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Order Management Software
Order Management software enables the management of orders from initial acceptance to shipment of a finished good.
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Cloud Retail is an all-in-one eCommerce platform that streamlines store management, order picking & delivery tracking operations.
Learn more about Cloud Retail
Cloud Retail is an all-in-one eCommerce platform that combines all the services you need in one tool. Cloud Retail includes a Front-end Online Store, Order Management System, Warehouse Management System, Delivery Management, Store Management, and Advanced Analytics. This eliminates the need for multiple systems improving efficiency and lowering operating costs.
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
monday.com is a cloud Work OS, where teams run their projects and everyday work, whether they are in the office, home or on-the-go.
Learn more about monday.com
monday.com's CRM software will help you easily track all your orders, from initial acceptance to the shipment of the finished goods. With colorful views, you'll always know where all your orders stand and what needs to be done. Control every stage of your supply chain, track your orders' progress, delivery times, pipelines, or anything else using our Reports & Dashboards, no coding necessary.
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
Inventory and order management for growing businesses.
Learn more about Zoho Inventory
Zoho Inventory is cloud-based inventory management software that helps you create and manage both your sales and purchase orders, and track your inventory. You can integrate it with online sales channels like Amazon, eBay, and Etsy, as well as shopping carts like Shopify and many more.
https://www.youtube.com/watch?v=yepWzFP_2D8
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
Business management software that helps businesses manage CRM, accounting, purchasing and more on a unified platform.
Learn more about Enterpryze
Enterpryze is the full-fledged cloud based ERP solution for retail and e-commerce businesses. Optimally consolidate your financial and stock management data and control your warehouse, logistics, supply chain, finance and HR all in one place. Enterpryze provides you with a 360 degrees view of your business so you don’t have to reconcile multiple sources of truth from various segregated systems.
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
ReturnGO is one of the most advanced return solutions on the market, trusted by thousands of eCommerce merchants of all sizes.
Learn more about ReturnGO
ReturnGO is one of the most advanced return solutions on the market, trusted by thousands of eCommerce merchants of all sizes.
Provide your customers with a smooth return experience using a branded return portal that encourages customers to exchange products or receive store credits instead of requesting refunds.
ReturnGO focuses on improving your bottom line and lowering reverse logistics costs, as well as increasing customer retention and average order value.
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
A visual collaboration tool that creates a shared perspective for your team on any project in a fun, flexible, and rewarding way.
From sales and marketing to HR and operations, teams can design and customize Trello to fit their unique needs and work styles. And with over 100+ integrations with other key tools like Google Drive, Slack, Jira and more, Trello is a living, breathing project hub of cross-team collaboration no matter where your work needs to happen. Trello brings joy to teamwork by making it transparent and easily shareable across boards and teams.
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
The leading accounting software for small businesses. Instant access to customer, vendor and employee information.
QuickBooks Enterprise (Save Up to 40%) is an end-to-end accounting software that can grow with your business. It provides all the tools your business needs, yet is easy to use. You can organize your books, manage inventory, track sales, and even run payroll, but at the fraction of the cost. With QuickBooks Enterprise, you save thousands of dollars a year vs. comparable solutions. Powerful and flexible, it also comes in editions designed to fit your specific needs. Take a free test drive today.
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
Weebly helps you launch and grow your online store with step-by-step guidance, full SEO optimization, marketing tools and more.
Weebly allows anyone to start and grow their own online store with curated templates, powerful features and integrated marketing. More than 50 million entrepreneurs around the world use Weebly to grow their customer base, reach a global audience and create a quality website that works well on any device. Weebly offers a range of pricing options and is consistently the highest rated website building mobile app in the App Store and Google Play.
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
NetSuite order management automates order management, returns, and exchanges, providing a flawless, flexible fulfillment strategy.
NetSuite order management enables a buy anywhere, fulfill anywhere, return anywhere experience. Ensure efficient order management processes across all channels and fulfillment options throughout the order lifecycle, allowing businesses to deliver on customer expectations and drive profits. Automate the end-to-end order lifecycle, including order capture and validation, order release, shipment confirmation, customer communications, and settlement.
