---
description: Side-by-side comparison of SurveyMonkey vs Helios CX. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SurveyMonkey vs Helios CX Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [360 Degree Feedback Software](/directory/30666/360-degree-feedback/software) > [SurveyMonkey \<span\>vs\</span\> Helios CX](https://www.capterra.com.sg/compare/32728/1081642/surveymonkey/vs/Helios-CX)

# Compare SurveyMonkey vs Helios CX

Canonical: https://www.capterra.com.sg/compare/32728/1081642/surveymonkey/vs/Helios-CX

> Detailed comparison between SurveyMonkey and Helios CX. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SurveyMonkey | Helios CX |
| **Overall rating** | 4.6/5 | - |
| **Total Reviews** | 10455 | 0 |
| **Starting Price** | US$30.00 | - |
| **Free Trial** | No | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Documentation |

## Best for

### SurveyMonkey

SurveyMonkey is used by marketers, customer experience professionals, human resources departments, IT teams, event planners, educators, researchers, and healthcare organizations.

### Helios CX

B2B companies with large client portfolios that need to monitor customer satisfaction continuously—especially industrial, logistics, manufacturing, services, and financial organizations with sales or

## Key features

### SurveyMonkey

- Alerts/Notifications
- Autofill
- Complaint Monitoring
- Customer Experience Management
- Customer Segmentation
- Customizable Reports
- Data Visualization
- Engagement Tracking
- Feedback Management
- Monitoring
- Multi-Channel Communication
- Multiple Question Types
- NPS Survey Structure
- Performance Management
- Performance Metrics
- Process/Workflow Automation
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Survey/Poll Management

### Helios CX

- Alerts/Notifications
- Complaint Monitoring
- Customer Experience Management
- Customer Segmentation
- Data Visualization
- Engagement Tracking
- Feedback Management
- Multi-Channel Communication
- NPS Survey Structure
- Performance Metrics
- Process/Workflow Automation
- Reporting/Analytics
- Search/Filter
- Survey/Poll Management

## Links

- [View SurveyMonkey Profile](https://www.capterra.com.sg/software/32728/surveymonkey)
- [View Helios CX Profile](https://www.capterra.com.sg/software/1081642/Helios-CX)
- [View Original Comparison](https://www.capterra.com.sg/compare/32728/1081642/surveymonkey/vs/Helios-CX)

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