17 years helping Singaporean businesses
choose better software

Call Accounting Software

Call Accounting software helps businesses gain insights into call logs, telephone usage and cost trends.

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The #1 Cloud Accounting & Financial Management System. Achieve real-time visibility, drive efficiency, and scale with confidence.
Choose the flexible and scalable financial platform that delivers deep accounting capabilities, including payroll, tax filings, and inventory tracking tools, across multiple industries designed with a single aim—to accelerate your success. Small to medium-sized businesses prefer Sage Intacct for its ease of use, integrated multi-dimensional reporting, high customer satisfaction, dedicated support, and more. Maximize impact and future-proof your business with a partner who can scale with you. Learn more about Sage Intacct

Features

  • Call Volume
  • Inbound Reporting
  • Call Recording
  • Unattended Call Management
  • Call Routing
  • Caller ID
  • Outbound Reporting
  • Who Answered Log
  • Call Monitoring
  • By-Extension Reporting
CloudTalk is a cloud-based phone system for support and sales teams. We make calling easy and fun! Get your FREE trial today!
Maximize your agent's potential with CloudTalk's powerful Call Accounting solution! Embrace the future of calling with Next Generation Business Calling Software designed for data-driven teams. Benefit from AI-Powered conversational intelligence, Call Accounting features, the market's largest number coverage (160+ countries), exceptional call-quality and save up to 3 minutes per each call. Trusted by 2,500+ companies like DHL, Revolut, Mercedes-Benz and Glovo. Start your FREE 14-day trial Learn more about CloudTalk

Features

  • Call Volume
  • Inbound Reporting
  • Call Recording
  • Unattended Call Management
  • Call Routing
  • Caller ID
  • Outbound Reporting
  • Who Answered Log
  • Call Monitoring
  • By-Extension Reporting
Dialer software built for high connect rates. PhoneBurner powers millions of conversations, with average answer rates exceeding 10%.
Call tracking and power dialer software for increasing outbound sales! Track agent productivity, and help agents increase productivity and performance. Dial leads up to 4x faster. Get real-time and custom reports. Easy to use. No contracts! Try it FREE without a credit card. Learn more about PhoneBurner

Features

  • Call Volume
  • Inbound Reporting
  • Call Recording
  • Unattended Call Management
  • Call Routing
  • Caller ID
  • Outbound Reporting
  • Who Answered Log
  • Call Monitoring
  • By-Extension Reporting
CTI for Sales & Contact Center - Improve Customer Experience & Productivity
Tenfold Next Generation CTI integrates with all major CRMs including Salesforce, Microsoft Dynamics, and Phone Systems like Cisco, Avaya, Genesys. By connecting your phone system to CRM, Tenfold enables you to recognize and respond to your customers at the moment of interaction. With features like screen pop, unified customer profile, click-to-dial, automatic call logging, local presence dialing, and more, Tenfold powers sales, support and service teams to have better customer conversations. Learn more about TenFold

Features

  • Call Volume
  • Inbound Reporting
  • Call Recording
  • Unattended Call Management
  • Call Routing
  • Caller ID
  • Outbound Reporting
  • Who Answered Log
  • Call Monitoring
  • By-Extension Reporting
Most affordable complete CRM on the market. One time $99 cost per user. Very easy to use with optional add-ons for a tailored package
We think VoIP pricing should be simple. With InfoFloTalk you pay just $29.99 per line and get UNLIMITED extensions. We are the only VoIP provider on this list who charges per line and not per extension. No hidden costs, no gimmicks. If you are currently paying per extension then you are overpaying. Sure, you could work with a bigger VoIP provider, but bigger doesn¿t mean better. No one can match us head on when it comes to our superior technology or customer-first pricing model. Pay per line Learn more about InfoFlo

Features

  • Call Volume
  • Inbound Reporting
  • Call Recording
  • Unattended Call Management
  • Call Routing
  • Caller ID
  • Outbound Reporting
  • Who Answered Log
  • Call Monitoring
  • By-Extension Reporting
Cloud Contact Center Software deployed instantly. Full API based. CRM plugins. Connect real or virtual agents.
ZIWO is an Omnichannel Cloud Contact Center Software (CCAAS) that provides a straightforward solution for companies to talk to their clients over the Phone, WhatsApp, SMS... ZIWO has readymade plugins with most CRM and is integrable with any app, thanks to an open API architecture. ZIWO connects 145 countries globally, including the GCC, so that users can instantly expand their reach in new geographies. Learn more about ZIWO

Features

  • Call Volume
  • Inbound Reporting
  • Call Recording
  • Unattended Call Management
  • Call Routing
  • Caller ID
  • Outbound Reporting
  • Who Answered Log
  • Call Monitoring
  • By-Extension Reporting
FreJun is a call automation platform for outbound teams. FreJun meets your end to end communication needs and integrates with your wor
FreJun is a cloud telephony platform that automates your business calls. Users can make outbound and receive inbound business calls using a unique virtual number. The calls made can be logged, recorded and integrated with any workflow tools such as CRM and ATS. Detailed call analytics and AI insights are generated to improve team performance. FreJun also provides an auto-dialer, where the user can automatically call a list of numbers. The entire contact system can be set up in 5-10 minutes. Learn more about FreJun

Features

  • Call Volume
  • Inbound Reporting
  • Call Recording
  • Unattended Call Management
  • Call Routing
  • Caller ID
  • Outbound Reporting
  • Who Answered Log
  • Call Monitoring
  • By-Extension Reporting
FluentStream is a business phone system that provides all the call reporting features you need at the best price possible.
FluentStream provides communications software designed to help businesses better serve their customers. Our voice, video, text, and analytics services make it easy to manage and review all of your communications. In addition, everything contained within the FluentStream system is supported 24/7 by our award-winning Customer Support Team. If you have a question, we’ll be available to provide you with an answer. Learn more about FluentStream

Features

  • Call Volume
  • Inbound Reporting
  • Call Recording
  • Unattended Call Management
  • Call Routing
  • Caller ID
  • Outbound Reporting
  • Who Answered Log
  • Call Monitoring
  • By-Extension Reporting
Kavkom provides advanced call accounting and calls reporting solutions to companies.
Kavkom Phone System is the ideal solution for your workplace telephony. Why? Because we provide a system all-in-one for all kind of companies. One of the most popular features is the statistic part. Personalized monitoring and reliability of statistical indicators, guarantees of service quality. Learn more about Kavkom

Features

  • Call Volume
  • Inbound Reporting
  • Call Recording
  • Unattended Call Management
  • Call Routing
  • Caller ID
  • Outbound Reporting
  • Who Answered Log
  • Call Monitoring
  • By-Extension Reporting
Telecommunications reporting software allows you to report on incoming, outgoing, local & long distance calls from your phone system.
CASH+ Call Accounting is designed and developed by Hansen Software Corporation. CASH+ is compatible with business phone systems such as Avaya, Allworx, Cisco, PhoneSuite,Toshiba, Inter-Tel, Mitel, Samsung, Grandstream, Panasonic, Shoretel, NEC, Nortel, Vertical Zulty's and MANY more! From Hotels, Law Firms, Sales Organizations to Long Term Care facilities CASH+ can be used as a valuable tool in many industries. Install CASH+ onsite at your office for powerful reporting. Learn more about CASH+ Call Accounting Software

Features

  • Call Volume
  • Inbound Reporting
  • Call Recording
  • Unattended Call Management
  • Call Routing
  • Caller ID
  • Outbound Reporting
  • Who Answered Log
  • Call Monitoring
  • By-Extension Reporting
An all-in-one software solution for sales teams. Aloware offers automatic dialing, seamless CRM integrations, and workflow automations
Aloware understands what a modern contact center software should be: efficient, flexible, and packed with necessary features. It gears sales and support teams with the right tools to crush quotas and close more deals efficiently. It does all that by providing an all-in-one turnkey software that helps sales teams engage with customers in ways they love: via call, text message, email or social. Learn more about Aloware

Features

  • Call Volume
  • Inbound Reporting
  • Call Recording
  • Unattended Call Management
  • Call Routing
  • Caller ID
  • Outbound Reporting
  • Who Answered Log
  • Call Monitoring
  • By-Extension Reporting
Versatile business phone system for Sales and Customer Service teams, built-in with 50+ business-class features to grow your business.
The perfect business phone system for Sales and Customer service teams. We've bundled all the features with free calls to over 20 destinations so your team is free to prospect, serve your clients and grow your business. Ready to have a test-drive? Learn more about NUACOM

Features

  • Call Volume
  • Inbound Reporting
  • Call Recording
  • Unattended Call Management
  • Call Routing
  • Caller ID
  • Outbound Reporting
  • Who Answered Log
  • Call Monitoring
  • By-Extension Reporting
Virtual PBX Ringostat includes everything you need to provide a reliable connection for any business size and needs.
Ringostat Virtual PBX gives you more space to fully focus on your business, optimize corporate workflows and maximize your business potential. Call segmentation, Call queue, Interactive Voice Response (IVR), Anti-spam, Voicemail, Automatic recording of calls and Reports for any business needs. Ringostat Virtual PBX accessible from around the globe. All you need is your internet browser and a headset and you’re ready to make your first calls. Learn more about Ringostat

