---
description: Side-by-side comparison of LiveChat vs Heymarket. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveChat vs Heymarket Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [LiveChat \<span\>vs\</span\> Heymarket](https://www.capterra.com.sg/compare/62194/167436/livechat/vs/heymarket)

# Compare LiveChat vs Heymarket

Canonical: https://www.capterra.com.sg/compare/62194/167436/livechat/vs/heymarket

> Detailed comparison between LiveChat and Heymarket. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveChat | Heymarket |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 1723 | 47 |
| **Starting Price** | US$25.00 | US$31.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Best for

### LiveChat

LiveChat is used by ecommerce stores, B2B SaaS companies, customer support departments, sales teams, and enterprises seeking real-time website support.

### Heymarket

Customer service managers, sales, marketing, human resources, and operations professionals looking to create personalized connections at scale.

## Key features

### LiveChat

- API
- Access Controls/Permissions
- Alerts/Escalation
- CRM
- Chat/Messaging
- Collaboration Tools
- Customizable Templates
- Inbox Management
- Lead Capture
- Lead Management
- Multi-Channel Communication
- Performance Metrics
- Personalization
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Segmentation
- Social Media Integration
- Surveys & Feedback
- Workflow Management

### Heymarket

- API
- Access Controls/Permissions
- Alerts/Escalation
- CRM
- Chat/Messaging
- Collaboration Tools
- Customizable Templates
- Inbox Management
- Lead Capture
- Lead Management
- Multi-Channel Communication
- Performance Metrics
- Personalization
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Segmentation
- Social Media Integration
- Surveys & Feedback
- Workflow Management

## Links

- [View LiveChat Profile](https://www.capterra.com.sg/software/62194/livechat)
- [View Heymarket Profile](https://www.capterra.com.sg/software/167436/heymarket)
- [View Original Comparison](https://www.capterra.com.sg/compare/62194/167436/livechat/vs/heymarket)

-----

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