---
description: Side-by-side comparison of Zenvia Customer Cloud vs Wati. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zenvia Customer Cloud vs Wati Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Conversational Marketing Platforms](/directory/31562/conversational-marketing-platform/software) > [Zenvia Customer Cloud \<span\>vs\</span\> Wati](https://www.capterra.com.sg/compare/201739/204314/zenvia-conversion/vs/wati)

# Compare Zenvia Customer Cloud vs Wati

Canonical: https://www.capterra.com.sg/compare/201739/204314/zenvia-conversion/vs/wati

> Detailed comparison between Zenvia Customer Cloud and Wati. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zenvia Customer Cloud | Wati |
| **Overall rating** | 4.1/5 | 4.6/5 |
| **Total Reviews** | 359 | 202 |
| **Starting Price** | US$0.00 | US$59.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Zenvia Customer Cloud

Empresas de todos os portes que buscam vender mais e atender melhor, engajando clientes por meio de canais como WhatsApp e uso de chatbots.

### Wati

End-to-end WhatsApp API solution for mid-market \&amp; enterprises worldwide. Trusted by the fastest-growing brands in 190+ countries.

## Key features

### Zenvia Customer Cloud

- AI/Machine Learning
- API
- Autoresponders
- CRM
- Chat/Messaging
- Chatbot
- Communication Management
- Inbox Management
- Interaction Tracking
- Lead Management
- Live Chat
- Monitoring
- Natural Language Processing
- Pre-Configured Bot
- Reporting/Analytics
- SMS Messaging
- Template Management
- Transfers/Routing

### Wati

- AI/Machine Learning
- API
- Autoresponders
- CRM
- Chat/Messaging
- Chatbot
- Communication Management
- Dashboard
- Inbox Management
- Interaction Tracking
- Lead Management
- Live Chat
- Natural Language Processing
- Pre-Configured Bot
- Reporting/Analytics
- SMS Messaging
- Support Ticket Management
- Template Management

## Links

- [View Zenvia Customer Cloud Profile](https://www.capterra.com.sg/software/201739/zenvia-conversion)
- [View Wati Profile](https://www.capterra.com.sg/software/204314/wati)
- [View Original Comparison](https://www.capterra.com.sg/compare/201739/204314/zenvia-conversion/vs/wati)

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