---
description: Side-by-side comparison of Bigin by Zoho CRM vs Customermates. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Bigin by Zoho CRM vs Customermates Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Bigin by Zoho CRM \<span\>vs\</span\> Customermates](https://www.capterra.com.sg/compare/204998/1085515/bigin-by-zoho-crm/vs/Customermates)

# Compare Bigin by Zoho CRM vs Customermates

Canonical: https://www.capterra.com.sg/compare/204998/1085515/bigin-by-zoho-crm/vs/Customermates

> Detailed comparison between Bigin by Zoho CRM and Customermates. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Bigin by Zoho CRM | Customermates |
| **Overall rating** | 4.7/5 | - |
| **Total Reviews** | 742 | 0 |
| **Starting Price** | US$1.00 | €14.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Best for

### Bigin by Zoho CRM

Small businesses and startups, typically 1-20 employees, such as agencies, consultancies, real estate firms, schools, clinics, retailers and ecommerce brands that have outgrown spreadsheets.

### Customermates

Customermates caters to sales teams, customer service teams, marketing teams, and businesses seeking GDPR-compliant CRM solutions with automation capabilities.

## Key features

### Bigin by Zoho CRM

- Calendar/Reminder System
- Channel Management
- Contact Management
- Customizable Reports
- Deal Management
- Email Management
- For Small Businesses
- Interaction Tracking
- Lead Management
- Lead Qualification
- Marketing Automation
- Pipeline Reports
- Product Catalog
- Reporting/Analytics
- Sales Activity Management
- Sales Pipeline Management
- Scheduling
- Segmentation
- Task Management
- Transfers/Routing

### Customermates

- Calendar/Reminder System
- Contact Management
- Email Management
- For Small Businesses
- Interaction Tracking
- Lead Management
- Lead Qualification
- Marketing Automation
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Task Management

## Links

- [View Bigin by Zoho CRM Profile](https://www.capterra.com.sg/software/204998/bigin-by-zoho-crm)
- [View Customermates Profile](https://www.capterra.com.sg/software/1085515/Customermates)
- [View Original Comparison](https://www.capterra.com.sg/compare/204998/1085515/bigin-by-zoho-crm/vs/Customermates)

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