---
description: Side-by-side comparison of Ushur vs Fathom. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Ushur vs Fathom Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/31596/conversational-ai-platform/software) > [Ushur \<span\>vs\</span\> Fathom](https://www.capterra.com.sg/compare/205319/1037530/ushur/vs/fathom)

# Compare Ushur vs Fathom

Canonical: https://www.capterra.com.sg/compare/205319/1037530/ushur/vs/fathom

> Detailed comparison between Ushur and Fathom. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Ushur | Fathom |
| **Overall rating** | 4.5/5 | 5.0/5 |
| **Total Reviews** | 31 | 808 |
| **Starting Price** | US$1,000.00 | US$15.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | In Person, Live Online, Webinars, Documentation | Webinars, Documentation |

## Best for

### Ushur

Ushur’s Customer Experience Automation solutions are currently in production at some of the leading global healthcare, insurance and finserv companies, including Aflac, Irish Life, Unum and Cigna.

### Fathom

Anyone who is on a lot of video calls: Sales and customer success professionals, founders, businesses with remote teams, consultants, etc.

## Key features

### Ushur

- AI/Machine Learning
- API
- Chatbot
- Code-free Development
- Engagement Tracking
- Multi-Language
- Natural Language Processing
- Reporting/Analytics
- Sentiment Analysis
- Speech Recognition
- Third-Party Integrations

### Fathom

- AI/Machine Learning
- API
- Call Management
- Call Tracking
- Chatbot
- Code-free Development
- Configurable Workflow
- Live Chat
- Multi-Language
- Natural Language Processing
- Real-Time Data
- Recording
- Reminders
- Reporting/Analytics
- Sentiment Analysis
- Speech Recognition
- Third-Party Integrations
- Timecoding
- Video Conferencing

## Links

- [View Ushur Profile](https://www.capterra.com.sg/software/205319/ushur)
- [View Fathom Profile](https://www.capterra.com.sg/software/1037530/fathom)
- [View Original Comparison](https://www.capterra.com.sg/compare/205319/1037530/ushur/vs/fathom)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Ushur vs Fathom Comparison - Capterra Singapore 2026","description":"Side-by-side comparison of Ushur vs Fathom. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.","url":"https://www.capterra.com.sg/compare/205319/1037530/ushur/vs/fathom","about":[{"@id":"https://www.capterra.com.sg/software/205319/ushur#software"},{"@id":"https://www.capterra.com.sg/software/1037530/fathom#software"}],"breadcrumb":{"@id":"https://www.capterra.com.sg/compare/205319/1037530/ushur/vs/fathom#breadcrumblist"},"@id":"https://www.capterra.com.sg/compare/205319/1037530/ushur/vs/fathom#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"publisher":{"@id":"https://www.capterra.com.sg/#organization"},"inLanguage":"en-SG"},{"name":"Ushur","description":"Ushur delivers the world’s first AI-powered Customer Experience Automation platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence.","url":"https://www.capterra.com.sg/software/205319/ushur","@id":"https://www.capterra.com.sg/software/205319/ushur#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":31},"offers":{"price":"1000","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"Fathom","description":"Free AI Meeting Assistant that instantly records, transcribes, and summarizes your Zoom, Meet &amp; Teams meetings so you can focus on the conversations instead of taking notes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/469cd5e2-cc0d-4a00-8bfa-91d843a1507a.png","url":"https://www.capterra.com.sg/software/1037530/fathom","@id":"https://www.capterra.com.sg/software/1037530/fathom#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":808},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows"},{"@id":"https://www.capterra.com.sg/compare/205319/1037530/ushur/vs/fathom#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational AI Platforms","position":2,"item":"/directory/31596/conversational-ai-platform/software","@type":"ListItem"},{"name":"Ushur vs Fathom","position":3,"item":"https://www.capterra.com.sg/compare/205319/1037530/ushur/vs/fathom","@type":"ListItem"}]}]}
</script>