and a 100% free trial. Learn more about Kixie PowerCall

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution
Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
Interactive Voice Response (IVR). Press 1 for Sales, Press 2 for... Ringover's key-based call routing allows you to efficiently direct your callers to the exact department or employee they are trying to reach or enable the caller to hear messages with the information they require such as office hours, FAQs and contact details. Integrate and make calls from your CRM. From only £17 per month. Learn more about Ringover

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution
Workiz provides an easy-to-use platform that allows service pros to manage their scheduling, invoicing, payment processing, and more.
Tired of managing your field service business with a bunch of different tools? Workiz is the leading all-in-one field service management platform for growing businesses. It's designed by and for field service professionals, so you can trust it. More than 110,000 pros in North America use it. Workiz gives you all the tools you need to streamline operations and increase revenue. Book a free demo: https://link.workiz.com/gartner Start a free trial: https://link.workiz.com/gartner-org Learn more about Workiz

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution
RingCentral Call Centre delivers omnichannel capabilities that let customers decide how they want to engage with you.
RingCentral Call Centre, specifically designed for 10+ users, delivers powerful, omnichannel capabilities that let customers decide how they want to engage with you. Provision, manage, and gain insights anywhere with advanced administrative and analytics tools. Initiate instant employee moves, adds, and changes, even when you¿re on the go. Simplify multi-site and number management and get a visual view of your IVR for easier editing. Learn more about RingCentral Contact Center

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution
Boost sales team productivity 4x with our top-rated Power Dialing and Sales platform. Blend phone/email/SMS and close deals faster.
PhoneBurner is for OUTBOUND CALL CENTERS. Increase Your Outbound Sales In 15-Minutes Guaranteed! We're so confident you'll increase outbound sales using our power dialer, you can use our full product for FREE without a credit card! Here's why we're confident: 1) Dial leads 4X faster 2) No-pause dialing for fewer hang-ups 3) Instantly leave voicemails & emails 4) 15 minute setup - use any computer & phone 5) #1 feature set and ease of use! Learn more about PhoneBurner

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution
Making business communications feel as natural as communicating with friends.
At MessageBird we believe that communicating with a business should feel as natural as communicating with a friend. That's why we are on a mission to modernize and simplify the overcomplicated space of customer communication. As the only leading cloud communications platform with its own telecommunications carrier infrastructure, our SMS, Voice and Conversations APIs continue to revolutionize company-customer interactions, making contact easier, more efficient and accessible than ever before. Learn more about MessageBird

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution
UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps.
UJET is an enterprise-grade platform, ideal for companies with 50+ agents, that provides modern cloud contact center software with phone, chat and in-app support and leading innovation in smartphone technology for a superior customer and agent experience. The UJET platform delights end-users with anytime, anywhere access and elevates agent performance through context-aware solutions for voice, chat, image, video, and text. The UJET platform is enterprise-grade, SOC2 Type II and HIPAA compliant. Learn more about UJET

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution
Virtual phone system for businesses with inbound and outbound calls, CRM integrations, virtual phone numbers, SMS and more
Toky is a full-featured Business Phone System that allows your customers and team to communicate seamlessly using the internet. With virtual phone numbers from around the world, make yourself available no matter where your company is based. Integrations with major CRM and other business tools not only will allow you to get in touch with your contacts with a single click, but also log details of every call you make. With features including Call recordings, Voicemails, SMS, Speech to Text and more Learn more about Toky

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution
With JustCall you can activate IVR systems to create an interactive menu for your customers and minimize call load and escalations.
JustCall's multi level IVR helps you resolve customer queries on the first call. Easily set up IVR flows to allow inbound callers to be self-guided to the correct team. Justcall's advanced IVR capabilities optimize your team's efficiency. Switch to a single platform for all your customer communication and workflow automation needs. Set up in 5 minutes. Get started at just $30 per month. Sign up and get a 14-day free trial. Learn more about JustCall

