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IT Asset Management Software
IT Asset Management software provides enterprise wide inventory and life cycle management of software and hardware assets.
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Manage the entire lifecycle of your IT assets—from purchase to retirement—with ServiceDesk Plus.
Learn more about ManageEngine ServiceDesk Plus
Using visual workflows, ServiceDesk Plus helps you manage servers, workstations, routers, switches, software, and other assets—each from procurement through disposal. IT teams can discover Windows, macOS, and Linux devices and the installed software through multi-modal agent-based and agentless scans. ServiceDesk Plus helps IT teams stay audit-ready by providing deep insights into their software license compliance, IT asset usage, and financials. It is also PinkVERIFY-certified for IT asset management.
Learn more about ManageEngine ServiceDesk Plus
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Features
- Support Ticket Management
- Contract/License Management
- Procurement Management
- Cost Tracking
- Maintenance Management
- Configuration Management
- Audit Management
- Compliance Tracking
- Supplier Management
Timly enables a 360° overview of all IT assets of your company and automates tracking of devices & maintenance and service management.
Learn more about Timly
We make IT asset management easy!
Timly enables a 360° overview of the entire inventory of your company. Efficiently track devices, tools, machines, facilities and vehicle fleets. Timly automates all processes related to physical inventory management:
> What do I have?
> Where is it?
> Who has it?
> Planning: when and where?
> When is the next service?
> Maintenance & repairs
> Track defects
> Usage Data
> What is it worth?
Timly provides all the answers - with just one click.
Learn more about Timly
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Features
- Support Ticket Management
- Contract/License Management
- Procurement Management
- Cost Tracking
- Maintenance Management
- Configuration Management
- Audit Management
- Compliance Tracking
- Supplier Management
ITAM Software: Track complete hardware & software asset life-cycles, licenses, contracts, certificates, renewal reminders, and more!
Learn more about Device42
Device42 is the most comprehensive discovery system for Hybrid IT available today. Continuously discover, map, and optimize infrastructure and applications across data center and cloud environments. Device42 intelligently groups discovered workloads by application affinities, dramatically reducing the effort required to create move groups, capturing all communications. Customers across 60 countries use these capabilities to manage and modernize their IT infrastructure and application landscapes.
Learn more about Device42
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Features
- Support Ticket Management
- Contract/License Management
- Procurement Management
- Cost Tracking
- Maintenance Management
- Configuration Management
- Audit Management
- Compliance Tracking
- Supplier Management
An all in one solution for iOS, fireOS, Macs, Android, Apple TVs, Linux, ChromeOS, visionOS, Windows devices and laptop management.
Learn more about Hexnode UEM
Hexnode is a cloud-based UEM solution that allows you to harness the power of the cloud to secure and manage corporate devices. They offer a flexible solution for comprehensive management and security of all the endpoints deployed in an organization. Trusted by SMBs to Fortune 100s worldwide, you can manage your entire corporate network with ease. Supporting major device platforms and offering support to a wide range of industries, Hexnode is globally recognised for its industry-best features.
Learn more about Hexnode UEM
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Features
- Support Ticket Management
- Contract/License Management
- Procurement Management
- Cost Tracking
- Maintenance Management
- Configuration Management
- Audit Management
- Compliance Tracking
- Supplier Management
An automated patch management tool for Windows, Linux & MacOS that helps you manage your software asset inventory.
Learn more about Heimdal Patch & Asset Management
Automated patch and asset management that enables you to deploy and update any Microsoft, Linux, MacOS, 3rd party and proprietary software, from anywhere in the world and according to any schedule, with a full CVE/CVSS audit trail and flawless data compliance. Deploy updates, patches, and legacy fixes on the go, conduct inventory reports, force-update machines, review versioning, and secure your assets against all threats. Enjoy low bandwidth consumption and fast distribution through local P2P.
Learn more about Heimdal Patch & Asset Management
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Features
- Support Ticket Management
- Contract/License Management
- Procurement Management
- Cost Tracking
- Maintenance Management
- Configuration Management
- Audit Management
- Compliance Tracking
- Supplier Management
NinjaOne gives complete, accurate, and real-time insight into managed IT assets to help IT teams reduce costs, & make better decision.
Learn more about NinjaOne
NinjaOne gives complete, accurate, and real-time data and insight into managed IT assets. With Ninja, IT leaders get full visibility into and control over their endpoints, insights and automation to reduce technology costs, robust monitoring and more. NinjaOne makes asset discovery easy through Active Directory based discovery and deployment, improves decision-making with real-time IT asset information, tools to group, find, and manage assets more efficiently.