Features

  • Call Volume
  • Inbound Reporting
  • Call Recording
  • Unattended Call Management
  • Call Routing
  • Caller ID
  • Outbound Reporting
  • Who Answered Log
  • Call Monitoring
  • By-Extension Reporting
UC Data the Right Way. Variphy is the preferred analytics platform for Unified Communications.
Unified Communications Analytics. Simplified. Variphy provides all the functions you need in a single pane of glass. We built our products and features with the feedback and requests of Unified Communications professionals like you. Explore your data. Get more UC visibility. - Dashboards, Wallboards, & Widgets - CUCM CDR Reporting & Call Analytics - UCCX Reporting & Analytics - Cisco CUBE CDR Reporting - Zoom Phone Reporting & Analytics - Webex Calling Reporting & Analytics - Microsoft Teams Reporting & Analytics Learn more about CDR Call Reporting for Cisco

Features

  • Call Volume
  • Inbound Reporting
  • Call Recording
  • Unattended Call Management
  • Call Routing
  • Caller ID
  • Outbound Reporting
  • Who Answered Log
  • Call Monitoring
  • By-Extension Reporting
Cloud contact center and communication API solutions. Ideal for large scale multi-channel campaigns and customer care.
Cloud Contact Center Software and API solutions to manage campaigns and live contacts. Ideal for multi-channel campaigns and customer care. Easy set up, customizable & supported by Ytel real life customer service 24/7. Analytics and reports come standard. Powerful CRM integration, ringless voicemail and SMS including short code, toll-free and local numbers nationwide. HIghest quality connections and outcomes with Ytel. Learn more about Ytel

Features

  • Call Volume
  • Inbound Reporting
  • Call Recording
  • Unattended Call Management
  • Call Routing
  • Caller ID
  • Outbound Reporting
  • Who Answered Log
  • Call Monitoring
  • By-Extension Reporting
100% Cloud-Based Inbound/Outbound Dialing & Call Tracking Technology
100% Cloud-Based Inbound/Outbound Dialing & Call Tracking Technology - Powerful call recording and real-time tracking tools for sales and customer service teams. Simplify your call accounting with our easy to use dashboards, reports, and an all-in-one VOIP based phone system for your entire company. Try us for FREE for 7 days. Learn more about Sales Sling

Features

  • Call Volume
  • Inbound Reporting
  • Call Recording
  • Unattended Call Management
  • Call Routing
  • Caller ID
  • Outbound Reporting
  • Who Answered Log
  • Call Monitoring
  • By-Extension Reporting
Contact center solution that helps businesses streamline customer service processes across multiple channels.
Amazon Connect - Provide superior customer service at a lower cost with an easy-to-use omnichannel cloud contact center. Save up to 80 percent compared to traditional contact center solutions with no minimum fees, long-term commitments, or upfront license charges. Easily scale up or down to meet demand, with the flexibility to onboard tens of thousands of agents working from anywhere. Download our free eBook on how Amazon Connect can save you contact center costs. Learn more about Amazon Connect

Features

  • Call Volume
  • Inbound Reporting
  • Call Recording
  • Unattended Call Management
  • Call Routing
  • Caller ID
  • Outbound Reporting
  • Who Answered Log
  • Call Monitoring
  • By-Extension Reporting
Unified call analytics that can perform call accounting, and usage analysis across a wide variety of voice platforms.
Call accounting solution that helps identify and search phone numbers, track telecom expenses, analyze voice traffic, and more. A single software solution that can derive call metadata from all data sources including PBXs, UCaaS, Session Border Controllers, and collaboration platforms such as Zoom, Teams, and Webex. With unified call analytics, you can optimize network facilities, control costs, and manage remote teams. Pilots and Proof of Concepts are available. Learn more about Microcall

Features

  • Call Volume
  • Inbound Reporting
  • Call Recording
  • Unattended Call Management
  • Call Routing
  • Caller ID
  • Outbound Reporting
  • Who Answered Log
  • Call Monitoring
  • By-Extension Reporting
Simplify UC&C management without losing functionality or visibility. Works Across All Switch and PBX Types
Simplify UC&C management without losing functionality or visibility. Works Across All Switch and PBX Types eXsight works on all PBX systems from major switch vendors including Cisco, Avaya, Microsoft Skype for Business, Unify, Mitel, Alcatel-Lucent, Nortel, NEC and others. eXsight is a UC&C managers new best weapon in the ght to keep all of their companys communications, and internal and external collaboration, on track. Visibility Learn more about eXsight

Features

  • Call Volume
  • Inbound Reporting
  • Call Recording
  • Unattended Call Management
  • Call Routing
  • Caller ID
  • Outbound Reporting
  • Who Answered Log
  • Call Monitoring
  • By-Extension Reporting
Cloud-based solution that lets users manage corporate communications and customer service contact centers from a single place.
HiperMe is an industry-leading unified communications and contact center platform. This comprehensive solution allows you to centralize and manage all your communications, whether with clients or within your organization. With HiperMe, you can integrate calls, text messages, emails, and chats into a single interface, facilitating collaboration and improving efficiency. Learn more about HiperMe!