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution
No matter your business communication requirement, Acefone has you covered with its bespoke cloud telephony solutions.
Automate your call center and handle calls seamlessly with Acefone’s cloud-hosted IVR system. Greet inbound callers with a virtual receptionist and direct them to the right department always. Design your IVR with multiple levels and configure each one with a highly-customized menu and call flow structure. Start your 14-day FREE trial today. Learn more about Acefone

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution
Leading provider of AI-powered omnichannel cloud contact center software.
Bright Pattern provides the simplest and most powerful AI-powered omnichannel contact center software and omnichannel QM that can be deployed quickly and nimbly by business users without costly professional services. Bright Pattern allows companies to offer an effortless and personal customer experience across voice, text, chat, email, video, messengers, and bots. Learn more about Bright Pattern

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution
Conversation analytics with built-in lead management including smart routing, IVRs, & advanced workflows for efficient communications.
CallTrackingMetrics is a global conversation analytics provider giving marketers data to make confident strategy decisions. Over 100,000 users, including The Washington Post, Verizon Connect, and ServiceMaster, rely on CTM to make data-driven advertising decisions. CTM integrates with core tools like Google Ads and Analytics, Hubspot, Salesforce, Zoom, and Facebook. Intelligent lead management built-in with smart routing, IVRs, and advanced workflows for efficient customer communications. Learn more about CallTrackingMetrics

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution
Easily create IVR projects using our drag & dop designer!
Auto-attendant, Customer Satisfaction surveys, Call back, Agent Management tools, IVR outbound automatic campaigns... these are just some examples of what you can build with our Cally Square IVR Designer! Furthermore Cally Square is integrated with TSS and ASR technologies like iSpeech, Google, AWS Polly, Lumenvox and Tilde. You can create various speech-enabled services and improve customer experience! Learn more about XCALLY

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution
Most affordable complete CRM on the market. One time $99 cost per user. Very easy to use with optional add-ons for a tailored package
We think VoIP pricing should be simple. With InfoFloTalk you pay just $29.99 per line and get UNLIMITED extensions. We are the only VoIP provider on this list who charges per line and not per extension. No hidden costs, no gimmicks. If you are currently paying per extension then you are overpaying. Sure, you could work with a bigger VoIP provider, but bigger doesn¿t mean better. No one can match us head on when it comes to our superior technology or customer-first pricing model. Pay per line Learn more about InfoFlo

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution
Lifesize delivers audio, web, and video conferencing with the ability to easily record and share meetings all from one application.
Lifesize combines best-in-class, cloud-based video conferencing services with integrated equipment to help you present your business in the best light. Recognized as a Meeting Solutions Visionary by Gartner and as Frost & Sullivans Cloud Video Conferencing Vendor of the Year, Lifesize leads the industry in customer satisfaction with the worlds first 4K video conferencing solution and 4K service architecture. Lifesize sets a new standard for video collaboration. Learn more about Lifesize

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution
Ameyo Voice to help you connect with your customers. Experience unmatched call quality, intelligent routing and advanced voice features
Ameyo is an Omnichannel Customer Engagement Suite that enables enterprises deliver omnichannel customer experience. Ameyo's contact center software also enables customers to go remote. With Ameyo Mobile Agent App the supervisors can easily monitor remote Agent KPIs in real-time and the Agents can manage inbound & outbound calls over PSTN or WebRTC, just from a Smartphone. Other Mobile App features - Predictive Dialers, CTI integration, Callbacks, Dispositions. Available on Cloud & On-premise. Learn more about Ameyo

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution
Call tracking solution that helps businesses record phone conversations, gauge lead quality, track caller activities, and more.
Convirza is the first enterprise call tracking and call optimization platform. We combine traditional call tracking with the powerful analysis of phone calls. Convirza uses speech recognition technology and sophisticated algorithms to gauge lead quality, measure conversions and take action with fully-baked marketing automation. We help sophisticated marketers make better decisions, improve close rates and increase revenue. Learn more about Convirza