Learn more about NinjaOne
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Features
- Support Ticket Management
- Contract/License Management
- Procurement Management
- Cost Tracking
- Maintenance Management
- Configuration Management
- Audit Management
- Compliance Tracking
- Supplier Management
Gartner identified Nlyte as providing cornerstone technology for the evolving Hybrid Digital Infrastructure Management (HDIM) space.
Learn more about Nlyte DCIM
Nlyte provides complete management for the Hybrid Digital Infrastructure. Nlyte automates the inventory process for accurate accountability of what you have and where it is - helps secure assets, infrastructure, and data flow by monitoring changes and alerting on deployment and access exceptions - helps maintain assets by monitoring for currency and efficient usage. Nlyte software deliver cost management, resource efficiency-space, workflow optimization, while de-risking from disruptions.
Learn more about Nlyte DCIM
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Features
- Support Ticket Management
- Contract/License Management
- Procurement Management
- Cost Tracking
- Maintenance Management
- Configuration Management
- Audit Management
- Compliance Tracking
- Supplier Management
Atera is the all-in-one IT management platform that combines asset management with AI to supercharge efficiency. Try for free now!
Learn more about Atera
Atera is revolutionizing asset management for IT teams with our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation platform, now enhanced by Action AI™. Designed to optimize asset tracking and lifecycle management, Atera empowers IT teams to streamline hardware and software oversight, automate patch management, and safeguard critical infrastructure. With advanced reporting, real-time diagnostics, and powerful analytics, Atera enables seamless asset monitoring and compliance while improving service quality and supporting growth. Trusted by over 12,000 customers across 120+ countries, Atera offers per-tech pricing and unlimited devices for maximum scalability and value.
Learn more about Atera
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Features
- Support Ticket Management
- Contract/License Management
- Procurement Management
- Cost Tracking
- Maintenance Management
- Configuration Management
- Audit Management
- Compliance Tracking
- Supplier Management
Discover and manage every device, software, and hidden asset on your network, all in one dashboard.
With instant and automated discovery process, TeamViewer Asset Management gives you in-depth view of all hardware assets in your network, spanning the entire IT and IoT estate. Get visibility of your entire inventory, including warranty and patch information, hardware and software details, and potential security risks—on one user-friendly dashboard.
Take your IT inventory management one step further with integrated asset management capabilities. Manage software updates, system upgrades, and patch deployment for your entire IT infrastructure remotely from anywhere in the world.
Leverage insights from the dashboard and reports to increase your IT fleet’s efficiency and drive data-driven decision-making.
Learn more about TeamViewer Remote
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Features
- Support Ticket Management
- Contract/License Management
- Procurement Management
- Cost Tracking
- Maintenance Management
- Configuration Management
- Audit Management
- Compliance Tracking
- Supplier Management
One MDM to manage Macs, Windows, and mobiles. Centralize visibility, enforce security, ensure compliance, and automate deployment.
Simplify device management with an easy-to-configure cloud-based MDM for Macs, Windows, and mobile devices. With Rippling IT (MDM), you can (1) automate onboarding with zero-touch deployment to remotely configure devices with the right software, settings, and policies (2) securely manage off-boarding or vulnerabilities with remote lock, wipe, and reset (3) enforce ongoing security policies, like device encryption or strong passwords, (4) order, ship, retrieve, and warehouse devices.
Learn more about Rippling
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Features
- Support Ticket Management
- Contract/License Management
- Procurement Management
- Cost Tracking
- Maintenance Management
- Configuration Management
- Audit Management
- Compliance Tracking
- Supplier Management
Deel IT streamlines global IT operations. Manage devices, software, and support across 130+ countries.
Streamline your asset management with Deel IT. It provides a centralized platform to track and manage hardware, software, and user licenses across all of your business locations (130+ countries supported). Automate onboarding, offboarding, and asset tracking for efficient IT management. Ensure consistent IT policies worldwide. Deel IT integrates seamlessly with your existing infrastructure, saving you time and resources on manual asset management tasks.
Key product features offer global asset tracking, automated workflows, standardized processes, and enhanced security.
Reduce costs, increase efficiency, enhance visibility, and improve compliance with Deel IT—It's the ideal solution for businesses with global teams seeking automated IT asset management.
