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Cloud-based IT support software for SMBs with in-house and remote teams. Learn more about GoTo Resolve
GoTo Resolve is IT support software built for SMBs. It helps IT professionals streamline their help desk by bringing together the tools they need to engage, identify problems, and fix issues faster. It combines game-changing IT management and support software with conversational ticketing and a zero trust architecture into a single consolidated tool. It is simple, secure, flexible, and free to use. Looking for GoToAssist? GoTo Resolve includes the same remote support functionality and more. Learn more about GoTo Resolve

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling
IT Management has never been more important than in today's remote environment. Integrates seamlessly with Zendesk, Jira etc. Learn more about EZOfficeInventory
Manage the complete IT asset lifecycle for your remote workforce with easy-to-use, cloud-based IT Management software. Reduce downtime, ensure software license compliance, and speed up troubleshooting by tracking all hardware including Windows/Mac devices as well as software. Maintain complete visibility into your IT landscape with full asset management, purchase orders, maintenance, usage optimization. Seamlessly integrated with Zendesk, Jira helpdesks, as well as SCCM, JAMF, many others. Learn more about EZOfficeInventory

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling
NinjaOne centralizes endpoint, patch, and service desk management into a unified IT management solution. Learn more about NinjaOne
NinjaOne is the leading unified IT operations platform, providing a seamless, single-pane solution to manage endpoints and support end-users. Ninja reduces complexity, drives technician efficiency and gives IT teams full control over managed IT assets. The platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, backup, and more - all in one unified solution with a fast, modern, intuitive interface. Learn more about NinjaOne

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling
ManageEngine OpManager is 5 in 1 integrated network management software for performance monitoring, fault diagnosis & troubleshooting. Learn more about ManageEngine OpManager
ManageEngine OpManager is an integrated network management platform that helps large enterprises, service providers, and SMEs manage their data centers & IT infrastructure efficiently and cost effectively. It offers network performance monitoring, physical and virtual server monitoring, traffic analysis, configuration management, firewall log management and IP address management. It provides business view, email/sms based alerts, workflow automation, customized reports and combined snapshot view Learn more about ManageEngine OpManager

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling
A Complete Unified Infrastructure Monitoring Suite for IT, Networking, Cloud, App and IoT devices. Learn more about Infraon IMS
A Complete Unified Infrastructure Monitoring Suite for IT, Networking, Cloud, App and IoT devices. Infraon IMS is a Unified IT Infrastructure Monitoring & Management Solution that helps Simplify Network & Systems Management by Monitoring, Managing and Optimizing System Performance and Availability across Heterogeneous IT Environments. It is enterprise-proven and ensures smooth running data-centers both on-premise as well as on cloud. Learn more about Infraon IMS

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling
Keep your organization cost-effective with InvGate Assets, an ITAM solution that enables you to manage, control and secure your organiz Learn more about InvGate Assets
Keep your organization cost-effective with InvGate Assets, an ITAM solution that enables you to manage, control and secure your organization's IT assets. Track remotely all changes and ownership in hardware, software, licenses, and workstations for better decision making. Gain visibility of all of the organization's IT assets' lifecycle, from procurement to maintenance and disposal. Enjoy rapid, autonomous, hassle free implementation; typically in less than 4 hours! Learn more about InvGate Assets

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling
AssetSonar helps you organize, track, and report on your technology landscape from procurement to retirement - all from a single space. Learn more about AssetSonar
Consolidate hardware and software data, optimize IT spend, and become audit-ready with a comprehensive IT asset management solution. AssetSonar’s integration with Zendesk and Jira integrations help ensure seamless IT service management delivery, and integrated network discovery applications provide full control of your IT infrastructure. Maximize the value of your software investments by ensuring license compliance, entitlement management, and software reconciliation. Learn more about AssetSonar