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
ShippingEasy is the easiest online shipping platform for growing businesses, featuring discounted shipping rates and easy automation.
ShippingEasy is the easiest online shipping platform for growing businesses. With ShippingEasy, merchants can access discounted USPS and UPS shipping rates, automate shipping, and get time back to focus on building their business. Robust integrations with all leading online channels allow merchants to manage orders, shipments, and customers from everywhere they sell, all in one easy-to-use platform.
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
Automate RFQs & POs based on stock levels (or sales orders). Offers detailed information to keep track of incoming shipments and more.
Odoo¿s all-encompassing business solution allows companies to keep track of quotes, the number of orders, the status of orders, as well as expected delivery dates with the utmost ease and simplicity. Save valuable time by setting up specific rules, which automatically send RFQs and POs to suppliers, based on stock levels.
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
Fishbowl Manufacturing and Inventory Management is a complete order management solution for manufacturers, distributors, & wholesalers.
Fishbowl's order management solution is designed to help you automate your ordering process, reduce costs and maximize profitability. Our real-time data and inventory management capabilities give you the information you need to make quick decisions while maximizing efficiency, while our work automation tools automate your routine tasks so you can focus on what really matters—growing your business.
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
With direct integrations to over 100 of the top-selling channels, ShipStation makes it easy to manage all your orders on one platform.
ShipStation Order Management software helps you organize your ecommerce orders easily and effectively. ShipStation provides several ways to manage all of your online orders and automate the many tasks associated with order fulfillment. Gain complete control and insight into all of your orders at every stage of the shipping process regardless of the original selling channel. Save time by automatically applying actions to orders based on the criteria you set.
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
JobBOSS², formerly known as E2 Shop, promotes the profitability of scaling job shops by delivering a seamless quote-to-cash solution.
JobBOSS² promotes the profitability of scaling job shops, make-to-order manufacturers, and contract manufacturers by delivering a seamless quote-to-cash solution. A combination of JobBOSS expertise and the E2 Shop software, JobBOSS² has been helping five thousand shops increase profits by eliminating waste and streamlining operations. With an intuitive cloud-based solution and set of native mobile apps, JobBOSS² has all the tools and integrations you need to easily run your shop floor and back office operations.
Easily manage the daily demands of your job shop
• Take back valuable time with JobBOSS²s job shop
• Get real-time visibility into job profitability
• Gain accessibility, security, & efficiency with the cloud
• Become an ITAR/CMMC-compliant shop
Home-made compliance leaves companies more vulnerable to violations. Our JobBOSS² ITAR/CMMC solution is monitored by dedicated data custodians working around the clock to help you.
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
Shippo is a multi-carrier shipping management software for ecommerce that helps automate and streamline your shipping end-to-end.
Shippo is a shipping management platform that allows you to integrate and sync orders and tracking information with your store, platform, marketplace, or API. Ship with 40+ international and domestic carriers, including FedEx, DHL, USPS, UPS, etc. and enjoy exclusive pre-negotiated discounts. Generate labels faster, bulk-print at speed, automate returns, sync orders automatically, track shipments and notify customers, add shipping insurance, and more.
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
Scale your SMB operations with Core inventory and order management. Seamlessly track stock levels with multi-channel orders and sales.
Keep track of all stages of order management, from quote to fulfillment to return, in one convenient cloud-based portal. Core captures orders from native integrations with all major eCommerce platforms as well as its own POS application. View order status in real time with Core reports and sales views, and set up task workflows to prompt users to take action in case of delays. Sync stock movements with your financial reporting for a complete accounting, inventory, and order management system.