Learn more about Deel
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Features
- Support Ticket Management
- Contract/License Management
- Procurement Management
- Cost Tracking
- Maintenance Management
- Configuration Management
- Audit Management
- Compliance Tracking
- Supplier Management
Streamline your onboarding and offboarding, and automate workflows via helpdesk and MDM integrations. Experience the best!
Manage the complete IT asset lifecycle for your remote workforce with easy-to-use, cloud-based IT Asset Management software. Track all hardware, including Windows/Mac devices and software, to reduce downtime, ensure software license compliance, and speed up troubleshooting. Maintain complete visibility into your IT landscape with full asset management, purchase orders, maintenance, and usage optimization. Seamlessly integrate with Zendesk and Jira helpdesks, SCCM, JAMF, and many others. Try it out for free!
Learn more about EZO
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Features
- Support Ticket Management
- Contract/License Management
- Procurement Management
- Cost Tracking
- Maintenance Management
- Configuration Management
- Audit Management
- Compliance Tracking
- Supplier Management
Learn why Forbes rated Asset Panda the #1 Asset Tracking Software of 2022. Try Asset Panda with a free 14-day trial (no card required)!
Our IT asset management software helps you streamline managing your entire IT asset lifecycle. Our cloud-based ITAM software is flexible, user-friendly, customizable, and supports many integrations. The software pairs with mobile iOS & Android apps with free barcode scanning. On top of IT asset management, we help with ticketing, fixed asset audits, maintenance tracking, auto-discovery, equipment tracking, & more. Get your free 14-day trial today (no card required)!
Learn more about Asset Panda
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Features
- Support Ticket Management
- Contract/License Management
- Procurement Management
- Cost Tracking
- Maintenance Management
- Configuration Management
- Audit Management
- Compliance Tracking
- Supplier Management
UpKeep is rated the #1 mobile-first IT Asset Management Solution to streamline work orders, facility, and asset management.
UpKeep's IT Asset Management Software is a modern maintenance and asset management solution for your team. From your desktop to your phone and even your tablet, UpKeep is easily accessible from anywhere at any time. Create work orders on-the-go, get notifications when tasks are updated, and receive alerts straight from your app when assets go down making your business run more efficiently than ever before.
Learn more about UpKeep
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Features
- Support Ticket Management
- Contract/License Management
- Procurement Management
- Cost Tracking
- Maintenance Management
- Configuration Management
- Audit Management
- Compliance Tracking
- Supplier Management
Fishbowl’s IT Asset Management solution benefits from real-time data so you know exactly what your manufacturing assets are worth.
Fishbowl’s IT Asset Management solution takes the guesswork out of determining what your manufacturing assets are worth. You will no longer rely solely on estimates and guesses about when to reorder, because you will have real-time data that gives you an accurate reflection of what is in stock at all times.
Learn more about Fishbowl
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Features
- Support Ticket Management
- Contract/License Management
- Procurement Management
- Cost Tracking
- Maintenance Management
- Configuration Management
- Audit Management
- Compliance Tracking
- Supplier Management
Sortly helps businesses track inventory, assets, parts, tools, and equipment—from any device, in any location.
Sortly helps businesses track inventory, assets, parts, tools, and equipment—from any device, in any location. Organize, customize, track, update, and manage your inventory in one easy app.
Key Features:
- Use from any device, any location
- Mobile barcode & QR scanning
- Barcode label generation
- Low stock alerts & reports
- Custom folders, fields & tags
- Activity reports
- Customizable user access
- Offline access
Learn more about Sortly
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Features
- Support Ticket Management
- Contract/License Management
- Procurement Management
- Cost Tracking
- Maintenance Management
- Configuration Management
- Audit Management
- Compliance Tracking
- Supplier Management
Jira Service Management is an ITSM software that unlocks high-velocity teams to deliver great service experiences fast and together.
Jira Service Management is an ITSM solution that unlocks high-velocity IT, dev, operations, and business teams. Empowered teams can deliver great service experiences, without the complexity of traditional ITSM, and coordinate efforts for even more impact through Jira’s open collaborative platform. Streamlined workflows, automation rules, queues, SLAs, and a self-service portal all empower IT, dev, operations, and business teams to deliver exceptional service management at scale with no silos.
