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Survey Software

Survey software enables the efficient design and management of electronic surveys, polls and questionnaires for market research, measuring customer satisfaction, and collecting employee feedback, along with many other applications.

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Get valuable feedback or conduct research online with customizable surveys, questionnaires, and polls with Jotform Enterprise. Learn more about Jotform
Whether you need to understand customer demographics better, conduct market research, or gauge employee satisfaction, Jotform Enterprise makes it easy to create online surveys. Start from scratch or choose from 800+ survey templates and customize them to fit your needs with our drag-and-drop builder. Send email invitations, share a link on your social media accounts, or embed it on your company website. Create professional-looking reports to analyze data and make informed business decisions. Learn more about Jotform

Features

  • Skip Logic
  • URL Customization
  • Data Import/Export
  • Email Marketing
  • Question Branching
  • Customizable Templates
  • Support Audio/Images/Video
  • Feedback Management
  • Data Analysis Tools
  • Drag & Drop
  • Customizable Questions
Leading forms automation software. Create, collect, and collaborate from anywhere. Easy setup, integrations, and dedicated support. Learn more about Forms On Fire
Forms On Fire powers some of the most operationally-excellent companies like Chevron Phillips, and Cal-Maine Foods, helping them automate their operations to double productivity and output. Speed up production, increase capacity, reduce incidents, and improve compliance scores with our collaborative operational workflow tools. Work from any device in any location, with or without wifi. Implementation is quick and easy with our drag-and-drop builder, dozens of software integrations, and pre-filled fields using data from your other systems. Start seeing results in minutes (yes, really). Get your free session with one of our ops automation specialists today! Learn more about Forms On Fire

Features

  • Skip Logic
  • URL Customization
  • Data Import/Export
  • Email Marketing
  • Question Branching
  • Customizable Templates
  • Support Audio/Images/Video
  • Feedback Management
  • Data Analysis Tools
  • Drag & Drop
  • Customizable Questions
Me-Grow Enterprise: An integrated insights management platform powered by AI by global market research company Markelytics Solutions. Learn more about Me-Grow Enterprise
Me-Grow Enterprise is an integrated Insights Management Platform powered by AI from global market research organization Markelytics Solutions. It is a 360° integrated product suite designed to build, engage, analyze, and improvise business strategies from real-time actionable insights. Me-Grow Survey: Offers advanced survey software capabilities for creation, data collection, analysis, & visualization, ideal for quantitative research projects. Me-Grow Community: Combines asynchronous & live features for qualitative & quantitative data gathering, with AI-powered analysis & easy report sharing. Me-Grow Meeting: A digital conferencing tool tailored for online Focus Group Discussions (FGDs) & In-depth Interviews (IDIs), offering unique features like integrated eye-tracking & sentiment analysis. Me-Grow PanelHub: Build/Manage your first-party data and connect with third party provider with our advanced panel management features. Engage participants, run recruitment campaig Learn more about Me-Grow Enterprise

Features

  • Skip Logic
  • URL Customization
  • Data Import/Export
  • Email Marketing
  • Question Branching
  • Customizable Templates
  • Support Audio/Images/Video
  • Feedback Management
  • Data Analysis Tools
  • Drag & Drop
  • Customizable Questions
SurveyJS is an open-source form builder component that fully integrates in any website or application and features a drag-and-drop UI. Learn more about SurveyJS
SurveyJS is a product suite of open-source client-side components designed to simplify the creation of a full-cycle form management system within any JavaScript application and help businesses automate their form workflows. The libraries automatically generate and then utilize JSON objects for form metadata (schemas) and results, and support seamless integration with any backend system. The JSON form builder component offers a user-friendly drag-and-drop interface, graphical user interface (GUI) for conditional logic and form branching, and an integrated theme editor for customizing form design. Visit the SurveyJS website to access a free full-featured form builder demo, along with over 200 starter examples and tutorials. Learn more about SurveyJS

Features

  • Skip Logic
  • URL Customization
  • Data Import/Export
  • Email Marketing
  • Question Branching
  • Customizable Templates
  • Support Audio/Images/Video
  • Feedback Management
  • Data Analysis Tools
  • Drag & Drop
  • Customizable Questions
Mailchimp is the #1 email marketing and automations brand that recommends ways to get more opens, clicks, and sales.
Mailchimp is the #1 Email Marketing and Automations brand for growing businesses. We empower businesses around the world to launch, build, and grow their businesses with world-class marketing technology, award-winning customer support, inspiring content & our data-driven recommendations Over 12 Million businesses including TEDTalks, Shutterstock, Boston Market, Nikon India trust Mailchimp to turn their emails into revenue, grow their audience, & create effective multichannel marketing campaigns Learn more about Mailchimp

Features

  • Skip Logic
  • URL Customization
  • Data Import/Export
  • Email Marketing
  • Question Branching
  • Customizable Templates
  • Support Audio/Images/Video
  • Feedback Management
  • Data Analysis Tools
  • Drag & Drop
  • Customizable Questions
Survey builder application that allows one to create customizable forms that could be shared among sample using a web URL.
Survey builder application that allows one to create customizable forms that could be shared among sample using a web URL. Learn more about Google Forms

Features

  • Skip Logic
  • URL Customization
  • Data Import/Export
  • Email Marketing
  • Question Branching
  • Customizable Templates
  • Support Audio/Images/Video
  • Feedback Management
  • Data Analysis Tools
  • Drag & Drop
  • Customizable Questions
A market-leading survey platform.
Trusted by 98% of the Fortune 500 and used in more than 335,000 organizations worldwide, SurveyMonkey's platform gives millions of people a way to turn feedback into action that drives growth and innovation. Get access to expert-written survey templates that speak to customers, employees, or your target audience. Create simple to advanced surveys in minutes. Discover why SurveyMonkey is a leading survey platform around the globe! Learn more about SurveyMonkey

Features

  • Skip Logic
  • URL Customization
  • Data Import/Export
  • Email Marketing
  • Question Branching
  • Customizable Templates
  • Support Audio/Images/Video
  • Feedback Management
  • Data Analysis Tools
  • Drag & Drop
  • Customizable Questions
Utilize our Survey tools for insight into customer feedback so that you can plan what to do next and increase customer satisfaction.
Get instant feedback from your contacts with custom surveys and polls. Use pre-written questions or craft your own. Question type ranges from Multiple Choice to Sliding Scales. Customize your survey with your logo and colors. Share your survey online by embedding your survey in an email or posting it to your website. With our user-friendly online polling tools, you'll get real-time insight into customer feedback so you can plan what to do next and increase customer satisfaction. Learn more about Constant Contact

Features

  • Skip Logic
  • URL Customization
  • Data Import/Export
  • Email Marketing
  • Question Branching
  • Customizable Templates
  • Support Audio/Images/Video
  • Feedback Management
  • Data Analysis Tools
  • Drag & Drop
  • Customizable Questions
Through our MV6 standardized survey, eNPS, employee behavioral data & custom pulse questions, you can better understand team sentiment.
Did you know that 74% of companies rely on one annual survey to measure their culture and employee engagement? However, the sentiment of your workforce can change drastically within those 365 days. Through our MV6 standardized survey, eNPS, employee behavioral data and custom pulse questions, you can have dynamic data and real-time insight into employee engagement at all times–all while building a community of gratitude and connectedness within the workplace. Learn more about Motivosity

Features

  • Skip Logic
  • URL Customization
  • Data Import/Export
  • Email Marketing
  • Question Branching
  • Customizable Templates
  • Support Audio/Images/Video
  • Feedback Management
  • Data Analysis Tools
  • Drag & Drop
  • Customizable Questions
Create engaging, platform-independent and beautiful surveys. We empower companies - large & small - & individuals, to collect feedback.
SurveyLegend is the next generation of online surveys engaging, platform-independent & beautiful. We empower companies - large & small - & individuals, to create mobile-friendly, gorgeous surveys. Now you can create great-looking surveys on your PC or tablet, customize the look of your survey however you like, & display collected data with eye-catching & insightful graphics. Creating questionnaires is done simply by drag & drop, & you don't need to be a market research expert to use our tool. Learn more about SurveyLegend

Features

  • Skip Logic
  • URL Customization
  • Data Import/Export
  • Email Marketing
  • Question Branching
  • Customizable Templates
  • Support Audio/Images/Video
  • Feedback Management
  • Data Analysis Tools
  • Drag & Drop
  • Customizable Questions
Get answers fast with Nextiva Surveys, a custom online survey software. Collect the answers you need to understand your audience.
Get answers fast with Nextiva Surveys, our custom online survey software. Collect the answers you need to understand your audience and make better decisions. Featuring nine question types, survey templates, email notifications, skip logic, and more, Nextiva Surveys provides all the tools needed to measure respondents. Plus, businesses can customize landing pages, thank you pages, colors, and everything in between! Seamlessly integrate with other Nextiva products for a full view of audiences. Learn more about Nextiva

Features

  • Skip Logic
  • URL Customization
  • Data Import/Export
  • Email Marketing
  • Question Branching
  • Customizable Templates
  • Support Audio/Images/Video
  • Feedback Management
  • Data Analysis Tools
  • Drag & Drop
  • Customizable Questions
Gather useful feedback and do more thorough research with surveys designed to be refreshingly different.
Typeform is a refreshingly different survey builder. We help over 150,000 businesses gather more useful feedback and do more thorough research with surveys people enjoy. Designed to look striking and feel effortless to fill out, Typeform drives 500 million responses every year and integrates with essential tools like Slack, Zapier, and Hubspot. Learn more about Typeform

Features

  • Skip Logic
  • URL Customization
  • Data Import/Export
  • Email Marketing
  • Question Branching
  • Customizable Templates
  • Support Audio/Images/Video
  • Feedback Management
  • Data Analysis Tools
  • Drag & Drop
  • Customizable Questions
An experience management platform for organizations of all sizes that seamlessly automates data collection and analysis.
Experience management platform by Sogolytics seamlessly automates data collection and analysis for organizations of all sizes. From designing and distributing a questionnaire to analysis and closing the loop, the platform does everything with ease and at a level of sophistication that is rare in the industry. Sogolytics is differentiated by its best-in-class, 24/7 customer support, deep analytics, industry-leading data security, and its ability to scale with organizations' growing needs. Learn more about Sogolytics

Features

  • Skip Logic
  • URL Customization
  • Data Import/Export
  • Email Marketing
  • Question Branching
  • Customizable Templates
  • Support Audio/Images/Video
  • Feedback Management
  • Data Analysis Tools
  • Drag & Drop
  • Customizable Questions
Collect feedback, analyze data, and grow revenue with Birdeye Surveys.
AI Summaries - Instantly generate survey summaries in a single click. Survey Builder - Create, test, and modify surveys in just a few clicks. Pulse Surveys - Use text-based survey requests to boost open and response rates. NPS Surveys - Identify advocates with Net Promoter Score surveys. Robust Question Types - Add multiple choice questions, drop-down menus, and checkboxes to capture general survey, NPS, CoreQ scores, and more. Display & Skip Logic - Use custom-built rules triggers and skip logic to ask relevant follow-up questions based on previous responses. Survey Campaigns - Reach your audience anytime, anywhere with automated survey campaigns. Ticketing - Automatically identify unhappy customers and assign a ticket to the appropriate team for rapid resolution. Visual Reporting - Use visual reports to make sense of response data. Location Based Insights- Filter and compare survey data by location and employee to identify top performers and opportunities for impro Learn more about Birdeye

Features

  • Skip Logic
  • URL Customization
  • Data Import/Export
  • Email Marketing
  • Question Branching
  • Customizable Templates
  • Support Audio/Images/Video
  • Feedback Management
  • Data Analysis Tools
  • Drag & Drop
  • Customizable Questions
Our easy-to-use platform provides you with the tools to grow your business. Get iContact Free by visiting iContact.com, link in bio.
Unlimited sending. Phone, email, and chat support. iContact Email Marketing helps businesses of all stages and sizes get results. From the small business just getting started, to the professional marketers and agencies, to high-volume senders with 25k-500K+ subscribers, iContact offers a plan to meet every need. All customers get a Success Manager dedicated to getting you up and running quickly, unlimited access to award-winning technical support. Learn more about iContact

Features

  • Skip Logic
  • URL Customization
  • Data Import/Export
  • Email Marketing
  • Question Branching
  • Customizable Templates
  • Support Audio/Images/Video
  • Feedback Management
  • Data Analysis Tools
  • Drag & Drop
  • Customizable Questions
Easy-to-use | Award Winning | Survey platform packed with powerful features. Works on all devices.
Survio is an online survey platform packed with powerful features to help your grow your business. Cooperate with your colleagues through workspaces, set roles and permissions. Get your large team onboarded safely with SSO. Automate your workflows with access to our API and integrate your data to hundreds of popular apps through Zapier. Use built-in BI dashboards and have them sent regularly to your inbox. Survio is ISO 27001 certified and follows strict GDPR standards. Learn more about Survio

Features

  • Skip Logic
  • URL Customization
  • Data Import/Export
  • Email Marketing
  • Question Branching
  • Customizable Templates
  • Support Audio/Images/Video
  • Feedback Management
  • Data Analysis Tools
  • Drag & Drop
  • Customizable Questions
Bring the voice of the customer to your decision-making with on-site and external surveys from Hotjar!
Bring the voice of the customer to your decision-making with on-site and external surveys from Hotjar. Use expert-built templates or create your own to deeply understand your users. Hotjar is an all-in-one digital experience insights platform. It’s all the tools and data you need to truly understand your users’ behavior and create engaging experiences that drive results. Learn more about Hotjar

Features

  • Skip Logic
  • URL Customization
  • Data Import/Export
  • Email Marketing
  • Question Branching
  • Customizable Templates
  • Support Audio/Images/Video
  • Feedback Management
  • Data Analysis Tools
  • Drag & Drop
  • Customizable Questions
Survey software for the creation, distribution, and analysis of surveys, polls, and forms.
QuestionPro is a leading SaaS survey solutions company providing a wide range of applications to measure and manage customer experience, employee engagement, and the pulse of the audience. Collect data and gain insights that help you make smarter decisions. Send surveys in under 5 mins with 40+ question types, ready-made survey templates, and customizable design themes. We are ISO 27001 certified and comply with leading data security standards and data privacy laws including GDPR. Learn more about QuestionPro

Features

  • Skip Logic
  • URL Customization
  • Data Import/Export
  • Email Marketing
  • Question Branching
  • Customizable Templates
  • Support Audio/Images/Video
  • Feedback Management
  • Data Analysis Tools
  • Drag & Drop
  • Customizable Questions
Online survey tool that lets you create unlimited surveys, distribute them and analyze the data with ease.
Zoho Survey is easy-to-use online survey and questionnaire building software. Our features are scalable to suit your needs, with everything essential to create surveys, distribute them, and analyze responses.Survey panels are also available, if you need data from specific demographics. Informed decisions are just around the corner.Learn more about Zoho Survey at https://www.zoho.com/survey/. Learn more about Zoho Survey