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling
Sharegate, the out-of-the-box management solution for Microsoft 365 that just works. Learn more about ShareGate
From big migrations to everyday Teams and SharePoint operations. ShareGate is the out-of-the-box management solution for Microsoft 365 that just works. Trusted by over 75,000 IT admins, ShareGate turns M365 into the collaborative and secure environment it should be. Start cleaning your tenant in minutes, build your management strategy focusing on best practices, and automate self-service with users following the guardrails you’ve established. Learn more about ShareGate

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling
Infraon Desk is an ITIL certified ITSM tool to support your entire Enterprise IT Management journey. Learn more about Infraon Desk
Infraon Desk ITSM tool is an integrated 13 ITIL Process Pink Elephant-certified platform that unifies multiple IT/business teams to streamline and accelerate the IT management lifecycle. With inbuilt real-time event detection & ticket management, Infraon ITSM offers a single dashboard to manage all omnichannel service processes. Integrated with Infraon IMS (NMS Tool) it provides complete visibility into enterprise IT Management starting from fault detection to ticket resolution & closure. Learn more about Infraon Desk

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling
monday.com is a flexible platform that provides IT managers the visibility they need to keep teams running as efficiently as possible.
monday.com is a flexible platform that allows IT managers to easily collaborate with external and internal stakeholders while overseeing large projects and processes. Choose one of the 200+ infinitely customizable templates. Then tailor it to your workflows within less than a few hours using drag-and-drop columns, widgets, and apps. From IT requests to inventory management, monday.com gives you the instant visibility you need to better support your team where they need you. Learn more about monday.com

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling
Founded in 2011, Zapier has helped over 1.8 million individuals and businesses with their automation needs.
Zapier connects the web apps SMBs use every day so you can save time, reduce tedious tasks, and focus on what matters most. Working with a larger team? Zapier for Companies offers collaboration and security features that let you bring the power of automation to your entire organization. In just a few minutes, you can set up automated workflows that connect over 4,000 of the most popular apps—no code required. Learn more about Zapier

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling
Cloud-based suite of cybersecurity solutions that help businesses identify, analyze and remediate threats on a unified platform.
Cloud-based suite of cybersecurity solutions that help businesses identify, analyze and remediate threats on a unified platform. Learn more about Malwarebytes for Business

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling
Rippling lets you easily manage your US and global employees’ payroll, benefits, expenses, devices, apps, and more—in one place.
Rippling is the first way for businesses to manage all of their HR, IT, and Finance–payroll, benefits, computers, apps, corporate cards, expenses, and more–in one global workforce platform. By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Learn more about Rippling

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling
Protect your business endpoints from ransomware, malware, hackers, and more with AVG Antivirus Business Edition.
AVG Antivirus Business Edition protect your business from viruses, ransomware, and other online threats in real-time. Our top-rated antivirus protects your business from: hacker attacks, web and email threats and, the newest malware. You can choose between unmanaged and managed solutions. AVG Cloud Management Console allows you to quickly deploy antivirus to multiple endpoints, manage policies, monitor threats, schedule updates, and protect devices. Learn more about AVG Antivirus Business Edition

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling
Wrike is an IT work management software with templates, Gantt charts, advanced security, automated approvals, and 400+ integrations.
Wrike is an IT work management software trusted by 20,000+ companies and over two million users. Streamline your IT management using custom request forms, Kanban boards, Gantt charts, time-tracking, automated workflows and approvals, budget management, and advanced reporting, all in one place. Integrate Wrike with 400+ applications such as GitHub for seamless development and tracking. Customize your workflows so you can see progress at every step. Transform your IT management with Wrike. Learn more about Wrike

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling
The #1 online collaborative whiteboard platform where teams get work done.
Miro is #1 collaborative whiteboard platform for teams of any size, trusted by over 30 million users worldwide. Easily collaborate, ideate and centralize communication for all your cross-functional team work. Try our deep integrations with Microsoft Ecosystem, Atlassian Ecosystem, Slack, Box, DropBox, Sketch, and more to make your team collaboration more productive. Explore 250+ templates and interactive frameworks to start collaborate quickly with your team Learn more about Miro

