---
description: Side-by-side comparison of WhosOn vs WhatsApp. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: WhosOn vs WhatsApp Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [WhosOn \<span\>vs\</span\> WhatsApp](https://www.capterra.com.sg/compare/95268/180345/whoson/vs/whatsapp)

# Compare WhosOn vs WhatsApp

Canonical: https://www.capterra.com.sg/compare/95268/180345/whoson/vs/whatsapp

> Detailed comparison between WhosOn and WhatsApp. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | WhosOn | WhatsApp |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 6 | 16359 |
| **Starting Price** | US$33.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Not Offered |

## Best for

### WhosOn

WhosOn is an enterprise solution with enormous capacity and exceptional security. So, it is an ideal live chat solution for call centres, enterprises, and public sector or  regulated organisations.

### WhatsApp

WhatsApp is used by customer service departments, marketing teams, sales organizations, e-commerce companies, banks, retailers, and businesses seeking to engage customers at scale.

## Key features

### WhosOn

- API
- Autoresponders
- Canned Responses
- Chat/Messaging
- File Sharing
- Live Chat
- Mobile Access
- Real-time Consumer-facing Chat
- Screen Sharing
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

### WhatsApp

- API
- Autoresponders
- CRM
- Canned Responses
- Chat/Messaging
- File Sharing
- Mobile Access
- Multi-Channel Communication
- Personalization
- Project Management
- Real-Time Chat
- Real-time Consumer-facing Chat
- Reminders
- Screen Sharing
- Third-Party Integrations
- Video Conferencing
- Video Support

## Links

- [View WhosOn Profile](https://www.capterra.com.sg/software/95268/whoson)
- [View WhatsApp Profile](https://www.capterra.com.sg/software/180345/whatsapp)
- [View Original Comparison](https://www.capterra.com.sg/compare/95268/180345/whoson/vs/whatsapp)

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