15 years helping Singaporean businesses
choose better software

Genesys Cloud CX vs EasyCall Cloud

US$75.00/month
€25.00/month

Overall

4.4 (228)

Overall

4.4 (15)
Companies of all sizes looking for a radically easy, all-in-one cloud contact centre solution.
Target market: Small to large call centers and contact centers specializing in inbound and outbound telesales and telemarketing.
10/10
  • Auto-Dialer
  • Automated Routing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Predictive Dialer
  • Real-Time Data
10/10
  • Auto-Dialer
  • Automated Routing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Predictive Dialer
  • Real-Time Data
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat