---
description: See the list of the best Telephony Software for businesses in Singapore. Use our filters to find the best rated software for your business needs. Capterra makes the software selection fast and easy.
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title: Telephony Software - Prices & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Telephony Software](https://www.capterra.com.sg/directory/30084/telephony/software)

# Telephony Software

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> Telephony software automates the electronic transmission of voice and data, often to improve call center efficiency.

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## Products

1. [Global Call Forwarding](https://www.capterra.com.sg/software/1013108/global-call-forwarding) — 4.9/5 (54 reviews) — Global Call Forwarding provides toll-free and local numbers from more than 160 countries.
2. [Zendesk Suite](https://www.capterra.com.sg/software/164283/zendesk) — 4.4/5 (4072 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
3. [Zoho Desk](https://www.capterra.com.sg/software/169505/zoho-desk) — 4.5/5 (2211 reviews) — Hook up your customer service number with Zoho Desk, make/receive calls in-app, and automate your telephony operations.
4. [RingEX](https://www.capterra.com.sg/software/132178/ringcentral-mvp) — 4.2/5 (1200 reviews) — A seamless solution to unleash the power of cloud business communications.
5. [Bitrix24](https://www.capterra.com.sg/software/113540/bitrix24) — 4.2/5 (984 reviews) — Bitrix24 \#1 free business cloud telephony system, CRM and telemarketing solution used by 15 million businesses worldwide.
6. [Nextiva](https://www.capterra.com.sg/software/175788/nextiva) — 4.6/5 (914 reviews) — Nextiva is an enterprise phone system with 40+ features, 99.999% uptime reliability, and 24/7 tech support.
7. [Ringover](https://www.capterra.com.sg/software/169627/ringover) — 4.7/5 (858 reviews) — 100% Cloud voice, video, chat, text and call using mobile and web apps. Unlimited calls, virtual landline \& mobile numbers and more...
8. [Talkdesk](https://www.capterra.com.sg/software/132852/talkdesk) — 4.5/5 (732 reviews) — Talkdesk is an intuitive, cloud-based telephony solution with advanced features, comprehensive reporting and seamless integrations.
9. [Google Voice](https://www.capterra.com.sg/software/210592/voice) — 4.5/5 (716 reviews) — Voice calling solution that offers voicemail transcription, number assignments, call forwarding, ring groups, and more.
10. [VoIP.ms](https://www.capterra.com.sg/software/203084/voip-ms) — 4.8/5 (697 reviews) — Complete self-serve communication platform offering a Hosted Phone Solution and SIP Trunking with a Pay-as-You-Go pricing.
11. [CallHippo](https://www.capterra.com.sg/software/159578/callhippo) — 4.4/5 (675 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
12. [GoTo Connect](https://www.capterra.com.sg/software/163604/goto-connect) — 4.5/5 (668 reviews) — GoTo makes IT and business communication easy so its customers can do what matters most.
13. [CXone Mpower](https://www.capterra.com.sg/software/134775/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
14. [Dialpad](https://www.capterra.com.sg/software/190976/dialpad-sell) — 4.2/5 (562 reviews) — Dialpad Connect modernizes telephony technology, putting voice, messaging, meetings, and video on any device.
15. [Twilio](https://www.capterra.com.sg/software/180158/twilio-communications-platform) — 4.4/5 (501 reviews) — Twilio is a cloud communication platform that provides APIs for building voice, messaging, and video capabilities into applications.
16. [Five9](https://www.capterra.com.sg/software/132405/five9) — 4.2/5 (481 reviews) — Five9 is a cloud-based contact center software that helps organizations deliver exceptional customer experiences.
17. [3CX](https://www.capterra.com.sg/software/158704/3cx) — 4.4/5 (465 reviews) — 3CX is an open standards IP PBX including video conferencing, live chat and mobile apps, suitable for any business size or industry.
18. [Aircall](https://www.capterra.com.sg/software/144486/aircall) — 4.2/5 (458 reviews) — Aircall is the modern telephony solution designed to integrate with your favorite business tools. Numbers available in 100+ countries.
19. [Convoso](https://www.capterra.com.sg/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews) — Convoso is designed for outbound sales. Customers using Convoso have experienced 300% increase in contact rates and 30% in revenue.
20. [Grasshopper](https://www.capterra.com.sg/software/175002/grasshopper) — 4.3/5 (358 reviews) — Get the perfect phone number for your small business and turn the world into our office with the Grasshopper virtual phone system.
21. [Textedly](https://www.capterra.com.sg/software/150912/textedly) — 4.5/5 (351 reviews) — Textedly is an SMS marketing tool that helps businesses boost communication and revenue with automated bulk texting features.
22. [Vonage Business Communications](https://www.capterra.com.sg/software/159047/vonage-business) — 4.0/5 (320 reviews) — Affordable, Easy and Reliable Phone System - Mobile Integration, Web \& Video Conferencing and 40+ business critial features. Learn More
23. [DialedIn CCaaS](https://www.capterra.com.sg/software/29589/callcenternow) — 4.8/5 (314 reviews) — DialedIn's optimizes call centers with telephony features including advanced routing, predictive dialing and seamless CRM integration.
24. [8x8 Work](https://www.capterra.com.sg/software/187525/virtual-office) — 4.1/5 (309 reviews) — 8x8 Work: All-in-one collaboration hub - phone, video, messaging. Secure, unified communication for all, anytime, anywhere.
25. [Kixie PowerCall](https://www.capterra.com.sg/software/135636/kixie-powercall) — 4.6/5 (293 reviews) — Kixie is an AI-powered revenue communications platform that enhances calling and texting for optimal performance and efficiency.

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## Related Categories

- [Business Phone Systems](https://www.capterra.com.sg/directory/31101/business-phone-systems/software)
- [Unified Communications Software](https://www.capterra.com.sg/directory/31035/unified-communications/software)
- [VoIP Software](https://www.capterra.com.sg/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.com.sg/directory/30533/call-recording/software)
- [Cloud PBX Software](https://www.capterra.com.sg/directory/31102/cloud-pbx/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/directory/30084/telephony/software)
- [All Categories](https://www.capterra.com.sg/directory)

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Join 22,000+ companies that trust Aircall to strengthen their customer and prospect relationships with first-class phone features like: intelligent AI agents, SMS, advanced call routing, IVR, analytics, power dialer, call tagging, and other collaborative features.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cc9c553a-b0c5-4095-b932-9ce0c85e3255.png","url":"https://www.capterra.com.sg/software/144486/aircall","@type":"ListItem"},{"name":"Convoso","position":19,"description":"Convoso delivers the ultimate cloud-based, omnichannel predictive dialing software—your all-in-one solution for outbound call centers with 20+ seats. Our cutting-edge AMD, identifying 97% of answering machines, combined with proactive Caller ID reputation management, ensures genuine connections. Bid farewell to 'Scam Likely' labels. With seamlessly automated workflows, experience a remarkable 300% increase in contact rates upon switching to Convoso.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/689f3e71-cf5e-436f-9e79-09a0d3b9d3a9.png","url":"https://www.capterra.com.sg/software/76768/cloud-predictive-dialer","@type":"ListItem"},{"name":"Grasshopper","position":20,"description":"Keep personal and business calls separate by adding a business line to your existing device.  Grasshopper is a virtual phone system for SMB's. Get a local, toll free, or vanity number, or port your own number! Forward calls, use mobile and desktop apps to communicate with clients over voice or text, be notified in real time of missed calls & voicemails, voicemails transcribed and sent via email. Affordable plans help small businesses stay competitive. Prices as low as $14/month. Try us for free!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fafc6dfd-8553-4c87-b09f-166b7c92095c.png","url":"https://www.capterra.com.sg/software/175002/grasshopper","@type":"ListItem"},{"name":"Textedly","position":21,"description":"Textedly is an SMS marketing platform for mass text communication, allowing users to send bulk texts, schedule campaigns, collect SMS opt-ins, and engage in two-way conversations. It supports 300-character messages, exceeding standard SMS limits, and offers rich font options like bold and italic. Features include AI tools for message creation, webforms for opt-ins, analytics, text-to-pay, appointment reminders, and Google Business Reviews integration. Automated responses, drip campaigns, and segmentation are also available. The web-based platform is compliant with opt-in/out regulations and supports integration with tools like Zapier, Mailchimp, Slack, and Salesforce.