---
description: Side-by-side comparison of LiveChat vs Dialshree. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveChat vs Dialshree Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [LiveChat \<span\>vs\</span\> Dialshree](https://www.capterra.com.sg/compare/62194/144944/livechat/vs/dialshree)

# Compare LiveChat vs Dialshree

Canonical: https://www.capterra.com.sg/compare/62194/144944/livechat/vs/dialshree

> Detailed comparison between LiveChat and Dialshree. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveChat | Dialshree |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 1723 | 74 |
| **Starting Price** | US$25.00 | ₹59.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveChat

LiveChat is used by ecommerce stores, B2B SaaS companies, customer support departments, sales teams, and enterprises seeking real-time website support.

### Dialshree

BPO, KPO, Corporate Companies, Collection Agencies, Businesses, Telemarketing Companies, Call Centers, Banking, Healthcare, eCommerce, Automotive, Government

## Key features

### LiveChat

- API
- Activity Tracking
- CRM
- Chat/Messaging
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Lead Capture
- Lead Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Chat
- Real-Time Data
- Real-Time Reporting
- Single Sign On
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback

### Dialshree

- API
- Activity Tracking
- CRM
- Chat/Messaging
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Lead Capture
- Lead Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Chat
- Real-Time Data
- Real-Time Reporting
- Single Sign On
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback

## Links

- [View LiveChat Profile](https://www.capterra.com.sg/software/62194/livechat)
- [View Dialshree Profile](https://www.capterra.com.sg/software/144944/dialshree)
- [View Original Comparison](https://www.capterra.com.sg/compare/62194/144944/livechat/vs/dialshree)

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