---
description: Side-by-side comparison of BeyondTrust Remote Support vs Zoho Assist. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: BeyondTrust Remote Support vs Zoho Assist Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Remote Support Software](/directory/30928/remote-support/software) > [BeyondTrust Remote Support \<span\>vs\</span\> Zoho Assist](https://www.capterra.com.sg/compare/86962/181775/bomgar/vs/zoho-assist)

# Compare BeyondTrust Remote Support vs Zoho Assist

Canonical: https://www.capterra.com.sg/compare/86962/181775/bomgar/vs/zoho-assist

> Detailed comparison between BeyondTrust Remote Support and Zoho Assist. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | BeyondTrust Remote Support | Zoho Assist |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 2009 | 1374 |
| **Starting Price** | US$1,995.00 | ₹480.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### BeyondTrust Remote Support

BeyondTrust Remote Support offers the capabilities that enterprise level IT and customer support organizations need. We serve all industries.

### Zoho Assist

Outsourced IT \&amp; MSP Support, IT Support, Customer Help Desks.

## Key features

### BeyondTrust Remote Support

- API
- Access Controls/Permissions
- Annotations
- Authentication
- Chat/Messaging
- Collaboration Tools
- File Sharing
- File Transfer
- Multi-Channel Communication
- Real-Time Chat
- Remote Access/Control
- Remote Monitoring & Management
- Reporting/Analytics
- Screen Sharing
- Session Recording
- Session Transfer
- Surveys & Feedback
- Third-Party Integrations
- Troubleshooting
- Unattended Access

### Zoho Assist

- API
- Access Controls/Permissions
- Annotations
- Authentication
- Chat/Messaging
- Collaboration Tools
- File Sharing
- File Transfer
- Multi-Channel Communication
- Real-Time Chat
- Remote Access/Control
- Remote Monitoring & Management
- Reporting/Analytics
- Screen Sharing
- Session Recording
- Session Transfer
- Surveys & Feedback
- Third-Party Integrations
- Troubleshooting
- Unattended Access

## Links

- [View BeyondTrust Remote Support Profile](https://www.capterra.com.sg/software/86962/bomgar)
- [View Zoho Assist Profile](https://www.capterra.com.sg/software/181775/zoho-assist)
- [View Original Comparison](https://www.capterra.com.sg/compare/86962/181775/bomgar/vs/zoho-assist)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"BeyondTrust Remote Support vs Zoho Assist Comparison - Capterra Singapore 2026","description":"Side-by-side comparison of BeyondTrust Remote Support vs Zoho Assist. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.","url":"https://www.capterra.com.sg/compare/86962/181775/bomgar/vs/zoho-assist","about":[{"@id":"https://www.capterra.com.sg/software/86962/bomgar#software"},{"@id":"https://www.capterra.com.sg/software/181775/zoho-assist#software"}],"breadcrumb":{"@id":"https://www.capterra.com.sg/compare/86962/181775/bomgar/vs/zoho-assist#breadcrumblist"},"@id":"https://www.capterra.com.sg/compare/86962/181775/bomgar/vs/zoho-assist#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"inLanguage":"en-SG","publisher":{"@id":"https://www.capterra.com.sg/#organization"}},{"name":"BeyondTrust Remote Support","description":"BeyondTrust Remote Support (formerly Bomgar Remote Support) enables secure, instant remote support to customers using Windows, Mac, Android, iOS, or other devices, whether or not they are on the corporate network. Users can fix end systems or troubleshoot issues using screen sharing, remote control, unattended access, file sharing, annotations, and mobile device camera sharing. Real-time chat, canned scripts, collaboration and escalation tools improve technician efficiency.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/22b1d579-a833-495e-b479-664334b4bb91.png","url":"https://www.capterra.com.sg/software/86962/bomgar","@id":"https://www.capterra.com.sg/software/86962/bomgar#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":2009},"offers":{"price":"1995","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Zoho Assist","description":"Access your computer or mobile device from anywhere, anytime using Zoho Assist; your one-stop solution for remote support, screen sharing and unattended access. Get started today with one of the industry's most secure, reliable and affordable software. Requires no prior installation. Cross-platform support available. Works across devices. Supports all major web-proxies and firewalls.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f45b8b9a-ffd9-4aa7-b8ad-bb996e89aef1.png","url":"https://www.capterra.com.sg/software/181775/zoho-assist","@id":"https://www.capterra.com.sg/software/181775/zoho-assist#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1374},"offers":{"price":"480","@type":"Offer","priceCurrency":"INR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.com.sg/compare/86962/181775/bomgar/vs/zoho-assist#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Remote Support Software","position":2,"item":"/directory/30928/remote-support/software","@type":"ListItem"},{"name":"BeyondTrust Remote Support vs Zoho Assist","position":3,"item":"https://www.capterra.com.sg/compare/86962/181775/bomgar/vs/zoho-assist","@type":"ListItem"}]}]}
</script>