---
description: Side-by-side comparison of Bigin by Zoho CRM vs Customer Database App. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Bigin by Zoho CRM vs Customer Database App Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Bigin by Zoho CRM \<span\>vs\</span\> Customer Database App](https://www.capterra.com.sg/compare/204998/1040292/bigin-by-zoho-crm/vs/customer-database-app)

# Compare Bigin by Zoho CRM vs Customer Database App

Canonical: https://www.capterra.com.sg/compare/204998/1040292/bigin-by-zoho-crm/vs/customer-database-app

> Detailed comparison between Bigin by Zoho CRM and Customer Database App. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Bigin by Zoho CRM | Customer Database App |
| **Overall rating** | 4.7/5 | 5.0/5 |
| **Total Reviews** | 742 | 2 |
| **Starting Price** | US$1.00 | US$0.00 |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum |
| **Training** | Live Online, Webinars, Documentation, Videos | Documentation, Videos |

## Best for

### Bigin by Zoho CRM

Small businesses and startups, typically 1-20 employees, such as agencies, consultancies, real estate firms, schools, clinics, retailers and ecommerce brands that have outgrown spreadsheets.

### Customer Database App

\-

## Key features

### Bigin by Zoho CRM

- Calendar/Reminder System
- Channel Management
- Contact Management
- Customizable Reports
- Deal Management
- Document Storage
- For Small Businesses
- Interaction Tracking
- Lead Management
- Marketing Automation
- Mobile Access
- Monitoring
- Pipeline Reports
- Product Catalog
- Sales Activity Management
- Sales Pipeline Management
- Scheduling
- Task Management
- Transfers/Routing
- Web-based Deployment

### Customer Database App

- Calendar/Reminder System
- Contact Management
- Document Storage
- For Small Businesses
- Interaction Tracking
- Lead Management
- Marketing Automation
- Mobile Access
- Sales Pipeline Management
- Task Management

## Links

- [View Bigin by Zoho CRM Profile](https://www.capterra.com.sg/software/204998/bigin-by-zoho-crm)
- [View Customer Database App Profile](https://www.capterra.com.sg/software/1040292/customer-database-app)
- [View Original Comparison](https://www.capterra.com.sg/compare/204998/1040292/bigin-by-zoho-crm/vs/customer-database-app)

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