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution
NewVoiceMedia is the leading provider of cloud contact center software and IVR for Salesforce, providing 99.999% reliability worldwide.
NewVoiceMedia is the leading provider of cloud contact center software for Salesforce, giving sales and service organizations the ability to instantly connect their agents to prospects and customers over the phone. Interactive Voice Response (IVR) system interacts with callers, gathers information, and routes calls to the appropriate recipient. Callers can be provided with self-service options as well as the ability to request a call back while retaining their place in the queue. Learn more about Vonage Contact Center

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution
FluentCloud is a cloud based business phone system that focuses on being more affordable for your business and improving reliability.
With FluentStreams IVR Auto Attendant feature, you can customize greetings, menu directory, and forward callers to the appropriate person or department. Instead of having receptionists managing all inbound calls, the Auto-Attendant can direct your customers to the information, individual, or team they request. FluentStream offers dynamic cloud-based technology for all businesses, bringing the best performance. Learn more about FluentStream

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution
Emerging market's first full-stack customer engagement platform helping 6k+ firms improve customer conversations. Think CPaaS, omnichannel contact center and chat AI in a bundle
Exotel is a full-stack customer engagement platform especially in the emerging markets helping you connect multiple channels and data that come with each to digital mediums - apps, web UI, desktop - for seamless, contextual, and intelligent conversations. All of this is offered under one communication umbrella. Exotel's mature cloud platform consists of communication APIs, omnichannel contact center (Ameyo) & conversational AI platform(Cogno AI) capabilities. Incorporated in 2011, Exotel powers 40 million engagements every day for over 6000 companies in India, SEA, Middle East, and Africa (think Ola, GoJek, Tokopedia & DHL). Learn more about Exotel

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution
Cloud Contact Center Software deployed instantly. Full API based. CRM plugins. Connect real or virtual agents.
ZIWO is an Omnichannel Cloud Contact Center Software (CCAAS) that provides a straightforward solution for companies to talk to their clients over the Phone, WhatsApp, SMS... ZIWO has readymade plugins with most CRM and is integrable with any app, thanks to an open API architecture. ZIWO connects 145 countries globally, including the GCC, so that users can instantly expand their reach in new geographies. Learn more about ZIWO

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution
Innovative, reliable, easy-to-use, and quick-to-deploy all-in-one cloud contact center solution on the market.
wolkvox is the most innovative, reliable, easy-to-use, and fast to implement all-in-one cloud contact center solution on the market, delivering its service in the SaaS model. Its omnichannel predictive dialer, speech analytics, intelligent routing, and a graphic interface (wolkvox Studio) to develop voice routing, interactions, and chat stand out. Its variable expense model adjusted to operational fluctuations and constant innovation. Learn more about wolkvox

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution
Auto dialer, Voice Broadcasting, Cloud PBX, CRM, DIDs, Videoconference. Collaborating with your customers and teams becomes easier!
Hosted VoIP Business Phone Services and More Kavkom business cloud hosted solutions help enterprises serve their customers better and increase sales with mobile and flexible solutions that allow do business faster, anywhere, anytime. From hosted VoIP business phone services and cloud-based call center software to unified communications, our services are easy to use, advanced, reliable and tailor-made. Collaborating with your customers and your teams becomes easier! Learn more about Kavkom

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution
Squaretalk is a versatile cloud communications platform that empowers your sales and support teams to work effectively from anywhere.
Squaretalk is a versatile and secure CPaaS with automations and integrations made simple. So simple, you’ll have time for the other parts of your business. Affordable, scalable and easy-to-use communications platform provides your sales and support teams with powerful tools to work effectively, from anywhere, and via the channels your customers prefer. Seamlessly connect all of your favorite tools like Zoho, Salesforce, or other popular CRMs with our native integrations or custom API. Learn more about Squaretalk

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution
The effective, affordable, and easy-to-use IVR solution, AVOXI. See how easy it can be when you try risk-free!
The AVOXI IVR solution is easy to use and extremely affordable - included with any virtual phone number at no extra cost. Associate an IVR with toll free, local, or non-geographic numbers from 170+ countries. Set up unlimited menus, multi-level IVR functions, etc. Learn more about AVOXI

