---
description: Side-by-side comparison of SurveyMonkey vs Zonka Feedback. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SurveyMonkey vs Zonka Feedback Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Market Research Software](/directory/10041/market-research/software) > [SurveyMonkey \<span\>vs\</span\> Zonka Feedback](https://www.capterra.com.sg/compare/32728/137773/surveymonkey/vs/zonka-feedback)

# Compare SurveyMonkey vs Zonka Feedback

Canonical: https://www.capterra.com.sg/compare/32728/137773/surveymonkey/vs/zonka-feedback

> Detailed comparison between SurveyMonkey and Zonka Feedback. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | SurveyMonkey | Zonka Feedback |
| **Overall rating** | 4.6/5 | 4.8/5 |
| **Total Reviews** | 10513 | 68 |
| **Starting Price** | US$30.00 | US$199.00 |
| **Free Trial** | No | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### SurveyMonkey

SurveyMonkey is used by marketers, customer experience professionals, human resources departments, IT teams, event planners, educators, researchers, and healthcare organizations.

### Zonka Feedback

Small businesses to large enterprises in retail, hospitality, healthcare, SaaS, e-commerce, education, and financial services.

## Key features

### SurveyMonkey

- API
- Commenting/Notes
- Customizable Reports
- Dashboard
- Data Analysis Tools
- Mobile Survey
- Multi-Channel Communication
- NPS of Employees
- Performance Management
- Performance Metrics
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Search/Filter
- Segmentation
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback

### Zonka Feedback

- API
- Commenting/Notes
- Customizable Reports
- Dashboard
- Data Analysis Tools
- Mobile Survey
- Multi-Channel Communication
- NPS of Employees
- Performance Management
- Performance Metrics
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Search/Filter
- Segmentation
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View SurveyMonkey Profile](https://www.capterra.com.sg/software/32728/surveymonkey)
- [View Zonka Feedback Profile](https://www.capterra.com.sg/software/137773/zonka-feedback)
- [View Original Comparison](https://www.capterra.com.sg/compare/32728/137773/surveymonkey/vs/zonka-feedback)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SurveyMonkey vs Zonka Feedback Comparison - Capterra Singapore 2026","description":"Side-by-side comparison of SurveyMonkey vs Zonka Feedback. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.","url":"https://www.capterra.com.sg/compare/32728/137773/surveymonkey/vs/zonka-feedback","about":[{"@id":"https://www.capterra.com.sg/software/32728/surveymonkey#software"},{"@id":"https://www.capterra.com.sg/software/137773/zonka-feedback#software"}],"breadcrumb":{"@id":"https://www.capterra.com.sg/compare/32728/137773/surveymonkey/vs/zonka-feedback#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.sg/compare/32728/137773/surveymonkey/vs/zonka-feedback#webpage","isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"inLanguage":"en-SG","publisher":{"@id":"https://www.capterra.com.sg/#organization"}},{"name":"SurveyMonkey","description":"SurveyMonkey is a survey platform that helps organizations create surveys, collect feedback, and analyze insights. The AI-based builder allows users to design professional surveys using templates or starting from scratch. Advanced targeting features enable organizations to reach specific audiences through various distribution methods.\n\nThe platform offers AI-driven analytics that identify patterns and themes in collected data. SurveyMonkey integrates with business applications to streamline workflows and scale programs. Enterprise-grade security features maintain data protection and compliance standards.\n\nSurveyMonkey supports various business functions including customer experience measurement, employee engagement assessment, and market research. The platform combines an intuitive interface with analytical capabilities to help organizations gather and interpret feedback effectively.","image":"https://images.g2crowd.com/display-layer-screenshots/541/6a09ee240d1d3880c7a668ae754cad7a3f91b998a4a791d56ed7a9032996909f.webp","url":"https://www.capterra.com.sg/software/32728/surveymonkey","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/32728/surveymonkey#software","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":10513,"ratingValue":4.6},"offers":{"price":"30","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Zonka Feedback","description":"Zonka Feedback is a cloud-based customer experience and feedback management platform. It helps businesses collect feedback through surveys sent via email, SMS, web, and in-app channels.\n\nZonka Feedback allows teams to measure key satisfaction metrics including NPS, CSAT, and CES. Responses are displayed in real-time dashboards, and automated alerts notify staff when action is needed.\n\nCore features include survey builder, multilingual surveys, response tagging, sentiment analysis, and integrations with CRM and helpdesk tools. Reports help teams spot trends and identify areas for improvement.\n\nZonka Feedback suits small to midsize businesses across retail, hospitality, healthcare, and SaaS industries, particularly teams in customer experience, product, and support roles.","image":"https://images.g2crowd.com/display-layer-screenshots/29415/c14feba5305148b8776140baa2c887a82ac8f38fee89e7082d487c3d4f25b19e.png","url":"https://www.capterra.com.sg/software/137773/zonka-feedback","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/137773/zonka-feedback#software","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":68,"ratingValue":4.8},"offers":{"price":"199","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","@id":"https://www.capterra.com.sg/compare/32728/137773/surveymonkey/vs/zonka-feedback#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Market Research Software","position":2,"item":"/directory/10041/market-research/software","@type":"ListItem"},{"name":"SurveyMonkey vs Zonka Feedback","position":3,"item":"https://www.capterra.com.sg/compare/32728/137773/surveymonkey/vs/zonka-feedback","@type":"ListItem"}]}]}
</script>