---
description: Side-by-side comparison of SurveyMonkey vs Refiner. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SurveyMonkey vs Refiner Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [AI Marketing Tools](/directory/34136/ai-marketing-tools/software) > [SurveyMonkey \<span\>vs\</span\> Refiner](https://www.capterra.com.sg/compare/32728/192855/surveymonkey/vs/refiner)

# Compare SurveyMonkey vs Refiner

Canonical: https://www.capterra.com.sg/compare/32728/192855/surveymonkey/vs/refiner

> Detailed comparison between SurveyMonkey and Refiner. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | SurveyMonkey | Refiner |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 10455 | 8 |
| **Starting Price** | US$30.00 | US$99.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation |

## Best for

### SurveyMonkey

SurveyMonkey is used by marketers, customer experience professionals, human resources departments, IT teams, event planners, educators, researchers, and healthcare organizations.

### Refiner

SaaS companies, fintechs, edtechs, marketplaces, product managers, growth marketers, customer success teams, and researchers.

## Key features

### SurveyMonkey

- API
- CRM
- Customizable Reports
- Dashboard
- Data Analysis Tools
- Engagement Tracking
- Mobile Survey
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Response Quotas
- SSL Security
- Search/Filter
- Segmentation
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Website Integration

### Refiner

- API
- CRM
- Customizable Reports
- Dashboard
- Data Analysis Tools
- Engagement Tracking
- Mobile Survey
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Response Quotas
- SSL Security
- Search/Filter
- Segmentation
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Website Integration

## Links

- [View SurveyMonkey Profile](https://www.capterra.com.sg/software/32728/surveymonkey)
- [View Refiner Profile](https://www.capterra.com.sg/software/192855/refiner)
- [View Original Comparison](https://www.capterra.com.sg/compare/32728/192855/surveymonkey/vs/refiner)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SurveyMonkey vs Refiner Comparison - Capterra Singapore 2026","description":"Side-by-side comparison of SurveyMonkey vs Refiner. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.","url":"https://www.capterra.com.sg/compare/32728/192855/surveymonkey/vs/refiner","about":[{"@id":"https://www.capterra.com.sg/software/32728/surveymonkey#software"},{"@id":"https://www.capterra.com.sg/software/192855/refiner#software"}],"breadcrumb":{"@id":"https://www.capterra.com.sg/compare/32728/192855/surveymonkey/vs/refiner#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.sg/compare/32728/192855/surveymonkey/vs/refiner#webpage","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"inLanguage":"en-SG","isPartOf":{"@id":"https://www.capterra.com.sg/#website"}},{"name":"SurveyMonkey","description":"SurveyMonkey is a survey platform that helps organizations create surveys, collect feedback, and analyze insights. The AI-based builder allows users to design professional surveys using templates or starting from scratch. Advanced targeting features enable organizations to reach specific audiences through various distribution methods.\n\nThe platform offers AI-driven analytics that identify patterns and themes in collected data. SurveyMonkey integrates with business applications to streamline workflows and scale programs. Enterprise-grade security features maintain data protection and compliance standards.\n\nSurveyMonkey supports various business functions including customer experience measurement, employee engagement assessment, and market research. The platform combines an intuitive interface with analytical capabilities to help organizations gather and interpret feedback effectively.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6d5f7728-9dc7-4ce9-a848-5371458a4a8a.png","url":"https://www.capterra.com.sg/software/32728/surveymonkey","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/32728/surveymonkey#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":10455,"ratingValue":4.6},"offers":{"price":"30","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Refiner","description":"Refiner is an in-app survey software designed to collect user feedback via web, mobile, and email surveys. It specializes in microsurveys with advanced targeting to reach the right users at the best times. Multi-channel functionality enables surveys to appear in apps, websites, or emails, while customization ensures brand consistency.\n\nThe platform integrates seamlessly with customer data platforms, analytics tools, CRMs, and automation systems, syncing survey data automatically. Its reporting dashboard tracks NPS, CSAT, and CES metrics, provides segmented analysis, and uses AI-powered tagging to uncover patterns.\nRefiner combines simplicity and depth, delivering actionable insights without manual effort. It supports customer satisfaction measurement and product research in one streamlined solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/963d8c1e-d6c1-42e8-ab4b-f4f4b58153ac.png","url":"https://www.capterra.com.sg/software/192855/refiner","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/192855/refiner#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":8,"ratingValue":4.6},"offers":{"price":"99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"AI Marketing Tools","position":2,"item":"/directory/34136/ai-marketing-tools/software","@type":"ListItem"},{"name":"SurveyMonkey vs Refiner","position":3,"item":"https://www.capterra.com.sg/compare/32728/192855/surveymonkey/vs/refiner","@type":"ListItem"}],"@id":"https://www.capterra.com.sg/compare/32728/192855/surveymonkey/vs/refiner#breadcrumblist"}]}
</script>