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling
With SolarWinds Service Desk, you can deliver exceptional service experiences and drive better business outcomes.
SolarWinds Service Desk, previously Samanage Service Platform, unites employees around the globe by enabling companies to manage and automate a diverse range of IT management processes and tasks. Powered by smart technology like AI and automations and built with ITIL best practices in mind, our service desk helps you achieve faster ticket resolutions, improve SLAs, and gain better visibility and control of your IT infrastructure. Learn more about SolarWinds Service Desk

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling
Download free IT help desk software for IT pros & sysadmins around the world in all businesses. Support & mobile apps also free.
The Spiceworks IT Help Desk is purpose-built for IT pros, we have just what you need to run a better internal IT help desk and a better business. Start tackling tickets in minutes with free help desk software (on your server or in the cloud). Plus, it's more than just ticket tracking: understand (and change!) team behavior and articulate your value to the business. Get it free today! Learn more about Spiceworks

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling
ISL Light remote support software lets you control a remote computer or mobile device. It's cross-platform, secure, fast, customizable.
ISL Light is a web-based remote desktop solution that lets you access and control any Windows, Mac or Linux computer in seconds from any computer or mobile device or to provide ad hoc technical support to mobile device users. Cross-platform, secure, high-speed screen sharing, cloud-based or on-premises license. Rich customization options allow you to rebrand the software to your own corporate identity and apply advanced security measures. Learn more about ISL Light

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling
A complete Mobile Device Management solution for IT pros to simplify the deployment, inventory, and security of Apple devices.
Jamf Pro is a complete device management solution for IT pros to simplify the deployment, inventory and security of Macs, iPads, iPhones and Apple TVs. Designed to automate device management while driving end-user productivity, Jamf Pro is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices. The IT experience you want is within reach. Request a free trial and become an IT superhero today. Learn more about Jamf Pro

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling
Online ITIL service desk that helps you manage your IT infrastructure, minus the complications.
Freshservice is an online ITIL service desk with a fresh twist. The tool puts a refreshing user experience on top of powerful ticketing and asset management capabilities like auto-discovery of new resources, powerful configuration management and enhanced impact analysis. Incident, Problem, Change, Release & Knowledge Management are amongst the other features that make Freshservice a perfect fit for your organization's IT management needs. Learn more about Freshservice

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling
On-prem & cloud-based unified endpoint management and security tool that helps manage organization endpoints from single console.
Endpoint Central is a unified endpoint management solution that helps in managing servers, laptops, desktops, smartphones, & tablets from a central location. Using either an on-premise or a cloud-base d UEM allows you to automate regular endpoint management routines like installing patches, deploying software, imaging & deploying OS, manage mobiles & BYOD devices, remote troubleshooting, modern management & much more! It also has a mobile app that allows you to manage endpoints anywhere, anytime! Learn more about ManageEngine Endpoint Central

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling
SysAid helps IT work smarter, not harder, with service automation based on a decade of AI information. Try IT for free today.
SysAid uses service automation to make IT work smarter, not harder. With a help desk that practically manages itself, millions of users around the world enjoy faster service, lighter workloads, and away smoother service experience. It makes every aspect of ITSM so breezy and automatic, freeing up IT from the grind and instead, allowing them do the things your business really needs to keep going strong. SysAid provides the fix that IT has so badly needed. Try IT for free today. Learn more about SysAid

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling
Jira Service Management is an ITSM software that unlocks high-velocity teams to deliver great service experiences fast and together.
Jira Service Management is an ITSM solution that unlocks high-velocity IT, dev, operations, and business teams. Empowered teams can deliver great service experiences, without the complexity of traditional ITSM, and coordinate efforts for even more impact through Jira’s open collaborative platform. Streamlined workflows, automation rules, queues, SLAs, and a self-service portal all empower IT, dev, operations, and business teams to deliver exceptional service management at scale with no silos. Learn more about JIRA Service Management