Learn more about JIRA Service Management
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Features
- Support Ticket Management
- Contract/License Management
- Procurement Management
- Cost Tracking
- Maintenance Management
- Configuration Management
- Audit Management
- Compliance Tracking
- Supplier Management
Cloud and mobile-based CMMS and asset management software that helps streamline maintenance operations, manage work orders, and more.
Limble is a cloud and mobile-based CMMS solution that helps businesses of all sizes manage maintenance work, automate work scheduling, monitor work history, generate reports, and organize assets. It helps track equipment health and performance, automate recurring tasks, optimize downtime, generate customizable reports and insights to improve productivity, and more.
Learn more about Limble
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Features
- Support Ticket Management
- Contract/License Management
- Procurement Management
- Cost Tracking
- Maintenance Management
- Configuration Management
- Audit Management
- Compliance Tracking
- Supplier Management
Manage your Assets from Purchase till Retirement with Ease
Maintain inventory of your organization's IT and non-IT assets like contracts, hardware, software, and track asset details throughout its lifecycle with Freshservice's asset management. The tool puts a refreshing user experience on top of powerful ticketing and asset management capabilities like auto-discovery of new resources, powerful configuration management, and enhanced impact analysis.
Learn more about Freshservice
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Features
- Support Ticket Management
- Contract/License Management
- Procurement Management
- Cost Tracking
- Maintenance Management
- Configuration Management
- Audit Management
- Compliance Tracking
- Supplier Management
SolarWinds Service Desk provides fully integrated asset management and service management for IT teams to resolve issues quickly
SolarWinds Service Desk is a fully integrated IT service desk and IT asset management solution. Easily track, monitor, and analyze your assets, including hardware, software, contracts, purchase orders, licenses, and warranties all in one place. Automatically scan your network to discover and update asset data. Streamline ticket resolution by aligning incidents to impacted assets, automatically capturing asset incident history, and automating ticket routing and priority using AI.
Learn more about SolarWinds Service Desk
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Features
- Support Ticket Management
- Contract/License Management
- Procurement Management
- Cost Tracking
- Maintenance Management
- Configuration Management
- Audit Management
- Compliance Tracking
- Supplier Management
Download free IT help desk software for IT pros & sysadmins around the world in all businesses. Support & mobile apps also free.
The Spiceworks IT Help Desk is purpose-built for IT pros, we have just what you need to run a better internal IT help desk and a better business. Start tackling tickets in minutes with free help desk software (on your server or in the cloud). Plus, it's more than just ticket tracking: understand (and change!) team behavior and articulate your value to the business. Get it free today!
Learn more about Spiceworks Cloud Help Desk
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Features
- Support Ticket Management
- Contract/License Management
- Procurement Management
- Cost Tracking
- Maintenance Management
- Configuration Management
- Audit Management
- Compliance Tracking
- Supplier Management
A complete Mobile Device Management solution for IT pros to simplify the deployment, inventory, and security of Apple devices.
Jamf Pro is a complete device management solution for IT pros to simplify the deployment, inventory and security of Macs, iPads, iPhones and Apple TVs. Designed to automate device management while driving end-user productivity, Jamf Pro is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices. The IT experience you want is within reach. Request a free trial and become an IT superhero today.
Learn more about Jamf Pro
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Features
- Support Ticket Management
- Contract/License Management
- Procurement Management
- Cost Tracking
- Maintenance Management
- Configuration Management
- Audit Management
- Compliance Tracking
- Supplier Management
The most advanced AI-Powered IT Service Management platform out there with generative AI baked into every element of service management
SysAid is the next-gen of AI-Powered ITSM, a comprehensive platform with generative AI baked into every element of service management, all wrapped up in an intuitive, fully conversational user experience. Empowering organizations to deliver exceptional service – automagically. This delights employees with a reliable, easily accessible, and incredibly convenient service experience. Frees up admins so they can focus on more strategic tasks. And liberates organizations to unleash their true potential.
Learn more about SysAid
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Features
- Support Ticket Management
- Contract/License Management
- Procurement Management
- Cost Tracking
- Maintenance Management
- Configuration Management
- Audit Management
- Compliance Tracking
- Supplier Management
Customizable & full featured IT asset management solution. Easy to setup & use. Mobile apps (iOS/Android). Request a free demo today!