Features

  • Skip Logic
  • URL Customization
  • Data Import/Export
  • Email Marketing
  • Question Branching
  • Customizable Templates
  • Support Audio/Images/Video
  • Feedback Management
  • Data Analysis Tools
  • Drag & Drop
  • Customizable Questions
Create distribute, and analyze surveys in minutes with the world's most sophisticated, easy-to-use survey platform.
Create, distribute and analyze surveys in minutes with the world's most trusted survey software. Qualtrics is a sophisticated, easy-to-use platform that can handle everything from simple questionnaires to detailed research projects. Building surveys is simple and effortless with our intuitive drag-and-drop interface, expert-designed templates, and 100+ question types. Reach respondents on any channel and seamlessly integrate with your existing systems like Salesforce, Zendesk, Adobe, and more. Learn more about Strategy & Research

Features

  • Skip Logic
  • URL Customization
  • Data Import/Export
  • Email Marketing
  • Question Branching
  • Customizable Templates
  • Support Audio/Images/Video
  • Feedback Management
  • Data Analysis Tools
  • Drag & Drop
  • Customizable Questions
An all-in-one employee app that's both powerful, affordable and easy to use, especially for the mobile workforce. Start for free!
Use Connecteam's team engagement app to gain real-time employee feedback to make better business decisions. Send surveys to specific groups or individuals, create live polls to grow engagement as a team, and ask for feedback on the employee newsfeed. Ensure a secure and easy login for system admins with Active Directory Single Sign-On (SSO). Start for free now! Learn more about Connecteam

Features

  • Skip Logic
  • URL Customization
  • Data Import/Export
  • Email Marketing
  • Question Branching
  • Customizable Templates
  • Support Audio/Images/Video
  • Feedback Management
  • Data Analysis Tools
  • Drag & Drop
  • Customizable Questions
Reward Gateway's employee engagement platform brings strategic recognition, communications, employee surveys, and discounts together.
Reward Gateway helps clients increase employee engagement and drive business results through a tailored platform that combines employee recognition, communications, surveys, discounts and analytics in one unified hub. Our Client Success Team partners with you to create fully branded solutions aligned to your employee engagement goals, and to reflect your unique mission, culture and employer brand to drive the highest levels of platform usage. Learn more about Reward Gateway

Features

  • Skip Logic
  • URL Customization
  • Data Import/Export
  • Email Marketing
  • Question Branching
  • Customizable Templates
  • Support Audio/Images/Video
  • Feedback Management
  • Data Analysis Tools
  • Drag & Drop
  • Customizable Questions
Alchemer offers the world’s most flexible feedback & data collection platform that allows organizations to effectively close the loop.
Alchemer offers the world’s most flexible feedback and data collection platform that allows organizations to close the loop with their customers and employees quickly and effectively. Our mission is to give every customer and employee a voice, and to make every voice matter. Alchemer serves more than 13,000 global CX, HR, and market research customers, including many Fortune 500 companies. Learn more about Alchemer

Features

  • Skip Logic
  • URL Customization
  • Data Import/Export
  • Email Marketing
  • Question Branching
  • Customizable Templates
  • Support Audio/Images/Video
  • Feedback Management
  • Data Analysis Tools
  • Drag & Drop
  • Customizable Questions
Collect immediate customer feedback with Nicereply. Use one-click CSAT, CES & NPS surveys & increase the volume of insights you receive
Nicereply CX = The effortless way to champion customer experience Teams at companies like Microsoft, Lenovo, and Hubspot use Nicereply to: - collect immediate feedback - use one-click CSAT, CES & NPS surveys - measure feedback per agent, team, country, or the entire company - customize surveys in terms of branding, questions, and scales - increase survey response rates by 200% - benefit from multiple survey distribution channels - choose from a variety of integrations & more Learn more about Nicereply

Features

  • Skip Logic
  • URL Customization
  • Data Import/Export
  • Email Marketing
  • Question Branching
  • Customizable Templates
  • Support Audio/Images/Video
  • Feedback Management
  • Data Analysis Tools
  • Drag & Drop
  • Customizable Questions
Online survey creation in multiple languages for businesses of all sizes, with multi-channel distribution and real-time reporting.
Online survey creation in multiple languages for businesses of all sizes, with multi-channel distribution and real-time reporting. Learn more about UmfrageOnline

Features

  • Skip Logic
  • URL Customization
  • Data Import/Export
  • Email Marketing
  • Question Branching
  • Customizable Templates
  • Support Audio/Images/Video
  • Feedback Management
  • Data Analysis Tools
  • Drag & Drop
  • Customizable Questions

Survey Software Buyers Guide

What is survey software?