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling
Centralize all your remote connections, passwords, and credentials into a unique platform that people love to work with.
Remote Desktop Manager lets you centralize all your remote connections, passwords, and credentials into a unique platform that people love to work with. Drive security, speed, and productivity through your organization while reducing risks for your IT department. Join over 750,000 users in more than 140 countries who enjoy Remote Desktop Manager. Learn more about Remote Desktop Manager

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling
Simplified endpoint management for desktops, servers, and mobile laptops.
GoTo Central is a powerful, easy-to-use endpoint management solution enabling IT professionals to effectively monitor, manage, and secure their endpoint infrastructure. Whether you have remote employees or endpoints scattered across the globe, GoTo Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk. Learn more about Central

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling
Atera is the ultimate all-in-one remote IT management solution for MSPs, IT consultants and IT departments. Try Atera for free today!
Atera offers a comprehensive IT Management for MSPs and IT Professionals. The platform provides one integrated solution: full remote monitoring and management (RMM), PSA, remote access, patch management, billing, reports, and so much more! Atera’s disruptive pricing model also helps managed IT service providers scale their business while providing continued best-in-class service. All plans include unlimited devices, meaning you only pay per technician. Try Atera for free today! Learn more about Atera

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling
Endpoint data loss protection and security platform that enables small businesses to manage recovery of deleted files and more.
Endpoint data loss protection and security platform that enables small businesses and organizations to recover lost data caused through human error, ransomware or any other online disaster, where the recovered files can be tracked through status reports. Learn more about CrashPlan

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling
Patch Manager Plus is an automated patch management software to patch Windows, Mac, Linux updates and 300+ third-party applications.
Patch Manager Plus is an automated patch management software that provides enterprises with a single interface for all patch management tasks. Works across platforms, helping you patch Windows, Mac, Linux & 300+ third-party applications. You can automate the scan for missing patches, test & approve for hassle-free patching, customize deployment policies to meet business needs, decline patches & generate vulnerability reports. Patch Manager Plus is now available both on cloud and on-premise. Learn more about ManageEngine Patch Manager Plus

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling
See how ConnectWise Manage can help you start reaping the benefits of improved cash flow, increased profitability and much more.
Building and managing a successful technology business is exciting and rewarding but also daunting. With the right tools you can accomplish more and stress less. See how ConnectWise Manage can help you gain a 360 degree view of your business and start reaping the benefits of improved cash flow, increased profitability and much more. View your demo! Learn more about ConnectWise PSA

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling
Cloud software that connects people, systems & data into a single view for visibility and actionable intelligence across operations.
PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Learn more about PagerDuty

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling
Thousands of MSPs and IT Departments use Kaseya VSA IT management software to automate IT. Start your free trial now!
MSPs and internal IT departments use Kaseya VSA software to manage and automate IT. Powerful automation allows you to automate common IT processes like patch management. Get real-time visibility to the patch status of the devices in your IT environment and discover and manage on/off-network endpoints. Remote Control enables IT to remotely troubleshoot and manage end user endpoints regardless of their location. Access endpoints without disrupting users to proactively resolve issues. Learn more about Kaseya VSA

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling
The JumpCloud Directory Platform reimagines the directory as a complete platform for identity, access, and device management.
JumpCloud’s cloud directory enables internal IT departments, MSPs, VARs/distributors, and DevOps teams to securely and easily enable access to any IT resource, from anywhere. Streamline your IT management processes like onboarding and off-boarding with a centralized, OS-agnostic platform for IAM, MDM, MFA, and more. Learn more about JumpCloud Directory Platform

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling
Pulseway IT management software allows you to monitor & control your IT environment from anywhere, at anytime using any device.
Pulseway IT management software allows you to monitor & control your IT environment from anywhere, at anytime using smartphone, desktop or tablets. The software is highly scalable working for any size IT department letting them grow when they are ready. Pulseway’s intuitive IT management platform powers nimble, responsive and proactive IT support teams that maintain system availability and increase end-user satisfaction. Learn more about Pulseway

