---
description: Side-by-side comparison of Plum Voice vs uContact. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Plum Voice vs uContact Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/31596/conversational-ai-platform/software) > [Plum Voice \<span\>vs\</span\> uContact](https://www.capterra.com.sg/compare/19653/115213/plum-voice-hosted-ivr/vs/ucontact)

# Compare Plum Voice vs uContact

Canonical: https://www.capterra.com.sg/compare/19653/115213/plum-voice-hosted-ivr/vs/ucontact

> Detailed comparison between Plum Voice and uContact. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Plum Voice | uContact |
| **Overall rating** | 4.8/5 | 4.5/5 |
| **Total Reviews** | 30 | 81 |
| **Starting Price** | US$200.00 | US$59.99 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Plum Voice

Plum Voice collaborates with technology service providers to create AI-powered programammable communications - advanced IVR, conversational AI, virtual agents, chat, SMS campaigns \&amp; secure payments.

### uContact

Is your Contact Center software underperforming? Improve your results with uContact, reducing costs and improving the productivity of agents and supervisors. The ultimate cloud \&amp; omnichannel solution.

## Key features

### Plum Voice

- API
- Activity Tracking
- Call Disposition
- Call Logging
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Campaign Management
- Chat/Messaging
- Customizable Reports
- Live Chat
- Multi-Channel Communication
- Multiple Scripts
- Phone Key Input
- Real-Time Data
- Reporting & Statistics
- Survey/Poll Management
- Text to Speech
- Voice Customization

### uContact

- API
- Activity Tracking
- Call Disposition
- Call Logging
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Campaign Management
- Chat/Messaging
- Customizable Reports
- Live Chat
- Multi-Channel Communication
- Multiple Scripts
- Phone Key Input
- Real-Time Data
- Reporting & Statistics
- Survey/Poll Management
- Text to Speech
- Voice Customization

## Links

- [View Plum Voice Profile](https://www.capterra.com.sg/software/19653/plum-voice-hosted-ivr)
- [View uContact Profile](https://www.capterra.com.sg/software/115213/ucontact)
- [View Original Comparison](https://www.capterra.com.sg/compare/19653/115213/plum-voice-hosted-ivr/vs/ucontact)

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