Survey software lets users design, conduct, schedule, and publish electronic surveys, polls, and questionnaires for different purposes such as conducting market research, measuring customer satisfaction, and collecting employee feedback. 

Survey software can include a variety of user feedback formats such as radio buttons, check boxes, drop-down menus, and free-form text fields. It can also provide a number of data reporting tools including bar graphs, line graphs, net promoter score (NPS), and cross-tab reports.

The benefits of survey software

  • Faster and more accurate analysis: Not only do manual surveys take time to conduct, but users need to manually log the results and run spreadsheet reports to analyze reports. The manual data entry process is also prone to errors. A survey management solution automates data entry, eliminating errors in capturing data.
  • Budget control for incentivized surveys: Surveyors can run out of budget sooner than they realize, especially for global surveys, where survey incentives vary based on region and the number of responses can skew to specific regions. Survey management software allows users to implement question logics to limit the number of responses. For example, a survey can include a question on the respondent’s country, and stop surveys as soon as a maximum number of responses is reached.

Typical features of survey software

  • Multiple question types: Create a variety of question and answer formats such as multiple choice, check box, and open answers.
  • Reporting/analytics:  View real-time survey performance metrics (completion rate, bounce rate, and time spent on surveys), and survey results (question stats, NPS score, and cross-tab reports).
  • Survey builder:  Create and manage surveys using default templates and question types such as radio buttons, rating scales, and drop-down fields.
  • Customizable templates:  Draft, save, and repurpose questionnaires and surveys. 
  • Email marketing:  Create and send email blasts and campaigns with the survey link in the email body, and track the performance of campaigns.
  • Question branching:  Create participant-specific questions based on their answers to previous questions.

Considerations when purchasing survey software

  • Types of survey solutions: Depending on the purpose, survey software can be divided into one of three types:

    • Computer-assisted telephone interviewing (CATI): These survey tools help users manage phone-based surveys and telephone questionnaires. These tools assist users by providing questions and scripts and allow users to record interviews for future references.
    • Computer-assisted personal interviewing (CAPI): These solutions help users record and manage one-to-one personal interviews. Interfaces help both interviewers and interviewees navigate through surveys and capture survey information.
    • Computer-assisted web interviewing (CAWI): These tools enable users to manage online surveys, create custom survey pages, and share them with respondents through email, social media, and websites.

Buyers looking for survey software should assess their survey needs and choose the type of survey solution accordingly.

  • Total cost of ownership (TCO): Most survey management products are available in tiered pricing models, with the price dependant on the number of surveys and number of questions per survey. Buyers who don’t calculate the TCO accurately may end up spending more money than needed. Buyers should assess their monthly and annual survey needs, calculate cost based on their demands, and shortlist products accordingly.
  • Adoption of chatbot-based surveys is on the rise: Adoption of chatbots is growing faster than ever , and this trend is also making its way into the survey software market. Chatbots make surveys more interactive by providing a conversational interface for presenting questions and capturing responses. These solutions also help users personalize conversations and provide respondents with additional information on the questions whenever needed, resulting in increased engagement and better response and completion rates.
  • Mobile-optimized surveys are the next big thing: Today’s digital age can be characterized by the proliferation of mobile devices. Not only is smartphone usage at an all-time high , but the time a user spends on their phone is also increasing . For this reason, businesses need  to optimize their surveys for mobile devices. A mobile-optimized survey solution not only provides smartphone users with easy access, but the mobile functionality also enables surveyors to validate respondents using GPS tracking functionality.