---
description: Side-by-side comparison of SurveyMonkey vs Retelio. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SurveyMonkey vs Retelio Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [360 Degree Feedback Software](/directory/30666/360-degree-feedback/software) > [SurveyMonkey \<span\>vs\</span\> Retelio](https://www.capterra.com.sg/compare/32728/1096316/surveymonkey/vs/Retelio)

# Compare SurveyMonkey vs Retelio

Canonical: https://www.capterra.com.sg/compare/32728/1096316/surveymonkey/vs/Retelio

> Detailed comparison between SurveyMonkey and Retelio. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | SurveyMonkey | Retelio |
| **Overall rating** | 4.6/5 | - |
| **Total Reviews** | 10455 | 0 |
| **Starting Price** | US$30.00 | MX$1,299.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Webinars, Documentation |

## Best for

### SurveyMonkey

SurveyMonkey is used by marketers, customer experience professionals, human resources departments, IT teams, event planners, educators, researchers, and healthcare organizations.

### Retelio

Retelio serves multi-location SMBs in hospitality, food \&amp; beverage, healthcare, wellness, automotive, and retail — including restaurant chains, salon franchises, clinics,  gyms, hotels, and pharma

## Key features

### SurveyMonkey

- AI/Machine Learning
- Autofill
- Customizable Reports
- Dashboard
- Data Visualization
- Engagement Tracking
- Feedback Management
- For Marketing and Advertising
- Monitoring
- Multi-Channel Data Collection
- Multiple Question Types
- Performance Management
- Real-Time Data
- Real-Time Notifications
- Reminders
- Reporting/Analytics
- Sentiment Analysis
- Survey/Poll Management
- Web Forms
- Workflow Management

### Retelio

- Dashboard
- Data Visualization
- Engagement Tracking
- Feedback Management
- Multi-Channel Data Collection
- Real-Time Notifications
- Reporting/Analytics
- Sentiment Analysis
- Workflow Management

## Links

- [View SurveyMonkey Profile](https://www.capterra.com.sg/software/32728/surveymonkey)
- [View Retelio Profile](https://www.capterra.com.sg/software/1096316/Retelio)
- [View Original Comparison](https://www.capterra.com.sg/compare/32728/1096316/surveymonkey/vs/Retelio)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SurveyMonkey vs Retelio Comparison - Capterra Singapore 2026","description":"Side-by-side comparison of SurveyMonkey vs Retelio. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.","url":"https://www.capterra.com.sg/compare/32728/1096316/surveymonkey/vs/Retelio","about":[{"@id":"https://www.capterra.com.sg/software/32728/surveymonkey#software"},{"@id":"https://www.capterra.com.sg/software/1096316/Retelio#software"}],"breadcrumb":{"@id":"https://www.capterra.com.sg/compare/32728/1096316/surveymonkey/vs/Retelio#breadcrumblist"},"@id":"https://www.capterra.com.sg/compare/32728/1096316/surveymonkey/vs/Retelio#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"publisher":{"@id":"https://www.capterra.com.sg/#organization"},"inLanguage":"en-SG"},{"name":"SurveyMonkey","description":"SurveyMonkey is a survey platform that helps organizations create surveys, collect feedback, and analyze insights. The AI-based builder allows users to design professional surveys using templates or starting from scratch. Advanced targeting features enable organizations to reach specific audiences through various distribution methods.\n\nThe platform offers AI-driven analytics that identify patterns and themes in collected data. SurveyMonkey integrates with business applications to streamline workflows and scale programs. Enterprise-grade security features maintain data protection and compliance standards.\n\nSurveyMonkey supports various business functions including customer experience measurement, employee engagement assessment, and market research. The platform combines an intuitive interface with analytical capabilities to help organizations gather and interpret feedback effectively.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6d5f7728-9dc7-4ce9-a848-5371458a4a8a.png","url":"https://www.capterra.com.sg/software/32728/surveymonkey","@id":"https://www.capterra.com.sg/software/32728/surveymonkey#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":10455},"offers":{"price":"30","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Retelio","description":"Retelio is feedback and reputation management software that captures customer sentiment in real time and converts positive experiences into Google reviews while intercepting negative feedback before it becomes public. Customers scan QR codes placed at tables, counters, or receipts to provide feedback in three seconds without downloading an app or logging in. Ratings of four stars or higher direct customers to Google with an incentive, while ratings of two stars or lower trigger an instant WhatsApp alert to managers, enabling staff to intervene within 60 seconds with a recovery offer. The software generates unlimited QR codes for tracking service breakdowns by location or shift. Employee-specific codes enable performance monitoring and coaching. The dashboard provides real-time insights into feedback, recovery rates, and revenue impact. Retelio requires no hardware or developer setup and becomes operational within 10 minutes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/fc9a5735-0498-4d6a-af6d-a791996eb11d.png","url":"https://www.capterra.com.sg/software/1096316/Retelio","@id":"https://www.capterra.com.sg/software/1096316/Retelio#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"offers":{"price":"1299","@type":"Offer","priceCurrency":"MXN"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.com.sg/compare/32728/1096316/surveymonkey/vs/Retelio#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"360 Degree Feedback Software","position":2,"item":"/directory/30666/360-degree-feedback/software","@type":"ListItem"},{"name":"SurveyMonkey vs Retelio","position":3,"item":"https://www.capterra.com.sg/compare/32728/1096316/surveymonkey/vs/Retelio","@type":"ListItem"}]}]}
</script>