---
description: Side-by-side comparison of Salesforce Sales Cloud vs Manhattan Active Omni. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Salesforce Sales Cloud vs Manhattan Active Omni Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Productivity Software](/directory/30968/productivity/software) > [Salesforce Sales Cloud \<span\>vs\</span\> Manhattan Active Omni](https://www.capterra.com.sg/compare/61368/209714/salesforce/vs/manhattan-active-omni)

# Compare Salesforce Sales Cloud vs Manhattan Active Omni

Canonical: https://www.capterra.com.sg/compare/61368/209714/salesforce/vs/manhattan-active-omni

> Detailed comparison between Salesforce Sales Cloud and Manhattan Active Omni. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Salesforce Sales Cloud | Manhattan Active Omni |
| **Overall rating** | 4.4/5 | - |
| **Total Reviews** | 18782 | 0 |
| **Starting Price** | US$25.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Documentation, Videos |

## Best for

### Salesforce Sales Cloud

Sales teams, sales managers, marketing teams, and partner managers.

### Manhattan Active Omni

Retail Industry

## Key features

### Salesforce Sales Cloud

- Activity Tracking
- Automatic Call Distribution
- CRM
- Chat/Messaging
- Communication Management
- Contact Database
- Customer Database
- Customer History
- Customizable Reports
- Email Management
- Engagement Tracking
- Monitoring
- Multi-Channel Communication
- Performance Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Support Ticket Management
- Workflow Management

### Manhattan Active Omni

- Activity Tracking
- Automatic Call Distribution
- CRM
- Chat/Messaging
- Communication Management
- Contact Database
- Customer Database
- Customer History
- Customizable Reports
- Email Management
- Engagement Tracking
- Monitoring
- Multi-Channel Communication
- Performance Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Support Ticket Management
- Workflow Management

## Links

- [View Salesforce Sales Cloud Profile](https://www.capterra.com.sg/software/61368/salesforce)
- [View Manhattan Active Omni Profile](https://www.capterra.com.sg/software/209714/manhattan-active-omni)
- [View Original Comparison](https://www.capterra.com.sg/compare/61368/209714/salesforce/vs/manhattan-active-omni)

-----

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