---
description: Side-by-side comparison of SurveyMonkey vs Customer.guru. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SurveyMonkey vs Customer.guru Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [360 Degree Feedback Software](/directory/30666/360-degree-feedback/software) > [SurveyMonkey \<span\>vs\</span\> Customer.guru](https://www.capterra.com.sg/compare/32728/155382/surveymonkey/vs/customer-guru)

# Compare SurveyMonkey vs Customer.guru

Canonical: https://www.capterra.com.sg/compare/32728/155382/surveymonkey/vs/customer-guru

> Detailed comparison between SurveyMonkey and Customer.guru. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SurveyMonkey | Customer.guru |
| **Overall rating** | 4.6/5 | 4.2/5 |
| **Total Reviews** | 10458 | 6 |
| **Starting Price** | US$30.00 | US$50.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Documentation |

## Best for

### SurveyMonkey

SurveyMonkey is used by marketers, customer experience professionals, human resources departments, IT teams, event planners, educators, researchers, and healthcare organizations.

### Customer.guru

Small and mid-sized business, startups. E-shops, SaaS products.

## Key features

### SurveyMonkey

- AI/Machine Learning
- Autofill
- Customizable Reports
- Customizable Templates
- Data Analysis Tools
- Email Marketing
- Engagement Tracking
- Feedback Management
- For Marketing and Advertising
- Monitoring
- Multiple Question Types
- Performance Management
- Real-Time Data
- Reminders
- Reporting/Analytics
- Sentiment Analysis
- Survey Builder
- Survey/Poll Management
- URL Customization
- Web Forms

### Customer.guru

- Customizable Templates
- Data Analysis Tools
- Email Marketing
- Feedback Management
- Reporting/Analytics
- Sentiment Analysis
- Survey Builder
- URL Customization

## Links

- [View SurveyMonkey Profile](https://www.capterra.com.sg/software/32728/surveymonkey)
- [View Customer.guru Profile](https://www.capterra.com.sg/software/155382/customer-guru)
- [View Original Comparison](https://www.capterra.com.sg/compare/32728/155382/surveymonkey/vs/customer-guru)

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