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution
Leading cloud contact center solution designed to help enterprises improve CX for customers and employees.
3CLogic is a leading cloud contact center platform modernizing enterprise communications for employees and customers. Built on AWS, the solution provides advanced and scalable speech-enabled offerings for leading CRMs, including ServiceNow, Salesforce, and MS Dynamics. With deployments on five continents serving Global 2000 clients, 3CLogic drives digital transformation by improving CX, operational efficiency and reporting insights with dynamic IVR, CTI, AI, and speech analytics. Learn more about 3CLogic

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution
Our VoIP and telephony experts have implemented 900+ Omnichannel Communication Solutions across 10+ industries.
DialShree is a popular call center solution that supports unified communication channels. It has a wide array of features. It is renowned for its 99.99% of SLA uptime. It is a highly scalable, robust, secure, and feature-rich solution, which is perfect to use for all scaled businesses and call centers. Our VoIP DialShree has some futuristic add-ons to offer more consolidated call center software to specific industries. Visit us @ https://elisiontec.com/products/contact-center-software/ Learn more about Dialshree

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution
Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences.
Happier agents make happier customers. Sharpen gives your customer service team a way to simplify their queue interactions and workflows to empower agents and deliver a positive CX. Equip agents with a platform to interact with customers on any channel from one interface. Trigger micro-learning and coaching modules inside agent queues for improved growth and development. And, gain deep customer insights from a single reporting system, based on the customer relationships your team develops. Learn more about Sharpen

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution
Build the most intuitive and efficient IVR flows with Call Center Studio’s next-gen capabilities.
Interactive Chat Response (ICR) systems, IVR Script Designers, Dependency Tracking, speech-to-text, and text-to-speech features - you name it. Everything you need to build the perfect IVR designs is at your fingertips with Call Center Studio’s all-in-one CCaaS! Learn more about Call Center Studio

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution
RingByName is a powerful cloud phone service designed to make your business more efficient and save you money.
RingByName is way more than a business phone service. It combines first-class hosted phone service with powerful Unified Communications tools to help you win and keep more customers. It boasts powerful UCaaS features and built-in customer contact center and journey management tools, as well as cutting-edge features such as desktop and mobile collaboration tools - videos, chat, SMS and file sharing. Our goal is to help businesses build better relationships with their customers. Learn more about RingByName

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution
Cloud-based business phone system for Twilio. High-quality customer communications for every employee.
Cloud-based business phone system for Twilio. High-quality customer communications for every employee. Made for enterprise customers building on Twilio. Spoke replaces your PBX or cloud phone system with a programmable alternative on Twilio, so you can maximize every customer conversation and drive more business outcomes and better customer experiences. Learn more about Spoke Phone

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution
Phonexa is an all-in-one suite for marketing automation with tools for calls, leads, clicks, email, SMS, accounting, and more.
Phonexa's call tracking and analytics platform, Call Logic, collects data on all inbound marketing calls and uses sophisticated analytics to provide campaign insights. This fully integrative call platform is compatible with other marketing automation tools within Phonexa's all-in-one suite for calls, leads, clicks, email, SMS, accounting, and more. Together, these solutions deliver top analytics, a comprehensive IVR system, and free API integrations to boost sales and ROI. Learn more about Phonexa

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution
CloudCall is the only communications software dedicated to businesses who use CRMs.
CloudCall is the only communications software dedicated to businesses who use CRMs. By capturing all calls and communications, and saving them into the CRM contact records, CloudCall helps businesses make more insightful decisions, stay in control of teams working from anywhere, and get more done faster. www.cloudcall.com [email protected] Boston, MA, London & Leicester, UK, Melbourne, AU Learn more about CloudCall

Features

  • Phone Key Input
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Call Logging
  • Call Routing
  • Survey/Poll Management
  • Automatic Call Distribution