Features

  • Call Volume
  • Inbound Reporting
  • Call Recording
  • Unattended Call Management
  • Call Routing
  • Caller ID
  • Outbound Reporting
  • Who Answered Log
  • Call Monitoring
  • By-Extension Reporting
Call Accounting Service provides the key management information you need to administer your telecommunications environment.
NET-Phacs Hosted SaaS Call Accounting is a hosted, web based call accounting service. It provides everything you need for call accounting and features daily and monthly reports as well as robust query access to call data. The NET-Phacs "Plus" option adds; SQL ad hoc reporting; the ability to effortlessly email monthly reports to your users; plus options to allow managers query access to subordinate's data in a secure Internet environment; plus billing and tracking of equipment and feature items. Learn more about NET-Phacs

Features

  • Call Volume
  • Inbound Reporting
  • Call Recording
  • Unattended Call Management
  • Call Routing
  • Caller ID
  • Outbound Reporting
  • Who Answered Log
  • Call Monitoring
  • By-Extension Reporting
Monitoring • Analytics • Reporting • Recording • Queue, Device and DID Management
Formed in 2000, MAF InfoCom is a leading innovative technology provider with two decades experience delivering solutions for Unified Communications and Collaboration including Monitoring, Analytics, Reporting, Recording, Headset & Device Management and DID Management. We serve tens of thousands customers around the globe, in a large variety of branches. We have installations in over 50 countries ranging from SMEs to multi-national global enterprises. Learn more about MAF ICIMS

Features

  • Call Volume
  • Inbound Reporting
  • Call Recording
  • Unattended Call Management
  • Call Routing
  • Caller ID
  • Outbound Reporting
  • Who Answered Log
  • Call Monitoring
  • By-Extension Reporting
ISI helps its clients choose and implement Unified Communications management solutions that achieve their desired business outcomes.
ISI is a leading provider of quality Unified Communications management solutions for companies seeking to measure, analyze and optimize usage, content, expenses and people. ISI helps clients implement UC management solutions for voice, video, and IM/Presence that improve business outcomes through: UC reporting, traffic analytics, collaboration recording, speech analytics, workforce management, telecom audit, and telecom expense management (TEM). Learn more about Infortel Select

Features

  • Call Volume
  • Inbound Reporting
  • Call Recording
  • Unattended Call Management
  • Call Routing
  • Caller ID
  • Outbound Reporting
  • Who Answered Log
  • Call Monitoring
  • By-Extension Reporting
Cloud PBX for Full Collaboration and Contact Center integrated with Microsoft Teams and Google Workspace
Cloud PBX for Full Collaboration and Contact Center integrated with Microsoft Teams and Google Workspace The most complete and cost-effective on the market, with hundreds of resources including: Full Collaboration (Calling, Chat and Meeting) Omnichannel Mobile Apps Call Recording Call Transcription Self-service and IVR Contact Center (active and receptive) Reports and Monitoring Learn more about Callbox

Features

  • Call Volume
  • Inbound Reporting
  • Call Recording
  • Unattended Call Management
  • Call Routing
  • Caller ID
  • Outbound Reporting
  • Who Answered Log
  • Call Monitoring
  • By-Extension Reporting
OfficeWatch Call Reporting provides visibility for businesses with call tracking, threshold alarms and more
OfficeWatch Call Reporting provides visibility for businesses to easily track all calls within the organization to determine employee productivity and prevent against unauthorized phone usage. The application includes an automatic report scheduler which configures an unlimited number of reports to be emailed, printed or archived on an hourly, daily, weekly, or monthly basis. Toll fraud, trunk analysis and 911 alerts help businesses gain ROI from their investment. Learn more about OfficeWatch Call Reporting

Features

  • Call Volume
  • Inbound Reporting
  • Call Recording
  • Unattended Call Management
  • Call Routing
  • Caller ID
  • Outbound Reporting
  • Who Answered Log
  • Call Monitoring
  • By-Extension Reporting