Learn more about Cin7 Core
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
Connect your orders and inventory across sales channels and stock locations and simplify order fulfillment
Cin7 connects your orders and inventory across sales channels and stock locations. With built-in EDI and integrations to all the popular eCommerce platforms, marketplaces, accounting tools, and 3PLs in one order and inventory management software, order fulfillment has never been easier. Designed for SMBs, Cin7 provides exceptional automations, workflows, reports, and analysis to enable brands, manufacturers, retailers, and wholesalers to operate efficiently as they scale.
Learn more about Cin7 Omni
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
The secret powering small businesses in 90+ countries worldwide. Track stock, manage sales, pick and ship orders, and more,
inFlow Inventory is the easiest way to run and manage your product-based business.
If you're in wholesale, distribution, manufacturing, or ecommerce, inFlow can help you:
• track inventory across all locations
• manage purchases and sales
• pick, pack, and ship orders
• track BOM and assemblies
• connect ecommerce and accounting
• get work done from any device
Our world-class support is available via live chat, email, and phone.
Click Visit Website to get your 14 day free trial now.
Learn more about inFlow Inventory
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
SPS Commerce goes beyond EDI technology to take the complexity, cost, and risk out of managing trading partner relationships.
SPS Commerce Fulfillment is your gateway to retail growth. With access to the world’s largest network of pre-mapped connections via the only EDI solution on the market with full-service support, you’ll remove the heavy lift associated with manual supply chain management. Enjoy a fully compliant solution proactively monitored 24/7 by our team of experts that tackles all your EDI needs, including system integration and document automation.
Ready to see how your EDI solution can work for you? Discover SPS Commerce Fulfillment.
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
An order management system that saves time, improves accuracy, and increases profitability.
The Sage Intacct Order Management software streamlines even the most complex quote-to-cash processes. It’s sophisticated enough to handle order processing complexity, inventory challenges, and pricing structures. The result? An order management system that saves time, improves accuracy, and increases profitability. Sage Intacct removes the manual work from multi-channel order management and conforms to your unique workflow and pricing requirements. Achieve 25% faster quote-to-cash cycles today.
Learn more about Sage Intacct
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
Maximise your profits with intelligent ordering insights.
Maximise your profits with intelligent ordering insights
Use powerful reporting tools to gain valuable insight into how your dishes perform.
Visualise data and see trends with custom dashboards
Know which dishes get ordered and which don't.
Analyse individual dish performance to optimise your menu.
Compare actual vs expected inventory to help you plan for busy periods.
Simplify your accounting by syncing reports with Sage, Xero, Quickbooks, and other apps.
Learn more about Epos Now
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
ERPAG is an ERP cloud service that covers all business processes for small or mid-sized companies.
ERPAG is an ERP cloud service that covers all business processes for small or mid-sized companies.
Inventory and order management in real time.
FEATURES:
Reordering.Order fulfillment.Cloud label printing.Inventory tracking (Barcode, Serial, Lot).Multiple UOMs.
Multiple warehouses.Multiple currencies.Multi-language interface.Composite products(BOMs, Kitting, Variable items).
User level management.Integrated invoicing and purchasing module.Supports manufacturing.
Learn more about ERPAG
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
Sage 100 is an ERP platform for growing and medium-sized sales and manufacturing companies.
Sage 100 is the right ERP solution for your industry. Sage 100 is an ERP platform for growing and medium-sized sales and manufacturing companies. It is the ERP solution for medium-sized companies that want to design their business processes individually. Sage 100 offers you integrated applications for every company area, which you can easily put together individually.
Learn more about Sage 100
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
PrestaShop is a leading global ecommerce company serving customers in over 190 countries.
PrestaShop is a leading global ecommerce company serving customers in over 190 countries.
We provide inclusive, customizable, scalable and well-supported solutions, to empower each entrepreneur to fully own, control and grow their online store.
PrestaShop is part of MBE Worldwide (mbecorporate.com), a commerce-enabling platform which also counts on 3,150+ Business Solution Centers in 52 countries. In 2022, MBE and PrestaShop together unlocked commerce for over 1 million business customers worldwide. prestashop.com
Learn more about PrestaShop
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
Increase control over your small or midsize business with SAP Business one - a software designed to grow with you.
