---
description: Side-by-side comparison of SurveyMonkey vs Medallia Concierge. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SurveyMonkey vs Medallia Concierge Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Employee Engagement Software](/directory/30817/employee-engagement/software) > [SurveyMonkey \<span\>vs\</span\> Medallia Concierge](https://www.capterra.com.sg/compare/32728/161921/surveymonkey/vs/zingle)

# Compare SurveyMonkey vs Medallia Concierge

Canonical: https://www.capterra.com.sg/compare/32728/161921/surveymonkey/vs/zingle

> Detailed comparison between SurveyMonkey and Medallia Concierge. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SurveyMonkey | Medallia Concierge |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 10457 | 117 |
| **Starting Price** | US$30.00 | US$179.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Best for

### SurveyMonkey

SurveyMonkey is used by marketers, customer experience professionals, human resources departments, IT teams, event planners, educators, researchers, and healthcare organizations.

### Medallia Concierge

Zingle provides unprecedented connection with guests, members and customers for SMBs and enterprise companies across industries including hospitality, food and beverage, health, fitness and retail.

## Key features

### SurveyMonkey

- CRM
- Collaboration Tools
- Customer Segmentation
- Customizable Templates
- Dashboard
- Engagement Tracking
- Mobile Access
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Language
- Negative Feedback Management
- Personalization
- Predictive Analytics
- Reporting/Analytics
- SMS Messaging
- Social Media Integration
- Survey/Poll Management
- Tagging
- Template Management
- Third-Party Integrations

### Medallia Concierge

- CRM
- Collaboration Tools
- Customer Segmentation
- Customizable Templates
- Dashboard
- Engagement Tracking
- Mobile Access
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Language
- Negative Feedback Management
- Personalization
- Predictive Analytics
- Reporting/Analytics
- SMS Messaging
- Social Media Integration
- Survey/Poll Management
- Tagging
- Template Management
- Third-Party Integrations

## Links

- [View SurveyMonkey Profile](https://www.capterra.com.sg/software/32728/surveymonkey)
- [View Medallia Concierge Profile](https://www.capterra.com.sg/software/161921/zingle)
- [View Original Comparison](https://www.capterra.com.sg/compare/32728/161921/surveymonkey/vs/zingle)

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