---
description: Side-by-side comparison of LiveChat vs Botsify. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveChat vs Botsify Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [LiveChat \<span\>vs\</span\> Botsify](https://www.capterra.com.sg/compare/62194/201926/livechat/vs/botsify)

# Compare LiveChat vs Botsify

Canonical: https://www.capterra.com.sg/compare/62194/201926/livechat/vs/botsify

> Detailed comparison between LiveChat and Botsify. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveChat | Botsify |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 1723 | 29 |
| **Starting Price** | US$25.00 | US$49.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Best for

### LiveChat

LiveChat is used by ecommerce stores, B2B SaaS companies, customer support departments, sales teams, and enterprises seeking real-time website support.

### Botsify

Small Business, Tech \&amp; Marketing Agencies, SaaS resellers, eCommerce brands, service businesses, freelancers, enterprises

## Key features

### LiveChat

- Activity Tracking
- CRM
- Canned Responses
- Chat/Messaging
- Customer History
- Customizable Templates
- Dashboard
- Engagement Tracking
- File Sharing
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History

### Botsify

- Activity Tracking
- CRM
- Canned Responses
- Chat/Messaging
- Customer History
- Customizable Templates
- Dashboard
- Engagement Tracking
- File Sharing
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History

## Links

- [View LiveChat Profile](https://www.capterra.com.sg/software/62194/livechat)
- [View Botsify Profile](https://www.capterra.com.sg/software/201926/botsify)
- [View Original Comparison](https://www.capterra.com.sg/compare/62194/201926/livechat/vs/botsify)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveChat vs Botsify Comparison - Capterra Singapore 2026","description":"Side-by-side comparison of LiveChat vs Botsify. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.","url":"https://www.capterra.com.sg/compare/62194/201926/livechat/vs/botsify","about":[{"@id":"https://www.capterra.com.sg/software/62194/livechat#software"},{"@id":"https://www.capterra.com.sg/software/201926/botsify#software"}],"breadcrumb":{"@id":"https://www.capterra.com.sg/compare/62194/201926/livechat/vs/botsify#breadcrumblist"},"@id":"https://www.capterra.com.sg/compare/62194/201926/livechat/vs/botsify#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"publisher":{"@id":"https://www.capterra.com.sg/#organization"},"inLanguage":"en-SG"},{"name":"LiveChat","description":"LiveChat is AI-based customer service solution that enables real-time support and sales across various channels. AI chatbots automate common inquiries, freeing teams to focus on service delivery, while the Copilot feature provides real-time insights to improve agent responses. The solution offers tools such as pre-set messages and product recommendations.\n\nIntegrations with platforms, such as Shopify and BigCommerce are available. LiveChat enables teams to centralize communication, providing instant access to customer data, with reporting features to track performance. With third-party integrations, including WordPress and HubSpot, the software streamlines tasks and automates workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cb4e3911-3e4f-4f5b-bcb9-92a6e00d10e4.png","url":"https://www.capterra.com.sg/software/62194/livechat","@id":"https://www.capterra.com.sg/software/62194/livechat#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":1723},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Botsify","description":"Botsify is a next-generation White-Label AI Agent Platform that enables businesses and agencies to build intelligent AI agents for customer support, lead generation, sales, onboarding, workflow assistance, and multi-channel communication. Replace outdated chatbots with true AI agents that understand context, take actions, and automate conversations.\nWith Botsify, you can deploy AI agents on websites, WhatsApp, Instagram, Facebook Messenger, Telegram, Slack, and SMS. The platform includes a full white-label suite, custom domain, branded dashboards, client portals, subscription management, and reseller controls, allowing agencies and entrepreneurs to offer AI agent services as their own SaaS.\nBotsify integrates with 5000+ business tools, CRMs, calendars, and databases, making it easy to connect your AI agents to real business operations. No coding required.\n Ideal for customer-facing teams, service businesses, eCommerce stores, marketing agencies, and anyone who wants to launch own brand","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c38c2f83-ae59-49dc-a3c7-4e9a7d4a8657.png","url":"https://www.capterra.com.sg/software/201926/botsify","@id":"https://www.capterra.com.sg/software/201926/botsify#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":29},"offers":{"price":"49","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android"},{"@id":"https://www.capterra.com.sg/compare/62194/201926/livechat/vs/botsify#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"LiveChat vs Botsify","position":3,"item":"https://www.capterra.com.sg/compare/62194/201926/livechat/vs/botsify","@type":"ListItem"}]}]}
</script>