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e8b3622a-3ca6-428a-a855-b5cdf736be03.png","url":"https://www.capterra.com.sg/software/150912/textedly","@type":"ListItem"},{"name":"Vonage Business Communications","position":22,"description":"The cost-effective, business platform offers a plug-and-play service that runs on your high-speed internet. You get 40+ business-critical features, mobile integration, and built-in collaboration tools with Amazon Chime Pro. Activation is easy, no onsite installation is required, and month-to-month contracts are available. And the service is backed by a full team of Vonage Business service and technical professionals.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f9f3e9e0-d40d-45fc-a1d5-7bd28b6a54ff.png","url":"https://www.capterra.com.sg/software/159047/vonage-business","@type":"ListItem"},{"name":"DialedIn CCaaS","position":23,"description":"DialedIn is a comprehensive telephony solution that optimizes communication in inbound and outbound call centers. With robust features like advanced call routing, automatic call distribution (ACD), and seamless integration with VoIP and traditional phone systems, DialedIn ensures efficient and reliable voice communication. The easy-to-learn platform supports predictive and progressive dialing, allowing agents to connect with live prospects while minimizing idle time. Real-time analytics give managers insights into call performance, enabling data-driven decisions and strategy adjustments. DialedIn also integrates with CRM systems, to provide smooth data management and enhance customer interactions. Scalable and adaptable, DialedIn is an essential tool for improving call center efficiency, increasing agent productivity, and delivering exceptional customer service through reliable and advanced telephony capabilities.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0ed69191-8b23-404b-ac76-495edf9c5336.png","url":"https://www.capterra.com.sg/software/29589/callcenternow","@type":"ListItem"},{"name":"8x8 Work","position":24,"description":"8x8 Work is an all-in-one collaboration hub for phone, video, and messaging. It brings robust and secure unified communication and collaboration experiences to every employee, with the convenience of doing more from anywhere on any device. 8x8 Work gives your business a competitive advantage with a modern cloud-based phone system that includes enterprise-grade cloud PBX with auto-attendant, voicemail, flexible call flows and global coverage.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/46c0dfbb-a04f-46a4-a2ac-44633e25dc55.png","url":"https://www.capterra.com.sg/software/187525/virtual-office","@type":"ListItem"},{"name":"Kixie PowerCall","position":25,"description":"Kixie is an AI-powered revenue communications platform that enhances calling and texting for sales, marketing, and customer success teams. It seamlessly integrates with major CRMs like HubSpot, Salesforce, and Zoho, enabling fast setup and streamlined workflows.\n\nOutbound Sales: Connect Faster\nBoost connection rates by up to 400% with:\n✔️ AI-Powered Local Presence Dialing\n✔️ Multi-Line PowerDialer with AI Voice Detection\n✔️ Spam Risk Mitigation\n\nMarketing: Convert More Leads\nAutomated calling & texting ensure instant engagement and scalable outreach, driving higher conversions.\n\nInbound Sales & CS: Handle Calls Efficiently\n📞 CRM-Based Call Routing\n📩 Group SMS & Auto Responses\n📊 Call Queues\n\nLeadership: Optimize & Scale\nTrack performance with AI-driven insights, call analytics, and live coaching.\n\n🚀 Supercharge your outreach—try Kixie for free today!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2d54b99d-d74d-4a6c-99aa-442524562dba.png","url":"https://www.capterra.com.sg/software/135636/kixie-powercall","@type":"ListItem"}],"@id":"https://www.capterra.com.sg/directory/30084/telephony/software#itemlist","numberOfItems":25}
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