---
description: Side-by-side comparison of LiveChat vs Quest. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveChat vs Quest Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [LiveChat \<span\>vs\</span\> Quest](https://www.capterra.com.sg/compare/62194/1063587/livechat/vs/quest)

# Compare LiveChat vs Quest

Canonical: https://www.capterra.com.sg/compare/62194/1063587/livechat/vs/quest

> Detailed comparison between LiveChat and Quest. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveChat | Quest |
| **Overall rating** | 4.6/5 | 5.0/5 |
| **Total Reviews** | 1725 | 6 |
| **Starting Price** | US$25.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### LiveChat

LiveChat is used by ecommerce stores, B2B SaaS companies, customer support departments, sales teams, and enterprises seeking real-time website support.

### Quest

Quest is used by marketing departments, growth teams, customer engagement managers, product marketers, and e-commerce companies.

## Key features

### LiveChat

- AI/Machine Learning
- Autoresponders
- CRM
- Campaign Management
- Customer Engagement
- Customer Segmentation
- Engagement Tracking
- Generative AI
- Geotargeting
- Live Chat
- Marketing Automation
- Monitoring
- Multi-Channel Communication
- Onboarding
- Personalization
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Reporting/Analytics
- Visual Analytics

### Quest

- AI/Machine Learning
- Autoresponders
- CRM
- Campaign Management
- Customer Engagement
- Customer Segmentation
- Engagement Tracking
- Generative AI
- Geotargeting
- Live Chat
- Marketing Automation
- Monitoring
- Multi-Channel Communication
- Onboarding
- Personalization
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Reporting/Analytics
- Visual Analytics

## Links

- [View LiveChat Profile](https://www.capterra.com.sg/software/62194/livechat)
- [View Quest Profile](https://www.capterra.com.sg/software/1063587/quest)
- [View Original Comparison](https://www.capterra.com.sg/compare/62194/1063587/livechat/vs/quest)

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