---
description: Side-by-side comparison of Wati vs VIVI. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Wati vs VIVI Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Wati \<span\>vs\</span\> VIVI](https://www.capterra.com.sg/compare/204314/1051181/wati/vs/vivi)

# Compare Wati vs VIVI

Canonical: https://www.capterra.com.sg/compare/204314/1051181/wati/vs/vivi

> Detailed comparison between Wati and VIVI. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Wati | VIVI |
| **Overall rating** | 4.6/5 | 4.0/5 |
| **Total Reviews** | 202 | 4 |
| **Starting Price** | US$59.00 | US$0.05 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Best for

### Wati

End-to-end WhatsApp API solution for mid-market \&amp; enterprises worldwide. Trusted by the fastest-growing brands in 190+ countries.

### VIVI

VIVI voice and chat is the right solution to any business big or small that interacts with its customers via voice or chat, or if they are looking to add voice and chat capabilities.

## Key features

### Wati

- AI Copilot
- AI/Machine Learning
- API
- Activity Dashboard
- Automated Responses
- Autoresponders
- CRM
- Chat Transcript
- Chat/Messaging
- Chatbot
- Customer Database
- Customer Experience Management
- Customer Support
- Lead Management
- Live Chat
- Natural Language Processing
- Performance Metrics
- Pre-Configured Bot
- Reporting/Analytics

### VIVI

- AI Copilot
- AI/Machine Learning
- API
- Activity Dashboard
- Automated Responses
- Autoresponders
- CRM
- Chat Transcript
- Chat/Messaging
- Chatbot
- Customer Database
- Customer Experience Management
- Customer Support
- Live Chat
- Natural Language Processing
- Performance Metrics
- Pre-Configured Bot
- Reporting/Analytics
- Transfers/Routing

## Links

- [View Wati Profile](https://www.capterra.com.sg/software/204314/wati)
- [View VIVI Profile](https://www.capterra.com.sg/software/1051181/vivi)
- [View Original Comparison](https://www.capterra.com.sg/compare/204314/1051181/wati/vs/vivi)

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