---
description: Side-by-side comparison of SurveyMonkey vs LoyaltyLoop. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SurveyMonkey vs LoyaltyLoop Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [360 Degree Feedback Software](/directory/30666/360-degree-feedback/software) > [SurveyMonkey \<span\>vs\</span\> LoyaltyLoop](https://www.capterra.com.sg/compare/32728/1079598/surveymonkey/vs/LoyaltyLoop)

# Compare SurveyMonkey vs LoyaltyLoop

Canonical: https://www.capterra.com.sg/compare/32728/1079598/surveymonkey/vs/LoyaltyLoop

> Detailed comparison between SurveyMonkey and LoyaltyLoop. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SurveyMonkey | LoyaltyLoop |
| **Overall rating** | 4.6/5 | - |
| **Total Reviews** | 10455 | 0 |
| **Starting Price** | US$30.00 | US$99.00 |
| **Free Trial** | No | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Videos |

## Best for

### SurveyMonkey

SurveyMonkey is used by marketers, customer experience professionals, human resources departments, IT teams, event planners, educators, researchers, and healthcare organizations.

### LoyaltyLoop

LoyaltyLoop is used by a variety of industries, including print and signage, technology, business services, home services, and anywhere that customer loyalty is paramount.

## Key features

### SurveyMonkey

- API
- CES Survey Structure
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Engagement Tracking
- Multi-Channel Communication
- NPS Survey Structure
- Performance Metrics
- Predictive Analytics
- Process/Workflow Automation
- Real-Time Analytics
- Real-Time Reporting
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Visual Analytics

### LoyaltyLoop

- API
- CES Survey Structure
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Engagement Tracking
- Multi-Channel Communication
- NPS Survey Structure
- Performance Metrics
- Predictive Analytics
- Process/Workflow Automation
- Real-Time Analytics
- Real-Time Reporting
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Visual Analytics

## Links

- [View SurveyMonkey Profile](https://www.capterra.com.sg/software/32728/surveymonkey)
- [View LoyaltyLoop Profile](https://www.capterra.com.sg/software/1079598/LoyaltyLoop)
- [View Original Comparison](https://www.capterra.com.sg/compare/32728/1079598/surveymonkey/vs/LoyaltyLoop)

-----

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