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling
Trusted by 92 of the fortune 100, Splunk helps you investigate, monitor, analyze, and act on all of your organizations data.
Trusted by 92 of the fortune 100, Splunk is a customizable data analytics platform that empowers you to investigate, monitor, analyze and act. From IT to security to business operations, Splunk is the data-to-everything platform that enables you to take action in real-time. With Splunk, you can predict and prevent IT problems, streamline your entire security stack, minimize unplanned downtime, and explore and visualize business processes for increased transparency all in one platform. Learn more about Splunk Enterprise

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling
Cloud-based solution that provides remote systems management for desktops, servers, and mobile laptops.
With the release of GoTo Central and GoTo Pro, GoTo's next-generation solutions for remote access and systems management, GoTo IT Reach is no longer available to new customers. We will continue to support existing IT Reach customers and assist them with their transition over time to the new products. Learn more about Pro

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling
500,000 reasons to try PRTG Network Monitor: That's the number of users that rely on it every day. Why not start your trial right away?
Say hello to PRTG Network Monitor, our award-winning, all-inclusive monitoring solution. Start monitoring "anything IT", including your operating systems, applications, network devices, various security measures, web services, databases, and much more. PRTG scales to networks of any size, making life so much easier for our customers with growing networks, as they can simply stick with PRTG. Plus, it obviously saves costs by avoiding critical outages, while optimizing the overall network quality. Learn more about PRTG Network Monitor

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling
Transform your IT value chain, from planning to operations.
With ServiceNow ITSM, you can consolidate your IT tools into a single data model to transform the service experience, automate workflows, gain real-time visibility, and improve IT productivity which enables you to switch your operational IT costs to strategic investments. ITSM accelerates your digital transformation and elevates user experiences with machine learning and AI powered chatbots. ITSM improves your IT productivity by 20+% with structured machine learning that automates routine tasks. Learn more about ServiceNow

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling
Keep tabs on user activity and configurations in your on-premises and cloud-based IT systems.
Netwrix Auditor is a visibility platform that enables control over changes, configurations and access in hybrid IT environments and eliminates the stress of your next compliance audit. See who has access to what, how often changes are made, which systems are affected and whose actions are causing downtime. Address compliance auditors questions faster and with far less effort from your limited staff. Learn more about Netwrix Auditor

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling
Getscreen.me perhaps the simplest and most convenient remote access software for administration, technical support and work from home.
Getscreen.me is a cloud-based software for administration, technical support and remote work that allows consumers to access and manage their PCs and Macs remotely from any device, including iOS / Android. Through the use of modern web technologies Getscreen.me provides a fast and secure connection and lets you access your remote computers directly via the web, with no software installation required. Learn more about Getscreen.me

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling
A data center infrastructure management solution that offers you broad and deep visibility into your operations and power in real-time.
Sunbird's DCIM is one of the few solutions on the market that focuses exclusively on two of the biggest and costliest challenges data center operators face: monitoring and operations. And unlike other DCIM providers, who offer overly complex, bloated and expensive software, Sunbird's solution is easy to deploy and use. It provides the ability to better manage assets, change and capacity; and also enables power monitoring, environmental monitoring and energy management. Learn more about Sunbird DCIM

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling
Free IT alerting platform that connects meaningful data to the people who need it, so they can take action right from the notification.
xMatters is an actionable IT alerting platform that relays data between systems while engaging the right people to resolve incidents faster. xMatters automates and brings structure to communication so you can proactively prevent outages, resolve incidents, and keep the right people informed. xMatters brings your toolchain together to empower IT and Development enabling the connectivity among your solutions as well as the handoffs in your process. Get xMatters Free! Learn more about xMatters

