---
description: Side-by-side comparison of LiveChat vs My LiveChat. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveChat vs My LiveChat Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [LiveChat \<span\>vs\</span\> My LiveChat](https://www.capterra.com.sg/compare/62194/120249/livechat/vs/my-livechat)

# Compare LiveChat vs My LiveChat

Canonical: https://www.capterra.com.sg/compare/62194/120249/livechat/vs/my-livechat

> Detailed comparison between LiveChat and My LiveChat. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveChat | My LiveChat |
| **Overall rating** | 4.6/5 | 4.3/5 |
| **Total Reviews** | 1721 | 13 |
| **Starting Price** | US$25.00 | CA$99.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | 24/7 (Live rep) |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person |

## Best for

### LiveChat

LiveChat is used by ecommerce stores, B2B SaaS companies, customer support departments, sales teams, and enterprises seeking real-time website support.

### My LiveChat

Business

## Key features

### LiveChat

- Account Management
- Autoresponders
- Configurable Workflow
- Customizable Branding
- Customizable Reports
- Deal Management
- File Sharing
- Lead Management
- Mobile Access
- Monitoring
- Proactive Chat
- Real-Time Data
- Real-time Consumer-facing Chat
- Reminders
- Reporting/Analytics
- Support Ticket Management
- Task Automation
- Transcripts/Chat History
- Transfers/Routing
- Web-based Deployment

### My LiveChat

- Autoresponders
- Customizable Branding
- File Sharing
- Mobile Access
- Proactive Chat
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View LiveChat Profile](https://www.capterra.com.sg/software/62194/livechat)
- [View My LiveChat Profile](https://www.capterra.com.sg/software/120249/my-livechat)
- [View Original Comparison](https://www.capterra.com.sg/compare/62194/120249/livechat/vs/my-livechat)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveChat vs My LiveChat Comparison - Capterra Singapore 2026","description":"Side-by-side comparison of LiveChat vs My LiveChat. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.","url":"https://www.capterra.com.sg/compare/62194/120249/livechat/vs/my-livechat","about":[{"@id":"https://www.capterra.com.sg/software/62194/livechat#software"},{"@id":"https://www.capterra.com.sg/software/120249/my-livechat#software"}],"breadcrumb":{"@id":"https://www.capterra.com.sg/compare/62194/120249/livechat/vs/my-livechat#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.sg/compare/62194/120249/livechat/vs/my-livechat#webpage","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"inLanguage":"en-SG","isPartOf":{"@id":"https://www.capterra.com.sg/#website"}},{"name":"LiveChat","description":"LiveChat is AI-based customer service solution that enables real-time support and sales across various channels. AI chatbots automate common inquiries, freeing teams to focus on service delivery, while the Copilot feature provides real-time insights to improve agent responses. The solution offers tools such as pre-set messages and product recommendations.\n\nIntegrations with platforms, such as Shopify and BigCommerce are available. LiveChat enables teams to centralize communication, providing instant access to customer data, with reporting features to track performance. With third-party integrations, including WordPress and HubSpot, the software streamlines tasks and automates workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cb4e3911-3e4f-4f5b-bcb9-92a6e00d10e4.png","url":"https://www.capterra.com.sg/software/62194/livechat","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/62194/livechat#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":1721},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"My LiveChat","description":"My LiveChat is a simple, clean, fast and most user-friendly live chat solution. Seeking a solution to close more sales online? Want to improve your customer satisfaction? My LiveChat is right for you.","url":"https://www.capterra.com.sg/software/120249/my-livechat","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/120249/my-livechat#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":13},"offers":{"price":"99","@type":"Offer","priceCurrency":"CAD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","@id":"https://www.capterra.com.sg/compare/62194/120249/livechat/vs/my-livechat#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"LiveChat vs My LiveChat","position":3,"item":"https://www.capterra.com.sg/compare/62194/120249/livechat/vs/my-livechat","@type":"ListItem"}]}]}
</script>