---
description: Side-by-side comparison of CRM Software App vs Bigin by Zoho CRM. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CRM Software App vs Bigin by Zoho CRM Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Small Business CRM Software](/directory/31583/small-business-crm/software) > [CRM Software App \<span\>vs\</span\> Bigin by Zoho CRM](https://www.capterra.com.sg/compare/199936/204998/crm-software-app/vs/bigin-by-zoho-crm)

# Compare CRM Software App vs Bigin by Zoho CRM

Canonical: https://www.capterra.com.sg/compare/199936/204998/crm-software-app/vs/bigin-by-zoho-crm

> Detailed comparison between CRM Software App and Bigin by Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CRM Software App | Bigin by Zoho CRM |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 4 | 742 |
| **Starting Price** | - | US$1.00 |
| **Free Trial** | - | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Mac (Desktop), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | - | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | - | Live Online, Webinars, Documentation, Videos |

## Best for

### CRM Software App

Designed for small businesses, it is a CRM solution that provides task management, appointment scheduling, social media marketing, and more.

### Bigin by Zoho CRM

Small businesses and startups, typically 1-20 employees, such as agencies, consultancies, real estate firms, schools, clinics, retailers and ecommerce brands that have outgrown spreadsheets.

## Key features

### CRM Software App

- Calendar/Reminder System
- Contact Management
- Document Storage
- Lead Management
- Lead Qualification
- Social Media Integration
- Task Management

### Bigin by Zoho CRM

- Calendar/Reminder System
- Channel Management
- Client Management
- Contact Management
- Customizable Reports
- Deal Management
- Document Storage
- For Startups
- Lead Management
- Lead Qualification
- Monitoring
- Pipeline Reports
- Product Catalog
- Real-Time Data
- Sales Activity Management
- Scheduling
- Social Media Integration
- Task Management
- Transfers/Routing
- Web-based Deployment

## Links

- [View CRM Software App Profile](https://www.capterra.com.sg/software/199936/crm-software-app)
- [View Bigin by Zoho CRM Profile](https://www.capterra.com.sg/software/204998/bigin-by-zoho-crm)
- [View Original Comparison](https://www.capterra.com.sg/compare/199936/204998/crm-software-app/vs/bigin-by-zoho-crm)

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