SAP Business One is designed for all your small and midsize company's needs. The application offers an affordable way to manage your entire business from accounting and financials, purchasing, inventory, sales and customer relationships, and project management, to operations and HR. SAP Business One helps you to streamline processes and gain a greater insight into your business to help drive profitable growth. Let us calculate the cost for your business today!
Learn more about SAP Business One
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Features
- Backorder Management
- eCommerce Management
- Shipping Management
- Multi-Location
- Real-Time Data
- Returns Management
- Billing & Invoicing
- Customer Management
- Reporting/Analytics
- Inventory Management
Order Management Software Buyers Guide
Table of Contents
What is order management software?
Order management software facilitates order management from initial acceptance through final shipment. Its core features include order processing, inventory control, product cataloging, and dispatch management. These solutions help businesses coordinate their supply chain operations, as well as manage multichannel sales strategies. Additionally, these systems offer features like payment processing, multichannel marketing, and customer relationship management.
This software category is related to eCommerce software , order entry software , and inventory management software .
The benefits of order management software
These days, stores (both traditional and online) are facing challenges related to increasing marketing channels, faster delivery expectations, and complex supply chains. To stay competitive, it's important for merchants to ensure that orders are filled and dispatched promptly and precisely. Order management software helps businesses shorten their order delivery times and gain greater control over associated processes. These systems offer benefits including:
- Better customer service: Order management software provides real-time status updates for customers, allowing them to anticipate their delivery. The software stores details such as delivery address and payment mode when a new customer enters their information for the first time. This eliminates the need for the same customer to re-enter the information for future orders, letting them check out faster.
- Reduced order processing errors: It's easy for errors to happen when you're managing huge order volumes of multiple channels. Through features like barcode tagging, order management software ensures that orders are dispatched to the right recipients.
- Quick order processing: Order management software provides a centralized database where information related to the warehouse, shipment, inventory levels, and employees are stored. This allows sales representatives to fetch required information without calling the office or juggling through numerous spreadsheets.
Typical features of order management software
- Order entry: Register recieved orders in the system.
- Order tracking: Track orders and their statuses as they move along the supply chain and reach the customer.
- Backorder management: Manage orders for products that are currently unavailable due to inventory shortage.
- Catalog management: Create and manage digital catalogs of products, including details such as price and specifications.
- Inventory management: Track available inventory and manage the flow of goods from warehouses to point-of-sale.
Considerations when purchasing order management software
- Mobile capability: Check if the solution you're considering has a mobile app. If it does, then further evaluate whether the app incorporates the latest technology/market trends, such as automated event-based alerts.
- Barcode scanning: The most common 1-D barcodes in use today are UPC, code 128, and code 39. You should research and determine which barcodes your business needs to ensure that the software you shortlist supports your barcode requirements. Most retailers should choose UPC barcodes, while Code 128 is generally used in distribution and transportation. Code 39 is primarily used in the automotive and defense industry.
- Scalability: For organizations to grow without incurring repeated software costs, they should ensure that the software they choose is scalable. The system should be flexible to accommodate evolving business scenarios such as more employees/customers and an expanded product catalog.
Relevant order management software trends
- Robots to manage stock and delivery: Companies are using robots to check and restock their inventories. Robots can pick orders and move them to required destinations. Cognitive learning systems and sensors allow robots to assess product quality and an algorithm guides the entire operation. Order management software tracks the progress of deliveries in real time. UPS uses an AI-powered GPS tool called ORION to create efficient routes for its fleet. ORION creates these routes based on driver and customer feedback.
- IoT and automation: The IoT connects a group of devices/equipment to create a network wherein the connected elements exchange data and work in conjunction with each other. As each element feeds relevant information to another trigger/modulate an appropriate response, warehouse operations are automated and streamlined. For example, after a scanner reads the barcode on a product, it can instruct an automated guided vehicle (AVG) to carry and store the product on a particular shelf.
