---
description: Side-by-side comparison of Webex Suite vs Cisco Unified Communications Manager. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Webex Suite vs Cisco Unified Communications Manager Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Webex Suite \<span\>vs\</span\> Cisco Unified Communications Manager](https://www.capterra.com.sg/compare/733/157096/webex/vs/unified-communications-manager)

# Compare Webex Suite vs Cisco Unified Communications Manager

Canonical: https://www.capterra.com.sg/compare/733/157096/webex/vs/unified-communications-manager

> Detailed comparison between Webex Suite and Cisco Unified Communications Manager. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Webex Suite | Cisco Unified Communications Manager |
| **Overall rating** | 4.4/5 | 4.3/5 |
| **Total Reviews** | 7402 | 78 |
| **Starting Price** | US$25.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Best for

### Webex Suite

Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform with artificial intelligence features built-in.

### Cisco Unified Communications Manager

\-

## Key features

### Webex Suite

- API
- Access Controls/Permissions
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Transfer
- Caller ID
- Communication Management
- Computer Telephony Integration
- Conferencing
- IVR
- Mobile Access
- Multi-Channel Communication
- Third-Party Integrations
- Two-Way Audio & Video
- Unified Communications
- Video Call Recording
- Video Conferencing
- Voice Mail

### Cisco Unified Communications Manager

- API
- Access Controls/Permissions
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Transfer
- Caller ID
- Communication Management
- Conferencing
- IVR
- Mobile Access
- Multi-Channel Communication
- Third-Party Integrations
- Two-Way Audio & Video
- Unified Communications
- Video Call Recording
- Video Conferencing
- Voice Mail

## Links

- [View Webex Suite Profile](https://www.capterra.com.sg/software/733/webex)
- [View Cisco Unified Communications Manager Profile](https://www.capterra.com.sg/software/157096/unified-communications-manager)
- [View Original Comparison](https://www.capterra.com.sg/compare/733/157096/webex/vs/unified-communications-manager)

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