AssetCloud is the most feature-rich IT asset management solution in the industry delivering full life-cycle asset management. Wasp is the only asset tracking solution provider that offers all the necessary software, hardware, and asset tags you need to implement an asset management system. This makes AssetCloud the most complete solution available from one provider. With AssetCloud, you can: 1) Check-out IT assets to assign equipment to individuals and set due dates, as well as receive notifications when equipment is overdue. 2) View full equipment history, including all transactions, changes, and who made them. 3) Maximize audit accuracy and speed by performing audits to verify and eliminate inconsistencies, while identifying which equipment was not found or misplaced. 4) Conduct audits by asset location or funding source. 5) Maintain IT asset visibility and perform audits while on-the-go with the iOS and Android mobile app. 6) And much more. Request a free demo today!
Learn more about AssetCloud
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Features
- Support Ticket Management
- Contract/License Management
- Procurement Management
- Cost Tracking
- Maintenance Management
- Configuration Management
- Audit Management
- Compliance Tracking
- Supplier Management
PDQ Deploy is the best way to automate your IT asset management. Update software, deploy scripts, and make configuration changes.
Automate your IT asset management with PDQ Deploy. Select the software you want to deploy (we have a pre-built library of over 200), specify which machines require updates, and set a preferred schedule for deployment. PDQ Deploy will automatically and silently apply updates — all without bothering end users.
Learn more about PDQ Deploy & Inventory
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Features
- Support Ticket Management
- Contract/License Management
- Procurement Management
- Cost Tracking
- Maintenance Management
- Configuration Management
- Audit Management
- Compliance Tracking
- Supplier Management
IT Asset Management Software Buyers Guide
Table of Contents
What is IT asset management software?
IT asset management (ITAM) software facilitates business-wide inventory and lifecycle management of software and hardware assets. ITAM software helps businesses with maintenance history, user permissions, acquisition budget forecasting, and software license compliance.
The benefits of IT asset management software
- Maximize value of IT assets: ITAM software helps measure and monitor the value of your business’ IT assets. With accurate IT asset valuation, you can make better investment decisions. On the flip side, you can stop paying for software and hardware licenses with lower returns on investment.
- Improve service levels: Effective ITAM software utilization lets administrators reduce time spent on manual overheads and focus instead on important service requests. With real-time predictive analytics reports, IT teams can proactively create automation tools to remove vulnerabilities, minimize risk, and reduce service requests.
- Protect assets and support compliance: With digital workplace initiatives like bring your own device (BYOD) gaining popularity, tracking unauthorized devices and reducing asset misuse is increasingly difficult. ITAM software can detect unauthorized tools or applications and alert IT managers to take corrective action and reduce associated risks.
Typical features of IT asset management software
- Asset tracking: Monitor, control, and manage documentation for all IT assets. Advanced solutions include real-time asset monitoring and diagnostic tools to track new devices.
- Inventory management: Create a centralized repository to monitor and store all important IT asset data. Also tracks the complete lifecycle of IT assets.
- Audit management: Scrutinize IT assets to evaluate risk and generate reports and metrics to identify any issues.
- Compliance tracking: Track renewal and expiration dates of all licenses and notify IT managers of all regulatory changes.
- Supplier management: Link purchase invoices and manage vendors from a centralized platform to reduce redundancies and streamline operations.
Considerations when purchasing IT asset management software
- Mobile capabilities: In today’s digital age, employees are mostly mobile and often work from remote locations. Businesses expect their IT teams to respond swiftly to service requests and minimize downtime. Therefore, it is essential that IT teams be responsive while working remotely. If your employees travel frequently, look for ITAM software that is compatible with mobile browsers or offer iOS and Android applications.
- Total cost of ownership: Finding the right ITAM solution within your budget can be a daunting task. ITAM software solutions offer varied pricing models that make direct comparison a bit tough. Common pricing models for ITAM solutions are tiered pricing, pay-per-user, and pay-per-node. Buyers should calculate the total cost of a solution before making a purchase decision, including features costs, licensing fees, integration costs, number of users, and support.
Relevant IT asset management software trends
- Adoption of artificial intelligence (AI): Gartner predicts that over the next few years, all software applications will incorporate artificial intelligence in some way. AI-backed tools such as chatbots will handle service requests and other mundane tasks. AI tools will also help reduce the workloads of IT administrators by creating incident tickets and guiding users to relevant knowledge management resources to resolve their issues.
- ITAM strategies will incorporate physical devices: Adoption of the internet of things among small and midsize businesses is increasing at a fast pace. As more smart assets are added to IT networks, businesses must begin viewing them as a key component of their IT infrastructure.
