---
description: Side-by-side comparison of SurveyMonkey vs FeedbackUp. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SurveyMonkey vs FeedbackUp Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [AI Marketing Tools](/directory/34136/ai-marketing-tools/software) > [SurveyMonkey \<span\>vs\</span\> FeedbackUp](https://www.capterra.com.sg/compare/32728/1035725/surveymonkey/vs/feedbackup)

# Compare SurveyMonkey vs FeedbackUp

Canonical: https://www.capterra.com.sg/compare/32728/1035725/surveymonkey/vs/feedbackup

> Detailed comparison between SurveyMonkey and FeedbackUp. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SurveyMonkey | FeedbackUp |
| **Overall rating** | 4.6/5 | - |
| **Total Reviews** | 10455 | 0 |
| **Starting Price** | US$30.00 | US$14.99 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### SurveyMonkey

SurveyMonkey is used by marketers, customer experience professionals, human resources departments, IT teams, event planners, educators, researchers, and healthcare organizations.

### FeedbackUp

Large Enterprises, Small and Medium Enterprises&#10;Retail and Ecommerce&#10;Telecommunication and IT&#10;BFSI (Banking, Financial Services and Insurance)&#10;Travel and Hospitality&#10;Education&#10;HealthCare&#10;Other

## Key features

### SurveyMonkey

- AI/Machine Learning
- Alerts/Notifications
- Autofill
- Complaint Monitoring
- Customer Database
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Feedback Management
- Monitoring
- Multi-Channel Communication
- Multiple Question Types
- Performance Management
- Performance Metrics
- Process/Workflow Automation
- Real-Time Data
- Reminders
- Survey/Poll Management
- Third-Party Integrations
- Web Forms

### FeedbackUp

- Alerts/Notifications
- Complaint Monitoring
- Customer Database
- Customizable Forms
- Customizable Templates
- Feedback Management
- Multi-Channel Communication
- Performance Metrics
- Process/Workflow Automation
- Survey/Poll Management
- Third-Party Integrations

## Links

- [View SurveyMonkey Profile](https://www.capterra.com.sg/software/32728/surveymonkey)
- [View FeedbackUp Profile](https://www.capterra.com.sg/software/1035725/feedbackup)
- [View Original Comparison](https://www.capterra.com.sg/compare/32728/1035725/surveymonkey/vs/feedbackup)

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