---
description: Side-by-side comparison of SurveyMonkey vs InAppStory. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SurveyMonkey vs InAppStory Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/30541/customer-satisfaction/software) > [SurveyMonkey \<span\>vs\</span\> InAppStory](https://www.capterra.com.sg/compare/32728/219933/surveymonkey/vs/inappstory)

# Compare SurveyMonkey vs InAppStory

Canonical: https://www.capterra.com.sg/compare/32728/219933/surveymonkey/vs/inappstory

> Detailed comparison between SurveyMonkey and InAppStory. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SurveyMonkey | InAppStory |
| **Overall rating** | 4.6/5 | 5.0/5 |
| **Total Reviews** | 10455 | 29 |
| **Starting Price** | US$30.00 | US$399.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Documentation, Videos |

## Best for

### SurveyMonkey

SurveyMonkey is used by marketers, customer experience professionals, human resources departments, IT teams, event planners, educators, researchers, and healthcare organizations.

### InAppStory

InAppStory is built for product and marketing teams in mature, frequently used mobile apps with multiple user journeys, growing audiences, and an ongoing need to launch and manage in-app communication

## Key features

### SurveyMonkey

- API
- Access Controls/Permissions
- Alerts/Notifications
- Customer Journey Mapping
- Customer Segmentation
- Customizable Forms
- Customizable Templates
- Dashboard
- Drag & Drop
- Engagement Tracking
- Feedback Management
- Mobile Access
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Language
- Real-Time Analytics
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Visual Analytics

### InAppStory

- API
- Access Controls/Permissions
- Alerts/Notifications
- Customer Journey Mapping
- Customer Segmentation
- Customizable Forms
- Customizable Templates
- Dashboard
- Drag & Drop
- Engagement Tracking
- Feedback Management
- Mobile Access
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Language
- Real-Time Analytics
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Visual Analytics

## Links

- [View SurveyMonkey Profile](https://www.capterra.com.sg/software/32728/surveymonkey)
- [View InAppStory Profile](https://www.capterra.com.sg/software/219933/inappstory)
- [View Original Comparison](https://www.capterra.com.sg/compare/32728/219933/surveymonkey/vs/inappstory)

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