---
description: Side-by-side comparison of Smartsheet vs ServiceNow Field Service Management. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Smartsheet vs ServiceNow Field Service Management Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Project Management Software](/directory/30002/project-management/software) > [Smartsheet \<span\>vs\</span\> ServiceNow Field Service Management](https://www.capterra.com.sg/compare/79104/194772/smartsheet/vs/servicenow-field-service-management)

# Compare Smartsheet vs ServiceNow Field Service Management

Canonical: https://www.capterra.com.sg/compare/79104/194772/smartsheet/vs/servicenow-field-service-management

> Detailed comparison between Smartsheet and ServiceNow Field Service Management. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Smartsheet | ServiceNow Field Service Management |
| **Overall rating** | 4.5/5 | 4.2/5 |
| **Total Reviews** | 3507 | 6 |
| **Starting Price** | US$12.00 | US$100.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### Smartsheet

Marketing, creative operations, IT portfolio management, higher education, construction, healthcare and life sciences, government, financial services, and technology organizations.

### ServiceNow Field Service Management

Businesses in need of a proactive field service software solution.

## Key features

### Smartsheet

- Alerts/Notifications
- Asset Tracking
- Availability Management
- CRM
- Calendar Management
- Channel Management
- Contact Database
- Contract/License Management
- Contractor Management
- For IT Project Management
- Inventory Management
- Mobile Access
- Reporting & Statistics
- Scheduling
- Service History
- Skills Tracking
- Task Scheduling
- Task Tagging
- Third-Party Integrations
- Work Order Management

### ServiceNow Field Service Management

- Alerts/Notifications
- Availability Management
- CRM
- Calendar Management
- Contact Database
- Contract/License Management
- Contractor Management
- Inventory Management
- Mobile Access
- Reporting & Statistics
- Scheduling
- Service History
- Task Scheduling
- Third-Party Integrations
- Work Order Management

## Links

- [View Smartsheet Profile](https://www.capterra.com.sg/software/79104/smartsheet)
- [View ServiceNow Field Service Management Profile](https://www.capterra.com.sg/software/194772/servicenow-field-service-management)
- [View Original Comparison](https://www.capterra.com.sg/compare/79104/194772/smartsheet/vs/servicenow-field-service-management)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Smartsheet vs ServiceNow Field Service Management Comparison - Capterra Singapore 2026","description":"Side-by-side comparison of Smartsheet vs ServiceNow Field Service Management. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.","url":"https://www.capterra.com.sg/compare/79104/194772/smartsheet/vs/servicenow-field-service-management","about":[{"@id":"https://www.capterra.com.sg/software/79104/smartsheet#software"},{"@id":"https://www.capterra.com.sg/software/194772/servicenow-field-service-management#software"}],"breadcrumb":{"@id":"https://www.capterra.com.sg/compare/79104/194772/smartsheet/vs/servicenow-field-service-management#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.sg/compare/79104/194772/smartsheet/vs/servicenow-field-service-management#webpage","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"inLanguage":"en-SG","isPartOf":{"@id":"https://www.capterra.com.sg/#website"}},{"name":"Smartsheet","description":"Smartsheet is an Intelligent Work Management Platform that revolutionizes how you manage projects, portfolios, and processes. The Smartsheet AI-powered platform delivers adaptability, sophisticated experiences, and enterprise-grade rigor to support work across industries, from service delivery to construction, clinical trials, and marketing campaigns. Designed to meet demanding requirements, it helps organizations drive efficiency, accelerate innovation, and stay competitive.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ae2d593b-fbff-404d-a1a2-8b93fdf044ff.png","url":"https://www.capterra.com.sg/software/79104/smartsheet","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/79104/smartsheet#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":3507,"ratingValue":4.5},"offers":{"price":"12","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"ServiceNow Field Service Management","description":"ServiceNow® Field Service Management provides proactive service to optimize your costs while delivering seamless experiences. Moving from reactive to proactive service can improve the customer experience, reduce resolution time, drive operational excellence, reduce the cost of service delivery, and pave the way for new service offerings. Increase scheduling and dispatching efficiency, improve workforce management, and empower field service teams; all on a single platform with ServiceNow.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/63a8f49c-107c-4967-8bc7-a7b41cd2c3e8.png","url":"https://www.capterra.com.sg/software/194772/servicenow-field-service-management","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/194772/servicenow-field-service-management#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":6,"ratingValue":4.2},"offers":{"price":"100","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Project Management Software","position":2,"item":"/directory/30002/project-management/software","@type":"ListItem"},{"name":"Smartsheet vs ServiceNow Field Service Management","position":3,"item":"https://www.capterra.com.sg/compare/79104/194772/smartsheet/vs/servicenow-field-service-management","@type":"ListItem"}],"@id":"https://www.capterra.com.sg/compare/79104/194772/smartsheet/vs/servicenow-field-service-management#breadcrumblist"}]}
</script>