---
description: Side-by-side comparison of SurveyMonkey vs Alchemer. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SurveyMonkey vs Alchemer Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [NPS Software](/directory/32075/nps/software) > [SurveyMonkey \<span\>vs\</span\> Alchemer](https://www.capterra.com.sg/compare/32728/72549/surveymonkey/vs/alchemer)

# Compare SurveyMonkey vs Alchemer

Canonical: https://www.capterra.com.sg/compare/32728/72549/surveymonkey/vs/alchemer

> Detailed comparison between SurveyMonkey and Alchemer. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SurveyMonkey | Alchemer |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 10496 | 393 |
| **Starting Price** | US$30.00 | US$55.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### SurveyMonkey

SurveyMonkey is used by marketers, customer experience professionals, human resources departments, IT teams, event planners, educators, researchers, and healthcare organizations.

### Alchemer

Used by CX, product, marketing, and VoC teams who want enterprise-level feedback and reputation tools—without the cost or complexity—plus real human support at every plan level.

## Key features

### SurveyMonkey

- AI/Machine Learning
- API
- Continuous Feedback
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Engagement Tracking
- Mobile Survey
- Monitoring
- Multiple Question Types
- Performance Management
- Personalization
- Real-Time Data
- Reminders
- Segmentation
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

### Alchemer

- AI/Machine Learning
- API
- Continuous Feedback
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Engagement Tracking
- Mobile Survey
- Monitoring
- Multiple Question Types
- Performance Management
- Personalization
- Real-Time Data
- Reminders
- Segmentation
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

## Links

- [View SurveyMonkey Profile](https://www.capterra.com.sg/software/32728/surveymonkey)
- [View Alchemer Profile](https://www.capterra.com.sg/software/72549/alchemer)
- [View Original Comparison](https://www.capterra.com.sg/compare/32728/72549/surveymonkey/vs/alchemer)

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