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling
Desktop email client that also helps businesses manage tasks, organize calendars, browse contacts, add notes, chat and more.
eM Client is a great desktop email client designed to help with handling email communication, daily agenda, upcoming (online) events, collaboration with colleagues and more, all in a unified clean interface. The app allows admins to enforce a company-wide email encryption policy (PGP, S/MIME), archive emails or create and save customizable signatures, email templates and QuickTexts to streamline communication processes. International teams can rely on instant translation of all emails. Learn more about eM Client

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling
Opsgenie is a modern incident management and response solution for operating always-on services.
Opsgenie is a modern incident management and response solution for operating always-on services. We empower Dev and Ops teams to plan for service disruptions and stay in control during incidents. Opsgenie centralizes alerts, notifies the right people reliably, and enables them to take rapid action. Our deep integrations with 200+ ITSM tools enable you to break down silos between Dev and IT Teams, correlate incidents to code deployments, and easily measure the full impact of a major incident. Learn more about OpsGenie

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling
Datadog is a service that helps increase uptime and maximize the performance of services through centralized monitoring and alerting.
Datadog is a SaaS-based monitoring, security, and analytics platform for cloud-scale infrastructure, applications, logs, and more. The platform assists organizations in improving agility, increasing efficiency and providing end-to-end visibility across dynamic or high-scale infrastructures. By collecting metrics and events from 400+ out of the box services and technologies, Datadog enables Dev, Sec, and Ops teams to ensure application uptime and accelerate go-to-market efforts. Learn more about Datadog

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling
ConnectWise Automate is the only RMM platform built by system engineers with experience in the IT services industry.
ConnectWise Automate, formerly LabTech is the only RMM platform designed to work the way you work, because it was built by a managed service provider (MSP) specifically for MSPs. Designed with cutting-edge agent technology, Automate delivers unprecedented centralized visibility into your clients IT systems. Its powerful built-in monitors alert you when IT issues are found, so you can resolve problems proactively, before they result in downtime for your clients. Start your guided tour today! Learn more about ConnectWise Automate

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling
SmartDeploys unique layered approach enables single image management of Windows and applications.
SmartDeploy is a leading provider of modern endpoint management solutions. With a flexible layered architecture, IT can achieve centralized, single-image management to support 50 - 50,000 endpoints. SmartDeploys award-winning technology combines the best of progressive solutions like SCCM, centralized solutions like VDI and legacy imaging solutions like Ghost, without the common drawbacks. More than 3,000 organizations trust SmartDeploy to deploy and manage their end user devices. Learn more about SmartDeploy

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling
PDQ Deploy is the best way to automate your IT management. Update software, deploy scripts, and make configuration changes.
Automate your IT management with PDQ Deploy. Select the software you want to deploy (we have a pre-built library of over 200), specify which machines require updates, and set a preferred schedule for deployment. PDQ Deploy will automatically and silently apply updates — all without bothering end users. Learn more about PDQ Deploy

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling
Customizable solution includes project management, CRM and service desk with integrated time and billing running off the same database.
Autotask PSA is a secure, reliable and fully-featured cloud PSA helping MSPs and IT Service Providers run their IT managed services business. The modern and easy-to-use PSA's integrated modules include Service Desk, CRM/Contact Management, Document Management, Outsourcing, Project Management, Contract Administration, Time Tracking, Billing, Reporting and Business Analytics - to provide a singular view of the entire business and drive efficiency, accountability, insight, and profitability. Learn more about Autotask PSA

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling
Remotely support your clients' computers and use remote access to assist end users. Manage computers from practically any device.
Splashtop Remote Support is a powerful remote support solution for IT management, tech support and helpdesk teams. Use Splashtop to remotely manage Windows and Mac computers and unattended anytime access to remotely support end-users, with a solution that is fast, secure, reliable, and at an unbeatable price (save up to 80% compared to other comparable remote support solutions). +Includes free quick support tool to provide on-demand support Get started with a free trial! Learn more about Splashtop Remote Support

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management
  • Compliance Management
  • Access Controls/Permissions
  • Patch Management
  • License Management
  • Remote Access/Control
  • Maintenance Scheduling